TTG Asia
Asia/Singapore Monday, 2nd February 2026
Page 1245

SIA elevates in-flight experience with small-batch wines, branded wellness cuisine

0
SIA to introduce greater wine selection and branded wellness cuisine, while extending option to pre-order meals to Premium Economy passengers

As full-service carriers continue to vie for market share in the face of low-cost competition, Singapore Airlines (SIA) looks to be on a mission to value add through in-flight dining and wellness experiences, announcing it will soon introduce an extensive selection of artisanal wine labels and new wellness cuisine by Como Shambhala.

Premium class customers can expect the widest selection of Burgundy wines in the skies, with 47 labels planned for rotation over a period of 18 months – a six-fold increase from 2018.

SIA to introduce greater wine selection and branded wellness cuisine, while extending option to pre-order meals to Premium Economy passengers

The introduction of these labels is made possible due to a new approach to sourcing wines, which saw SIA’s “wine consultants” personally visiting vineyards and wineries across different wine regions to taste and source for small-batch wines. This approach is in addition to what “the traditional way of procuring wines through tender requests”, SIA said in a statement.

According to the airline, this move will diversify its wine programme and provide greater variety for customers.

“By expanding the range of labels that SIA offers on board, we are able to ensure a well-planned rotation of wines to keep the palates of our frequent flyers continually excited. Customers can soon look forward to a new and exciting label delivered on board every two months,” said SIA’s divisional vice president inflight services and design, Betty Wong.

“During our wine consultants’ visits to the vineyards, we also actively sought out smaller maisons and domaines to bring them into the SIA family, thus allowing us to expand the depth and range of our offerings, and satisfy the rising demand for more exclusive Burgundy labels.”

The enhanced beverage programme was announced at yesterday’s World Gourmet Forum 2019, where SIA’s three wine consultants presented some of the wines that will be newly introduced on board in the coming year. This includes exclusive Grand Cru and Premier Cru labels from Faiveley, Benjamin Leroux, Domaine D’Ardhuy and Domaine de Montille.

SIA earlier this month announced it will introduce Como Shambhala’s wellness cuisine on selected flights in 2H2019. These dishes will feature seasonal ingredients. A new wellness menu featuring specially curated dishes will then be introduced across all classes, and co-developed dishes will progressively be made available in SIA’s Book the Cook service.

These latest initiatives are among the carrier’s recent efforts to enhance the passenger comfort experience. Since last year, SIA has teamed up with wellness brand Canyon Ranch to focus on wellness cuisines, rest and relaxation, and general well-being of passengers on board its three non-stop flights to the US.

At the forum yesterday, SIA also announced that Premium Economy Class customers will be able to pre-order main courses from its in-flight menu from May 1, 2019, a service that was first launched for its Suites, First Class and Business Class customers last year. With this new initiative, customers may pre-select their meal choices via the SIA website or mobile app anytime from three weeks before travel up to 24 hours before flight departure.

To give parents greater visibility and choices over the child meals in advance of travel, SIA will also enhance its Child Meal programme to enable parents to pre-order specific meals for their children from three different cuisine categories – Asian, Western and vegetarian. Parents can visit the airline’s website up to 24 hours before the day of travel to view and select the dishes planned for their flight.

Airbnb in talks to invest in Oyo

0
Airbnb is offering compensation to guests affected by the "sudden" development

On the heels of its HotelTonight acquisition, Airbnb is reportedly in talks to invest around US$100-200 million in SoftBank-backed Indian hotel chain Oyo.

The acquisition is seen as a move by Airbnb to get a share of the hotel-booking business ahead of its planned IPO. Airbnb had also acquired French property management startup Luckey Homes last December, in addition to picking up a minority stake in co-working space startup The Wing.

Airbnb sees opportunity in India and its domestic market  

According to reports, the investment is to help Airbnb to meet its growth goals in India and China.

Nathan Blecharczyk, Airbnb’s co-founder and chief strategy officer had earlier said that Airbnb sees robust growth in India, especially in the domestic market, referring to this as “the future opportunity”.

Oyo is currently in 259 Indian cities with 8,700 buildings and 173,000 rooms. Globally, it is present in more than 500 cities and 10 countries – India, China, Malaysia, Nepal, the UK, UAE, Indonesia, Saudi Arabia, the Philippines and Japan. India and China make up two of Oyo’s biggest markets.

