TTG Asia
Asia/Singapore Thursday, 9th April 2026
Page 2539

Royal Cliff scores mega events with new look, rebranding

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ROYAL Cliff Hotels Group and PEACH (Pattaya Exhibition & Convention Hall), which have undergone a one billion baht (US$32.8 million) renovation and rebranding programme, will host several major events this year.

One of these mega wins include the 600-pax Asia Golf Tourism Convention in April (TTGmice e-Weekly, December 6, 2012).

Royal Cliff Hotels Group and PEACH executive director, Vitanart Vathanakul, said the convention, coming on top of an Asia-Pacific Golf Summit it also hosted last year, would help promote Pattaya as a golf hub.

“Eighteen of the best golf courses in Asia are located in Pattaya, with one of the courses designed by Jack Niklaus. In addition, golfers will see that Pattaya city has improved its infrastructure significantly,” said Vitanart.

The convention will comprise a number of seminars conducted by sports icons and a buyers-meet-sellers programme, according to Vitanart.

Other conventions confirmed at Royal Cliff and PEACH to-date included a money expo, an Asia-Pacific cardiology congress, a world health conference and key corporate meetings such as Singha Corp and Thai Beverage Corp said Vitanart, adding the venue had been seeing more prestigious events and large-scale wedding groups since last year. This included a ministerial meeting where the Thai Prime Minister and her Cabinet addressed issues to improve the Eastern Seaboard region and a car rally organised by the Economic Reporter Association which brought more than 600 reporters in Thailand to Royal Cliff.

Vitanart said the billion-dollar baht renovation and an investment on human resource training gave Royal Cliff an edge to clinch prestigious events.

The 40-year-old Royal Cliff has repositioned the product to cover all segments and draw not just loyal customers but younger executives.

The 544-room Beach Hotel is now pitched at those who love “casual luxury”. Aside from new, modern Mini Suite Plus rooms, it has a new infinity-edge pool and a new beachside restaurant, Breezeo, which offers over 100 cocktails. Guests can also create their own cocktails, down to choosing the ice shape for their drink.

The 89-room Beach Terrace is now positioned as “boutique luxury”, and a highlight is its new rooftop sunset terrace.

The Grand Hotel targets those who want “formal luxury”. It is also made for business travellers, with features such as a large working table and high-speed Wi-Fi. For guests desiring “ultimate luxury”, the Royal Wing, with 85 rooms and presidential suites, awaits.

Marriott Hotel Manila on MICE hunt with more facilities

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MARRIOTT Hotel Manila is looking to boost its MICE business with the construction of a new wing with 228 guestrooms and a convention centre within the Resorts World Manila integrated resort (IR).

The new wing and convention centre will be connected to the existing Marriott Hotel Manila by a walkway. The convention centre will house a grand ballroom that can sit 2,500 pax; two ballrooms for up to 300 people; some 50 meeting rooms; two wedding chapels; and other MICE facilities.

When these facilities are operational by 1Q2015, the hotel will boast a total of 570 guestrooms and 6,900m2 of meeting space, making it the Philippines’ largest in terms of hotel facilities and services category.

The hotel sees exciting opportunities for MICE which currently contributes 13 per cent to its total room nights, according to Marriott Hotel Manila’s general manager Scott Sibley.

Sibley said the MICE segment would generate 56 per cent of the growth in total hotel revenue in the first year of operating the additional guestrooms and Marriott Convention Center.

The hotel’s increased focus on MICE comes at a time when Resorts World Manila, the country’s first IR, will be facing off with four larger competitors that will emerge in the Entertainment City in the Manila Bay area beginning this year till 2016.

In an earlier interview, Bill Barnett, managing director of asset management and hospitality consulting C9 Hotelworks, said the future augurs well for Marriott Hotel Manila, which has one of the largest occupancies in mega-Manila and 85 per cent corporate business.

Barnett said the property would not take business out of hotels in the Makati CBD, but would instead offer an edge in enhancing the MICE segment.

“(It is) a segment we haven’t seen in the Philippines,” he said.

Ferry operator eyes overseas MICE business

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DOMESTIC ferry operator 2GO is now marketing its Batangas-Boracay and Manila-Cebu overnight ferry trips to overseas MICE markets, offering corporate groups on option to host themed meetings and events on board its vessels.

Seminars can be conducted on vessels plying the Cebu route, with setups available for 200 pax in theatre style. Boracay-bound vessels offer converted space in the cafe and an open deck. Ships on both routes can be used for deck parties with band performances, karaoke nights and teambuilding sessions.

Stephen Rey Tagud, 2GO vice president and chief commercial officer, told TTGmice e-Weekly that free Wi-Fi would be offered from this year on, and onboard e-gaming facilities were being considered.

Corporate rates are available for groups of 10 or more.

