Travel Technology

Rakuten Travel has launched the Rakuten Travel AI Hotel Search, a free AI-powered service that provides tailored hotel recommendations to users via its smartphone...

Amadeus and Shiji have extended their partnership to promote and facilitate the licensing and referral of each other’s solutions, providing hoteliers with a more...

Accor is moving its global properties onto Oracle Hospitality Opera Cloud PMS to standardise its property management system across 110 countries. The platform will support...

Scoot, the low-cost subsidiary of Singapore Airlines, has launched a virtual interline platform developed with travel technology company Dohop. Dohop’s interline technology allows airlines...

Philippine Airlines (PAL) has launched the sale of international air tickets using New Distribution Capability (NDC) on Trip.com. As the first global travel service...

Trip.com has introduced Trip.Planner, an AI-powered planning hub designed to turn complex itineraries into simple, personalised journeys. Whether for a weekend getaway or a multi-destination...

Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...

Agoda has launched an AI chatbot designed to provide instant answers to travellers’ hotel-specific questions. The Property AMA (Ask Me Anything) Bot aims to...

Sun PhuQuoc Airways, Vietnam’s first airline dedicated to a “resort-in-the-sky” travel model, has selected Amadeus solutions, including the Altéa Passenger Service System (PSS), Amadeus...

Singapore Airlines (SIA) has entered a three-year agreement with Qualtrics to strengthen its customer feedback systems. The airline is adopting the platform to streamline...