If the talks materialise, Airbnb would join other investors in Oyo – SoftBank, Sequoia Capital and Grab, which contributed to a combined US$1.5 billion in funding for the Indian company – bringing it to a valuation of around US$5 billion. Last month, Oyo reportedly raised US$100 million from China’s ride-hailing giant Didi Chuxing. In December, it raised the same amount in a Series E round of funding from Grab.

Vietnamese ride-hailing app races into Singapore; more SE Asia cities on the way

0

FastGo, a Vietnamese car hailing application, is accelerating its South-east Asia expansion with plans to enter four more countries in the region, starting with Singapore this April.

The Lion City is the third country FastGo is officially launching in, after Vietnam and Myanmar. FastGo also has plans to make its application available in Indonesia, Thailand and the Philippines in 2019.

FastGo app will be available for use in Singapore on April 30

FastGo will officially open registrations to driver-partners in Singapore. The application will be available to customers from April 30, 2019.

The company in June 2018 started ride-hailing service in Vietnam after Uber withdrew from the South-east Asian market. In December 2018, in cooperation with Asia Sun Group, it launched its application in Yangon. FastGo is currently one of the top two ride-hailing applications in Vietnam, with nearly 60,000 driver partners in 10 provinces and cities.

Instead of collecting a commission fee from its driver-partners, the company charges a fixed daily subscription fee, tiered according to driver’s income.

In the Singapore market, FastGo expects to charge an amount lower than US$5 if the driver’s income is over US$30 per day. If the driver’s income is lower than US$30 per day, FastGo will not charge any service fee.

Another point of difference is that FastGo customers do not pay a surcharge during peak hours – although the application allows customers to use the Tip function when booking a ride, or choose Priority services.

FastGo expects this strategy to more swiftly attract driver-partners and customers at a low cost.

Nguyen Huu Tuat, founder and chairman FastGo, commented: “Despite of being a follower, FastGo’s model brings the best economic benefit to the drivers and customers. Any FastGo ride will always be cheaper than the others.”

What it saves in customer acquisition costs can then go into improving products and service quality, according to Nguyen.

Nguyen added that customers’ safety is “ensured with FastGo insurance package”.

FastGo’s three main ride-hailing service types are FastCar, FastTaxi and FastBike. In addition to those, the company is also preparing to launch FastExpress, FastCare and FastLend services.

The company is a member of NextTech Group, one of Vietnam’s leading Internet players in e-commerce, payment and logistics. In August 2018, the startup received a Series A investment from VinaCapital Ventures. The company is mobilising Series B investments to expand.

New hotels: Yotelair Singapore Changi Airport, Melia Ho Tram Beach Resort and more

0

Yotelair Singapore Changi Airport
Located in the newly-built Jewel Changi Airport, Yotelair Singapore Changi Airport offers 130 cabins – from shower cabins to Premium, Accessible and Family cabins. Bookable in four-hour blocks, and two hours thereafter, cabins come equipped with Serta Smart Beds, Smart TVs, as well as power and USB points. The brand also features time-saving features such as the airline style self-check-in kiosks. Other facilities include the 24/7 gym and co-working space.


Meliá Ho Tram Beach Resort, Vietnam
Meliá Ho Tram Beach Resort joins Meliá Hanoi, Meliá Danang and Meliá Ba Vi Mountain Retreat as part of the Spanish company’s burgeoning portfolio.

The resort offers 152 rooms and suites and 61 villas. Ranging from 220m2 to 465m2, all of Meliá Ho Tram Beach Resort’s two-, three- and four-bedroom villas have their own private pools, terraces and/or balconies, barbecue areas, outdoor showers and gardens, living areas and separate dining areas. The Level Three- and Four-Bedroom Villas front the beach and provide access to a lounge as well as other private areas such as a pool. Inland from the villas, the resort’s Tower hotel building offers rooms and suites ranging from 47m2 to 88m2.

The 17ha resort will house three restaurants including a beach club, three swimming pools, a swim-up bar, a coffee shop, a 10-treatment-room, an executive lounge, a ballroom and conference facilities, a kids club, gymnasium, gift shop and more.

