TTG Asia
Asia/Singapore Monday, 29th December 2025
Page 1660

BHMAsia opening eight new hotels in Thailand, Vietnam this year

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X2 Vibe Pattaya Seaphere

Having signed 15 deals across Thailand, Vietnam and Indonesia in 2016 that added around 1,200 new keys and doubled its inventory, Bespoke Hospitality Management Asia (BHMA) will be opening eight new properties this year in the region.

Debuting in March is the 266-room X2 Vibe Bangkok Sukhumvit Hotel, marking the company’s first foray into the Thai capital. In June, the X2 Chiang Mai Riverside Resort will open while two X2 Vibe Hotels are scheduled to launch in 3Q2017 in Pattaya and Hoi An. The last quarter will see the opening of four properties in Hua Hin, Koh Samui, Chiang Mai and Phuket’s Bangtao Beach.

Besides closing deals encompassing the X2, X2 Vibe and Away brands in for Hoi An, Viet Tri and Danang, BHMA will also set up a new representative office in Vietnam this month.

In Indonesia, terms were agreed for a 150-room X2 property in Lombok’s Mandalika development, set to open in 2018.

And in Thailand, X2 Bangkok Silom is slated to open in 2018.

South Korea agencies turn to SE Asia amid Chinese booking slump

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Gyeongbokgung Palace in spring

South Korea’s missile-shield spat with China is casting a pall over inbound tourism, causing a sharp plunge in Chinese group tour arrivals and prompting travel firms to seek out alternative inbound markets like South-east Asia.

South Korea welcomed 17.2 million foreign tourists in 2016, of which nearly 8.1 million were from China. According to a Korean Tourism Organization spokeperson, an increase in FIT and business travellers propped up Chinese arrivals to South Korea in 2H2016 but group and package tours had fallen through. Further statistics were not available at press time.

The Chinese government had refused to permit South Korean airlines to operate charter flights during the Lunar New Year, and the Chinese Embassy had also earlier notified South Korean travel agencies of new rules imposed on Chinese travellers to make the visa application process more laborious.

The Yonhap News agency quoted travel agencies as saying that Chinese visitors have also declined by as much as 50 per cent during the Lunar New Year (January 27 to February 2) period.

“The Chinese government is pushing their agents not to sell packages to (South) Korea, and many other travel companies have seen lots of groups cancelling trips,” said Daniel Kim of Seoul-based HaB Korea Tour.

“We have to develop new markets and find clients from other countries,” he lamented.

David Won, manager of One Day Korea Tourist and Travel, estimates that Chinese bookings are down as much as 30 per cent in recent months.

“We have to change our strategies and are increasingly looking at travellers from Singapore, Malaysia, Indonesia and Japan for our tours,” he told TTG Asia.

Sofitel Singapore City Centre appoints DOSM

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Freddy See has been appointed director of sales and marketing at Sofitel Singapore City Centre, which is expected to open in 2Q2017.

He will be responsible for all matters pertaining to sales, including marketing, catering and conference services, as well as corporate, group and leisure rooms.

Freddy_See

See was most recently sales and marketing director at Grand Copthorne Waterfront, where he was instrumental in the hotel lobby’s S$17 million (US$12 million) refurbishment and relaunch campaign. He also spearheaded sales campaigns while working for the Fairmont Raffles Hotels International chain and the InterContinental Hotels Group.

The 22-year hospitality veteran began his career in the early 1990s as part of Carlton Hotel’s front office team after completing his studies at Singapore Hotel Association Training and Education Centre.

Russian comeback props up Phuket’s arrival growth in 2016

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Demand indicators continue to be strong in Phuket with Russian arrivals rebounding and curbing a growth decline in Chinese arrivals, according to key findings in C9 Hotelworks’ Phuket Hotel Market Update for February 2017.

With total airport arrivals surpassing 7.5 million passengers, Phuket experienced a sharp year-on-year rise of 18 per cent compared with 13 per cent the previous year.

russia china phuket

This is largely attributed to the 51 per cent increase from the Russian source market, which C9 said was prompted by the strengthening of the rouble against the Thai baht and political volatility in the Middle East that shifted Russian tourists to the island during high season.

