TTG Asia
Asia/Singapore Saturday, 31st January 2026
Page 1225

Growing appreciation for nature

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Selangor’s countryside charm is fast winning the favour of tourists, with growing demand for nature and local experiences stemming from the region and beyond.

Adam Kamal, general manager, Tour East Malaysia, said: “Asians and regional markets used to be attracted to big cities in Malaysia for its shopping, entertainment and cosmopolitan ambience. But these days, there is more demand for authentic local experiences, and these draws can be found outside of major cities.

Sekinchan, with is lush green fields, has proven a hit as an agrotourism destination in Selangor

“Repeat visitors especially wish to see new attractions other than Selangor’s traditional draws such as Sunway Lagoon theme park and Batu Caves. They also want to enrich their holiday experience by meeting with locals,” he added.

Manfred Kurz, managing director, Diethelm Travel Malaysia, agreed: “The attractiveness of Selangor countryside – be it Kuala Selangor, Sepang, Gombak, Sabak Bernam, Hulu Langat and Ulu Selangor – is its easy accessibility, a 1.5-hour drive  from the nation’s capital.
“Selangor is also rich in ecotourism, culture and historical places that make it ideal for day tours,” he added.

One such tour that Diethelm runs is a day trip to Bukit Melawati, a 300-year-old historic site filled with local lore. The visit is followed by a seafood dinner in a local restaurant, as well as a night boat ride to watch fireflies in Kampung Kuantan. The company also works closely with local communities and runs homestay programmes in Gombak and Sepang, as well as overnight cycling tours where guests get to stay in local properties.

“We find that even middle-aged Europeans are willing to spend a night or two at homestays, as they are keen to experience local living and participate in activities such as learning to cook local dishes or learning how to weave baskets and mats,” Kurz elaborated.

Arokia Das, director of Luxury Tours Malaysia, agreed: “Visiting the Selangor countryside used to be sold as an optional add-on for tour packages (centred on) Kuala Lumpur.

Thanks to increased demand for unique experiences, it is now part of packages (being sold to) Indians, Europeans and Filipinos.”

For Arokia, his company works with local fishermen, farmers and plantations to create experiences for travellers such as collecting bamboo clams and cooking them the local style, learning about the process of tapping rubber trees, or harvesting paddy fields.

Kamal attributed the growing interest in Selangor’s countryside tours   to “the efforts of Tourism Selangor, to promote new products and attractions such as Sky Mirror at Kuala Selangor Beach, and agrotourism in Sekinchan”.

Rural tourism is indeed gaining popularity with Malaysia’s traditional inbound markets such as China, Japan and regional countries, shared Tourism Selangor general manager, Noorul Ashikin Mohd Din.

“From this year onwards, we will also be promoting Selangor and rural tourism to emerging markets such as Taiwan, Japan, Hong Kong and Europe through our maketing representatives,” she said.

As part of its efforts to promote rural tourism, Tourism Selangor has trained local communities in Sabak Bernam and Kuala Selangor to be local guides in the areas they live. This year, the training will continue in Ulu Langat, Gombak, Hulu Selangor and Kuala Langat. This Community Host Programme is endorsed by the Selangor State government. So far, 21 have already undergone training and are active guides.

Noorul said the pilot project was initiated to create community experts who are knowledgeable in their area’s lore and history, culture, heritage and food, which they can share with tourists.

She added that this project will assist rural communities by allowing them to earn extra income through guiding, and the sales of local crafts.

As part of efforts to help market the services of community guides, Tourism Selangor has produced culture maps of Klang, Kuala Selangor and Sabak Bernam respectively which includes a list of places to eat, things to do, historical sites, as well as contact information for local guides  and inbound agents.

Quake-shaken Pampanga stirs back to business

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San Guillermo Parish in Bacolor among the 24 churches temporarily closed for inspection after sustaining damage in the quake

Pampanga, an emerging tourist hub a few hours from Manila famed for cuisine, heritage churches and adventure travel, is the most damaged by the magnitude 6.1 earthquake on Monday, but travel consultants expect impacts on the province’s tourism to be short term.

Twenty-four of the province’s heritage churches, including several damaged by the earthquake that was also felt in metro Manila, were closed for inspection.