Kafnu Alexandria, Australia
The Next Story Group’s fourth Kafnu property has opened in Alexandria, Sydney. The 3,000m2 Kafnu Alexandria is located next to The Grounds of Alexandria, within one of Sydney’s creative and industrial hubs. Kafnu Alexandria is also just five minutes from Sydney Airport. Members enjoy 24/7 access to facilities that span two levels, including multiple work space configurations and meetings rooms, as well as purpose-built media production and podcast studios.

There are also 16 guest rooms, a bespoke gin bar and a virtual fitness studio. Kafnu members have access to GoGet car membership and all of the brand’s properties around the world, which today count Hong Kong, Taipei and Bengaluru.

Harper Palembang, Indonesia
Harper Palembang has opened its doors as Archipelago’s first Harper hotel in Sumatra. Harper Palembang features 163 rooms, the D’ Central Restaurant for international and local food, D’ Lotus Restaurant serving Chinese cuisines, D’ Harper Lounge, as well as a swimming pool. The hotel boasts five medium-sized multifunction meeting rooms and a ballroom that can hold up to 1,500 guests at capacity. Located in the center of the city, Harper Palembang is 30 minutes from the Sultan Mahmud Badaruddin II International Airport.

Bangkok Airways named IATA regional training partner

0
From left: Bangkok Air Aviation Training Center's Dechit Charoenwong, Bangkok Airways' Puttipong Prasarttong-Osoth and IATA's Stephanie Siouffi
From left: Bangkok Air Aviation Training Center’s Dechit Charoenwong, Bangkok Airways’ Puttipong Prasarttong-Osoth and IATA’s Stephanie Siouffi

Bangkok Air Aviation Training Center (BATC), a subsidiary of Bangkok Airways, and IATA have signed a partnership agreement on the establishment of IATA Regional Aviation Training Partner in Bangkok.

The first and only company in Thailand to be appointed by the airline association as IATA Regional Aviation Training Partner, the collaboration will raise the standard of aviation training to an international level, according to a joint statement from the partners.

The training centre will provide two methods of learning – classroom learning and e-learning – and use a combination of instructional media meant to give learners both theoretical and practical knowledge.

Tech to create billions in savings for tourism industry: ATM

0
Technology and innovation to be the main ATM theme, integrated across all show verticals and activities, including focused seminar sessions

The impact of disruptive technologies on the tourism industry is set to create multibillion dollar savings through the use of Internet of Things (IoT), robotics, artificial intelligence (AI), virtual reality (VR) and wearable technology according to data published ahead of Arabian Travel Market (ATM) 2019, which takes place at Dubai World Trade Centre from April 28 to May 1, 2019.

The latest research from Colliers International, in partnership with ATM 2019, reveals that in addition to vast cost savings, the customer experience is set to be more streamlined with travel set to become better, smoother and more personalised with travel bookings on VR platforms, AI chatbots guiding customers through the booking process and IoT providing internet based inter-connectivity between everyday devices.

Technology and innovation will be the main ATM theme that will cut across show activities such as seminars

Danielle Curtis, exhibition director Middle East, ATM, said: “Technology, and the use of technology, is evolving every day. The tourism industry is at the very forefront of tech innovation with companies investing huge sums of money to improve the customer journey and experience.

“Airports and airlines accounted for US$30 billion of investment in IT in 2018, however this will be offset by the implementation of technology that will see fuel savings alone top US$30 billion in the next 15 years.”

There has already been “incredible developments” in recent years, Curtis said, citing the example of SITA using robots to check travellers onto flights and transport their luggage.

“Although in the infancy stage, robots have been used in some hotels to welcome guests and show them to their room,” she added.

ATM 2019 has adopted technology and innovation as its main theme and this will be integrated across all show verticals and activities, including focused seminar sessions.

Discussing the defining evolutions of hospitality technology, the Travel Tech Show will return to ATM 2019 with 45 dedicated international exhibitors and an influential agenda of discussion and debate in the Travel Tech Theatre – sponsored by Sabre Corporation.

As well as the Travel Tech Show at ATM, other features returning to the show repertoire this year include the Digital Influencers and Buyers’ Speed Networking Events which will feature 20 Chinese buyers for the first time, the ATM Best Stand Awards and the Travel Agents Academy.

