TTG Asia
Asia/Singapore Sunday, 26th April 2026
Page 1946

CWT enhances travel app

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CARLSON Wagonlit Travel (CWT) has upgraded its CWT To Go smartphone app with new functionality.

Additions to version 11.0 of the app include new systems to make it easier for planners to monitor trips, enhanced airport maps and a click-to-call service for travellers to quickly get in touch with a counselor.

The next version, already in the works, will add the ability for travel managers to book and handle profiles for their travelers.

David Moran, executive vice president at CWT, said: “As a leading travel management company, it’s up to us to help travelers be more productive by giving them great tools at their fingertips.

“That could mean helping them navigate an unfamiliar airport, or giving them easier access to our counselors when they need a helping hand.”

CWT To Go is free to download on the Apple App Store and Google Play.

Private sector scores top-level conference for the Philippines

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MANILA will host the 11th International CEO Forum for Development Banks next week, a global event lured into the country through private sector effort.

It will welcome 100 delegates from 22 countries and has the support of the Tourism Promotions Board, which is encouraging associations to bid for and invite international events into the Philippines.

The Association of Development Financing Institutions in Asia and Pacific (ADFIAP), helmed by secretary-general Octavio Peralta who is also president and CEO of the Philippine Council for the Advancement of Association Executives (PCAAE), invited the CEO Forum to be held in Manila.

Peralta said hosting the CEO Forum is “in a way voluntary on the part of our (ADFIAP) members…and since I am also involved in PCAAE, I help promote the country as a conference destination through its Tap In Ambassador programme”.

The annual CEO Forum rotates around Asia, and Manila last played host in 2009. The event serves as a platform for development banks to share experiences and ideas on operational practices, issues and challenges as well as to network and undertake cooperation initiatives.

It will be hosted jointly by the Development Bank of the Philippines and Land Bank of the Philippines with support from the Pag-Ibig Fund, Alalay sa Kaunlaran, Inc. and PhilExim, all ADFIAP members in the country.

IT&CM China 2016 sees stronger representation from repeat exhibitors

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QUALITY buyers and good access to the Chinese MICE markets have been cited as reasons for returning to IT&CM China next year, according to several exhibitors who have also committed to a bigger presence at the annual MICE tradeshow in Shanghai.

Melvyn Yap, regional director, Asia of Silversea Cruises, whose company has participated in IT&CM China since its inception in 2007, remarked: “We will continue to support this event as the quality of buyers has been improving over the years.”

Zulkefli Hj Sharif, CEO of Malaysia Convention & Exhibition Bureau (MyCEB), said the event “provides Malaysia with an opportunity to reach out to the Chinese buyers”.

He added: “Our participation in the 2016 show will enable us to tap into the China, Taiwan and Hong Kong markets. Through 2016’s participation, we are confident we will be able to showcase the best of Malaysia’s meetings and incentive capabilities.”

Ralf Ostendorf, director market management of Berlin Tourismus & Kongress, pointed out that “the Chinese outbound market is one of the fastest growing tourism and MICE markets in the world right now” and the tourism bureau intends to push ahead with its promotions of Berlin “as a leading worldwide MICE destination to the China market”.

“IT&CM China has proven to be a good platform in achieving these goals last year, so we are looking forward to be in Shanghai again in 2016,” shared Ostendorf.

Repeat exhibitors MEET Taiwan and Thailand Convention & Exhibition Bureau will boast a 30 per cent larger pavilion and 30 per cent more suppliers respectively next year at the event.

IT&CM China 2016 has also secured several new exhibitors, such as Taitung County Government and Indonesia Convention Exhibition.

According to a press statement issued by the event organisers, TTG Events, CITS International M.I.C.E and MP International, IT&CM China boasts a track record of fielding 80 per cent Chinese buyers to 20 per cent international ones and a strong network and resources to reach valuable segments that both international and domestic exhibitors desire.

JAL resumes Dallas service with Dreamliner

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JAPAN Airlines (JAL) has relaunched its Tokyo-Dallas route on Monday with four-weekly flights taking place on odd days of the week.