For mainland China, Phuket’s top source market, growth rate for 2016 plunged from 35 to 11 per cent after a national-wide government crackdown on zero-baht tourism in September of last year. This impact is expected to soften in early 2017 with more Chinese travellers arriving this Chinese New Year.

The balance between two major source markets – with China declining two per cent in market share while Russia grew to 13 per cent – saw Phuket ending 2016 on a positive note as hotel RevPAR rose by four per cent.

RevPAR was propelled by a 6.3 per cent uptick in market-wide occupancy, according to data from STR. Overall, Phuket hotels achieved slightly more than 75 per cent annualised occupancy for the year and 3,804 baht (US$108.60) in ADR.

The Phuket market continues to attract new developments, with a total of 5,584 keys across 32 new hotels expected to come online by 2020.

Meanwhile, the Department of Tourism and Sports has revised hotel supply data collection to include both registered and unregistered tourist accommodation in late 2016, and Phuket now shows a total 81,727 keys in 1,744 establishments.

This shift, according to C9’s managing director Bill Barnett, demonstrates the Thai government’s focus on addressing the widespread proliferation of unlicensed accommodation, and the provincial administration has also issued an ultimatum for illegal hotels to either register or face legal action.

The Travel Corporation launches e-learning platform for agents

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The Travel Corporation (TTC) has launched the TTC Agent Academy, a new training initiative for travel consultants.

The e-learning platform showcases the four core brands – Trafalgar, Contiki, Insight Vacations and Uniworld – via a series of interactive, user-friendly modules and is complemented with a 90-second video animation highlighting the key benefits of the scheme.

Accessible online 24/7, the TTC Agent Academy is designed to instil in agents a greater understanding and confidence in selling, from comprehending the depth of TTC’s global network to the scope of travel solutions available for their customers.

Currently comprising four introductory courses of immersive information, the programme will be updated at frequent intervals across each of the four brands.

Upon successful completion of each module, agents can access downloadable certificates of accreditation.

Commenting on the launch, Brett Tollman, TTC’s chief executive said: “At TTC, we believe that travel consultants have the best job in the world and we have worked hard to create an inspirational programme to make selling more fun and easier for them. It is our hope that enrolment into the TTC Academy will reward travel agents with happy customers, generate repeat business and increased earnings.”

TTC Asia president, Robin Yap added: “This initiative is in line with Singapore Tourism Board’s call to embrace technology to facilitate learning and skills upgrading. We look forward to welcoming participants from tour consultants in the coming months.”

For further information please visit www.ttc.com/agentacademy or travel consultants should contact their local Trafalgar, Contiki, Insight Vacations or Uniworld sales manager.

Pay any price you want at Carousel’s 10th anniversary lunch

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To celebrate its 10th anniversary, Royal Plaza on Scotts’ Carousel is hosting a Pay-As-You-Wish buffet lunch on on February 18 from 12.00 to 13.30.

Two hundred seats are available for the Pay-As-You-Wish buffet lunch, worth S$76 (US$54) per person. Reservations are not required and guests are invited to join in for lunch on a first-come, first-served basis. Table sharing will take place during the event as diners come together to celebrate the occasion.

Guests are encouraged to donate any amount they wish for their meal and all profits will go to The Straits Times School Pocket Money Fund, which supports more than 13,000 children and youths a year in providing them with monthly school pocket money.

This is the first time an international buffet restaurant in Singapore is giving guests the opportunity to pay any amount they deem fit for their meal, said the hotel in a press statement. The celebration will be topped off with a 10kg cake specially designed and crafted by the chefs of Carousel.

Chief experience officer and general manager of Royal Plaza on Scotts, Patrick Fiat, commented: “This is a significant achievement for Carousel as we enter our tenth year. We hope that our guests will come with an empty stomach and leave with a full heart by giving back to the less privileged in the community.”

Soaring air travel demand in 2016, says IATA

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In another strong annual showing, the world’s airlines saw demand in terms of revenue passenger kilometres (RPK) rise 6.3 per cent in 2016 compared to the previous year – and ahead of the ten-year average of 5.5 per cent – while average load factor reached a record high of 80.5 per cent, according to IATA.

International passenger traffic rose 6.7 per cent in 2016 from 2015. Capacity rose 6.9 per cent and load factor fell 0.2 percentage points to 79.6 per cent. All regions recorded year-over-year increases in demand.

