TTG Asia
Asia/Singapore Sunday, 25th January 2026
Page 2525

Finnair and Malaysia Airlines strike up codeshare

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FINNAIR and Malaysia Airlines (MAS) have established a new codeshare agreement, paving the way for more Scandinavian travellers to visit Kuala Lumpur.

Applicable for travel from December 1, selected MAS services between Kuala Lumpur and Singapore, Bangkok and Hong Kong will carry the Finnair flight code. Likewise, MAS’ flight code will be used on selected Finnair services between Helsinki and London, Paris, Frankfurt and Amsterdam.

MAS senior vice president of government & international affairs, Germal Singh, said: “The arrangement with Finnair is part of our strategy to develop commercial cooperation with oneworld alliance members as we prepare towards becoming a full member of the alliance next year. This is also our initiative towards enhancing air connectivity with key priority markets overseas for increased tourist arrivals into Malaysia as required by our government’s Economic Transformation Programme.

“Through this partnership we can expand our reach in Europe without operating our own flights between Malaysia and the Scandinavian region.,,We are confident that more tourists from the Scandinavian region will use this codeshare and visit Malaysia.”

On February 1, 2013, MAS will join the oneworld alliance, of which Finnair is a member.

To promote these codeshare services, MAS is offering all-inclusive return fares starting from RM4,396 (US$1,438) for economy class and RM13,363 for business class.

Seychelles opens tourism office in China

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SEYCHELLES Tourism Board (STB) is set to launch a new office in Shanghai in early 2013 to expand its presence in China.

Elsia Grandcourt, CEO, STB, said: “In tandem with our existing Beijing office, the new office in Shanghai will work to increase the Seychelles’ visibility in the Chinese market by conducting workshops for local trade partners to help them build up knowledge and capacity.”

Explaining the heightened attention on China, Grandcourt stated: “Europe was our main source market for a long time, but there’s now a need to diversify from Europe. Furthermore, (our efforts in) China is bearing fruit.

“China is a fast-growing source market for the Seychelles. From under 1,000 arrivals in 2010, we are likely to reach 4,000 Chinese arrivals this year – a 114 per cent increase over last year.”

Meanwhile, Air Seychelles will introduce thrice-weekly services between the Seychelles and Hong Kong via Abu Dhabi in February 2013.

The national carrier’s new Hong Kong link will boost air connectivity from Greater China, which alongside Seychelles’ visa-free requirement for all nationalities, is likely to boost Chinese outbound flow to the island country, Grandcourt added.

She said: “We expect another five to seven per cent increase in Chinese arrivals for next year, but there’s a high possibility of surpassing the forecasted figure with the new Air Seychelles flight.”

Thailand’s first DoubleTree by Hilton hotel lands in Phuket

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HILTON Worldwide has launched the 250-key DoubleTree Resort by Hilton – Surin Beach in Phuket, marking the brand’s inaugural property in Thailand.

Formerly the Courtyard by Marriott, the rebranded, four-storey DoubleTree by Hilton resort features over 80 suites and three F&B outlets including Asia Alive, an all-day dining restaurant; The Boardwalk, a pool bar serving snacks; and a F&B retail outlet, The Food Store. There are four meetings rooms as well as a business centre, a fitness club, outdoor lagoon-style pools, water slides and a kids club.

“Thailand is a key focus market for us due to its enormous potential for growth and as we continue to expand our footprint here, the DoubleTree Resort by Hilton – Surin Beach marks the entry of one of our fastest growing brands, DoubleTree by Hilton, into Thailand,” said Martin Rinck, president, Asia Pacific, Hilton Worldwide.

Hilton Worldwide currently manages six properties in Thailand – Conrad Bangkok, Millennium Hilton Bangkok, Hilton Pattaya, Hilton Phuket Arcadia Resort and Spa, Hilton Hua Hin Resort and Spa and Conrad Koh Samui – and is set to open Hilton Sukhumvit Bangkok and DoubleTree by Hilton, Sukhumvit Bangkok in 2013.

Lure of Arabian nights irresistible to rich Chinese

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LUXURY travel in the Middle East is proving to be a huge draw for high-end Chinese tourists looking to splash their cash, with tourism stakeholders in Abu Dhabi and Dubai saying the market is showing no signs of slowing down.

Fiona Liu, senior executive, China Representative Office, department of tourism and commerce marketing (DTCM), government of Dubai, said: “We are expecting a 25 per cent jump in Chinese arrivals this year. There were 180,000 Chinese visitors for the first three quarters of 2012, compared to 193,000 for the whole of 2011.”

Tina Zhang, senior executive-travel trade, China, Abu Dhabi Tourism & Culture Authority, explained that the Chinese were attracted by the notion that Dubai and Abu Dhabi were high-end destinations offering luxury hotel stays, indulgent cuisine, duty-free shopping, and activities such as desert safaris, horse racing, camel riding, tennis and golf.

“The burgeoning demand for the Middle East is due to ramped up promotions in China by the Abu Dhabi and Dubai tourism authorities,” she said.