Top local companies are being targeted, and 2GO is looking to build ties with the Philippine travel trade too.

According to Amy G Leyes, assistant vice president for passage group sales, 2GO is making headway in its MICE pursuit. The Supply Chain Management Association of the Philippines chartered the Boracay ferry last May, holding its conference onboard, while the Association of Administrators of Hotel and Restaurant Management Education Institutions utilised a round trip ferry service when it had its convention at the Crown Regency in Boracay in December.

Besides targeting overseas MICE buyers, 2GO is also keen on attracting value-conscious leisure travellers. The company has been pursuing leads from India and Taiwan obtained at PATA Travel Mart in Manila last September. Tagud explained that there were a lot of Indians who wanted to travel around Asia and the Philippines with their families, but were on a budget.

Leyes added that leisure enquiries were also streaming in from Latvia, Scotland and South Korea.

Meanwhile, 2GO has secured a pink market group for 1Q2013. Some 500 to 600 participants are expected. Theme parties onboard and in Boracay will be offered in the five-day/four-night programme, as well as bundled packages that include buffet meals, airport transfers, day tours to Intramuros and Tagaytay for early morning arrivals, shuttle services from Manila to Batangas port, and land and boat transfers to Caticlan.

A cruise-fly option is also offered to travellers planning on extending their visit in Boracay or elsewhere.

Tagud said: “We’re partnering a Taiwanese party organiser (with networks in the Philippines, Singapore, and Malaysia) to sell Boracay as a party destination.”

Delhi hotel cancels opening party in view of protests

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KEMPINSKI Ambience Hotel Delhi has cancelled its official opening celebrations planned for January 18, citing ongoing unrest in the city as reason.

Vella Ramaswamy, general manager of the property which had soft opened last October, denies that the move was due to cancellation of bookings from leisure and business clients as a result of the anti-rape protests that have been held in the city since mid-December.

Ramaswamy told TTGmice e-Weekly: “The ‘Kempinski Ambience Delhi is located in the heart of the city and therefore has to respect the ongoing sentiment of the capital. The city is (concerned about) the safety of its citizens and we would like to contribute in our own way by not celebrating the grand opening of the hotel.”

He added: “The entire political and administrative leadership is pensive over the current situation. New Year celebrations in the city were also curtailed in most of the places.”

That said, Ramaswamy is confident of “hosting substantially big events in the first quarter of 2013”.

The hotel is still open for reservations, although no definite date has been set of the official opening.

Tiger rolls out hassle-free transits at Changi

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TIGER Airways is the latest low-cost carrier (LCC) at Singapore Changi Airport to offer its passengers a seamless transfer for onward flights, hot on the heels of a similar move by Scoot late last year.

Scoot’s Scoot-Thru and Tiger Airways’ Tigerconnect allow customers with connecting flights at Changi to collect their onward boarding passes at the transfer desk in the transit area and continue with the second leg of their journey without immigration and baggage concerns. The service will cost S$16 (US$13) per person per flight connection.

Both programmes ride on Changi Airport Group’s (CAG) Changi Connects service, which was launched in November 2012. Scoot-Thru began on November 27, while Tigerconnect will be offered from February 1.

Tigerconnect will also be made available across the LCC’s network of 50 destinations, including those of its partner airlines Mandala Airlines and SEAir, as well as on joint itineraries offered with Scoot (TTG Asia e-Daily, October 31, 2012). An airport transfer feature will also be included.

Paul Rombeek, president director, Mandala Airlines, said: “Tigerconnect adds convenience for Indonesian travellers on our flights, many of whom transit at Singapore Changi Airport en route destinations such as Australia, China and India.”

To mark the launch of this new service, Tiger Airways is offering airfares with up to 50 per cent off on selected Tigerconnect routes for bookings between January 10 and 16 on its website.

Said a CAG spokesperson: “Changi Airport is pleased to introduce Changi Connects to the passengers of Tiger Airways. We welcome other LCCs to leverage on this service to provide an enhanced transfer experience to passengers connecting at Changi Airport.”

India’s inbound growth rate on downward slide

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INDIA posted a 5.4 per cent year-on-year increase in inbound tourist arrivals for 2012, a trickle compared to growth in the previous year, which members of the trade attribute to a weak global economy and the country’s lack of tourism infrastructure.

Although India recorded 6.7 million arrivals last year compared to 6.3 million in 2011, the growth in 2011 was 8.9 per cent. In 2010, arrivals growth was even higher at 11.8 per cent.

Travel consultants believe that while the slowdown may be attributed to the economic recession in key source markets and high airfares, the overwhelming reason is insufficient efforts to transform India into a tourist destination relative to rival countries such as Thailand, Singapore, Egypt and Turkey.

