TTG Asia
Asia/Singapore Wednesday, 28th January 2026
Page 2443

HRG appoints John Harvey marketing director

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HOGG Robinson Group (HRG) has picked John Harvey as marketing director.

With immediate effect, Harvey will be responsible for the company’s global marketing strategy and services.

Harvey first joined HRG in 1979 and worked his way up to an appointment on the board of then then UK business travel division in 1990.

After experience in other areas of commerce and industry, he returned to HRG in 2009 on an interim assignment to lead the global sales team through a period of transition and has recently been leading a number of major projects surrounding the development of new global initiatives.

Lufthansa expects resumption of near-normal operations

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FOLLOWING massive cancellations on Monday due to a widespread warning strike in Germany, Lufthansa says it expects operations to return to near-normal levels on Tuesday.

In a press release yesterday, the airline said the early shift would be on duty at Germany’s airports and only minimal disruption was likely to occur.

Lufthansa advised all passengers to check the status of their flights on its website before setting off for the airport, as a precautionary measure.

Monday’s warning strike by the Ver.di trade union had wreaked havoc on Lufthansa’s flight operations, with close to all domestic and intra-EU flights cancelled and about 150,000 passengers affected.

Unlike strikes in previous years, the carrier also cancelled most of its longhaul operations, reported Reuters. These included flights to Asia, including countries such as Singapore and India.

New golf tournament to tee off in Manila

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THE Philippines will play host to a world-class golf championship for the next five years as a result of a new deal sealed between Resorts World Manila and Asian Tour to title sponsor a US$750,000 tournament.

Scheduled to take place from November 14 to 17, all four rounds of the Resorts World Manila Masters will be staged at the Manila Southwoods Golf and Country Club as well as broadcast live on Asian Tour’s global television platform to reach over 200 countries.

The deal is Resorts World Manila’s first sponsorship on the Asian Tour and will attract top stars such as the Philippines’ Angelo Que, Juvic Pagunsan and Frankie Minoza.

It is hoped that the event will give the country’s golfing scene and tourism sector a boost.

Steve Reilly, COO, Resorts World Manila, said: “As this is a five-year agreement, we have every desire to grow the Resorts World Manila Masters into a sporting extravaganza that will entertain golf fans and television viewers from around the world. We want our event to be the golfing pride of the Philippines, hence the long-term agreement with Asian Tour.”

“We recognise the need for Resorts World Manila to fully support junior golf programmes in our country. With golf returning to the Olympics in three years’ time, we hope to play a role in ensuring that the Philippines will be represented in golf,” he added.

Asian Tour is the official sanctioning body for professional golf in the region.

Sala Hospitality Group expands boutique portfolio

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THAILAND-based Sala Hospitality Group has rolled out two new Sala boutique branded properties in Chiang Mai and Bangkok, with another slated to open in Ayutthaya early next year.

Launched a few days ago, the 17-room Sala Rattanakosin Bangkok marks the group’s first property in the Thai capital. Located on the eastern bank of the Chao Phraya River just across Wat Arun, the 17-key hotel features a riverside restaurant and a rooftop bar and terrace.

Earlier this month on April 1, Sala Lanna Chiang Mai opened its doors by the Ping River with 16 rooms and suites, including a two-bedroom pool suite, as well as two riverfront dining outlets.

Meanwhile, the 27-room Sala Ayutthaya will be unveiled in early 2014.

While guests at the seven-key Sala Khaoyai are mostly domestic, the above properties would cater to a mix of local and international travellers, said Sala Hospitality Group, COO, Brian Moodie.

When asked about Sala’s recent surge in openings, he said the new properties in Bangkok and Chiang Mai would make a “perfect complement” to the group’s beach resorts in southern Thailand. Sala has bigger, non-boutique resorts in Koh Samui and Phuket, with a third coming up in the former in late 2014.

Sala Samui Chaweng will launch with 100 rooms, including 65 pool villas and suites.

British Airways cuts capacity on Bangkok service

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BRITISH Airways (BA) will trim capacity on its Bangkok services by 22,568 seats annually in each direction between London and Bangkok from October 27.

BA will replace the 337-seater Boeing 747-400 that operates its daily connection linking Bangkok and London with a 275-seater B777-200ER.

As a result of this change, BA will no longer offer first class service on the route. The latter comprises 48 seats in business class, 24 in premium economy and 203 in economy.

Additionally, the flight’s departure time from London-Heathrow has been moved from 22.05 to 15.05 to arrive in Bangkok in the morning. Bangkok-London will now become a daylight flight.

Just like the carrier’s Sydney and Singapore services, outbound Bangkok flights will move from the current Terminal 3 to Terminal 5.

Hilton breaks into Pune with DoubleTree

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HILTON Worldwide has made its maiden foray into Pune with the signing of a franchise agreement for DoubleTree by Hilton Pune-Chinchwad, slated for opening in June.

The franchise agreement with Panchshil Hotels secures the fourth DoubleTree by Hilton hotel in India. The 115-room property is located in Chinchwad, which forms one of the country’s largest industrial hubs together with neighbouring suburb Pimpri.

Facilities include in-room Internet access, three dining outlets, an executive lounge, 24-hour business and fitness centres, an outdoor rooftop pool and 260m2 of meetings and events space.

“With the launch of our fourth (DoubleTree) hotel in India, we will be well on our way to doubling our network in the country this year. Presently, we have two hotels in Delhi NCR, at Gurgaon and Mayur Vihar, and a resort in Goa. We will open an all-suite hotel in Bengaluru and a resort in Jaipur later this year,” said John Greenleaf, global head, DoubleTree by Hilton.

Hilton Worldwide currently operates 12 hotels and resorts in India.

