TTG Asia
Asia/Singapore Tuesday, 13th January 2026
Page 2656

Frank Trampert to head Wyndham Asia-Pacific

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WYNDHAM Hotel Group has appointed Frank Trampert as managing director of the Asia-Pacific region.

Based in Hong Kong, Trampert will oversee operations, development and execution of cross-functional brand initiatives in Asia-Pacific in his new position. He will report directly to Robert Loewen, executive vice president of international operations and CFO.

A hospitality veteran with over 25 years of experience, Trampert held various roles at Carlson Hotels in Australia, Europe, Singapore and the US, including vice president of distribution services and IT and executive vice president of revenue generation.

Most recently, Trampert served as president of Circos Brand Karma in Singapore where he led the strategic direction and global expansion of the brand’s social media solutions as well as driving product differentiation and innovation.

Shanghai to welcome stronger business events week

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THE SECOND Shanghai Business Events Week will welcome a larger audience and showcase a stronger line-up of anchor events when it takes place from April 16 to 20.

Anchor events this year include Incentive Travel & Corporate Meetings (IT&CM) China, Fundamentals of Business Travel Management Course and ICCA Association Database Workshop.

Patrick Chen, deputy director-International Tourism Promotion Department of the Shanghai Municipal Tourism Administration (SMTA), which had initiated and inaugurated the business week last year, told TTGmice e-Weekly that the first edition had created a stronger demand in Shanghai for improved MICE education, business opportunities and networking.

“The Shanghai Business Events Week last year generated many business leads for Shanghai in 2012 and 2013,” he added.

While SMTA was unable to provide a total attendance projection for the business week at press time, the Fundamentals of Business Travel Management Course has reported a 100 per cent increase in attendees. The course, to be conducted in English and Mandarin to cater to locals, will have 32 participants this year, up from 16 in 2011. Attendee profile also saw a marked change – while attendees last year were primarily from Shanghai, this year’s turn-out will include participants from other Chinese cities such as Nanjing, Wuhan, Shenzhen and Hunan.

As well, the China (Shanghai) International Meetings & Conferences Forum (CIMCF) – another anchor event under the umbrella of the Shanghai Business Events Week – has a stronger backing with the presence of the Beijing Municipal Commission of Tourism Development. The latter joins SMTA in organising the forum this year, which will feature a high-profile panel of speakers comprising MICE industry leaders such as Martin Sirk, CEO, ICCA; Aloysius Arlando, CEO, Singex Group; and Li Jian’an, vice chairman-cum-general secretary, Chinese Association of Rehabilitation Medicine.

Chen said the cooperation between Shanghai and Beijing in hosting the forum offered a “great opportunity for both tourism authorities to work together in promoting China as an ideal destination for global MICE events”.

Additional reporting by Patricia Wee.

MyCEB grows sales reach

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WITH an eye on strengthening Malaysia’s business tourism industry, the Malaysia Convention & Exhibition Bureau (MyCEB) has made two key appointments to its corporate sales and industry services team.

Tan Lay Teng and Jennifer Ong Jan-Ni has joined the bureau as sales manager, corporate and incentive sales team and industry services manager respectively.

Tan, who has 12 years of experience in developing international business in the MICE industry, will lead the team in generating more sales leads, achieving conversion of businesses for Malaysia and discovering new business opportunities.

Ong, who has more than nine years of experience in the meetings and incentives industry, will work with industry partners on product development, industry education programmes and seminars to lift the profile of Malaysian partners in the global arena.

MyCEB CEO Zulkefli Hj Sharif, said: “MyCEB is always looking for ways to remain competitive on the global stage. With new competition especially in the Asia-Pacific region, I believe these new key appointments will be well positioned to lead MyCEB in its continuing evolution to remain a leader in the business events industry. It will undoubtedly strengthen our relationship with corporate and incentive clients and bolster our push for increasing business in these premiere markets.”

OSC marks 17th year with new logo and website

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INTERNATIONAL events solution provider, Off-Site Connections Event Solutions (OSC), has launched a new logo and revamped its website (www.offsiteconnections.com) as it enters its 17th year.

The new website is more contemporary, image-rich and interactive than the former version, tauting a gallery that allows potential clients to see recent events organised by the company. While the former website divided OSC into regions before users could enter the site, the refreshed version showcases the company is one entity different portfolios per region.

