TTG Asia
Asia/Singapore Saturday, 16th May 2026
Page 1658

New flight paths: Singapore Airlines, Japan Airlines and more

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Singapore Airlines adds second Scandinavian city
On May 30, Singapore Airlines started a five-times weekly service to Stockholm via Moscow. This route is operated on an Airbus A350-900 with 253 seats, 42 of which are in business class, 24 in premium economy and 187 in economy.

SQ362 departs Singapore at 00.20 on Mondays, Tuesdays, Thursdays, Fridays and Saturdays, and will arrive in Stockholm at 08.25 on the same day. The return leg, SQ361 will depart Stockholm at 10.25 on Mondays, Tuesdays, Thursdays, Fridays and Saturdays, and arrive in Singapore at 06.20 the following day.

Japan Airlines heads to Melbourne
Japan Airlines will commence its inaugural Narita-Melbourne route beginning September 1, 2017. The daily service will utilise a Boeing 787-8 Dreamliner which has a capacity of 186 seats.

The first flight, JL773, will depart Narita at 10.30 and arrive in Melbourne at 21.55 from September 1-30. The return flight will depart Melbourne at 00.05 and arrive in Narita at 09.05.

Due to daylight savings, from October 1-28, JL773 will arrive in Melbourne at 22.55, and from October 2-28, JL774 will depart at 00.35 and arrive in Narita at 08.35. The schedule beyond October 29 will be announced later.

SilkAir flies direct to Hiroshima
SilkAir will launch thrice-weekly flights between Singapore and Hiroshima on October 30, 2017.

The flights, which operate on Mondays, Thursdays and Saturdays, will utilise a Boeing 737-800 aircraft in a two-class configuration.

MI868 will depart Singapore at 01.45 and land in Hiroshima at 09.30. The return flight, MI867, will depart Hiroshima at 10.25, and arrive in Singapore at 15.40.

SriLankan Airlines launches Colombo-Melbourne route
From October 29, 2017, the national carrier of Sri Lanka will fly daily from Colombo to Melbourne on an 283-seater A330-300 aircraft, marking the only direct flight between Australia and Sri Lanka.

Outbound flights will depart Colombo at 23.50 and arrive in Melbourne at 15.25, while the return leg will depart at 16.55 from Melbourne and arrive at 22.15 in Colombo.

Route update: Cebu Pacific axes Middle Eastern flights
Cebu Pacific Air (CEB) will suspend its service to and from the following destinations: Riyadh, Saudi Arabia; Kuwait; and Doha, Qatar.

CEB will fly the last of its four-times-weekly service from Manila to Kuwait on June 13, 2017 and its Kuwait-Manila flight on June 14. The thrice-weekly Manila-Doha-Manila route will have its last flight on July 1; while CEB’s last flight from Manila to Riyadh will depart on July 2 and the Riyadh-Manila flight on July 3.

Hertz drives into Sri Lanka with a trio of brands

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Three of Hertz Global Holdings’ car rental brands – Hertz, Dollar and Thrifty – are now operating in Sri Lanka’s capital of Colombo, following the signing of a multi-brand partnership agreement with local franchise partner Andrew The Car Rental Company.

Mahen Kariyawasan, managing director, Hertz, Dollar and Thrifty Sri Lanka, said: “We intend to expand to the Colombo international airport and another downtown location by early 2018.”

Kariyawasan expressed optimism citing the country’s “booming tourism, growth in expatriate relocations and an increase in international investments”.

Rental options in Sri Lanka vary between short- and long-term, self- and chauffeur-drive options, with vehicles including compact, wagon/state, luxury cars, SUV and minibuses.

All international customers renting with Hertz in Sri Lanka will receive a free SIM card and gift coupons while supplies last.

Centara welcomes European agents to Hua Hin

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Centara Grand Beach Resort & Villas Hua Hin recently hosted 180 travel representatives from the German-speaking market participating in the Hua Hin leg of DER Touristik Campus Live in Thailand 2017, a workshop organised by European tour operator DER Touristik.

Besides site inspection of the resort, the European agents were also treated to a cocktail reception in the topiary garden surrounded by Thai traditional music, as well as a themed Thai street food presentation at the welcome dinner party by the beachfront.

Tour operations unaffected by Sri Lanka floods

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Tourism has mostly escaped the devastating effects of flooding and heavy rains in Sri Lanka over the past week, which resulted in at least 177 deaths and half a million people displaced in the country.