Kiven Xing, supervisor, inbound tours operation, Golden Ocean Travels Dubai, noted that 90 per cent of his business now originates from China. “Since the DTCM sanctioned the large scale movement of Chinese tourists to Dubai in 2008, many inbound operators have been actively targeting the China market, which has grown by leaps and bounds.”

Triston Zhao, senior sales manager, Atlantis The Palm, Dubai, said business from China had been especially encouraging since the property opened a representative office in Shanghai in May last year.

“This year, we even managed to meet our annual targets by October, and have racked up 20,000 roomnights from China thus far,” he said.

Easier access to German visas a draw for Chinese FITs

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MORE independent travellers from China are now heading to Germany, and the recently relaxed visa regulations for Chinese nationals are likely to spur the leisure segment even further.

In 4Q2012, the German Embassy in China outsourced its visa application process to TLScontact in Beijing, Shanghai, Chengdu, Shenyang and Guangzhou, according to Li Zhaohui, German National Tourist Office’s (GNTO) director, marketing & sales office China/Beijing. With this, Chinese nationals no longer have to undergo interviews for a German visa and they can now submit their applications via additional means such as post or a third party, she explained.

Said Li: “Besides that, Germany features five direct flights from China, while the country’s self-drive tours and Deutsche Bahn trains will certainly help to lure more FIT traffic from China.”

GNTO will push online deals such as fly-stay packages with OTAs and promotions through Chinese social media websites. Next year, Germany will aim to win the hearts of China’s under-30s – people who are more in tune with Western culture, possess a better command of English and have more disposable income.

In the first seven months of 2012, Germany received 851,997 overnight stays originating from China, a 20.4 per cent year-on-year increase. Visa applications made by Chinese FITs are also on the rise – 3,855 German visas were issued last year to independent travellers in Beijing, almost twice the number issued to groups.

German tourism suppliers have also observed the rise of Chinese FITs. Care Insurance Agency, which specialises in European tours with call centres staffed by Chinese expats across the European Union, has noted a greater uptake of its services by China’s white-collar professionals, according to its Shanghai general manger, Esther Liu. She said: “Chinese agencies used to dominate our bookings, but we have seen a 30 per cent spike in bookings from Chinese FITs since last year.”

 

Resorts World Sentosa’s Marine Life Park to open Thursday

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RESORTS World Sentosa announced today that SEA Aquarium and Adventure Cove Waterpark ­­– the two attractions of the Marine Life Park – will welcome guests from November 22, as the integrated resort gears up for its grand opening on December 7.

 Said to be the world’s largest aquarium, SEA Aquarium comprises 10 different zones with 49 habitats, allowing encounters with manta rays, hammerhead sharks, bottlenose dolphins and other marine creatures. It is home to some 100,000 marine animals of over 800 species.

The oceanarium’s centrepiece is the Open Ocean habitat, whose viewing panel gives visitors the feeling of being on an ocean floor. It is flanked by a panoramic viewing area and a seafood restaurant operating on sustainability principles. Opposite the habitat are 11 Ocean Suites, offering guests a unique accommodation experience.

The Adventure Cove Waterpark, on the other hand, targets thrill seekers with its six water slides, a wave pool and a 620m lazy river. Incorporating marine life experiences, guests will have the opportunity to snorkel among fish, feed rays and interact with sharks and dolphins, which will be introduced next year.

Daily admissions to SEA Aquarium are priced at S$29 (US$23) for adults, S$20 for children and S$20 for senior citizens. One-day admission fees to Adventure Cove Waterpark are priced similarly. As not all attractions are ready for viewing yet, ticket prices will be partially rebated by a $5 meal voucher.

Opening hours for both attractions are 10.00-18.00 from now until December 7, and the SEA Aquarium will close at 19.00 from December 8.

SATTE 2013 sees growing international interest

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NEXT year’s edition of SATTE, to be held from January 16-18 in New Delhi, is seeing strong interest from both local and international exhibitors, securing first-time participants such as Singapore’s Changi Airport Group (CAG).

More than 33 NTOs from around the world have confirmed or are confirming their presence, including China, Dubai, the US, Japan, South Korea, Singapore and Hong Kong.

India’s Ministry of Tourism and seven other state tourism boards have also confirmed their participation.

Sajid Desai, group director, UBM India, said he expects a growth of 15 per cent in terms of nett space and buyer participation for the 20th edition of SATTE.

Some 542 registered buyers from India and 168 international buyer applications have been received.

“India, being one of the top five visitor arrival source markets for Singapore and the seventh largest market for Changi Airport in 2011, is an important market for us,” said Peh Ke-Wei, vice president, passenger development, CAG.

CAG will also be making its debut appearance under a Singapore pavilion together with the Singapore Tourism Board, inbound travel operators, attractions and hoteliers.

A few key exhibitors such as Thailand, Turkey, Malaysia, Maldives and Indonesia are also increasing their stand sizes.

“This year, the Tourism Authority of Thailand has a much larger (exhibition) space, and buyers will meet more partners from the popular destinations in Thailand, as well a variety of services and products,” said Runjuan Tongrut, director, Tourism Authority of Thailand Delhi.

