Customer experience moves up on the OTA agenda
Online travel providers, often associated with inventory size rather than service, are increasingly fine-tuning the customer experience through methods ranging from tech-focused ones to...
MITA wants to double attendance at coming travel fair
For the third edition of its travel fair next year, the Malaysia Inbound Tourism Association (MITA) is hoping to double the number of attendees...
Volcanoes could be Malaysia’s hot new tourism product
The Malaysian Tourism and Culture Ministry (Sabah), along with Universiti Malaysia Sabah, is exploring the possibility of introducing volcano tourism in Tawau, which shares...
United eyes millennial demand with trade outreach
Amid launching direct connections between Singapore and the US – with its latest being the only direct route to Los Angeles – United Airlines...
Discover Seoul Pass now with Pyeongchang perks
Seoul Tourism Organization has launched a new limited edition Discover Seoul Pass with Pyeongchang card which grants foreign travellers travel benefits in both Seoul...
Bookings for Catalonia take a tumble
International air reservations for Catalonia fell 22 per cent from the beginning of October up to October 25, benchmarked against the equivalent dates last year,...
New ‘hotelplex’ in Seoul a test for Accor
Aside from the challenge of filling 1,700 new rooms in a soft market, AccorHotels’ new ‘lifestyle hotelplex’, Seoul Dragon City, is a test of...
Indonesian agents brace for digital leap with new online platforms
Two of Indonesia's major travel agency associations have launched online platforms, as the industry pushes forward in its integration with the digital economy.
Both the...
Ctrip buys Trip.com to enhance Skyscanner
Chinese online travel giant Ctrip has acquired Trip.com, a Silicon Valley-based travel planning and recommendation startup, which will allow Skyscanner to leverage Trip.com capabilities to launch in-trip...
Sentosa shores up digital efforts
Although Sentosa continues to receive high international arrivals, the island grapples with the challenge of attracting visitorship beyond its centrepiece attraction, Resorts World Sentosa.
To...