This year, ATM will be held as part of the inaugural Arabian Travel Week, an umbrella brand which comprises four co-located shows: ATM 2019; Connect Middle East, India and Africa – a new route development forum, ILTM Arabia and new consumer-led event – ATM Holiday Shopper.

Another debutant this year is the Arabia China Tourism Forum at ATM which takes place on the Global Stage on April 28. With China set to account for a quarter of international tourism by 2030, an expert panel will discuss how destinations around the world can capitalise on this growth. The forum will also include a 30-minute networking session with over 80 Chinese buyers.

Chiang Rai’s White Temple to light up this year-end

0
Concept of an illuminated White Temple

Chiang Rai’s Wat Rong Khun, one of the most recognised temples of Thailand, will light up each evening this year-end with a 100 million baht (US$3.2 million) project by Index Creative Village and Thai visual artist Chalermchai Kositpipat.

Wat Rong Khun Light Fest will mark the first time that the White Temple, which receives over 10,000 visitors a day and over two million people a year, is open to visitors at night, according to Chalermchai, who is also the builder of the popular attraction in Chiang Rai.

Concept of an illuminated White Temple

Running from November 22 to December 22 this year, the multimedia show will use over 100 lasers and 3D mapping techniques to bring an all new night-time experience at the temple. Two performances – each lasting 60 minutes – are available daily at 18.30 and 20.30 during this period, and are limited to only 1,000 seats per show.

Tickets are priced from 400 to 1,150 baht, and are available for purchase via Thai Ticketmaster or 083-989-6926 and/or 083-989-6831. For special promotions for tour groups, email jrl@index-creative.com and/or psp@index-creative.com .

Part of the proceeds from the sales of tickets will be donated to Chiang Rai Prachanukroh Hospital.

More Philippine tourism spots up for rehabilitation

0
Panglao in Bohol (pictured), along with El Nido, Siargao and Coron identified for rehabilitation

As more Philippine tourist destinations are being looked into for rehabilitation, the Philippine Department of Tourism is urging local operators to comply with laws related to sustainable development, while assuring destinations will not face complete shut-down, unlike the case of Boracay’s clean-up last year.

“Rehabilitation is not exactly closure,” tourism secretary Bernadette Romulo Puyat emphasised while disclosing that Panglao in Bohol and El Nido in Palawan are currently being rehabilitated.

Panglao in Bohol (pictured), along with El Nido, Siargao and Coron identified for rehabilitation

Siargao will follow “soon” and Coron in Palawan is being looked into as well, with the responsible and sustainable management of major tourists spots said to a priority as part of the NTO’s new direction.

Non-beach destinations will not escape scrutiny, with the task force also looking at Baguio, which is beset with the depletion of pine trees it is noted for, and overbuilding issues.

Boracay was abruptly closed for six months last year as part of its ongoing rehabilitation, causing thousands of job losses, economic woes for island residents dependent on tourism for sustenance, and billions of pesos in losses to airlines, hotels, travel agents and tour operators.

This time however, only establishments that have violated environmental and related laws will be shut down until they comply.

In the ongoing rehabilitation of the Manila Bay, for instance, Puyat said at least five hotels would be closed if they fail to comply within three months. Several restaurants and other establishments were already closed.

For beach and sea destinations, the government inter-agency task force including the Department of Tourism basically checks the coliform level of the waters, sewage disposal, compliance with easement and environmental rules, among other areas.

Puyat said that last November, Panglao and El Nido were given six months to follow easement and environmental laws, however their mayors were “a bit hard-headed”.

If these two destinations still don’t comply after the sixth month, she said they will discuss next steps.

As more destinations are identified for rehabilitation, Boracay is now believed to be cleaner and more tourist-friendly and is on the second part of its rehabilitation covering the repair of roads leading to its timberland. There still are establishments that remain closed pending their compliance with environmental and other regulations.

Yokohama wants to come out of Tokyo’s shadow to be known as Japan’s top seaport

0
Aerial view of Yokohama's Minato Mirai seaside district

Two soon-to-open piers that will result in the largest port capacity in Japan, fast-growing cruise arrivals and an increasingly visitor-friendly seaside precinct are why Yokohama is a seaport destination to be reckoned with, the Yokohama Convention & Visitors Bureau is eager to show.