“Tourism-related activity has not been hampered because most hotels are located on the southern coastline; the airport is open, roads and hotels are operating,” Paddy Withana, chairman of state-run Sri Lanka Tourism told TTG Asia.

The impact is kept minimal as the May-June period is the traditional low season for tourism in Sri Lanka.

Officials at the Sri Lanka Association of Inbound Tour Operators added that round-tours were operating as usual and major cultural sites such as Kandy and Sigiriya rock were unaffected.

“We have asked for a report on the situation from hotels in affected areas but so far there’s been no major impact,” said Sanath Ukwatte, chairman, Tourist Hotels Association of Sri Lanka.

The floods caused by swollen rivers breaching their banks affected districts mostly south of the capital. Though most Sri Lankan hotels are on the southern coastline, many are located miles from the rivers, according to hoteliers interviewed. The floods are now receding.

CLIA to hold river cruise conference in Vietnam

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CLIA will hold a river cruise conference in Asia for the first time next year.

The inaugural event in Asia will take place in Ho Chi Minh City on April 10, 2018, followed by a sailing on the Mekong River for travel agents on April 12.

Ho Chi Minh City

The announcement was made at the CLIA Conference. Further details will be announced when registration opens this summer.

CLIA member travel agents will be able to take advantage of a trade fair and conference sessions, which will focus on identifying potential river cruise customers and learning more about the wide variety of experiences offered on a river cruise holiday, and particularly around the cruise holiday choices in Asia.

Read the full story here.

British Airways, Iberia to impose GDS booking fee

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In a move that parallels Lufthansa’s surcharge levy introduced in 2015, British Airways and Iberia will soon impose a fee of eight pounds (US$10) on bookings made through GDSs.

The surcharge will be effective from November 1 this year, covering fares across all cabins and classes, announced both airlines – owned by International Airline Group (IAG) – in a letter to the UK agents.

The fee is expected to recover “the additional costs applied” on existing distribution channels, namely GDSs like Amadeus, Travelport and Sabre.

Bookings made through channels such as the airlines’ websites, sales offices and call offices, as well as NDC channels, NDC via an IT service provider/aggregator or self-booking tools connected to both carriers via NDC, will be exempted from the booking fee.

An IAG booking portal will soon be available.

Finnair becomes PATA aviation member

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Finnair, the flag carrier for Finland, has joined PATA as its aviation member, the first Nordic airline to do so in recent years.

“Finnair’s growth strategy is strongly linked to the Asia & Pacific region. Serving 18 Asian destinations non-stop from Helsinki… it is a natural step for us to join this leading association,” said Juha Jarvinen, the airline’s chief commercial officer and executive board member.

“We want to further develop our business and intensify the ties (with) important local tourism authorities, associations and regional/local companies,” he added.

As a PATA member, Finnair will have access to the organisation’s extensive network and in-depth research and insights provided by the PATA Strategic Intelligence Centre, according to PATA CEO Mario Hardy.

The Face Suites, Kuala Lumpur

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A homely feel, roomy interiors and dazzling views of Kuala Lumpur’s downtown are what it takes for this new serviced residence to put a smile on S Puvaneswary‘s face

Location
The Face Suites is located on prime land in the Golden Triangle, considered the heart of Kuala Lumpur’s CBD. It is within walking distance to the Bukit Nanas monorail station, Quill City Mall and KL Life Centre, a contemporary dining and entertainment hub. Nearby attractions include Petronas Twin Towers, Aquaria KLCC, KL Tower and Pavilion Kuala Lumpur.

Room
I immediately felt very welcome when I stepped into the living room of my one-bedroom suite and saw a plate of Christmas cookies laid out for me – my stay coincided with the Christmas season. Next to it was a welcome letter from the general manager, Sunny Tan.

The place was homely, with potted plants in the living room and TV area, as well as an assortment of books on the living room shelf and private study room. At 100m2, the suite was certainly expansive by city standards.

The living room space also included a full-sized refrigerator, a washing machine with dryer facilities, and a modern kitchenette equipped with a kitchen hood and microwave oven.

I loved that the work area was separated from the living space by a sliding door. For those wanting to work, the TV was located at the far end of the living room, well away from the work desk.

I noticed that all the different spaces of my suite had individually controlled air-conditioning, which is both practical and economical.

Facilities
The rooftop on level 51 offered a spectacular panoramic view of the city. Solely for recreation and dining purposes, level 51 also had a fully equipped gym, a reading room and best of all, a large, open air infinity pool, which also happens to be heated. It was an especially nice feeling to swim at night against a backdrop of a million lights shimmering from the high-rise buildings all around.