The Middle East tops again the regional list with an 11.6 percent increase in RPKs, while Asia-Pacific comes in second with a demand increase of 8.3 per cent, ahead of Europe in third place with 10.7 per cent increase.

Meanwhile, domestic air travel rose 5.7 per cent globally led by India and China among the major markets, which saw RPK expand 23.3 per cent and 11.7 per cent respectively.

According to an IATA statement, these markets have been underpinned by additional routes and increasing flight frequencies, with the latter looking set to continue in 2017.

“Air travel was a good news story in 2016. Connectivity increased with the establishment of more than 700 new routes. And a US$44 fall in average return fares helped to make air travel even more accessible. As a result, a record 3.7 billion passengers flew safely to their destination. Demand for air travel is still expanding,” commented Alexandre de Juniac, IATA’s director general and CEO.

Amid expanding air travel demand, the IATA chief also called on governments to “to meet that demand with infrastructure that can accommodate the growth, regulation that facilitates growth and taxes that don’t choke growth” for the aviation industry to create more jobs and prosperity.

At the same time, he also warns governments to balance freedom to travel and security. “Our freedom to connect through air travel drives prosperity and enriches societies… Aviation is the business of freedom. And we must defend its social and economic benefits from barriers to travel and protectionist agendas,” said de Juniac.

Sydney turns red for Lunar New Year

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Westpac painting the town red; photo credit: City of Sydney

The iconic Sydney Opera House and Sydney Harbour Bridge were lit red to celebrate the year of the Rooster, in a city that hosts one of the largest Lunar New Year celebrations outside Asia with 80 events scheduled until February 12.

Said Sydney lord mayor Clover Moore: “From its humble beginnings in Chinatown, the festival now extends all the way to Sydney Harbour and last year attracted 1.3 million people, making it one of the largest annual events in Sydney.”

The festivities will also feature 12 contemporary Chinese zodiac animal lanterns, or Lunar Lanterns, which will illuminate iconic locations and light up a walking trail around the Sydney Harbour foreshore.

The Lunar Lanterns, up to 10m in height, are the works of Asian Australian artists including Tianli Zu (Rooster-Chinatown), design duo amigo and amigo (Rooster-Sydney Opera House, Snake-Circular Quay) and Guo Jian (Rat-Customs House).

Hilton rebrands, enhances loyalty programme

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As part of a streamlining strategy, Hilton has rebranded its loyalty programme to introduce several industry-first benefits, alongside a refreshing of its corporate identity.

The loyalty programme’s name and logo have been updated from HHonors (with two H’s) to Honors while the company will now go by Hilton rather than Hilton Worldwide.

Starting this summer, Hilton Honors programme members will be able to use their points to purchase products on Amazon.com.

As well, they will have the option of combining points and money to redeem stays effective late February. This means members will be able to use Points faster, at any time and with no blackout dates.

Members will also be able to pool points with up to 10 friends or family members for free beginning in April.

And to take into account the various life events that may put travel plans on pause, Hilton is giving eligible Diamond members a one-time, one-year extension of their status for any reason.

AccorHotels to acquire villa rental platform Travel Keys

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AccorHotels has announced that it has begun exclusive negotiations for the acquisition of 100 per cent of Travel Keys, a leading player in the private vacation rental market. The transaction is expected to close in 2Q2017 after customary due diligence.

Founded in 1991, Atlanta-based Travel Keys is an elite travel broker representing a luxury collection of over 5,000 highly curated villas across more than 100 destinations across the Caribbean, Mexico, the US, Europe, Asia and Africa, offering professional vacation planning and 24/7 concierge services.

Along with AccorHotels’ earlier acquisition of onefinestay and Squarebreak, the latest Travel Keys deal will give the French hospitality group around 8,500 addresses across resorts and cities in the luxury private rental market.

Sebastien Bazin, chairman & CEO of AccorHotels, commented: “Travel Keys brings an impressive portfolio of premium properties to our existing activities. This acquisition further demonstrates our agility and dynamic approach to offer comprehensive services to our clients.”

Bobby Gibson, CEO of Travel Keys, stated: “We feel a strong link with the AccorHotels’ teams, and share in the vision of both Sebastien Bazin and the private rental leaders at AccorHotels about the future of our industry. We are very enthusiastic about this partnership, writing a new and exciting chapter of Travel Keys’ story.”