In 2019, 190 cruise ships will arrive in Yokohama, 90 of them foreign flagged, a 25 per cent increase over 2018. Japan is the top cruise destination in Asia, and Yokohama is the most frequently visited Japanese port for English-speaking passengers.

Aerial view of Yokohama’s Minato Mirai district

Still, the Yokohama Convention & Visitors Bureau says the port city remains often overlooked due to its proximity to Tokyo, despite being a worthy destination in its own right. “If you have ever taken a cruise that lists Tokyo on its itinerary, unless your ship was very small, you almost certainly docked, not in Tokyo, but in the Port of Yokohama.

“Sadly, travellers unknowingly arrive at Narita or Haneda Airport a day before their cruise and immediately take an expensive taxi ride into Tokyo with all their luggage. Then, the next day take another expensive taxi ride to Yokohama. They ignore Yokohama, which is not only more convenient, it is a worthy city in and of itself,” the CVB argued in a statement.

On top of “port of the future” Minato Mirai, home to visitor attractions including museums, and the Osanbashi International Passenger Terminal, Yokohama will soon have two new cruise-receiving piers. Daikoku and Shinko piers will open in April and November 2019 respectively.

With the opening of these two piers, the CVB says the Yokohama port will be the largest in Japan in terms of capacity, able to accommodate seven ships at one time.

While Daikoku will receive mostly freight ships, it will also be open to some larger cruise ships such as the Queen Elizabeth II.

In fact, in terms of “super large ships,” 2019 arrivals will be 11 times greater than 2018, according to the CVB.

The five-story Shinko Pier, also known as Yokohama Pier 9, is currently scheduled to open in November 2019. Occupying an area of 30,290m2 on a site footprint of 17,700m2, this new port will be dedicated to passenger cruise ships.

The complex will also include dining, entertainment and a new five-star hotel to be operated by the Yokohama Grand Intercontinental.

The hotel’s first floor will house the CIQ (Customs, Immigration & Quarantine), whereas the second floor will showcase both the hotel restaurant and lobby. Shinko’s top three floors will be devoted to luxury guest rooms, all over 45m2 in size.

The land adjacent to the new Shinko Pier terminal will be developed into Hammerhead Park and Promenade. This park will incorporate the historic Shinko Pier Hammerhead Crane, Yokohama’s first quay crane, installed in 1914. The plan is for it to become a second symbol of the city, akin to the nostalgic Red Brick Warehouse.

Carnival Corporation, which includes the Princess and Costa brands active in Japan, has preferential use rights and will host over 80 vessels at Shinko annually. Other vessels will dock one or two times in spot arrivals.

Cruise lines that will dock at Shinko include: Royal Caribbean, Windstar, MSC, Azamara, and Norwegian Cruise Lines. Some 400,000 cruise ship passengers are expected annually.

On April 27, 2019 alone, four large cruise ships will dock in Yokohama on this same day, bringing as many as 10,000 passengers in total:
MSC Splendida (137,936 tons; 4,363 passengers) at Daikoku Pier
Azamara Quest (30,277 tons; 694 passengers) at Daikoku Pier
Norwegian Jewel (93,502 tons; 2,376 passengers) at Yamashita Pier (an additional backup port!)
Diamond Princess (115,906 tons; 2,706 passengers) at Osanbashi Pier

In April 2019, the Skywalk section of the Bay Bridge will reopen during super large ship dockings at Daikoku pier.

India’s Leela to sell four hotels to Brookfield

0

After months of negotiations involving different investors, India’s Hotel Leela Venture has confirmed it will sell four of its hotels and a property to a fund sponsored by Canada’s Brookfield Asset Management for Rp39.5 billion (US$576.4 million).

The shareholding of the company will remain unaffected after the sale.

Rooftop pool at Leela Palace Delhi

The company will sell Leela hotels at Bengaluru, Chennai, Delhi and Udaipur and its property in Agra to Brookfield. The Leela brand will also be transferred to Brookfield for all hospitality businesses.

Quoting a statement issued by Leela, Reuters reported that proceeds from this deal will be used to repay existing lenders of the company.

Hotel Leela Venture will continue to operate its hotel in Mumbai and own some land in Hyderabad and its development project of residential apartments with Prestige Developers in Bangalore.