TTG Asia
Asia/Singapore Tuesday, 16th December 2025
Page 1088

Phuket’s Kata and Karon hotels pledge to sustainable tourism practices

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41 hotels and resorts under the KataKaron Business Association sign MOU to foster green initiatives

The KataKaron Business Association (KBA) in Phuket, comprising local hotel and resort owners, has signed an MoU pledging that they will achieve four major objectives over the coming year for the benefit of the environment and the local community.

KBA’s president Angkana Tanetvisetkul led Supaluck Damrongchuea from the Phuket Public Health Department and TAT Phuket’s deputy director Montee Manator, as well as owners and representatives from the 41 hotels & resorts, to sign the MOU.

Objectives for the deal include reducing the garbage generated and all plastics used in daily operations by 80 per cent by end 2020; making guest rooms in all hotels, resorts and beaches (zoned) non-smoking; encouraging visitors to carry garbage back from their day on the beach for sorting at the hotels and resorts; and developing local community projects to encourage local restaurants to install grease traps and monitor the water being discharged from their outlets.

Four Points by Sheraton Kuala Lumpur, Chinatown names DOSM

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Rosidah Abdullah has been appointed director of sales & marketing at the soon-to-open Four Points by Sheraton Kuala Lumpur, Chinatown in Malaysia.

In her new role, Abdullah will head the hotel’s sales, marketing, events, revenue management and reservations divisions, while developing business strategies that drive growth, maximising all revenue streams and exceeding business goals of the hotel.

With 15 years of sales and client management experience in the hotel industry, Abdullah previously served as director of sales at a sister property of the Marriott group in Malaysia, The Westin Kuala Lumpur.

Prior to that, Abdullah was assistant director of sales at Grand Millennium Hotel Kuala Lumpur under the Millennium Hotel and Resorts. She was also the senior sales manager of Hilton Worldwide Malaysia’s national sales office for four years where she oversaw key accounts for six Hilton hotels nationwide.

Accor and Alibaba Group strike strategic partnership

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French hospitality group Accor and China’s retail giant Alibaba Group have sealed a strategic collaboration to develop a series of digital applications and loyalty programmes to improve the consumer and traveller experience over the next five years.

The strategic collaboration will enable Accor to gain access to Alibaba’s nearly 700 million consumers across its China retail marketplaces. Alibaba’s travel arm Fliggy will allow consumers to book Accor hotels, access catering services, book entertainment and take advantage of other lifestyle services, while payments can be made using Alipay, a digital payment service operated by Alibaba affiliate Ant Financial.

Accor’s Gary Rosen and Alibaba Group’s Angel Zhao seals partnership to develop a series of digital applications and loyalty programmes

Already, Accor has developed Haoke (which means “welcome” in Chinese), a certification programme that ensures Accor’s hotels are ready to welcome Chinese guests by incorporating Chinese-language, Chinese dishes on menus, Chinese-speaking staff, and other services and payment systems that meet the needs of Chinese travellers.

The collaboration between Accor and Alibaba will be instrumental to the roll-out of Accor’s soon-to-be-launched lifestyle loyalty programme, ALL – Accor Live Limitless, according to Accor leaders. Alibaba will make the programme’s services and benefits available to its massive consumer base, leveraging its ecosystem, consumer insights and digital marketing capabilities, accelerating the roll-out of ALL in China and around the world.

Sebastien Bazin, Accor’s chairman & CEO, said: “China’s importance to the world’s tourism industry and this key collaboration with Alibaba will symbolically strengthen economic ties between China and France, while giving Chinese travelers access to exciting events and benefits through ALL – Accor Live Limitless.”

“ALL forms an integral part of Accor’s aggressive and visionary digital strategy leveraging the growing Chinese travel market,” said Gary Rosen, chairman and COO, Accor Greater China. “This is a milestone collaboration endorsed by two forward-looking nations, and extremely significant for Accor.”

Daniel Zhang, executive chairman and CEO of Alibaba Group, said: “Over the past 20 years, Alibaba has formed two flywheels with one focused on consumers and the other on enterprises. Our consumer-facing business facilitates and stimulates consumption, of which travel consumption is an important segment. Through the Alibaba Business Operating System, we enable tourism industry partners such as Accor to fully digitise their business operations, from sales to marketing, brand building to member management and service innovations.”

The announcement was made at a special ceremony in Beijing during the 2019 China International Import Expo, of which Accor was among the delegation of French companies accompanying French president Emmanuel Macron on a state visit to China.