The semi-fine dining restaurant offering Western fusion dishes, Tangerine, and the Deepblue Bar, both located on the rooftop, will open soon.

Service
The staff were helpful, friendly and took care of my every need.

Verdict
I had a great experience staying in such a fantastic location in the city.

No of rooms 200
Rates From RM450 (US$101)
Contact details
Tel: (60) 3 2168 1688
Email: info@thefacekl.com
Website: www.thefacekl.com

JTB swoops in on Kuoni Global Travel Services

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Barely a month after Thomas Cook India announced its purchase of Kuoni Global Travel Services’ DMC network in Asia, Australia, the Middle East, Africa and the Americas, JTB Corporation today announced its acquisition of all shares of Kuoni Global Travel Services for an undisclosed price.

The Kuoni Global Travel Services acquisition is a move to bolster JTB Corporation’s ambitions to become a top global DMC, as the partnership is expected to strengthen the inbound business services and increase the market share in Europe.


It will also support the expansion and strengthening of the global MICE services in Europe and the US markets, which is complementary to existing JTB MICE business, the company said in a statement.

Thomas Cook’s acquisition does not include Kuoni Destination Management Europe and Kuoni Destination Management US, which remain in the portfolio of Kuoni Global Travel Services.

Reto Wilhelm, CEO of Kuoni Global Travel Services, said: “JTB is one of the biggest and most respected market players in our industry. Joining JTB provides our company with the best positioned owner, which will help us realise the full potential of Kuoni Global Travel Services.”

Eijiro Yamakita, president & CEO of the European regional headquarters of JTB, said: “Kuoni Global Travel Services is one of the world’s leading travel companies with an important presence especially in Asian leisure and corporate groups visiting Europe. The acquisition offers an excellent opportunity to be a unique operator by gathering the network and knowledge. It enables the provision of detailed services to meet each customer’s needs with high added-value and the expansion of the inbound business.”

In the past few years, JTB has been expanding the inbound travel business to Europe, a major destination for travellers. By 2020, it is forecasted that foreign visitors to Europe will reach approximately 620 million (a 150 million increase from 2010), driven especially by China and Asian markets.

In addition to the Japan market, JTB has enhanced the outbound travel business from growing markets. In February, JTB also bought a 40 per cent share of Panorama Tours Indonesia to grow its Indonesian outbound business and inbound business into Japan.

The acquisition is subject to approval by the relevant competition a1uthorities and compliance with any other local legal requirements.

Kuoni Global Travel Services in a statement says it will continue efforts to be a neutral land operator to work with many companies other than JTB, paying full attention on the protection of any sensitive information.

 

Malaysia’s new hotel rating system gets thumbs up from trade

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Beginning June 1, Malaysia’s Ministry of Tourism and Culture will introduce a new hotel classification and rating system, which trade players generally believe is fairer and more representative than the existing star-rating system.

The new classification houses categories of city hotels, highland hotels, island/beach/lake/river resorts, innovative hotels and boutique hotels. Further details of the new rating system are not available at press time.

Brinchang town, Cameron Highlands

Shaharuddin M Saaid, executive director, Malaysian Association of Hotel Owners, who was on the committee to review the classification criteria, said the old rating system – in basing its requirements on city hotels – put island and hill resorts at a disadvantage.

Citing examples, Shaharuddin said: “Based on the old system, a hotel needed an executive floor and lounge to be rated five stars. This was alright for a city hotel which received business travellers, but not necessarily for island and hill resorts where guests were holidaymakers.”

Hotels also needed to have a swimming pool to be rated four stars and up, although the criteria was not as important in beachfront hotels or hill resorts, he added.

The Frangipani Langkawi Resort & Spa’s managing director, Anthony Wong, said: “In the past, hotels must have two restaurants to be classified as a four-star property. We only had one and were classified as three-star under the local rating, although TripAdvisor and travel agents rated us as a four-star.

“We didn’t see a need to have more than one restaurant as there were many restaurants outside our hotel, giving visitors plenty of choices.”

Ganneesh Ramaa, manager at Luxury Tours Malaysia, similarly opined that the new classification will provide a more accurate picture to agents and partners.

“Based on the old system, Cameron Highlands only has two properties that fit the five-star category, when (in reality) there are many more hotels that provide the services of a five-star. The old system of one-shoe-fits-all simply cannot be applied.”