TTG Asia
Asia/Singapore Tuesday, 3rd February 2026
Page 2394

Phuket aims to mix business with pleasure

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PHUKET is strengthening its MICE offering by incorporating more customisable leisure components into its meeting and event packages in response to rising demand for “bleasure” products, according to travel trade experts speaking at a recent roundtable event.

Corporate clients were increasingly looking for ways to add more leisure activities into what were traditionally business focused meetings, noted Andre Gomez, general manager of Hilton Phuket Resort & Spa, which organised the roundtable.

“Travel used to be seen as an incentive in itself, but this is no longer the case as so many people are travelling for work these days,” he said.

“Clients are realising this and many companies are trying to help employees achieve a better work-life balance. We are seeing more demand for an increased leisure component in our MICE activities as a result.”

Gomez said the precise mix of business and leisure would vary with each client.

The hotel, however, has seen some general trends with clients from longhaul markets such as Australia and Europe enabling delegates to bring their family, while those travelling from within South-east Asia are increasingly offered the chance to access discounted room rates for extended stays before or after an event.

Meeting times are also generally being reduced with the increased leisure and teambuilding elements helping to raise productivity by keeping delegates more engaged, according to Gomez.

James Drysdale, group director of Inspired Events Travel Asia, said the “bleasure” trend helped clients to leverage their spending and build employee loyalty at the same time.

“Many of them are now actively encouraging delegates to bring their family which can make the whole trip more pleasurable for all. We are working with hotels and local suppliers to arrange activities for the delegates and their spouses, partners and children, both onsite and offsite.”

Pornthip Hirunkate, secretary-general of Thailand Incentive and Convention Association, said the island’s unique mix of MICE facilities and leisure products, such as water sports, island trips, soft adventure activities, meditation classes, spa and cooking schools, was a key driver of the “bleasure” trend.

“Incentive groups typically don’t return to destinations, but Phuket gets a lot of repeat business because of its combination of business and leisure products,” she added.

Thailand Convention and Exhibition Bureau will be doing more to actively support Phuket’s “bleasure” products including promoting local trade partners at AIME next February.

World Tourism Conference heads to Malacca this October

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THE Ministry of Tourism and Culture Malaysia, United Nations World Tourism Organization and Malacca state government will organise the World Tourism Conference (WTC) at Hotel Equatorial Melaka from October 21 to 23.

Themed Global Tourism: Game Changers and Pace Setters, WTC is expected to bring together world leaders in tourism, high-level policymakers, specialists and experts from public and private sectors to share experiences, propose valuable ideas and provide guidance for tourism development.

Over the three-day conference, 10 specific and topical subjects under the umbrella of Beyond Mass Tourism, Innovative Marketing and Directions for Tourism Product will be presented by authoritative individuals such as Travel Google US’ Rob Torres, VisitBritain’s Christopher Rodrigues, Korea Tourism Organization’s Lee Charm, China National Tourism Administration’s Du Jiang, Air Asia X’s Azran Osman-Rani, Tourism Australia’s Andrew McEvoy.

Some 1,000 delegates are expected to attend WTC, according to Zarina Md Yusuf from the Ministry of Tourism and Culture Malaysia’s Strategic Planning and International Affairs Division.

Yokohama bags two major events

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JAPANESE port city, Yokohama, has won the bid for two association congresses – the 12th International Stereotactic Radiosurgery Society Congress (ISRS) in 2015 and the Asian-Pacific Hepato-Pancreato-Biliary Association (A-PHPBA) Regional Congress in 2017.

Motohiro Hayashi from the Tokyo Women’s Medical University and chair of the local organising committee for ISRS 2015 said the International Stereotactic Radiosurgery Society had selected Yokohama over Hong Kong because Japan would host related meetings to boost attendance at the congress and possessed a living knowledge of how to decrease the dangers of radiology from nuclear plants, following its recovery from the March 2011 earthquake and tsunami.

ISRS 2015 will be held at PACIFICO Yokohama, the flagship facility of the city.

Japan also defeated Indonesia to clinch the hosting rights for A-PHPBA Regional Congress, which will be co-hosted by the A-PHPBA and the Japanese Society of Hepato-Biliary-Pancreatic Surgery (JSHBPS).

To be hosted in Yokohama, the congress is expected to attract over 3,000 researchers from Japan and beyond.

Kana Nomoto, chief coordinator, convention sales department of the Yokohama Convention & Visitors Bureau, said: “Winning ISRS 2015 and A-PHPBA 2017 is testament to Yokohama’s pull as the nation’s centre of innovation and research. We are proud that our city’s Japan’s First Port of Call image is strong and gives confidence to association planners around the world.”

Meet and explore the city through InterContinental Kuala Lumpur

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INTERCONTINENTAL Kuala Lumpur is offering customisable meeting packages that combine accommodation with event facilities and exploratory activities in the city and surrounding areas.

