TTG Asia
Asia/Singapore Wednesday, 22nd April 2026
Page 1995

Etihad rolls out increased baggage allowance

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etihad-rolls-out-increased-baggage-allowanceCredit: 123rf

ETIHAD Airways has introduced a new baggage policy in conjunction with the launch of its revised fare structure, applicable to tickets issued on or after September 14.

With the new policy, more routes are operating on a piece concept basis, entitling customers to one, two or three bags depending on their choice of fare, route and frequent flyer status.

The cost of excess baggage will also be greatly cut on the majority of fares. On some routes, the cost of purchasing an additional 23kg piece of baggage will be reduced by up to 90 per cent, with a further reduction of up to 30 per cent if pre-purchased directly with Etihad Airways up to 24 hours before travel.

Higher tier members of Etihad Guest loyalty programme will also receive an extra bag or additional weight allowance, depending on the market and route.

Peter Baumgartner, Etihad Airways chief commercial officer, said: “In line with industry best practice, we are moving to a fair and transparent baggage concept. Our new Fare Choices are an easier way for guests to understand what they are paying for, offering clearer pricing and the flexibility which best suits their travel plans. This also applies to their baggage requirements.”

Trump Hotel Collection plans second property in Indonesia

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LUXURY hospitality group Trump Hotel Collection has revealed a second property to be developed in Indonesia, which will see Asia get its first Trump-branded golf course. The resort will also be the second collaboration between Trump Hotel Collection and Indonesia’s MNC Group.

Located in Lido, West Java, the property will include a six-star luxury resort, 18-hole signature Ernie Els championship golf course, a country club, spa, as well as a high-end residences with villa and condominium offerings.

Bapak Hary Tanoesoedibjo, group president and CEO of MNC Group, said: “MNC is repositioning and rebranding what is currently known as Lido Lakes to be the pride of Indonesia.”

“The area will be a 3,000ha world-class integrated lifestyle resort destination, heralded by the completion of the Bogor-Sukabumi toll road which will enable guests an unprecedented opportunity to escape to this new destination,” he added.

The new Bogor-Sukabumi toll road, developed by MNC Group, will provide direct access to Lido Lakes, thus reducing the drive time from Jakarta to an hour. The resort is also located within an hour’s driving distance to the forests of Bodogol and Cikaweni waterfalls.

The official signing of the agreement took place on August 19, 2015.

In addition to the Trump luxury development, MNC group has also agreed to a partnership with a leading design and production firm based in Los Angeles to open Indonesia’s first world-class theme park.

Stock market fall casts shadow on Chinese outbound traffic: ForwardKeys

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DATA from travel intelligence company ForwardKeys found that air travel bookings from China have slowed sharply over the past three months, especially to Europe and the US.

This closely mirrors the decline in the country’s stock market, according to ForwardKeys.

Total outbound international bookings fell from a growth of 21 per cent year-on-year, to just 1 per cent since the Shanghai Composite hit its peak. The decline was worsened by lower Chinese purchasing power as a result of the weaker yuan.

ForwardKeys data shows that the biggest fall was in August when growth in outbound bookings turned negative, but departures from China from September to December 2015 will still grow compared with the same period last year.

Data also shows travel during the impending Golden Week national holiday from October 1 to 7 should not be affected because bookings were made months in advance.

However, bookings to Europe and the US for November and December 2015 are lagging behind the volumes for the same period last year, a reflection of the impact the weaker Chinese currency is making on travel decisions.

Olivier Jager, co-founder and CEO of ForwardKeys, said: “The prospects for the low season after Golden Week are still uncertain because Chinese travellers are becoming late bookers.”

JW Marriott in HK, Macau team up for corporate deal

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Credit: JW Marriott Hotel Hong Kong

JW MARRIOTT Hotel Hong Kong and JW Marriott Hotel Macau have entered into a partnership to offer an exclusive package deal to corporate clients and delegates.

Valid from now until June 30, 2016, the package is available with a minimum booking of 10 guest rooms.

It includes a welcome drink, breakfast for up to two persons per room, one free room for every 35 paying guest rooms per night (up to a maximum of three rooms), a maximum of three upgrades to the next available room category and a special eight per cent rebate off the final master bill for guest rooms only.

To enjoy the deal, the offer must be booked at both properties consecutively. Prices will be subject to a 10 per cent service charge and confirmation of booking is subject to availability at the point of booking.

The deal is not valid in conjunction with other promotions or offers. For additional information, visit jwmarriotthongkong.com or jwmarriottmacau.com.

Operators in Mekong’s five nations keen on cross-country promotion

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INBOUND tour operators in mainland South-east Asia are benefiting from cross-promotion of the Mekong subregion, according to delegates at last week’s International Tourism Expo in Ho Chi Minh City (ITE-HCMC).

The exhibition, which took place last Thursday through Saturday, featured the theme Five Countries, One Destination, highlighting cooperation between Vietnam, Cambodia, Laos, Myanmar and Thailand.

