TTG Asia
Asia/Singapore Thursday, 15th January 2026
Page 2289

Chinese outbound tourist numbers skyrocket in 2013

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CHINA has displayed extraordinary growth in outbound tourist as long predicted by tourism pundits.

For full-year 2013, 97 million Chinese travelled overseas, according to the state-run China Daily, which quoted official statistics from China’s National Tourism Administration.

The figure is up 14 million from the previous year and a far cry from the 29 million of 2004.

The UN World Tourism Organization last year reported that China had overtaken Germany as the world’s top-spending source market, having spent a total of US$102 billion in 2012 (TTG Asia e-Daily, April 8, 2013).

Beijing Marriott Hotel City Wall names new GM

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Pearl Peng

MARRIOTT International has appointed Pearl Peng general manager of the Beijing Marriott Hotel City Wall.

With more than 20 years of hospitality experience, of which 15 has been with Marriott International, Peng first joined Marriott Global Sales Office Beijing in 1999.

She was last promoted to general manager of the Imperial Mansion Beijing Marriott Executive Apartments in 2011 but did her first stint at the Beijing Marriott Hotel City Wall as director of sales and marketing before that.

Etihad pumps up flights to India

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ETIHAD Airways has scaled up capacity on routes to India and will launch new flights to the country, driven by escalating demand for more seat capacity.

The Middle Eastern carrier is scheduled to start a daily flight to Jaipur in 1Q2014.

It will also commence between seven and 14 flights per week to Kochi from June, to Bengaluru and Chennai from July, and to Hyderabad from October. New 174-seat Airbus A321 aircraft will be deployed on the Chennai and Kochi sectors.

Capacity on existing flights have also been raised. Etihad in mid-December introduced a second daily service and wide-bodied Airbus aircraft on its routes from Abu Dhabi to New Delhi and Mumbai, effectively tripling overall capacity.

On the Mumbai route, 136-seat A320s have been swapped out in favour of 292-seat A340-600 aircraft; while 254-seat A330-200s serve the evening flight on the Abu Dhabi-New Delhi route.

Sapneal Rao, managing director of Mumbai-based SSR Holidays, said: “Etihad’s aggressive capacity increase has increased both inbound and outbound travel, as Abu Dhabi as a hub provides all the onward connections that Indian travellers need.

“Moreover, Abu Dhabi, where India ranks number one as a source market, will benefit from increased arrivals,” Rao added.

Indonesia estimates record arrivals in 2013

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PRELIMINARY estimates have pegged tourist arrivals to Indonesia at 8.7 million in 2013, marking a record high and surpassing the targeted 8.6 million.

Mari Elka Pangestu, minister of tourism and creative economy, said the figure was based on latest data from Indonesia’s Central Board of Statistics, which showed that arrivals between January and November totalled 7.9 million, up 9.1 per cent over the same period in 2012.

“Assuming that the growth in arrivals in December 2013 was similar to that of the same period in 2012 at 0.5 per cent, there would be an additional 771,024 arrivals. Therefore, we are confident that total arrivals will hit a new record of 8.7 million,” Mari said.

The figure will be available in early February.

According to the minister, visitor expenditure last year was US$1,142 per visit and revenue from tourism is estimated to reach US$9.9 billion, or 8.2 per cent higher than in 2012.

Domestic tourist movements last year numbered approximately 248 million with an average spend of Rp711,000 (US$58.40) per trip.

“Looking at GDP and manpower statistics, the contribution of the tourism and creative economy sector is getting more promising,” Mari noted. Tourism contributed Rp347.4 trillion or 3.9 per cent of the economy, while 10.2 million people are engaged in tourism-related fields of work, making up 8.9 per cent of Indonesia’s total workforce.

Indonesia’s central bank, Bank Indonesia, has reported that tourism notched 6.5 per cent in GDP growth up to 3Q2013, higher than the national growth of 5.8 per cent.

“Year 2014 is looking good. We are targeting an increase of seven to 7.5 per cent to reach 9.2 million international arrivals,” she said.

Panorama Leisure France rebrands as Eka Voyages

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Sunset photo of Munich, where Eka Voyages has an operations office — Credit: Bavaria Tourism

INBOUND tour operator Panorama Leisure France is now Eka Voyages following a strategic rebranding aimed at nurturing business from Asia.