The airline is operating the route using a Boeing 787-8 Dreamliner with plans to increase the frequency to daily from March 20, 2016.

The now-revived service between Narita and Dallas Fort Worth was discontinued in 2001.

Hettigoda opens ayurvedic health resort in Colombo

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HETTIGODA Group will be opening its second ayurvedic health resort in Sri Lanka come October 2016. The 100-room health resort, which caters to medical tourists, is currently under construction in Colombo.

It will become a hub for patients in the nearby Siddhalepa Ayurveda Hospital, said Priyantha Ratnayake, resident manager of Hettigoda’s first resort, the Siddhalepa Ayurveda Health Resort in Wadduwa.

Authentic ayurvedic treatments include those for stress, arthritis, joint pain, obesity, and post-cancer treatment, as well as yoga and meditation for mental and spiritual healing.

Ratnayake said 99 per cent of their clients are from Europe, mainly Germany, Switzerland and Austria. Customers from Russia, Slovakia, Czech Republic, Japan, Singapore and the Middle East are also on the rise.

Hettigoda Group also has three ayurveda centres in Germany, manufactures around 400 herbal-based ayurveda products used in its centres in Sri Lanka and Germany, and grows its own herbs, medicinal trees and vegetables.

Swissôtel offers whale watching tour in Thailand

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SWISSÔTEL Le Concorde Bangkok is offering a Whale Watching Package for two in the months of December 2015 and January 2016, inclusive of two-nights stay in its New Premier room and a guided tour.

The tour takes place in the Gulf of Thailand aboard a cruise ship, where guests can learn more about the mammals from an English-speaking guide while watching Bryde’s whales in their natural habitat.

The hotel will also provide transportation to the pier for guests, which leaves at 06.00 and returns to the hotel between 20.00 and 21.00. Food and beverage are provided aboard the cruise.

Check-in dates for December will be on the 19, 25 and 26 while dates for January will be on the 8, 9 and 15. The tour takes place the day after the check-in date.

Two weeks advanced booking with full payment is required.

Agents welcome Busan airport expansion

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AGENCIES in Busan, South Korea’s second largest city, are elated at news that a second round of expansion is being planned for Gimhae International Airport.

Gimhae is currently undergoing improvement works to increase its capacity, set for an early-2017 completion, but Busan is experiencing such a surge in demand that operator Korea Airports Corporation has announced plans to further increase the size of the international passenger terminal.

“From our point of view, bigger has to be better,” said Lee Sang-ha, general manager of Busan-based Hannam Overseas Tour Corp.

“Before the current phase of development, we were not happy with the capacity of the airport. But I’m very pleased to hear that they are now considering expanding it even further.”

The Philippines, China and Vietnam are popular destinations for South Koreans departing from Gimhae, added Lee, and the possibility of additional flights will be a boon.

Park Jung-san, spokesperson at NTP Tours concurs. “The existing airport is not big enough for a city the size of Busan,” he said, adding that the enlarged airport needs “more seating areas, restaurants and duty free shops.”

Passenger traffic at Gimhae has risen by an average of more than 16 per cent every year since 2006, with the airport handling 4.86 million travellers in 2014. The figure for 2015 is expected to surpass 5.3 million.

After expansion, facilities are expected to handle 8 million passengers a year.

Dusit brings D2 residences to Cebu

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DUSIT International is bringing its D2 brand to Cebu in 2019 with the recent inking of a deal with developers Grand Land.

The 160-key dusitD2 Residence will be situated within the Grand Residences Cebu multi-tower condominium development, located close to the city’s business district, IT Park and the Cebu Golf and Country Club.

Facilities at dusitD2 includes an all-day dining restaurant, gym, pool, as well as meeting rooms.

FAA downgrades Thailand’s aviation safety rating

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THE US Federal Aviation Administration (FAA) has assigned Thailand a lower Category 2 rating based on the International Civil Aviation Organization (ICAO) safety standards, after a reassessment of the country’s civil aviation authority in July.