According to Hoang Tich Hong Hai, accounts manager at SaigonTourist, travellers from Oceania, Europe and North America tend to visit more than one country in a single trip to South-east Asia.

“I sell many combined tours between two or three countries, for example, Vietnam, Cambodia and Laos,” he said.

Syphone Keomanivong, an officer at the Laotian Ministry of Information, Culture and Tourism, told TTG Asia e-Daily that a majority of travellers to Laos also visit neighbouring countries.

Keomanivong said the Laotian government cooperates closely with other tourism ministries, but feels that the private sector needs to work more closely with providers in other countries to develop new products.

Aye Thuzar Thant, deputy managing director of Interconnection Travels in Yangon, said Myanmar sees fewer multi-country visitors than the other four nations, in part because hotel prices there are higher.

“Myanmar is growing its (tourism) industry cautiously,” said Aye Thuzar Thant, as they want to avoid a mass-tourism crush similar to places such as Bali.

She added that “it is best if we can offer combined deals so Western clients can come to South-east Asia as a whole package.”

Reporting by Dave Fox

VisitBritain wants to spread Indian footfall beyond London

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WITH London remaining a prime attraction for 65 per cent of visitors from India to the UK, VisitBritain is keen to change that by promoting travel to other destinations in the country.

“We are trying to educate Indian travellers that there is more for them than just visiting London and its surroundings,” said Shivali Suri, India country manager at VisitBritain. “We are trying to encourage them to go to places like Scotland, Wales and Northern Ireland. Indian travellers should explore the rest of the UK.”

To that end, VisitBritain is using digital media channels and trade engagements to spread the message. During Great Tourism Week, the British NTO’s ongoing roadshow that began last month and ending on September 18, it will be visiting nine Indian cities including Ahmedabad, Mumbai, Pune, Kolkata, Delhi, Lucknow, Chennai, Bengaluru and Hyderabad.

India is currently Britain’s largest source market among the BRIC countries, recording 390,000 visitor arrivals to the country in 2014, up four per cent from 2013. VisitBritain is aiming for 500,000 Indian arrivals by 2020.

Apart from the traditional visiting friends and relatives, leisure and business market segments generating Indian arrivals to the UK, Indian outbound players are seeing new segments.

“A lot of companies are offering incentive tours to the UK. In summers, we used to handle about three MICE groups, but this year we have already handled seven such groups,” said Hemal Majithia, marketing manager at Golden Tours.

Non-metro cities in India are also seeing more traffic to the UK. “The majority of our business is from metro cities and (nearby) cities because of air connectivity. However, demand has now picked up from the north-eastern region as well,” said Abhishek Singh, senior manager, sales and marketing, Lets Travel.

[Sponsored Post] Airbnb is new platinum sponsor at CTW Asia-Pacific

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CORPORATE Travel World (CTW) Asia-Pacific announced today Airbnb’s debut at the 2016 Corporate Travel World (CTW) Asia Pacific, held from 27-29 September 2016 in Bangkok, Thailand. The community-driven hospitality company will provide insights on the region’s corporate travel trends and Airbnb for Business, the company’s business-focused offering.

Airbnb for Business tripled its growth in 2016; to date, more than 50,000 companies use Airbnb for Business to make a booking. This momentum is fuelled by a new experience-led economy where there is heightened demand to customise travel opportunities on both the leisure and business travel front.

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“Business travel is becoming less about being a road warrior and more about mixing business with leisure. Asia-Pacific currently accounts for the largest spend in business travel, and a big driver of this growth is the shift in mindset towards the notion of ‘business trips’,” states Julian Persaud, Regional Director of Airbnb, Asia Pacific.

“Around 60% of business trips at Airbnb in the last year included a Saturday or Sunday night because business travellers are looking for opportunities to mix work travel with the chance want to explore a city and create unique experiences even while on the road for work.”

Airbnb’s participation at CTW Asia-Pacific comes amid an exciting time where accommodation developments are trending towards a better corporate travel experience. As a panellist on “Game Changing Accommodation Trends”, Airbnb will weigh in on the concept of the sharing economy in this corporate travel sphere and a product deep-dive on how a platform can meet the needs of corporate travellers. Airbnb will also address questions that participants may have.

As a Platinum Sponsor of the CTW Asia-Pacific 2016, Airbnb will also host a luncheon and present case studies of corporate clients to shed light on how companies can tailor their offerings to suit their business needs.

Airbnb is among the list of high profile brands staging a prominent presence at this year’s CTW Asia-Pacific. As the only corporate travel event of its kind within the region, CTW Asia-Pacific offers an unparalleled platform to grow networks and business prospects through a host of networking, education, and sourcing opportunities with like-minded industry professionals. The show’s curated panel of 30 international and regional speakers will lend their expertise, experience and voice to a plethora of hot topics that address current issues and create in-depth discussions among delegates.

