TTG Asia
Asia/Singapore Wednesday, 4th February 2026
Page 1814

Northern Territory’s MICE hopes soar on wings of upgraded SilkAir flights

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Daryl Hudson, director of business events with the NTCB

THE Northern Territory Convention Bureau (NTCB) has lost no time in spreading the word that its destinations are now more accessible than ever for Asian MICE buyers, as SilkAir readies for improved air services between Singapore and Darwin come May 30.

From next Monday, SilkAir will fly five times a week on that route, while services out of Darwin will no longer require a stopover in Cairns, enabling passengers to touch down in Singapore in just 4.5 hours.

Describing Darwin as “Australia’s closest gateway city to Asia”, Daryl Hudson, director of business events with the NTCB, told TTGmice that the improved air service will appeal to “MICE programmes, especially those of shorter duration”.

Hudson added: “The new timings are also designed to better complement other longhaul services operated by Singapore Airlines, with the scheduling enabling more efficient transfers via the Singapore hub for event participants from farther afield, especially China.”

Seeking to correct a common misperception that the NT is inaccessible, Hudson pointed out that the Darwin International Airport has a primarily Asia-focused international network, serviced by Malaysia Airlines which flies five-times weekly from Kuala Lumpur, Jetstar and Indonesia AirAsia from Bali, Jetstar Asia from Singapore, and Philippine Airlines from Manila.

To raise awareness of the new SilkAir services, the NTCB partnered the airline to host a fam trip for some Singapore TMC representatives in mid-May. The programme showcased various hotels, venues and activities in Darwin, and included a short trip to the Adelaide River region.

Aerial, Darwin City
Aerial view of Darwin

Hudson said post-event feedback had been “very positive”, with one of the attendees already seeking specific quotes and detailed information from operators presented in the programme.

“There are plans for greater collaboration with SilkAir and Singapore Airlines to attract Asia and Greater China MICE events to the NT,” said Hudson, adding that a fam trip for Chinese MICE buyers is being deliberated.

The Greater China market is a focus for the NTCB in 2015-2016. The bureau aims to improve the marketplace’s limited awareness of the NT and correct “misplaced perception of constrained supply and accessibility issues”. Other efforts include showcasing the destination at trade shows in Chinese cities.

These trade engagement and destination marketing programmes sit within the NTCB’s broader efforts in courting business events through partnerships with Business Events Australia and other government departments and agencies dealing in international trade, specialist inbound tour operators, venues and hotel groups.

“We will also be working collaboratively with TMCs such as FCm Travel Solutions and Hogg Robinson Group in Asia to organise NT fam trips for their qualified clients,” he shared.

Refreshed Laguna Golf Bintan offers Stay and Play packages

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Laguna Golf Bintan

LAGUNA Golf Bintan will reopen in July after a complete redesign and extensive renovation. The 18-hole, par-72 golf course now covers 60 hectares and affords sweeping views of the South China Sea. As such, both Banyan Tree Bintan and Angsana Bintan are offering travellers a Stay and Play Package.

Laguna Golf Bintan

Guests who book the package will enjoy express immigration, daily breakfast, and return land transfers between Bintan ferry terminal and the resort.

While on the greens, guests will be able to enjoy unlimited golf perks such as transportation between the hotel and Laguna Golf Bintan, use of the driving range before the game, and insurance.

Packages for Banyan Tree and Angsana are priced from S$450 (US$326) and S$180 respectively.

The offer is valid for bookings between July 1 and September 30, 2016. Travel must be completed by September 30, 2016. Blackout dates apply.

For more details, contact: reservations-bintan@banyantree.com or call +62 770 693 100.

Tokyo Disneyland clears the air on new development plan

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Tokyo DisneySea (pictured) is to receive a Frozen-themed port scheduled for after 2021

OPERATOR of Tokyo Disneyland and DisneySea, Oriental Land, is qualifying its revised development plan in response to comments made in a recently published news report in Japanese business newspaper Nikkei.

Oriental had in April released a development plan that involved revisions to a prior one announced in 2014, which the report saw as being representative of “a shift from an emphasis on hardware to software”.

In response, Umi Sugawara, a spokeswoman for Oriental Land, explained that the operator is focused on “visitors’ satisfaction (and are) investing in both hardware and services to achieve that”.

Commenting on undertakings in the new plan that would go towards easing congestion, she said: “Compared to the past, there are days when there is a sense of congestion… We understand that is a problem that should be improved immediately.”

Sugawara also addressed suggestions that the construction of one of its attractions will be delayed. “We had (previously) only stated that the Frozen attraction would be introduced some time after 2017 and this schedule has not changed. Because the development will be very large, we expect it to be some time after 2021,” she said.

Business travel segment upbeat despite sagging economy

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Singapore ranks among the cities with the highest average room rates

HOTEL room rates for corporate bookings continue to rise significantly even as economic sentiment remains gloomy in the Asia-Pacific region, according to a study by HRS.