TripAdvisor forges Chinese joint venture with Trip.com

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China-based OTA Trip.com Group (formerly Ctrip) has entered into a strategic partnership with TripAdvisor to expand its global footprint, including a joint venture, global content agreements and a governance agreement.

Ctrip Investment Holding, a subsidiary of Trip.com Group, has entered into a joint venture with TripAdvisor’s subsidiary, TripAdvisor Singapore. Trip.com Group will be the majority shareholder of the new joint venture entity and will contribute cash and market expertise. TripAdvisor will own 40 per cent of the joint venture and will contribute a long-term exclusive brand and content license and other assets of its China business.

Trip.com forges partnership with TripAdvisor to expand global reach

The joint venture, which will operate globally as TripAdvisor China, will see both companies sharing inventories in travel categories at the joint venture level.

As well, Trip.com Group and TripAdvisor have entered into global content agreements providing for distribution of select TripAdvisor content on major Trip.com Group brands, including Trip.com, Ctrip, Skyscanner and Qunar.

Furthermore, both parties have entered into a governance agreement which will give Trip.com Group a nomination right for one TripAdvisor board seat after approval from relevant regulatory authorities. To maintain the board seat, Trip.com Group shall acquire up to US$7 million TripAdvisor shares or TripAdvisor shares valued at US$317.6 million through open market transactions within one year following regulatory approvals.

TripAdvisor and its controlling shareholder Liberty TripAdvisor Holdings (LTRP) have separately agreed to provide Trip.com Group with certain information rights with respect to potential transactions for the sale of TripAdvisor Class B shares or LTRP Series B shares, respectively.

The broad strategic partnership pairs Trip.com Group’s market leadership in travel booking capabilities and China travel market expertise with TripAdvisor’s unique brand strength, rich global user-generated content, and points-of-interest database, as well as best-in-class in-destination supply. The strategic partnership marks an important step for Trip.com Group to realise its globalisation vision with greater quality services, and for TripAdvisor to further strengthen its position as a global travel leader.

“China is one of the largest and fastest growing travel markets in the world. Trip.com Group, with its established brands and travel market leadership, is the perfect partner to help us achieve our long-term goals in the region,” said Stephen Kaufer, president and CEO, TripAdvisor.

Jane Sun, CEO of Trip.com Group, said: “As we expand our footprint overseas, it is important that we offer not only seamless access to global travel inventory, but also quality reviews, opinions and pictures generated by other fellow travellers. We are very excited about this strategic partnership, which will undoubtedly further enhance the travel experience for our customers worldwide.”

Airbnb to verify all listings following recent controversies

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Short-term home rental company Airbnb said on Wednesday it will introduce new safety measures in the wake of a fatal shooting at an Airbnb rental in Orinda, California last week, including a 24/7 hotline and review of “high risk reservations”, according to a Reuters report.

Airbnb co-founder and CEO Brian Chesky was quoted by the report as saying at a conference that the company would plough a “significant investment” in the new measures. He also added that it would not have an impact on plans to go public next year.

Airbnb to step up security measures in wake of fatal shooting

Following last week’s fatal shooting incident, where five people were killed at a massive Halloween party inside a rental home, Airbnb has banned “party houses”, according to the report.

In a Twitter post, Chesky said that Airbnb will broaden manual screening of high-risk reservations, first to North America and then globally next year.

The company will also launch a 24/7 hotline for neighbours of Airbnb properties to report concerns anytime, anywhere in the world, he said in another Twitter post.

Chesky also tweeted that Airbnb will be offering a “guest guarantee” from December 15 so customers dissatisfied with the accuracy standards of a listing can rebook at another property or get a full refund.

The company will also begin a verification process for all seven million listings on its platform in bid to regain customer trust, with the objective of verifying all listings by December 15, 2020.

Artyzen readies for APAC expansion, including Singapore and China

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Artyzen Lingang Shanghai Lobby Lounge

Hong Kong-based Artyzen Hospitality Group has unveiled its ambitious expansion plans with the announcement of seven pipeline projects across mainland China and Singapore by 2023, while plans to roll out its forth hotel brand are already in the works.

Since its inception in 2013, the group has been expanding and currently operates six hotels. It will be launching seven properties under the Artyzen Hotel and Artyzen Habitat brands in Singapore and across mainland China, including Qiantan Shanghai, Lingang Shanghai, Taopu Smart City Shanghai and Hengqin Island in Zhuhai, over the next two to three years.