Priced from RM200++ (US$63++) per person per day for a half-day meeting with lunch, the InterContinental Commerce & Culture package features activities such as bird watching in Kuala Selangor Nature Park and beginners’ rock climbing in Batu Caves.

Full information on available activities can be obtained from the concierge.

The package is valid until December 31 this year.

TCEB inks MoU with Philippine trade

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THE Thailand Convention and Exhibition Bureau (TCEB) yesterday inked a memorandum of understanding (MoU) with two major private business organisations, the Philippine Chamber of Commerce and Industry (PCCI) and Chamber of Commerce of the Philippine Islands (CCPI).

The MoU aims to enhance bilateral trade between Thailand and the Philippines in the areas of MICE, trade economy information and trade exchange missions. TCEB will tap PCCI’s and CCPI’s business networks comprising veteran companies, mostly established for 25 years or longer.

The Philippines was the third country, after Vietnam and Laos, to be selected as a strategic MICE partner because of its size and overall potential, said TCEB president Nopparat Maythaveekulchai.

“In the last few years we’ve seen more businessmen from the Philippines attending trade fairs in agriculture, food, FMCG (e.g. cosmetics), energy, medical and healthcare,” he noted.

To encourage growth in trade visitor numbers, TCEB will be employing its 100 A-Head trade visitor promotion programme, which offers a US$100 subsidy per visitor for groups of 15 to 500.

100 A-Head is offered to ASEAN countries, China, Taiwan, Macau, Hong Kong, India, Pakistan, Bangladesh, Nepal, Sri Lanka, South Korea, Japan, New Zealand, and Australia. So far only 1,500 to 2,000 visitors have availed of it, about a tenth of the total number from the Philippines.

The Philippines sent 16,745 MICE visitors to Thailand in 2012, mostly for incentives and corporate meetings, according to Supawan Teerarat, TCEB’s vice president, strategic and business development.

Teerarat projects a 15 per cent increase in corporate and business entity visits, particularly from Manila and Cebu, in the coming year.

TCEB will conduct a ‘business matching’ event next week, between 20 key Thailand MICE players and 100 to 150 Manila-based travel companies.

It will also hold a fam trip for select Philippine travel consultants next month, in partnership with the Association of Thai Travel Agents and Thai Airways.

Although foreign incentive groups are known to favour destinations such as Bangkok, Phuket, and Chiang Mai, TCEB hopes to increase traffic to Pattaya and Khon Kaen.

“Our focus for this fam trip is to find (new) products in Bangkok and the outskirts, for big incentive groups, luxury travellers, and corporations,” Teerarat added.

Enhancing travel for people with special needs

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A wheelchair accessible van is part of Ace Altair Travels’ Travel Assist services for disabled travellers

WHO Incorporated in June 2004, Ace Altair Travels is licensed with the Malaysian Ministry of Tourism to conduct inbound, outbound and ticketing operations. The Kuala Lumpur-based firm boasts a central location at The AmpWalk in Jalan Ampang, attracting a lot of walk-in customers from the surrounding offices, residences and diplomatic communities in the area.

WHAT In January 2013, Ace Altair Travels expanded its range of inbound tour services to include travel products catering to the disabled and the elderly. Travel Assist, which has been trademarked and registered by the company, is a service specially designed to provide travel assistance for people with special needs, including the blind and hearing-impaired, in Kuala Lumpur and the surrounding areas.

Services include arranging suitable disabled-friendly accommodation, providing accessible transportation to the disabled, crafting tailor-made itineraries for guests with special needs and arranging trained personnel to assist the traveller on vacation. Upon request, the company is able to arrange for rental of equipments such as wheelchairs, ramps, hoists, portable toilets and portable shower chairs.

Late last year, the company has also purchased a van fitted with an automatic wheelchair lift, which is used to serve wheelchair-bound passengers during airport transfers and tours.

WHY Travel Assist is the brainchild of Ace Altair Travels’ managing director Antony Leopold, who has post-poliomyelitis syndrome in both legs. He said: “My travel experiences as a disabled person has inspired me to provide a dedicated disabled service as I sincerely believe that travel should be all-inclusive, encompassing the able-bodied, the disabled and the elderly. There have also been requests for such services from my travel partners overseas that have FIT clients with special needs.

“What I find sad is that Malaysia presents a great challenge for travellers with mobility impairments. Sidewalks are often in disrepair, curbs are high and curb cuts are often missing or inadequate. Wheelchair users will frequently find their path of travel obstructed due to poorly designed walkways, parked cars, motorcycles, stairs and trees, and will rarely be able to travel more than 50m without having to backtrack or divert to the road. In many areas of the city, it is virtually impossible to travel without some assistance.”

TARGET The company plans to expand its Travel Assist tour services to Penang, Langkawi and Johor Bahru within the next three years.

Leopold said: “This will involve working with tourism players such as hotels, restaurants and airlines as well as government agencies to ensure that their products and services are disabled-friendly and have trained staff to cater to the needs of our disabled clients.