Managing director, Eka Moncarre, who has helmed the company since its inception in 2011, explained: “We rebranded the company because we wanted to work with more outbound travel consultant partners from South-east Asia and Asia as we wanted to develop more inbound markets from these regions to Europe.

“The name Panorama Leisure France gets confused (with) Panorama Tours Indonesia, thus this was also why I decided to rebrand.”

Moncarre said her company used to be Panorama Tours Indonesia’ sole groundhandler for Indonesia, but is now looking to work with other outbound agencies from Indonesia and South-east Asia as well.

To bring in more business from Asia, Eka Voyages has set up sales offices in Shenzhen, New Delhi, Manila and Jakarta, all of which began operations on January 1. Another one in Ho Chi Minh is on the cards and expected to open in February.

The company also has operation offices in a slew of European destinations, and according to Moncarre, “can provide Indonesian-, Malay-, Chinese- and Vietnamese-speaking guides in all of Europe”.

China, India and Indonesia were Eka Voyages’ biggest source markets in 2013, and the company would continue to target these countries this year, as well as the Philippines.

“China has strong buying power compared with South-east Asian countries. Chinese tourists are ready to buy luxury package tours,” remarked Moncarre.

SilkAir’s silver jubilee sees revitalised cabin products

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AN enhanced inflight entertainment system allowing passengers to stream movies directly onto their personal devices will be among SilkAir’s new offerings as the regional carrier marks its 25th year of service in 2014.

Leslie Thng, chief executive of SilkAir, revealed that eight of the 54 Boeing 737s the airline has on order will be delivered this year.

The aircraft’s bigger engine capacity allows flights to go up to 6.5 hours, up from the current five. “We are looking at market interest to decide on new destinations and this (new aircraft) is an opportunity we can use to look at further points,” Thng said.

SilkAir has revealed deployment plans for the B737-800 aircraft, with the B737-800 deployed to Siem Reap and Danang starting April 28 (TTG Asia e-Daily, January 7, 2014).

SilkAir will also be introducing an enhanced inflight entertainment system by 2H2014 – allowing passengers to stream movies, TV programmes and music directly onto their personal devices – following a successful pilot trial that began in December.

Thng said: “With longer flight durations, we want to give our customers more inflight entertainment options to keep them occupied onboard.”

SilkAir’s vice president operations, Goh Boon Hwee, said passengers can look forward to streaming over 20 movies and TV programmes across different genres in all flights for free when the programme is fully implemented.

Goh said: “This is something we know that every passenger wants and it is neccesary for us to provide.”

The carrier is due to mark its silver anniversary this year with a number of activities, including a 25-hour flight simulator event that tracks the actual delivery route of a B737-800 plane into Singapore and special promotional deals for consumers.

SilkAir will also enter the social media space by launching official Twitter and Instagram accounts in 2014.

Best Western Grand Palace Kemayoran opens doors in Central Jakarta

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BEST Western International has launched its fourth property in Jakarta, the 156-room Best Western Grand Palace Kemayoran.

Situated in the heart of the Kelapa Gading area in Central Jakarta, the hotel’s architecture captures the majesty of a palace with its white-pillared entrance topped with soaring arches.

The property offers 156 rooms including 13 suites, all with private balconies and free Internet access. Other amenities available within hotel premises include an outdoor lagoon-style swimming pool, a spa, Onyx restaurant selling local and international cuisine, B’nW Cake Shop and the Sky Lounge with views of the Jakarta skyline.

Best Western Grand Palace Kemayoran also features a ballroom capable of hosting up to 300 delegates, five meeting rooms and outdoor function space. The property is also 1km away from JIExpo, reputed to be one of Indonesia’s largest conference and exhibition venues.

MAS announces Krabi flights, Firefly defers Bangkok service

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MALAYSIA Airlines (MAS) will offer four weekly services between Kuala Lumpur and Krabi beginning February 3. In the meantime, MAS subsidiary Firefly has pushed back the launch date of its newest route linking Kota Bharu and Bangkok to March 19.

The Kuala Lumpur-Krabi service, operated with Boeing 737-800 aircraft, runs on Mondays, Thursdays, Fridays and Saturdays.

Flights leave Kuala Lumpur at 14.55 and arrive in Krabi at 15.40. The return flight will depart Krabi at 17.20 and arrive Kuala Lumpur at 20.05.

