Scoot links Singapore to Europe and Indonesia via new platform
Scoot, the low-cost subsidiary of Singapore Airlines, has launched a virtual interline platform developed with travel technology company Dohop. Dohop’s interline technology allows airlines...
Philippine Airlines expands international reach with NDC Integration on Trip.com
Philippine Airlines (PAL) has launched the sale of international air tickets using New Distribution Capability (NDC) on Trip.com. As the first global travel service...
Trip.com launches AI-powered Trip.Planner for personalised travel itineraries
Trip.com has introduced Trip.Planner, an AI-powered planning hub designed to turn complex itineraries into simple, personalised journeys.
Whether for a weekend getaway or a multi-destination...
Frasers Hospitality leverages AI to streamline training and enhance service operations
Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...
Agoda introduces AI bot to answer hotel questions in real time
Agoda has launched an AI chatbot designed to provide instant answers to travellers’ hotel-specific questions. The Property AMA (Ask Me Anything) Bot aims to...
Sun PhuQuoc Airways teams up with Amadeus ahead of launch
Sun PhuQuoc Airways, Vietnam’s first airline dedicated to a “resort-in-the-sky” travel model, has selected Amadeus solutions, including the Altéa Passenger Service System (PSS), Amadeus...
Singapore Airlines adopts Qualtrics platform to improve customer feedback analysis
Singapore Airlines (SIA) has entered a three-year agreement with Qualtrics to strengthen its customer feedback systems. The airline is adopting the platform to streamline...
Travelport reports faster air search speeds on Travelport+ platform
Travelport has revealed improved global air search speeds on its Travelport+ platform. Travel agents using Travelport+ now receive results in an average of 0.84...
The Anam Group introduces AI chat function across hospitality websites
The Anam Group has introduced an AI chat function on its websites, providing real-time responses to user queries in around 150 languages. The technology...
Ant International expands Alipay+ with AI travel integration
Ant International has launched Alipay+ Voyager, an AI travel companion integrated into digital wallets, in partnership with Agoda, Fliggy and Trip.com.
The tool combines Ant...