OSC general manager-China, David Ong, told TTGmice: “OSC will continue to focus on the corporate sector, servicing the hospitality, property and finance industry. We will also invest strong effort into the MICE business on both inbound and outbound events.
“We are hoping that with this new brand image, we will also be able to capture more attention to our work and create a unique position within the industry as a global, dynamic and creative company.”

With offices in Sydney, Brisbane/Gold Coast, Cairns, Shanghai, Beijing and Macau, OSC handles product launches, property openings, teambuilding activities, conferences, road shows and gala dinners.

Its China presence has been strong, drawing clients such as a top-tier investment bank, five-star hotels and a Telco company. Last year, OSC handled hotel openings in second-tier Chinese cities such as Tianjin and Chengdu, gala dinners, an incentive tour for a New Zealand home hardware company and more than eight wealth management forums throughout China.

Ong said that one of the biggest challenges of event management in Shanghai was intense competition, brought about by strong interest in the destination for “all kinds of events” and the resulting over-saturation of event companies. According to Ong, price competition and a compromise on service and quality have emerged.

“OSC believes that with a good mix of perseverance and education, and a whole lot of passion in producing good events, we are able create a market that appreciates events of high standards,” Ong said.

By Patricia Wee

Banyan Tree offers incentives, training scheme for travel consultants

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BANYAN Tree Hotels & Resorts is giving travel consultants the chance to win a two-night stay in a Spa Pool Villa at Banyan Tree Spa Sanctuary in Phuket.

All travel experts and IATA licensed travel advisors who complete the group’s recently launched Xtraordinary Travel Consultants (XTC) University programme between now and May 31 and who successfully pass the final exam are eligible for the prize.

Developed to help travel consultants better promote Banyan Tree and Angsana properties worldwide, XTC University consists of several course modules in categories such as accommodation, amenities and F&B. Travel consultants can sign up for the course on Travel Agent University’s website (www.tauniv.com).

On completion of the course, non-XTC consultants will be encouraged to sign up for the XTC programme, which offers an array of privileges for members who secure bookings at all Banyan Tree and Angsana properties worldwide.

XTC members are awarded one point for every room night they secure. Bookings made for specialty inventory will be recognised with higher points.

There are three different tiers of membership:

•          XTC Classic – valid with at least one booking, members are treated to 50 per cent off best available room rates, dining expenses and spa treatments at all Banyan Tree and Angsana hotels and resorts.

•          XTC Deluxe – valid for those who achieve between 250 and 450 XTC points, members will receive 75 per cent off best available room rates and 50 per cent off dining and spa services at all Banyan Tree and Angsana properties.

•          XTC Premier – the highest ranking level, it is valid for those who earn over 450 XTC points where a top-performing consultant can enjoy an all-expenses-paid one-week getaway for two at a Banyan Tree or Angsana property, inclusive of dining and spa treatments.

For more information and to start participating, bona fide travel consultants can visit the XTC website at banyantree.com/xtc. There are currently over 3,000 agents enrolled in the programme.

Air India to appoint GSAs in over 50 countries

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AIR India is making new product and distribution moves as part of a US$360 million financial restructuring plan, which will see it adding more economy-class seats and appointing GSAs in 56 countries.

The five-year GSA contracts are meant to garner new markets, as the airline is poised to launch several international routes from New Delhi and Mumbai this year, especially with the entry of its first 787 Dreamliner into service in summer.

Due to low demand for business-class seats, Air India is also reconfiguring 62 Airbus A320s in its fleet, leaving 14 with all-economy seats, while 43 will see the number of business-class seats reduced.

Anil Punjabi, chairman-east, Travel Agents Federation of India, said: “Air India is now looking realistically at its bottom line. More economy seats will help hugely in increasing domestic market share, and given its large network in the country will keep fares low. GSAs are the way to go for international markets.”

In the wake of the economic slowdown in 2008-2009, Air India shut down several of its overseas offices to cut down on operational costs. There are currently 10 overseas offices owned and staffed by the airline.

Accor’s new Formule 1 hotels fill gap in India

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ACCOR’S launch of its Formule 1 brand in India is seen as a breath of fresh air by travel consultants, who lament the lack of branded rooms in lower-tier categories. The first Formule 1 hotel opened its doors in Greater Noida on April 4, while 10 more properties are expected to be launched by 2013.

According to Philip Logan, vice president Formule 1 Hotels, India, Formule 1 will be the first international budget hotel brand in India with a price of around Rs2,000 (US$40) per person.