In addition to attracting the largest congregation of Asia-Pacific corporate travel management buyers through a comprehensive hosted buyers programme and education offerings, CTW Asia-Pacific also features exclusive sponsorship platforms such as captive networking coffee breaks and hosted luncheons.

CTW Asia-Pacific’s high buyer-to-seller ratio coupled with its engagement solutions, go beyond a single facet to enable sponsors like Airbnb achieve its brand building and market activation goals. Interested sponsors can contact sales.ctwapac@ttgasia.com for more details on customised sponsorship packages.

Dual appointments for Ritz-Carlton Millennia Singapore

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THE Ritz-Carlton Millenia Singapore has appointed Andreas Kohn as director of sales & marketing and Fabien Gastinel as executive assistant manager of F&B.

Kohn was holding the same appointment from 2007 to 2012 before leaving to join the Viceroy Hotel Group in Abu Dhabi as regional director of sales & marketing.

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Andreas Kohn. Credit: Ritz-Carlton Millenia Singapore

He is now back to oversee the sales & marketing division at Ritz-Carlton Millenia Singapore, which encompasses corporate sales, wholesale, MICE, catering, conference services, marketing, public relations, revenue management and reservations.

Starting his career with Marriott International Group, Kohn has accumulated over 20 years of experience working for luxury hospitality brands across Central Europe, Asia and the Middle East.

As executive assistant manager for F&B, Gastinel is in charge of operations at the hotel’s restaurants, in-room dining services, banqueting and overseas F&B promotions as well as restaurant reservations.

Fabien Gastinel. Credit: Ritz-Carlton Millenia Singapore

The French national began his career with the Accor Group in 1999, subsequently moving on to the Shangri-La Group, taking on roles as restaurant & bar manager in Singapore and assistant F&B director in Shanghai. He then joined Kempinski Sanya as director of F&B in 2008 before heading to the Armani Hotel, Dubai in 2010 as part of the opening team to manage 13 outlets.

Prior to joining Ritz-Carlton Millenia Singapore, Gastinel was executive assistant manager, F&B at the Oberoi Hotel in Dubai.

Hilton beefs up Hainan portfolio with new opening in Wenchang

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Credit: Hilton Worldwide

HILTON Worldwide’s sixth property in Hainan and its first hotel in Wenchang, located on the east coast of the island, has opened its doors for business.

The Hilton Wenchang offers a total of 439 guest rooms, suites and villas, featuring a nautical theme which uses natural elements to highlight the scenic tropical surrounds.

Amenities include a spa, outdoor swimming pools, fitness centre, children’s playground and family entertainment rooms.

For F&B options, there is the Tonggu Lounge, which specialises in local teas from different parts of China and a menu featuring international and Hainanese dishes; Open, which features grilled delights as well as Chinese and South-east Asian cuisines; Sundae, which offers a wide selection of milkshakes, coffees, alcoholic beverages and snacks; Haitian, which serves local delicacies; and Bocca, an Italian restaurant that serves wood-fired pizzas.

The hotel also offers event facilities such as the 800m2 grand ballroom, a 440m2 multi-function hall, six meeting rooms and a business centre. Outdoor options are also available for weddings and parties.

The Hilton Wenchang is located 25km away from Wenchang high-speed railway station and 65km from Haikou Meilan International Airport. Notable attractions nearby include the Satellite Launch Centre, Dongjiao Coconut Theme Park, Barmen Bay and the hiking trails of Tonggu Mountain.

To celebrate the opening, Hilton HHonors members who stay at Hilton Wenchang will enjoy double Hilton HHonors Points for stays from now until February, 28 2016, also including digital check-in, best prices and booking fee waivers when they book directly through Hilton Worldwide.

Other Hilton Worldwide hotels currently in operation on Hainan Island are Hilton Sanya Yalong Bay, Hilton Haikou Meilan, Conrad Haitang Bay, Double Tree by Hilton Haitang Bay and DoubleTree by Hilton Qixianling.

UpsellGuru allows hotel guests to bid for room upgrades

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upsellguru-allows-hotel-guests-to-bid-for-room-upgradesCredit: 123rf

BIDDING for a room upgrade may soon become a service readily available as UpsellGuru, an online upgrade management company, begins offering hotels the technology to do so.

Its bidding system allows guests to submit an offer based on an amount, within a set maximum and minimum value, that they are willing to spend to upgrade their rooms. If successful, they will be notified prior to their arrival date; should they fail in their bid, the original reservation will be retained.

UpsellGuru aims to benefit hotels by eliminating the potential number of free upgrades and moving guests out of lower category rooms, thus making space for higher occupancy.

According to a statement by the company, early adopters of the system are seeing an increase in numbers in their upsell revenue, and their customers believe that more profit can be gained by using a bidding system as compared with the conventional way of simply offering upgrades for a fixed amount.