The United Nations World Tourism Organization and International Council of Tourism Partners, as well as nine local tourism associations have expressed support for the tradeshow.

SATTE also offers the opportunity to network with over 1,000 travel professionals from all over Mumbai and other tier-two cities through its companion event – SATTE Mumbai West, scheduled to be held from January 21-22.

Japan to double arrivals from South-east Asia

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JAPAN will roll out its Visit Japan campaign in new destinations in South-east Asia and engage government agencies in a bid to double South-east Asian inbound traffic to one million visitors next year.

To achieve this target, Japan Tourism Agency (JTA) has requested a budget of 599 million yen (US$7.4 million). It expects to hit two million arrivals by 2016.

JTA director of international tourism promotion division, Shuichi Kameyama, said: “The South-east Asian market is showing significant growth after the (March 11) quake and UNWTO (United Nations World Tourism Organization) has projected that North-east and South-east Asia will be the international tourism markets where the world’s highest growth is (in the coming years).”

He also noted that the growth of arrivals from the Philippines, Vietnam and Indonesia was still low, because the Visit Japan campaign had not been launched in these markets.

Kameyama said Japan would capitalise on the 40th anniversary of the ASEAN-Japan Exchange to go all out with promotions for Visit Japan, engaging not only tourism-related government agencies but also diplomatic offices, the Japan External Trade Organization and the Japan Foundation.

Existing initiatives to grow South-east Asian inbound include the facilitation of multiple-entry visas for Thai, Malaysian and Indonesian passport holders, and the opening of an office in Indonesia next year.

Japan expects South-east Asia to become one of its major markets, and will focus its efforts on wooing the leisure market before getting to work on luring incentives. Currently, foreign tourists come mainly from East Asia, which contributed 4.1 million, or 65 per cent, of the 6.2 million total arrivals to Japan last year.

Ningxia vies for Muslim tourists from South-east Asia

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NORTH-west China’s Ningxia, the only provincial-level autonomous region in the country with a one-third ethnic Hui population, is keen to woo Muslim tourists from South-east Asia.

Xu Xiaoping, deputy director-general, Ningxia Hui Autonomous Region Tourism Administration Bureau, said: “We have vast Islamic cultural and tourism resources that will appeal to South-east Asia’s Muslim travellers. Yinchuan Hedong Airport has special prayer rooms, halal cuisine is readily available (in the destination), and several hotels feature Mecca-direction signages, hence strongly positioning Ningxia as a Muslim tourism destination.”

Xu pointed out that the China-Arab States Economic and Trade Forum – launched in 2010 – has already increased awareness of Ningxia in the Middle East, which is why the bureau is now turning its attention to South-east Asia. He added that the bureau was working with Yinchuan Hedong Airport to invite carriers to launch flights between South-east Asia and the provincial capital.

The bureau conducted a presentation for Singapore and Malaysia tour operators at CITM 2012, showcasing its offerings including homestays with Muslim families and famed mosques.

China Sightseeing International Travel Service Ningxia’s general manager, An Ya Ping, said his company had seen a 20-25 per cent increase in Muslim travellers from South-east Asia over the past two years, with Malaysia, Indonesia and India as its biggest source markets in the region.

An also plans to launch more multi-province tours spanning Ningxia to Beijing, Qinghai and Xiamen, which also have significant Muslim presence.

Said An: “Muslim travellers are more at ease in Ningxia, which possesses closer cultural and religious affinities with Islamic nations than other parts of China. We often see repeat Muslim visitors as well as families who discover Ningxia by word of mouth.”

Jet Airways partners Expedia to sell rooms

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JET Airways has added hotel inventory to its two websites, www.jetairways.com and www.jetkonnect.com, following the airline’s tie-up with Expedia Affiliate Network (EAN).

Sudheer Raghavan, chief commercial officer, Jet Airways, said: “(The) opportunity to engage with a renowned online travel company is of huge value to us, as it means we can go beyond guest expectations (by) providing them with a number of value-added services.”

Liz Travel Solutions CEO, Zacharia George, said: “The single-window booking for flights and hotels will facilitate mostly business travellers as they usually do not need any add-ons. Leisure tourists will use this facility for single-city travel but not much on multiple-destination itineraries,” he said.

EAN also recently inked a similar agreement with Air China, and has 10,000 partners in 33 countries, including Tiger Airways and Scoot.

EAN’s vice president, product & marketing, Benoit Jolin, said there was a need to tailor hotel offerings to flight booking behaviour. “Optimising conversion by knowing which hotels to offer to different flight shopper profiles can enrich the airline loyalty programme, boost revenues and airline brand loyalty, and increase customer retention.

“Making a hotel suggestion based on flight purchase behaviour combined with an optimised shopping experience can drive additional ancillary revenue streams over time.”

Jet Airways is rolling out an introductory offer for all bookings made before November 30. A discount of five per cent on net room tariff will be offered at 160,000 hotels in 20,000 cities.