Rakesh Ramnani, director-leisure, Vensimal World Travel Kolkata, said: “We need to develop tourist destinations with suitable infrastructure in all parts of India as we are blessed with natural attractions.

“We need more international gateway airports, an easier visa regime, user-friendly frontline servicing, cruise terminals and an eye for crucial basic services that affect a tourist’s experience.”

“Due to the double taxation in many states, high room rates and domestic airfare, India’s itineraries are quite expensive and may not be attractive enough when the client is shopping around for Asian travel,” added Veneeta Rawat, director of Amazing Vacations Mumbai.

Hans Loontiens heads Renaissance Harbour View Hotel Hong Kong as general manager

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VETERAN hotelier Hans Loontiens was recently appointed the general manager of Renaissance Harbour View Hotel Hong Kong.

A Belgian national, Loontiens started his hospitality career at Shanghai Hilton International in the 1990s, and has worked in various management positions worldwide including China, Egypt, the UAE, Taiwan and the US.

Loontiens first joined the Marriott Group in 2001 as director of sales and marketing at the Cairo Marriott Hotel and Omar Khayyam Casino, and was promoted to resident manager of the hotel three years later. In early 2007, he joined the Taba Heights Marriott Beach Resort as general manager until he moved to Renaissance Tianjin TEDA Hotel and Convention Centre in China. Before joining Renaissance Harbour View Hotel Hong Kong, Loontiens was the general manager of Renaissance Beijing Capital Hotel.

Third ASTINDO Fair to bulk up in size and offerings

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THE Association of Air Ticketing Companies in Indonesia (ASTINDO) is organising its third ASTINDO Fair in March, which is expected to be double the size of last year’s event and draw twice as many participants as travel demand in the country grows.

ASTINDO president, Elly Hutabarat, said the show, to be held March 22-24, would occupy the 4,000m2 Plenary Hall of the Jakarta Convention Center, twice the size of the hall used last year.

With more space, the association expects the number of participating companies to double from 77 to 144, and the maximum space allowance per company to increase from 36m2 to 72m2. ASTINDO also predicts a rise in visitor numbers, from 45,000 to 50,000, and a 10 per cent increase in business transactions over 2012’s total of Rp48 billion (US$5 million).

Speaking to the media during the trade launch of the event yesterday, Hutabarat said: “We have seen increasing demand for domestic and outbound travel, thanks to the growth of the middle class in Indonesia. People do not only travel during the holiday seasons now, but also at other times of the year such as when airlines offer special fares or during the low season.”

This is reflected in the growing interest from NTOs, airlines, travel agencies as well as other travel-related companies such as banks and insurance companies to participate in thefair.

“This year, we are also inviting more regional tourism promotion boards and regional tourism offices to promote their destinations, as we know that domestic travel demand is huge. The number of trips last year was estimated to reach 245 million,” she said.

Last year’s fair attracted 45 travel companies, seven airlines, eight NTOs, one regional tourist office and several travel-related firms.

Panorama Malaysia sharpens cruise specialist edge

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PANORAMA Tours Malaysia is ready to venture deeper into the cruise business and will add Star Cruises products to its offerings next month.

The company was recently appointed the preferred sales agent for Star Cruises. It already sells trips on Costa Cruises, Royal Caribbean International and Norwegian Cruise Line.

Managing director, Richard Vuilleumier, said he intends for the company to become a cruise specialist, buoyed by the big and relatively untapped market for cruising in Malaysia. “Itis less competitive, and the commission level (from selling cruises) is higher than (that from) selling leisure products. It is a big market for those aged mid-30s and above, working professionals with families and retirees,” he said.

Vuilleumier said cruises to Alaska, the Mediterranean and the Caribbean were popular among  Malaysian passengers.

“Cruising is an all-year round market, with no high or low seasons, and whether it is winter or summer in the destination the cruise operator is selling, the product will sell,” he added.

Orient-Express unveils associate hotel programme

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ORIENT-Express Hotels launched today its Associate Hotels programme, with its first member being Hôtel du Palais in Biarritz, France.

Under this new programme, associate hotels will have access to Orient-Express’ full suite of sales, marketing and public relations support in 17 markets, global voice reservations and dedicated distribution under the code OE, as well as an online presence with next generation websites.

Associate hotels may also avail of strategic partnerships such as the Bellini Club, Orient-Express’ preferred agent programme.

The associate hotel programme is by invitation only and partner hotels are selected according to a set of criteria, including reputation, being a market leader in their destination and congruency with Orient-Express’ portfolio, in addition to meeting very high independently assessed quality standards.

David Williams, chief marketing officer of Orient-Express, said the programme was a chance to enhance the company’s portfolio by joining hands with independent luxury hotels.

“In return for providing access to our highly-valued international sales force and strategic marketing channels, this initiative enables us to curate new destinations for our guests to discover,” he explained.