MAS’ group CEO, Ahmad Jauhari Yahya, said in a media release: “MAS is excited to expand its network by introducing Krabi as its latest destination. Krabi is a popular holiday spot and a favourite amongst Malaysians, therefore we are pleased to offer our guests the opportunity to visit Krabi via MAS.

“This will also be a gateway for our guests to connect between Kuala Lumpur and Krabi with other destinations on MAS as well as oneworld routes.”

The Kuala Lumpur-Krabi service is complemented by another 35 weekly flights to Bangkok and 21 weekly flights to Phuket, bringing it to a total of 60 weekly flights between Malaysia and Thailand.

Separately, roiling political tensions in Bangkok (TTG Asia e-Daily, January 8, 2014) have prompted Firefly to reschedule the January 24 launch of its Kota Bharu-Bangkok service to March 19.

Passengers who have purchased tickets on the route can email customer_care@fireflyz.com.my for a full refund and visit www.firflyz.com.my for more information and updates.

Bali’s Westin completes transformation

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THE Westin Resort Nusa Dua, Bali has finished its year-long, multimillion-dollar revitalisation project, which saw improvements being made to its leisure and business facilities and expansion of its room inventory.

The project includes the launch of Tangent, a personalised work space that is said to appeal to today’s generation of mobile travellers. Facilitated by media:scape by Steelcase – a combination of furniture and technology that enables easy communication – as well as seamless connectivity for video conferencing, Tangent allows guests to conduct impromptu meetings in a private setting located just off the lobby.

The hotel also debuted the 99 room-and-suite Premier Wing, the Heavenly Spa by Westin and Prego Italian restaurant.

Improvements were made to the WestinWORKOUT fitness centre, which now features an updated décor and state-of-the-art cardio equipment with interactive touch-screen consoles.

The adjoining Bali International Convention Centre (BICC) was also given a new look and updated meeting facilities, with works completed in time for major events in the later part of 2013, such as Miss World 2013 and the APEC CEO Summit. The venue now offers 26 revitalised function rooms and two VIP holding rooms, as well as new public facilities such The Café and The Lounge.

Bipan Kapur, managing director of The Westin Resort Nusa Dua, Bali, said the US$20 million project would place the property and the convention centre in a stronger position to bid for events.

He added that the hardware investment was part of the company’s strategy to tackle a “year of consolidation” for hotels in Bali, particularly those in Nusa Dua, and to stay ahead of the competition in the years to come.

He explained: “(2014) is a year of consolidation, which will see new hotels establishing themselves and business slowing down a bit due to the government elections and economic slowdown.

While Kapur has projected a decline in domestic MICE business during the election period, he expects to see a rise in political party meetings. However, such meetings are rarely held in upscale and luxury hotels.

He also expects association events and corporate meetings to continue to be the key sources of business in 2014.

PACEOS revises membership guidelines

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THE Philippine Association of Convention/Exhibition Organizers and Suppliers (PACEOS) is amending membership guidelines on its charter, relaxing rules for admission in order to reach more companies and suppliers interested in developing MICE business.

“The requirement for admission up to this point was very high – you (must) have had two international conferences under your belt,” said Monette Hamlin, PACEOS president. “If you’re new, it would be impossible.”

Now, a track record of only one national conference is required.

PACEOS currently has 38 members.

“Many event organisers are in Manila, while others are mostly wedding and party planners,” said Hamlin.

Awareness about the business potential of MICE, particularly those sourced from abroad, is weak too, so the association – the only one in the Philippines to date – also intends to start up new charters in Cebu and Davao, where MICE venues are gaining traction, revealed Marisa Nallana, PACEOS chair.

Although membership guidelines will become more relaxed, PACEOS will ask aspiring members to provide proper documentation validating their experience and event credentials, including references.

“We have a Code of Ethics we hope members will follow,” said Dinah Gonzalez, PACEOS membership head. “Too often we hear of events of the same concept or theme, like a wedding expo, and sometimes they are held simultaneously. We would like to space these events.”

Allied membership may also be offered to companies that host “special” events, as opposed to “business” events, said Gonzalez.

Hamlin noted that professors who taught tourism and event management had voiced interest in being a member of PACEOS, so relaxing membership rules would help accommodate them too.

Meanwhile, PACEOS plans to establish a MICE Academy, with internal and hired experts on the roster to provide training.