TTG Asia
Asia/Singapore Sunday, 8th February 2026
Page 1873

Ascott fast-tracks China expansion

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IN a bid to accelerate its expansion in mainland China, Ascott has partnered with Dongfu Investment Development – a real estate subsidiary of China’s largest state-owned construction and infrastructure builder, China State Construction Engineering Company.

Kevin Goh, Ascott’s managing director for North Asia, said: “Mainland China is Ascott’s largest market. We have recorded three consecutive years of expansive growth in the country with more than 2,000 units added year-on-year.”

He added that demand for quality serviced residences in mainland China is likely to grow, riding on the growing popularity of domestic travel especially to first and second tier cities.

Kicking off the Ascott-Dongfu Investment partnership is a management contract for the 148-unit Citadines Guoxitai Xi’an, slated to open in 2018.

This adds to Ascott’s portfolio of more than 14,000 units in 24 cities owned and operated by them in mainland China.

Ascott has further plans to leverage the partnership and expand in cities such as Shanghai and Jinan as it advances towards its target of 20,000 units in the country by 2020, Goh added.

MCB faces anxious wait on new operating model

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THE Melbourne Convention Bureau (MCB) will join forces with the state’s tourism body Visit Victoria later this year, but just what that new business model looks like remains a mystery.

Speaking at AIME 2016 in Melbourne on Monday, MCB’s CEO Karen Bolinger said they were “well down the track in negotiations as to what stays and what goes”.

Last August, the Victorian Minister for Tourism and Major Events John Eren announced a “once-in-a-generation shake-up” of the tourism and major events sector, creating a new entity, Visit Victoria, to bring Tourism Victoria, the Victorian Major Events Company and “a new conventions division” under the one umbrella. The announcement stated: “Bringing the key entities together will end inefficiencies and duplication”.

“We’re in discussions with Visit Victoria as to how MCB will sit within that portfolio,” said Bolinger. “It’s certainly recognised that we are a key component.”

“They see us as an incredibly strong operating model. They’d like to mirror Visit Victoria on our model because we do so well and we have that commercial approach to doing business.”

But the merger isn’t so simple, explained Bolinger: “We are a membership-based organisation so anything we do needs to go to members for a vote. They will be voting on whether that is the right offer for them and whether they would like to take that forward,” adding that voting was likely to take place by the beginning of April and the current sentiment amongst members was “neutral”.

“We’ll hopefully have a good case, but if it isn’t strong enough there is a risk it may not get voted through,” she said.

Asian travel employment to remain strong

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EMPLOYMENT in Asia-Pacific’s travel and hospitality industry is expected to remain healthy this year, bucking the trend forecasted in most other sectors, according to a study conducted by ACI HR Solutions.

The ACI HR Solutions 2016 Travel and Hospitality Industry Salary and Employment Trends Report indicates that 44 per cent of hiring managers surveyed expected new headcounts in 2016, albeit with more modest volumes compared to previous years.

Andrew Chan, founder and CEO, ACI HR Solutions, said: “As in the previous surveys we have conducted since 2012, salary continues to be an important factor for candidates. A total of 41 per cent indicated they would need to see 11 to 22 per cent salary increase when considering a new job.”

He added: “Notwithstanding, the importance of career development was also similar to recent results with a total of 69 per cent of all respondents indicating that career progression was either ‘extremely important’ or ‘very important’ and only five per cent saying career progression was unimportant.”

In a worrying trend, 30 per cent of respondents felt career prospects with their present employer were ‘poor’ or ‘zero’, compared to 26 per cent from last year’s survey. This percentage has been increasing for the third year running.

Compounding on this is 47 per cent of employed respondents indicating that they would change employers in 2016, with a further 12 per cent contemplating leaving the industry altogether.

And while 77 per cent of respondents indicated that they have received a pay increase in the past 12 months, it appears that salary gains in some countries are slowing, with Singaporean and Indonesian respondents experiencing a 15 per cent and 30 per cent decline in pay raise respectively.

Modest increments were seen in Thailand (12 per cent), Malaysia (8 per cent) and Hong Kong (4 per cent) in this year’s report, with the highest average annual salaries once again belonging to Macau (US$109,621) and Hong Kong (US$85,596). Indonesia posted the survey’s lowest average salary at US$44,492.

Australia lures MICE with global campaign

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TOURISM Australia is encouraging MICE players to take advantage of the NTO’s A$40 million (US$28.8 million) multi-platform aquatic and coastal global marketing campaign to drive business events to the country.

Speaking at the official AIME media conference and Tourism Australia Hosted Buyer and Media lunch in Melbourne on Monday, Tourism Australia’s managing director John O’Sullivan emphasised the campaign wasn’t just targeted at the leisure market.

He stated that 60 per cent of business events providers choose Australia for its aquatic and coastal assets, food and wine, cosmopolitan cities and its safety and friendliness.

O’Sullivan added that the campaign was being brought to life through traditional media as well as virtual reality video technology showcasing 17 aquatic experiences currently available on Australia.com.

The technology would be made available to travel agents and the business events teams in key markets including America, Mainland China, New Zealand and London in the coming weeks.