San Guillermo Parish in Bacolor (pictured) is among the 24 churches temporarily closed for inspection

Danny Cerdena, general manager of Pampanga-based The Blue Voyage Travel Service, said he will know by today whether a group of eight tourists scheduled to take the new Mount Pinatubo Golden Trail Adventure on Saturday will be allowed to proceed.

Authorities will check whether the new route, from Sapang Bato in Angeles up to Porac passing through scenic gorges, lahar river beds and waterfalls up to the volcano’s crater is safe, Cerdena told TTG Asia on the sidelines of yesterday’s Travel Meeting Asia in Manila organised by Messe Berlin.

He said he is also working on a group of 60 pax from India planning a Pampanga tour in mid-May.

Despite certain damages to the old churches swarmed by pilgrims during the Lenten season, Cerdena said the earthquake should not impact on Pampanga’s tourism as the province remains accessible and its main attractions intact.

Ritchie Tuano, president of the Philippine Travel Agencies Association (PTAA), said the quake’s biggest impact were the flight cancellations out of Clark International Airport, which was damaged and closed but reopened yesterday afternoon.

Tuano said there were PTAA members whose travel groups were affected by the flight cancellations, including those by Philippine Airlines with significant domestic operations in Clark; Cebu Pacific; Air Asia; Qatar Airways; Emirates and Cathay Dragonair. These airlines have since resumed operations in Clark.

The flight cancellations in Clark International Airport also affected the Ninoy Aquino International Airport (NAIA) as a number of the flights in Clark were diverted to the latter.

Fe Abling Yu, general manager of Arfel Travel and Tours, said she has a group of 50 doctors going to Taiwan but their flight from NAIA was delayed by several hours.

Abling Yu said their partners understand the situation so they just adjusted the tour programme and everyone, from hotels down to tour guides, cooperated.

Hotels limp back to normalcy amid heightened security in Sri Lanka

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Hotels are reactivating security scanners from the civil conflict and police presence has been heightened

As Sri Lanka’s tourism industry inches towards recovery amid intensified security after the tragic Easter Sunday carnage, the Kingsbury – one of three hotels subject to suicide bomb attacks – said it will resume normal operations on Thursday.

Imara De Chickera, the hotel’s director of communications and spokesperson, said the hotel would be open for normal operations on Thursday, five days after suicide bombers detonated bombs at this hotel and two others, the Shangri-La and the Cinnamon Grand – all in the capital.

Hotels are reactivating security scanners from the civil conflict and police presence has been heightened

“Our accommodation and banquet operations are open, in addition to three restaurants and a bar,” she said, adding that the main restaurant where the suicide bomb was detonated is closed for repairs.”

Asked whether the hotel was still receiving bookings, she said: “Surprisingly some people called and wanted rooms.” While the Cinnamon Grand has been open throughout with limited operations, the Shangri-La has been closed until further notice.

At least 359 people, including 40 foreigners, died in the attacks at the three hotels and three churches across the land. International Islamic terror group, the ISIS has claimed responsibility for the attacks, while the government has blamed an Islamic extremist group called the National Thowheeth Jama’ath, adding that it had foreign links.

The bombings were believed to be the worst single strike Sri Lanka has seen, even considering the 30-year Tamil separatist conflict which ended in May 2009.

Some hotels are seeing security intensified similar to what was seen during the Tamil separatist conflict, the industry was putting the pieces together to put forward a brave face to the world and demonstrate resilience, much like in the dark days of 1980-2009.

As travel players worldwide express solidarity with the country in the wake of the attacks, Champika De Silva, cluster director of sales at Anantara Resorts in Sri Lanka, said they received assurance and support from foreign operators. Kuoni for example urged some worried patrons to postpone the holiday, instead of cancelling it altogether. “That was very nice and considerate, I thought,” she said.

Two large groups from Australia and France had cancelled bookings while April/May looked bleak. “There is no pick-up in bookings, enquiries are non-existent,” she said, although they had some bookings for October.

Shiromal Cooray, chairperson of Jetwing Hotels, has seen “a fair amount of cancellations”.

With tight security by police, assisted by the military to reinstate order, she expressed hope for the situation to be brought under control very soon.

Stringent security at hotels meant all car parks in the building and its vicinity were closed and vehicles coming to the hotels had to be park elsewhere.