The HRS Hotel Price Radar Q1 2016 report showed that the cities of Tokyo, Sydney and Singapore have the highest average room rates, costing S$287 (US$207), S$264 and S$271 on average per night respectively.

Of the three cities, Tokyo sees the highest growth with rates raised by 19 per cent compared to last year, and Singapore by 6.9 per cent. Sydney, meanwhile, maintained its rates.

Throughout Asia-Pacific, Bengaluru experienced the greatest surge in room rates with costs going up by 32.6 per cent on average this first quarter compared to 1Q2015.

Not all results were positive however, with Beijing and Kuala Lumpur seeing declines of 1.2 per cent and 9.8 per cent in average room rates respectively. HRS expects corporate booking rates in Beijing to rise in the following quarters as government infrastructure spend comes into play.

Todd Arthur, managing director for HRS in Asia-Pacific, attributed the overall positive changes to developments in the MICE segment.

“Insights indicate that business travel in the region has stayed resilient, even though the year has so far been characterised by uncertainty for most economies, and this could be largely attributed to positive movements in the MICE industry,” he said.

“We are observing an increasing take-up of MICE opportunities, especially, with countries channelling investments towards developing (them) in the form of new tourism policies, increased business events, high-level dialogue sessions and overall travel infrastructure. We anticipate stronger business tourism in the upcoming quarter.”

Fiji Airways and Jetstar reveal new interline collaboration

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FIJI Airways and Jetstar have announced the launch of an interline partnership to provide a seamless, single ticket journey from 21 destinations in Asia to Fiji and onwards in the South Pacific, via Singapore.

Customers of both airlines will be able to book flights and check-through baggage when purchasing tickets from Fiji Airways’ sales channels such as its website, online travel sites, sales offices and reservation centres.

This new agreement between the Fijian flag carrier and Jetstar will connect Fiji Airway’s recently-launched Singapore-Nadi route, to Jetstar’s network from Singapore. On April 5, Fiji Airways commenced twice-weekly direct flights to Singapore.

While this agreement covers all 73 destinations served by the Jetstar Group, the immediate take-up will be for Jetstar destinations from Singapore.

Andre Viljoen, Fiji Airways managing director and CEO, said: “This interline agreement opens new travel possibilities for the growing number of South Pacific travellers looking to explore Asia.”

The Jetstar-Fiji Airways interline agreement builds on Jetstar’s growing base of 46 established interline partners that include Qantas, Air France-KLM, British Airways, United and China Eastern, just to name a few.

Jetstar currently also has existing codeshare agreements with Qantas, Japan Airlines, American Airlines, Sri Lankan Airlines, Vietnam Airlines, Finnair, LATAM and Emirates.

SE Asia sees explosion of Beijing visitors in Q1

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SOME destinations in South-east Asia saw arrivals from Beijing shoot through the roof in 1Q2016 amid heightened efforts to tap the Chinese market.

In 1Q2016, outbound traffic from Beijing to Vietnam, for example, was up 208.3 per cent to 22,531 while the Philippines received 12,624 visitors from the Chinese capital, a staggering 366.2 percent increase.

Malaysia also saw an improving trend, having rebounded from negative growth and welcoming a sustained level of Beijing visitors at 32,216 .

In line with plans to grow the educational product segment, the Philippine Department of Tourism is selling English as a Second Language (ESL) programmes to the Chinese market, said Genesis Raenani G Renos, administration officer with the Philippine Department of Tourism at the Beijing International Travel Expo last week.

She added: “(The Xiamen-Cebu route) which started in March 2016, regular charters in the summer for the Beijing-Cebu route, as well as the year-round Beijing-Borocay service are (also) set to spur demand.”

Similarly, in Malaysia, Air Asia is increasing its Beijing-Kuala Lumpur service from seven to 11 flights per week starting this summer. In July, Malaysia Airlines will roll out over 40 charter flights between Tianjin and Kota Kinabalu, said Tourism Malaysia’s tourism attache, Nor Aida Ismail.

Nor Aida added that the tourism board is looking to accelerate the pace of promotion by partnering with eight key local agencies and is working tactically with Air China after it resumed the Beijing-Kuala Lumpur service in late 2015 after many years.

Also with a view to tap the Chinese market, Hanoi Department of Tourism, deputy head of travel management division, Nguyen Huu Viet, said: “Apart from traffic via Chinese border crossings, we’d like to attract more air travel.”

Focus on eco-tourism as Cardamom Mountains gain national park status

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Photo credit: Wildlife Alliance, a non-profit that runs eco-tourism activities in the area

CAMBODIA’s eco-tourism industry looks set to receive a boost after the Cardamom Mountains were granted National Park status.

The move will see the 1.1 million-acre mountain range – traditionally rife with illegal logging and poaching activity – receive special legal protection, such as having more park rangers in place and the power to prevent private companies from land-grabbing and setting slash-and-burn forest fires.