“We also plan to start hands-on training programmes for the hospitality industry in the near future on how to assist the disabled person, as well as theoretical lessons on communicating with the disabled. We are currently working on the syllabus and hope to start this by this year-end. We will collaborate with the various associations working with the physically-challenged, the blind and the hearing-impaired in Malaysia.”

IT&CMA and CTW Asia-Pacific 2013 to be largest to-date

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THIS year’s instalment of IT&CMA and CTW Asia-Pacific is set to be the biggest yet, with delegate numbers expected to cross the 2,800 mark.

Bringing together Asia-Pacific’s MICE and corporate travel suppliers, with an added luxury travel dimension, the world’s only doublebill event will run from October 1 to 3 in Bangkok.

To-date, more than 700 MICE, corporate travel, luxury travel, association and corporate buyers have completed registration, which ends on August 23.

Returning buyer Ben Gosman, managing director, Netherlands-based Free Style, said: “I look forward to discussing and exploring new experiences and business opportunities each time I listen. The promise of new exhibitors, like with this year’s show, and the ease of touching base with existing partners justify why IT&CMA and CTW Asia-Pacific is a must-attend event for me.”

Furthermore, exhibitors at this year’s IT&CMA and CTW Asia-Pacific will be comprised of 35 per cent first-time exhibitors. Debuting CVBs include India Tourism, Fukuoka CVB, Sapporo CVB and Tourism New Zealand, while first-time corporates include Fujita Kanko, Meliá Hotels International and Sentosa Leisure Management, among others.

A survey conducted in April 2013 stated that US$45 million in sales was confirmed as a result of the 2012 event, with the aggregate procurement value estimated at US$120 million.

A number of features will also make their debut at this year’s show, including an online diary, an Association Day & Performance Improvement Forum, and a luxury post-show tour (TTG Asia e-Daily, June 6, 2013).

Hyatt bags first Phuket resort

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HYATT Hotels Corporation yesterday announced that a Hyatt affiliate has signed a management agreement with Kamala Bay Ventures for the Hyatt Regency Phuket Resort, the first Hyatt-brand resort in the popular Thai beach destination.

Slated to open in late 2013, the 202-room property joins two existing Hyatt-brand hotels in the country, namely Grand Hyatt Erawan Bangkok and Hyatt Regency Hua Hin.

Ratnesh Verma, senior vice president, real estate and development, Asia-Pacific for Hyatt Hotels & Resorts, said: “Hyatt Regency Phuket Resort will follow the opening of Park Hyatt Siem Reap and Park Hyatt Changbaishan this year, and the addition of these hotels is indicative of Hyatt’s commitment to build brand loyalty through exciting leisure offerings.”

The resort will be located on the west coast of Phuket, along the upscale Millionaire’s Mile, overlooking Kamala Bay and the Andaman Sea.

Besides its 202 guestrooms, the property also boasts 4,300m2 of meeting facilities, three F&B outlets, a club lounge, fitness centre, outdoor swimming pool and spa.

SilkAir adjusts flight frequencies

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REGIONAL carrier SilkAir has announced its schedule for the Northern Winter season between October 27, 2013 and March 29, 2014 for flights out of its base in Singapore.

SilkAir will add one more service to each of the following routes: Kuching, to four-weekly flights; Siem Reap, to 11; and Visakhapatnam in India, to four-weekly flights, subject to regulatory approval.

For its Vietnamese routes, flights to Danang will become a daily service, and Hanoi will be served four times a week.

In the Philippines, Cebu services will increase to eight times a week, while flights to Davao will be run six times a week.

Meanwhile, some services will see a reduction in frequencies. Flights to Solo and Phuket will be trimmed to twice weekly and 30 times weekly, respectively.

Hong Kong love for Malaysia spikes with durian tours

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TOURISM Malaysia has found a way to the hearts of Hong Kong travellers through durian tour packages.

The 4D3N Deluxe Durian Tour Package jointly offered by Tourism Malaysia and EGL Tours Hong Kong has sold up to 800 packages, recording sales revenue of RM1.3 million (US$406,758) for 15 group departures to Penang scheduled in June and July.

The third year Tourism Malaysia has partnered EGL Tours to offer such tours, the package includes durian sampling and buffets, along with a tour of Penang’s popular heritage sites.

Durian tours were first introduced in Hong Kong in 2011, when 340 of such packages were sold. In 2012, 700 packages were sold.

Baizuri Baharum, director, Malaysia Tourism Promotion Board (Hong Kong Office), said: “We’ve been promoting Malaysia through durian packages for the past three years, knowing how much (Hong Kong travellers) love good durians.

“This year’s durian tour promotion is extra special as it is also an opportunity to create awareness about the Visit Malaysia Year 2014 campaign. It’s a memorable way to remind the locals of Malaysia whenever they taste or smell the durian.”