Based on the concept of standard rooms with a single price for up to three people, Formule 1 hotels target domestic corporate travellers looking for low room tariffs and quality service standards. They are well known in Europe.

Rajat Sawhney, managing director, Rave Tours & Travel, said: “Such hotels fulfill a much-awaited need. There is a large concentration of travellers who look for clean comfort at budget prices with some standardised facilities. Formule 1 hotels should be able to cater to this requirement.”

Susrita Banerjee, managing director, Fly Faraway, said: “A low-cost hotel offering standardised quality under the Accor umbrella brand will plug a much-needed gap in India’s hotel development. While most branded rooms are in the luxury or five-star categories, development in the budget category is unorganised and sporadic. Formule 1 will be a popular option for many business travellers.”

Located in the business hub of Greater Noida, the new Formule 1 hotel features 114 soundproof rooms with amenities such as a flatscreen TV, Wi-Fi, quality bedding with duvets, attached bathroom, individually-controlled air-conditioning and a work table.

Tourism Australia beefs up China team

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TOURISM Australia has appointed two senior executives responsible for developing its operations in Greater China.

Assuming the newly-created role of regional manager for Greater China, Eva Huang has 17 years of marketing and strategy development experience gained in the UK, North America and China. She will be responsible for strategic development and leading the Greater China team.

The NTO is also targeting to grow the number of business and incentive events from China, with LC Tan being appointed as business events manager for Greater China. China is the fastest-growing market for business event arrivals into Australia, and is currently the country’s third biggest market for business arrivals.

Separately, Tourism Australia has created an integrated business events advertising campaign that will be translated into local language, and also recently launched a new website for event planners, www.businessevents.australia.com, which will be translated into Mandarin later this year.

Westminster Travel buys Travelex HK to target corporates closer home

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WESTMINSTER Travel has acquired a 100 per cent interest in Travelex Hong Kong, following the completion of a HK$79 million (US$10 million) deal on March 31. The buyout covers only the travel service arm, and Travelex will be rebranded in the next three months.

Diversifying the group’s business strategies was the rationale behind the acquisition, according to Larry Lo, managing director, Westminster Travel. “Currently, our joint venture with HRG serves global corporate (travellers), while Westminster targets the local and regional corporate (sectors). In fact, local SMEs also require (personalised services) and we want to tap into this market.”

There will be no major changes to Travelex’s existing management team, said Lo, with Eliza Ma continuing to head the 85-staff company as general manager for corporate and leisure travel.

Ma said: “In the past, Travelex’s core business was money exchange, and travel services had limited support. Our strategy (now) is to explore SMEs’ needs and deliver tailor-made outbound products with a personal touch.” To fuel growth, 10 more staff will be recruited within a year and a new website with more interactive functions, such as instant online confirmation, will be launched.

Added Lo: “We are open to any joint ventures or acquisitions for generic growth. Our mission is to maintain our market position, and diversification is the way to go because of fierce competition nowadays.”

Malaysia expects PATA conference to drive MICE

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MALAYSIA anticipates that its hosting of the annual PATA conference in Kuala Lumpur from April 19-22 will attract more events into the country.

Malaysia’s tourism minister and PATA conference chairman, Ng Yen Yen, said: “Hosting the event will enable us to highlight that tourism is taken very seriously in Malaysia with the full support of the prime minister and cabinet.”

“For example, when (the PATA conference) was held in Malaysia in 2001, we did not have a dedicated tourism ministry as at present. It was combined with arts and culture.”

According to Azizan Noordin, acting director general of Tourism Malaysia, Malaysia’s experience of hosting PATA conferences have boosted the country’s reputation for MICE. Malaysia held PATA conferences in 1972, 1986 and 2001.

Since then, the country has also built a slew of dedicated convention centres including the Kuala Lumpur Convention Centre, Genting International Convention Centre and Borneo Convention Centre Kuching, he added.

Themed Building the Business Beyond Profits, this year’s PATA conference has registered 461 delegates from 14 countries.

Tunku Iskandar, PATA’s programme committee chairman said: “There are two key aspects to the conference content this year. One involves young people – young tourism business professionals and students (at local colleges offering tourism courses) – through various sessions and the Social Entrepreneurial Challenge, and the other looks at how to build the business beyond the objective of achieving profits.”

Reporting by N. Nithiyananthan