Philippines lays out cruising ambitions

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DETERMINED to strengthen its position as a cruising destination, the Philippines will implement this year a development strategy put together by Sydney-based Chart Management Consultants and funded by the United States Agency for International Development.

It includes plans to upgrade Philippine’s ports, of which four were identified as priorities: Manila, Boracay, Subic and Puerto Princesa in Palawan, said undersecretary of the Philippine Department of Tourism, Benito Bengzon Jr.

Shore excursions in all destinations will have to be improved and marketing stepped up, Bengzon said during the sidelines of the PATA Philippine Chapter’s first general assembly last Thursday.

He added that promotional efforts are already in motion with the country’s participation in major cruise events in Miami and the Asia-Pacific, and with the publication of the first ever Philippine Cruise Guide in 2014.

Cruise passengers have been growing at an average rate of 50 per cent over the past three years, from 19,313 in 2013 to 32,382 in 2014 and to 35,236 in 2015. The target this year is 65,000.

As of press time, 21 cruise ships are expected to make 59 ports of call in the Philippines this year, with more to be expected. In 2015, 22 cruise ships made 70 ports of call in the country.

Gallery: Aerotel Singapore’s grand opening

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Song Hoi-see (fifth from right), founder and CEO of Plaza Premium Group and Teo Chew Hoon (fourth from right), senior vice president, airside concessions division of Changi Airport Group, jointly officiated the grand opening of Aerotel Singapore last week alongside other VIP guests

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The ‘M’ sized room at Aerotel Singapore

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The world’s first swimming pool located within an airport

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The Aerotel Library Lounge

Read more about Aerotel Singapore in our preview article here.

Green light for more US-Haneda flights

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AN agreement to increase flights between the US and Haneda International Airport in Tokyo was reached between the US and Japan last week.

“(US representatives) have worked diligently with their counterparts in Japan to find a way to provide business and leisure travellers more options to conveniently fly between Tokyo and the US,” said Brian Schatz, the US Senator for Hawaii.

“Adding more options into Haneda complements Japan’s desire to expand international flights, supports consumers, and aligns with tourism goals of the US.”

According to a statement from Schatz’s office, the agreement results in two new flight slots between the US and Haneda while also converting the four existing nighttime flights into daytime flights.

Air carriers will be able to bid for the new flight slots in the coming months.

Open Destinations offers software solution for tour operators

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TRAVEL technology provider Open Destinations has launched Travel Builder, a configurable cloud-hosted software package for tour operators.

The software offers inbound tour operators the option to integrate supplier relationships by using the Travel Builder Supplier Extranet while outbound operators can utilise a wide range of third-party product interfaces, including GDS providers, LCCs, hotels and wholesalers, such as GTA, Miki, Hotelbeds and Expedia.

It also comes ready with B2B and B2C website options, multi-lingual functionality and customisation for individual agents and wholesalers.

“We have been implementing tour operator systems for over 15 years and we continue to see a gap in the market for small and specialist operators. There are many amazing companies out there with fantastic product to sell yet they do not have access to the cutting-edge technology that they need to compete in the international marketplace,” said Kevin O’Sullivan, CEO, Open Destinations.

Mario Hardy, CEO of PATA, added: “This type of technology opens up possibilities for small tour operators, particularly those DMC-style operators that need to build up their network of agents and suppliers.”

Non-air revenue leads Travelport growth

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TRAVELPORT reported over US$2.2 billion in net revenue in 2015, up 3 per cent from approximately US$2.1 billion in 2014.

The growth was driven primarily by non-air revenue, which surged 16 per cent from US$424 million in 2014 to US$492 million in 2015. According to Travelport, non-air revenue expansion resulted from the continued growth in payment solutions such as eNett, as well as expansion in mobile commerce.

On the other hand, air revenue dipped US$4 million to approximately US$1.6 billion in 2015. Travelport said this decrease can be attributed to lower volumes from the US – due to the renegotiation of the Orbitz Worldwide contract – and Europe, coupled with “improved rate due to favourable mix and merchandising”.

Meanwhile, travelport reported strong performance in online merchandising solutions, which saw additions of over 100 airlines, including Etihad Airways, Cathay Pacific and Virgin Australia, to its distribution channel.

SriLankan Airlines scraps plans to cut Europe flights

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INDUSTRY players in Sri Lanka are elated that SriLankan Airlines will not be scrapping all flights to Europe, a move earlier considered due to losses made from the routes.

The national carrier had considered pulling out of Europe, with the exception of London, to cut losses while consolidating on profitable routes like India and the Middle East.

“We are delighted. This is a very positive move and shows the government is listening to the industry,” said Hiran Cooray, president of the Tourist Hotels Association of Sri Lanka (THASL).

SriLankan Airlines last week announced that it will still discontinue flights to Rome but continue flying to London, Paris and Frankfurt, adding that flight capacity to the Middle East will be increased.

Ajit Dias, chairman, SriLankan Airlines said these frequencies will continue for awhile and there are no more plans to reduce frequencies. “We are also talking to several other airlines on code sharing arrangements (to cover sectors that the airline doesn’t fly to),” he said.

S. Paramanathan, managing director of Atlas Lanka Travels, said arrivals are rising even though it’s the shoulder season and hence not the time to reduce flights to European destinations.