Artyzen has also partnered Lujiazui Group to build two integrated developments, which will include residential properties, convention centres, cultural centres and hotels.

Meanwhile, the hotel group has plans to introduce another new lifestyle brand before December 2019. Artyzen Hospitality Group’s president Robbert van der Maas told TTG Asia that this select service brand will offer limited service and relatively small rooms. The first property will debut at a new CBD in Shanghai with about 220 rooms. The deal is still under non-disclosure agreement and will mark the launch of its fourth brand.

The company’s current portfolio of brands are luxury brand Zitan, Artyzen Hotels and Resorts, and Artyzen Habitat.

However, Zitan hasn’t been rolled out in markets yet. Van der Maas explained: “As a young hotel company launched six years ago, we are still developing and looking for the right opportunities and locations for Zitan. The first Zitan may take another two to three years to launch as we are actively looking at destinations like London, Paris and New York.

“For our Artyzen brands, we don’t want commodified experiences or duplicate products so we curate and celebrate the differences between our hotels within the same brand. In fact, these brands can also co-exist together, so we adopt a dual-brand execution. You might have two hotel brands under the same site and cater for two different markets,” he said.

Apart from this, the group also focuses on developing a cluster of hotels in one country at a time. The first cluster is located in Macau – Grand Coloane Resort and Grand Lapa.

“We’re now building a hotel on the border of Hengqin Island in Zhuhai which will mark our third hotel in this cluster. In the meantime, discussions about opening a property in Zhuhai are underway and we are also looking at Hong Kong,” Van der Maas said.

“Next, we are planning to expand into the Greater Bay Area, i.e. Dongguan and Guangzhou. Likewise for Shanghai, we are looking at Wuxi, Nanjing and Suzhou to start building the first cluster of our properties.”

Van der Maas added that the company will be developing two hotels in Qiantan – Artyzen Habitat and Artyzen New Bund 31, which is a multi-purpose destination.

Artyzen Hospitality Group is also undertaking its first hotel in Singapore with the development of Artyzen Cuscaden Singapore in the Orchard neighbourhood.

The group also has longer-term plans to grow its global footprint, and is exploring opportunities in Australia, Japan, the Maldives, South-east Asia and Portugal, according to van der Maas.

Artyzen Hospitality Group will be operating 13 hotels, with close to 3,000 rooms in Beijing, Shanghai, Singapore, Macau and Hawaii, including those under construction.

Update: The story headline earlier stated that the Artyzen Hospitality Group will be bringing the Habitat brand to Singapore. It should be a Artyzen Hotels and Resort brand. The headline has been updated to reflect the group’s expansion in Asia-Pacific. 

Sabre Hospitality Solutions’ Frank Trampert heads up APAC, EMEA in new role

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Frank Trampert has been appointed as managing director & CCO, EMEA & APAC, Sabre Hospitality Solutions.

In this role, Trampert will be responsible for the financial performance, customer engagement and overall growth of Sabre Hospitality Solutions across Europe, the Middle East, Africa and Asia-Pacific.

Having joined Sabre in January 2017 to lead the company’s Asia-Pacific region, Trampert first oversaw the growth of Sabre Hospitality Solutions within the region, until he took on an interim role earlier this year to include EMEA within the territories he was accountable for.

Prior to joining Sabre, Trampert held numerous roles within the industry, including leadership positions with Wyndham Hotel Group in Hong Kong, Carlson Hotels across four continents, Brand Karma in Singapore, and most recently, as the CEO for Tune Hotel Group in Malaysia.

Wyndham to take TRYP down Melbourne lane

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Wyndham Hotels & Resorts will be launching TRYP by Wyndham, its urban lifestyle brand, in Melbourne.

Set to open in March 2021, the 173-key TRYP by Wyndham Carlton Melbourne will feature a café-style restaurant, a rooftop bar, a modern fitness centre, communal work areas, meeting rooms and a business zone.

The new Melbourne hotel, which is being developed by Manors Gate Group, forms part of a strategic expansion of the TRYP by Wyndham brand in Australia. This is the fifth location announced in the country, following TRYP by Wyndham Fortitude Valley in Brisbane, which is already open, and three additional properties in the pipeline: TRYP by Wyndham North Lakes and TRYP by Wyndham Southport in Queensland, and TRYP by Wyndham Pulteney Street Adelaide in South Australia.