All bags went through stringent checks while metal detectors and other security scanners that some hotels used during the 30-year conflict have been reactivated.

Sanath Ukwatte, chairman of the Mount Lavinia Hotel and president of the Hotels Association of Sri Lanka, said they had about 20-30 per cent cancellations, adding that there was heightened police presence near the hotel as part of state security measures.

“These stringent measures would ease once the situation is brought under control,” he expects. The association was also meeting on April 29 for its routine monthly meeting where the crisis will be reviewed.

Sri Lanka Tourism, in a statement on Tuesday, reassured the world that the country is open for business and all possible measures have been taken to ensure the safety and security of tourists.

“Our world-famous tourism sites, hotels, resorts and other tourist attractions will remain open as usual. There are no road closures or restrictions on movement anywhere in the island,” the NTO said. “We look forward to warmly welcome all those who have planned trips to the country.”

Oyo makes room for new experiences initiative

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Having made inroads in major markets around the world including Japan, India-based Oyo Hotels & Homes is now venturing into the experiences sector with the launch of Oyo Near You in its home country.

The new initiative will offer a curated list of experiences and events, targeting locals as well as travellers “wanting to experience something refreshing” and “reasonably priced at convenient locations”, the company wrote in its blog.

House parties among the Oyo experiences available

Activities offered range from house parties, stand up comedies, live performances, movie screenings and wine tasting sessions.

Oyo Near You has been launched in Delhi & NCR where these activities will be held in GK1, GK2, New Friends Colony, Sector 15 Gurgaon, South City 1 Gurgaon and Sector 47 Gurgaon.

In the pipeline are plans to roll out the service in other Indian cities like Bengaluru, Goa, Kolkata, Mumbai, Chennai, Jaipur, Hyderabad and Pune in the coming months, the company announced.

New group DOSM for Shinta Mani Hotels

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Shinta Mani Hotels has appointed Janet Chan as group director of sales & marketing.

Based in Bangkok, Chan will oversee sales and marketing for the four Shinta Mani Hotels in Cambodia including the Bensley Collection properties; Bensley Collection – Shinta Mani Siem Reap and Bensley Collection – Shinta Mani Wild.

Chan brings 20 years’ experience to her role with an extensive background in luxury travel. She began her career in retail travel and entered the luxury sector with Small Luxury Hotels of the World in Sydney. Three years later she joined Preferred Hotel Group as manager, brand development for Australia, New Zealand and the Pacific.

Since 2010, she has held a number of senior sales and marketing roles in luxury hotels including Hotel de la Paix Siem Reap and Raffles Grand Hotel d’Angkor in Cambodia, VOMO Island Fiji and Raffles Beijing Hotel.

Prior to joining Shinta Mani Hotels, she was most recently director of luxury sales North Asia for Accor’s luxury brands.

Trip.com rolls out rewards programme for members

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Ctrip's international brand now has a rewards programme

Trip.com, the international brand of Chinese OTA giant Ctrip Group, has launched a new rewards programme entitled TripPlus.

Trip.com members will now be able to accumulate loyalty points – dubbed Trip Coins – whenever they book flights and hotels or write a review on Trip.com platforms. Accumulated Trip Coins can be used to gain exclusive discounts on future purchases.

Ctrip’s international brand now has a rewards programme

The new rewards programme will enable members to earn 25 Trip Coins for every US$100 spent on flight bookings, 80 Trip Coins for every US$100 spent on hotel bookings, and up to 120 Trip Coins for every hotel review posted.

Members can either make instant savings on Trip.com hotel products by selecting the number of Trip Coins to use when booking, or exchange Trip Coins for access to promo codes.

TripPlus works in tandem with Trip.com’s tier membership system, which includes Silver, Gold and Platinum membership. Members of all three tiers are entitled to exclusive hotel deals, while Gold and Platinum Tier Members will respectively receive 10 per cent and 30 per cent more Trip Coins on any flight or hotel booking.

Higher levels of membership are reached through the separate accumulation of Tier Points on Trip.com platforms, earned through making flight and hotel bookings.

MakeMyTrip now a Contiki preferred sales agent

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India's biggest OTA will now promote Contiki across sales channels

Contiki has partnered Indian OTA MakeMyTrip as the youth travel operator targets young Indian outbound travellers.