With the downgrade, Thailand’s carriers can continue existing flights to the US, but will not be allowed to establish new routes there.

According to a statement by FAA: “A Category 2 International Aviation Safety Assessment (IASA) rating means that the country either lacks laws or regulations necessary to oversee air carriers in accordance with minimum international standards, or its civil aviation authority is deficient in one or more areas, such as technical expertise, trained personnel, record-keeping, or inspection procedures.”

THAI, the country’s national airline, immediately issued its own statement declaring that they are unaffected by the news. “(There) is no commercial or customer impact as THAI had already ceased operations to its only US destination of Los Angeles as of October 25, 2015,” said Charamporn Jotikasthira, president at THAI.

Thailand had held a Category 1 rating, which means the country’s civil aviation authority complies with ICAO standards, since 1997.

When luxury comes knocking

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This image shows the buildings of Makati City, in Manila, Philippines.

Not willing to be hampered by poor infrastructure or a lack of promotion any longer, the Philippines wants to woo premium travellers with its new crop of luxury hotel openings and attractions

This image shows the buildings of Makati City, in Manila, Philippines.
Manila is now experiencing a boom in luxury hotel development

When a group of travel consultants took up the cudgels and organised the Asia Premium Travel Mart (APTM) – the first high-end B2B tourism event in the Philippines – in May, it exposed major hurdles in harnessing the destination’s immense potential as a luxury destination.

First and foremost was the lack of knowledge on the Philippines, which was what prompted Fe Abling-Yu, president of S8 Exhibition, to organise APTM.

“We have been attending luxury travel market shows abroad. The closest one in Shanghai is a huge show, but there are no Philippine sellers except (for) Eskaya, which is a member of Small Luxury Hotels of the World and the Manila Peninsula, part of the Peninsula Hotels group,” said Abling-Yu.

“We tell buyers to bring their clients to the Philippines and they ask, ‘Where’s the Philippines?’” she added.

However, owing to limited government funding, the private sector was forced to rely on themselves and pooled their own resources for APTM, according to the show organisers.

“We lack government support,” lamented Edwin Villanueva, director of S8 Exhibition, who added that despite being a johnny-come-lately in the luxury market, the Philippines has huge potential to tap the luxury leisure, MICE and wellness segments.

On his part, Philippine Tourism Promotion Board (TPB), COO, Domingo Ramon Enerio III explained to TTG Asia that they had supported APTM financially.

In agreement with private sector sentiments that more marketing is needed, the NTO chief said: “We have to be more aggressive with our combined efforts (on) the premium markets.”

On a more positive note, travel consultants observed that the country is fast catching up in its cache of luxury developments, despite ongoing challenges such as the need for more infrastructure and upmarket properties outside of popular destinations like Manila, Boracay, Cebu and Palawan.

International luxury hotel brands like City of Dreams, Conrad, Shangri-La, AccorHotels are coming into the country. “(These companies) won’t be investing here if they didn’t think that the country is ripe for premium travel,” Abling-Yu pointed out.

Wilson Techico, vice president – business and product development of Uni-Orient Travel, which has been offering customised services for high-end travellers, is confident that given time, the Philippines will develop as a premium destination. “We now have luxury hotels, resorts and facilities that were absent five or 10 years ago,” he said.

A growing number of destinations within the country are now becoming accessible, thanks to helicopter services and airlines like Skyjet and Air Juan which are targeted at high-end travellers.

Targeting premium travellers, who spend more and stay longer than average visitors, also reap higher dividends for tour operators, noted Shan David, president, Corporate International Travel.

Current luxury trends now include beach, culture and shopping sprees. Also becoming popular are men’s leisure golf and gaming, especially with the opening of the two integrated resorts, Solaire Resort & Casino and City of Dreams Manila, observed trade players.

This article was first published in TTG Asia, November 13, 2015 issue, on page 26. To read more, please view our digital edition or click here to subscribe.