“The Cardamoms has become a popular, off-the-beaten track destination for eco-tourism in Cambodia, and this status will help to preserve the area,” said Socheat Sen, spokesperson of tour operator Discover the Mekong Travel.

With this also comes the hope that the eco-tourism industry in the Cardamoms, which serve as one of Asia’s remaining elephant corridors and South-east Asia’s largest continuous rainforests, will flourish.

Yulia Khouri, ambassador for NGO Wildlife Alliance, said: “Eco-tourism is the only way to ensure people visit the protected forest, witness its beauty and not leave the damaging human print on the environment. National park status will help to protect this.”

Brahm Dhammajat, spokesperson of Metta Nature, which operates treks through the Aral mountain area of the Cardamoms, added: “The status will help create more eco-tours and eco-treks, which will provide more sustainable income for communities. It also makes the world realise the importance of this beautiful place.”

STB to court Korean travellers with new mobile platform

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(From left) Quek Choon Yang, chief technology officer Singapore Tourism Board; Shin Jeong Hwan, chief technology officer Kakao

THE Singapore Tourism Board (STB) and South-Korean Internet company Kakao will be collaborating on a dedicated mobile platform, Traveline Singapore, to bring customised Singapore destination content to Koreans.

Launching in 4Q2016, Traveline Singapore is the first step in the partnership which was announced at the inking of a MoU for digital partnerships.

“As travellers become more discerning and digitally-savvy, it is important that we work with partners globally to tap into the opportunities that technology provides to create a seamless and personal visitor experience,” said Quek Choon Yang, chief technology officer, STB.

Traveline Singapore will rely on user-generated content to enable Koreans to discover more about Singapore. Korean travellers can also engage in real-time conversations with a community to exchange ideas and tips. When in Singapore, Koreans accessing the platform will receive location-based deals such as shopping and dining promotions.

“Through this MOU with the Singapore Tourism Board, we are looking forward to equipping Koreans with a mobile tool that can help them seek out hidden and attractive places in Singapore,” added Shin Jeong Hwan, chief technology officer, Kakao.

South Korea ranks nine out of 15 top visitor source markets in 2015 for Singapore. The country received about 580,000 South Koreans last year, a 7.5 per cent increase over 2014.

Trade throws support behind IATA’s NDC

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Clifford: Implementation must begin from carriers

TRAVEL industry players are backing the implementation of IATA’s New Distribution Capability (NDC), with technology providers, agents and airlines alike saying that the standard protocol will be a boon for all parties in the distribution chain.

When IATA first announced NDC at the IATA Passenger Services Conference in Abu Dhabi in 2012, it drew strong reactions from the trade, with Mobile Travel Agents Australia’s managing director Roy Merricks, for instance, calling it “the biggest threat to travel consultants since commission cuts”.

But this is merely because NDC has been misunderstood, said Conrad Clifford, IATA regional vice president Asia-Pacific. “We ran into some communication issues when we first launched but we like to think we have since moved past it,” he said.

Agreeing, Jay Westbury, chairman, World Travel Agents Association Alliance (WTAAA), said NDC is not about cutting out the agent and the GDS. “Nothing can be farther from the truth,” he stated.

Commenting on the situation, Damian Hickey, Travelport’s vice president Asia-Pacific, air commerce, said: “In the first year of coming out with NDC, the communication was terrible because it was vague. People didn’t know if it was a technology standard or a business model. Was it the death of the GDS or the travel agent? Was it the airlines trying to drive cost out of the industry? They didn’t know what it was.”

“So it is really just a technology standard to make it richer and easier for airlines to distribute products in the indirect channels. It doesn’t mean they are trying to get rid of the travel agent, it does quite the opposite because they are investing into the standard to make it better for the travel agent,” Hickey explained.

Still, the drive for NDC implementation has to begin from the carriers, admitted Clifford. “The impetus has to come from the airlines and the good thing is that that is happening. More than 50 per cent of IATA member airlines will implement NDC within the next four years,” he said.

As well, Jacob Jiang, assistant president of HK Express, thinks the new distribution standard is also a force for interline cooperation between budget carriers and full-service ones.

However, Hickey said that Travelport can’t afford to wait idly for NDC to be ready as they have to serve their agency customers at the present. “But we will tell our customers that we’ll be able to connect via NDC when we get there,” he added.

Suntec Singapore offers after-hours meeting rates

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MEETING room packages at Suntec Singapore are now available at a promotional rate of S$7++ (US$5.10++) per pax for corporate gatherings held after 19.00.

The offer runs until August 31 and applies to groups of 10 to 200 pax using the function rooms on the third floor before December 31.

Included in the package are high-speed Wi-Fi; use of projector and screen; an “experience manager”; and access to an in-room water dispenser.

Call (65) 6337-2888 or email sales@suntecsingapore.com to book.