Now one of Contiki’s preferred sales agents (PSA), MakeMyTrip will feature Contiki’s best-selling trips, promoting them through its website as well as retail outlets and B2B channels.

India’s biggest OTA will now promote Contiki across sales channels

India is a growing market and key area of focus for Contiki, with trip bookings increasing threefold over the past five years. With MakeMyTrip, Contiki hopes to further expand its reach and inspire young travellers to embark on a trip of a lifetime to Europe and beyond.

“Our agent partners have shared that over 80 per cent of their millennial customers make enquiries about international travel, and most specifically Europe is trending. More importantly, the majority of our customers are searching for their trips via mobile and digital devices,” said Timothy Su, senior sales & marketing manager, Asia.

Commenting on the strong potentials in the Indian market, Vipul Prakash, COO, MakeMyTrip, said: “Combining a fast-expanding Internet user base with the world’s largest millennial population with more discretionary income armed with aspirational travel goals – India has hit a sweet spot when it comes to millennials and Gen Z travel business.”

Myanmar boutique hotel collection appoints representation

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Myanmar Treasure Resort, Ngwe Saung
Myanmar Treasure Resort, Ngwe Saung

The Bangkok-based Red Elephant Reps is now representing HTOO Hospitality, a collection of boutique hotels in 11 destinations within Myanmar.

HTOO offers four categories of boutique hotels: Unique, which includes Malikha Lodge in Putau; Luxury, counting Aureum Palace Hotels and Resorts in Bagan, Inle and Nay Pyi; Premier, present in Bagan, Inle and Ngwe Saung; as well as Affordable, including Kandawgyi Hill Resort in Pyin Oo Lwin, Pathein Hotel in Pathein and Pale Mon Lodging in Myeik.

Aviation roundup: Vietjet, AirAsia, Garuda and more

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Vietjet opens HCMC-Bali route
Vietjet will be the first airline to connect Ho Chi Minh City (HVMC) with Bali starting May 29. The four-hour flight will operate five times per week, on Mondays, Wednesdays, Thursdays, Fridays and Sundays. It departs from HCMC at 08.05 and arrives in Bali at 13.05. The return flight takes off from Bali at 14.05 and lands in HCMC at 17.05. Operated with Airbus A320-A320neo aircraft, the flight will be able to accommodate 180-230 passengers.

AirAsia to connect Bangkok and Sihanoukville
AirAsia will launch direct flights from Bangkok (Don Mueang) to Sihanoukville in Cambodia starting July 1. On Mondays, Wednesdays, Fridays and Sundays, flight FD660 departs from Bangkok at 14.25 to arrive in Sihanoukville at 15.50. FD661 then leaves Sihanoukville at 16.25 for arrival back in Bangkok at 17.45.

Garuda, SIA expand codeshare to Singapore-Jakarta
Singapore Airlines (SIA) and Garuda Indonesia have expanded their codeshare agreement to cover services between Singapore and Jakarta. SIA and Garuda Indonesia each operates nine flights per day on the route. The two carriers first started codesharing in 2010 on each other’s flights between Singapore and Denpasar (Bali). In 2014, the agreement was expanded to include flights between Singapore and Surabaya. SIA and Garuda Indonesia operate a combined total of 175 weekly scheduled services between Singapore and Indonesia.

SIA’s regional subsidiary SilkAir also codeshares on Garuda Indonesia-operated flights to Denpasar and Surabaya, while Garuda Indonesia codeshares on SilkAir-operated flights to ten destinations in its Indonesia network.

Qantas to launch winter flights from Sydney to Sapporo
Qantas will launch new direct seasonal flights between Sydney and Sapporo. To coincide with the peak ski season, Qantas will fly thrice weekly to Sapporo’s New Chitose Airport between December 16, 2019 and March 28, 2020. The flights will be operated with Qantas’ upgraded Airbus A330 aircraft, offering more than 10,000 seats on the route over this period.

Qantas will be the first airline to fly direct between Sydney and Sapporo and the service will be the national carrier’s fifth route between Australia and Japan.

Hainan Airlines to inaugurate first mainland China-Norway service
Hainan Airlines is planning to launch flights between Beijing and Oslo on May 15. This will be the first direct route between mainland China and Norway as well as the airline’s first non-stop Nordic service. The Beijing-Oslo route, with three round-trip weekly flights will be serviced by an Airbus A330-300 aircraft with 32 seats in business class and 262 seats in economy class.