TRYP by Wyndham Carlton Melbourne will be managed by Resort Management by Wyndham, a subsidiary of Wyndham Destinations which currently manages 63 properties across Australia, New Zealand, Fiji, Thailand, Indonesia, Japan and Europe.

New hotels: The Standard, Huruvalhi Maldives, The Postcard Dewa Thimphu, and more

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The Standard, Huruvalhi Maldives
Standard International has opened its first Asia-Pacific property in the Maldives, following its London debut. The Standard, Huruvalhi Maldives, nestled between the Raa and Baa Atolls, is home to 115 private pool villas, each featuring its own private lounge deck and plunge pool. Facilities include a spa with nine treatment rooms and a communal hammam; an overwater nightclub; and six F&B offerings ranging from a beachfront BBQ shack to Maldivian cuisine featuring ingredients taken from the island farm. Activities include diving and snorkelling at the house reef, while boat excursions and night fishing can also be arranged.

The Postcard Dewa Thimphu, Bhutan
Located a 20-minute drive from Bhutan’s capital city and nestled in a forest is this 15-key mountain hideout. The hotel’s 13 rooms and two suites range from 92m2 to 185m2 – the largest being The Raidak Suite, complete with a private garden, terrace and dining gazebo. Amenities on-site include a restaurant, spa, gym, as well as a temperature-controlled swimming pool. Guests can partake in activities such as yoga, hike to ancient Buddhist temples, tour the numerous sacred sites, or take in the pristine views of the Khasadrapchu Valley and Raidak River.

Seda Lio, Philippines
This property stands along a 4km-long stretch of beach within the Lio Tourism Estate in El Nido, Palawan. Rooms start from 45m2 in size, and all 153 rooms feature a balcony. Amenities on-site include a two level infinity pool, children’s playroom and outdoor play area poolside cabanas, gym, spa with eight treatment rooms, and all-day restaurant. Function rooms at the hotel can accommodate up to 300 pax, plus El Nido’s only indoor ballroom that can seat 150 people.

Monopoly Mansion by Sirocco, Malaysia
The first Monopoly-themed hotel in the world has opened with 290 guestrooms, spread across 14 storeys, in Kuala Lumpur. Features and subtle hints of the board game and the Great Gatsby era (when the idea for Monopoly came about) will be incorporated into the aesthetics of the hotel. For instance, room keycards have been designed like the property cards from the game. Facilities include a rooftop pool, lounge, several restaurants, gym, spa, kids’ playground, alongside a range of meeting spaces including a pillarless Grand Sky Ballroom.

Aerotel Beijing, China
The two-storey hotel is located in the north-east pier of Beijing Daxing International Airport, spanning more than 9,000m2 and offering 215 guestrooms. Other facilities within Aerotel Beijing include a fitness corner, game room with billiard table, and the library lounge/restaurant which offers an international buffet and a la carte menu.

As the flagship property and a first for Aerotel, the hotel also houses two meeting rooms – Xijin House and Jibei House, and VIP room Guji House. Equipped with an audio-visual system, the facilities can accommodate meetings, private dinners and intimate gatherings for up to 36 guests.

Sunway Hotels & Resorts announces 11.11 sale

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Family fun at Sunway Lagoon

Come November 11, 2019, Malaysia-based Sunway Hotels & Resorts will be joining the biggest global cyber sale, with 98 per cent off on the first night of stay.

The 11.11 Sunway-cation Sale is expected to offer room rates from as low as RM10 (US$2.30) on the first night at participating Sunway Hotels & Resorts in Malaysia, Cambodia and Vietnam, according to the hotel group.

Family fun at Sunway Lagoon

Participating hotels include Sunway Resort Hotel & Spa, Sunway Pyramid Hotel, Sunway Clio Hotel in Sunway City Kuala Lumpur, Sunway Putra Hotel and Sunway Velocity Hotel in Kuala Lumpur city centre, Sunway Hotel Georgetown and Sunway Hotel Seberang Jaya in Penang, Sunway Hotel Phnom Penh and Sunway Hotel Hanoi in Indochina.

The 11.11 Sunway-cation Sale is applicable for stays between November 12, 2019 to June 30, 2020 with a minimum of three days, two nights stay at its hotels in Malaysia, Cambodia and Vietnam when booked directly at www.sunwayhotels.com from 00.00 to 23.59 on November 11, 2019. Terms & conditions apply.