On Mondays, Wednesdays and Fridays, HU769 departs Beijing at 01.30 to arrive in Oslo at 05.30. On Mondays and Fridays, HU770 leaves Oslo at 14.30 for arrival in Beijing at 05.30 the following day. The return flight on Wednesdays are scheduled to leave Oslo at 13.55, for arrival in Beijing at 05.00 the next day.

Grab expands super app ambitions into hotel bookings, event tickets

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Agoda's Jasmin Kossmann; HOOQ's Vishal Dembla; Grab's Jerald Singh; and BookMyShow's Kenneth Tan at the media launch yesterday

No longer content to be just a ride-hailing and food delivery app, Singapore-based Grab has unveiled its ambitions to become a bigger, better super app with the introduction of four new services – hotel booking, daily trip planning, purchasing of tickets and on-demand streaming – direct from its Grab app.

The four new tiles on the Grab app – named Hotels, Trip Planner, Tickets and Video respectively – will be progressively rolled out in Singapore from today, and will be available to all users in June this year.

Agoda’s Jasmin Kossmann; HOOQ’s Vishal Dembla; Grab’s Jerald Singh; and BookMyShow’s Kenneth Tan at the media launch yesterday

Jerald Singh, Grab’s group head of product and design, shared at a media briefing yesterday that outbound travel spend for South-east Asia is expected to hit US$115.9 billion in 2028. With Singapore residents among the most well-travelled in South-east Asia, foraying into accommodation booking is a logical next step for the company.

With the Hotels booking service, Grab users will be able book accommodation from Agoda and Booking.com through the Grab app. Grab users will benefit from exclusive hotel offers, as well as preferential rates for Platinum users, and be able to redeem vouchers to obtain discounts. Free insurance coverage, transport discounts and other benefits and features are also in the pipeline, and will be rolled out soon.

Currently, the Hotels tile is only available to select Grab users, but it will be rolled out to all users next month (May). And while Booking.com has confirmed its partnership with Grab, the integration will only be complete later this year. This Hotels service will be available in Singapore, Indonesia, Malaysia, Philippines, Thailand and Vietnam.

Next, the Trip Planner service will enable Grab users to plan their transit journey with the help of public transportation and end-to-end directions. Available now in select cities of Singapore, Bangkok, Jakarta and Klang Valley, the app will offer real-time schedules and statuses in the event of delays or service disruptions. The app will of course, offer the Grab modes of transportation as well.

When asked if public transport fares can be paid with GrabPay (Grab’s payment solution), Singh noted that it is something the company is working on, and plans to roll it out in the near future.

After which, Grab’s Tickets purchasing service will go live in June 2019 in Singapore, Indonesia and Malaysia, in partnership with BookMyShow, an India-headquartered ticketing platform.

The initial launch will allow Grab app users to book movie tickets at Carnival Cinemas and Cathay Cineplexes, but Kenneth Tan, the company’s CEO & head of product South-east Asia, revealed that eventually BookMyShow will move beyond cinema tickets and offer concerts and musicals as well.

Unlike other online ticketing services in the current marketplace, users don’t have to create a new account and will be able to pay seamlessly with GrabPay, while earning GrabRewards points with every transaction.

Grab has also partnered with HOOQ – a video-on-demand service born in Asia – to allow users to stream online video content while on their commute.

Starting in May 2019, all Grab users in Singapore get to enjoy two months of free HOOQ content when they subscribe via their Grab app, and will enjoy a discounted rate of S$7.98 (US$5.90)/month thereafter, payable with GrabPay. Currently available in Indonesia, the video streaming service will also be rolled out to Thailand and the Philippines later this year.

Singh commented: “It is through partnerships that we have become the only true regional super app with multiple services in multiple markets. Last year we announced GrabPlatform to supercharge our partnerships strategy, and we believe that it has become a true differentiator in the region. It enables us to expand into new verticals quicker than we can on our own, at the same time empowers our partners to scale their business with our reach and assets.

“With more than 500 GrabPlatform partners by the end of the year, we’re building an ecosystem that will truly be a force to be reckoned with, an ecosystem that value-adds and serves everyone on our platform, be it drivers, merchants, users or partners,” concluded Singh.