Martin Rinck, president, Asia-Pacific, Hilton Worldwide, anticipates the hotel group’s portfolio will increase to 17 hotels in India by the end of 2013.

Oakwood adopts new brand colours

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OAKWOOD has picked a new colour for each of its brands in Asia, launching a summer promotion and consumer campaign to promote its properties.

Oakwood Premier is associated with peacock blue, Oakwood Residence, forest green and Oakwood Apartments, mandarin orange.

Eric Ow, spokesman for Oakwood Asia-Pacific, explained that the shift to the brands’ new colours would take place in a gradual and subtle way. “You won’t see our residences suddenly painted all green, for example, but in some decorations and amenities,” he said.

“We also organise themed activities and gifts to introduce and (allow guests) to interact with the new colours. At the Oakwood Premier Cozmo Jakarta, for example, the residents are delighted with a teal macaroon exclusively prepared by the signature restaurant,” Ow revealed.

The company has rolled out the Oakwood’s Color of Summer promotion, featuring special deals for stays in any of its 25 properties, while a new consumer campaign, What’s My Color, has also been launched, inviting the public to share in words, photos or videos what the colours mean to them.

Singapore tourism lacks ‘software’

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CREATING a pipeline of unique and innovative content is one of the priorities set for Singapore’s tourism industry in the medium term, as the country seeks to sharpen its leisure and business event offerings in pursuit of quality growth.

Speaking at the annual Tourism Industry Conference yesterday, second minister for trade & industry, S Iswaran, said that in order to differentiate Singapore in the midst of keen regional competition, it was imperative to develop “distinct content and programming”.

Singapore Tourism Board (STB) chief executive, Lionel Yeo, explained that this would entail the NTO working with travel consultants to “create more itineraries that are catered to discerning travellers”, meaning less of the mass-market, single-day tours but those that offer “deeper immersion”.

In line with this push, details of the new Kickstart Fund, which supports experimental lifestyle concepts with tourism potential, were outlined yesterday. Running from June 3 to March 2016, grants of up to 50 per cent of qualifying costs per project will be available, capped at a maximum of S$75,000 (US$60,457). Projects could range from art tours to live events.

Agencies can also leverage the existing Tourism Technology Fund in either their business processes or the creation of enhanced experiences.

In addition, STB will launch a series of workshops in July, which will see leading consultants engage with attraction players in master classes to develop more in-depth products.

While industry members generally felt that the high-yield direction taken by the government was a necessary one, not every one agreed on how to get there.

For STB’s Yeo, what was lacking was the “ability to tell a good story”, a similar point raised by Association of Singapore Attractions chairman, Kevin Cheong, who said “heartware” – providing heartfelt service and targeting the heart of the consumer ­– was key.

However, Chan Brothers Travel group managing director & CEO, Anthony Chan, said that a master plan needed to be drawn up by STB to chart the resources, such as land and manpower, required by the tourism sector over the next decade.

– Read more in TTG Asia, May 3 issue

Goa launches Beach-Bumming and Coastal Delight packages

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THE Goa Department of Tourism and Goa Tourism Development Corporation (GTDC) have tied up to reel in summer holidaymakers with two vacation packages.

Under the Beach-Bumming package, visitors can choose to stay at Miramar Residency, Colva Residency or Panaji Residency, all run by GTDC, for 4D3N. The package also comes with two full days of sightseeing on GTDC-run coaches in North and South Goa and a river cruise.

Prices start at Rs7,270 (US$134) per couple for an air-conditioned room with continental breakfast, and Rs8,990 for an air-conditioned Deluxe room, inclusive of taxes.

On the other hand, the 5D4N Coastal Delight package includes two nights’ stay each at Miramar Residency and Calangute Residency, pick-ups and drop-offs at the airport, railway station or bus stand and welcome drinks and cookies on arrival.

Travellers on the package will also enjoy a full day of sightseeing in South Goa by air-conditioned taxi, a one-day spice plantation tour by taxi covering entry fees and lunch, a two-hour dinner cruise including entertainment and buffet dinner and entry passes to Tito’s Club or Club Mambos in Baga.

Coastal Delight packages go for Rs21,200 per couple, including a continental breakfast, for an air-conditioned Deluxe Cottage.

GTDC will also customise packages for groups. Visit the Goa Tourism website for details.

H.I.S. (Philippines) Travel, Manila

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Service at H.I.S (Philippines) Travel was adequate, but more attention should be paid to the finer details

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PRESENCE H.I.S. (Philippines) Travel is located on the second floor of the Serendra Shopping Arcade in Bonifacio Global City, above an attractive mix of upscale restaurants. Situated in a quiet, low traffic area, this travel agency is likely to attract customers who already know of the Japanese brand H.I.S or were recommended by local travel associations to visit the store. It also appears to serve locally-based Japanese, as it carries brochures of top hotels within popular Philippine tourist cities.

The main area is brightly lit from the inside, with a mix of Japanese and Filipino staff in an open plan office. On the glass storefront are many small posters promoting airfare promotions and destination posters including one advertising a newly opened Nagasaki theme park, a common draw for Filipinos.

APPEARANCE The frontline manager who entertained my queries was smartly but casually dressed in a long-sleeved shirt and dark pants, while the Filipino staff, who were answering queries on the phone, were even more casually attired – perhaps a little underdressed even. Their voices tended to overpower the manager’s.

EASE The Japanese operations manager who greeted me was very helpful and gave me a rundown of currently popular destinations among Filipinos, providing basic estimates on the ideal lengths of a one- to two-city itinerary in April and May. Information on the weather, flights, visa acquisition and attractions within main destinations was also provided with careful attention.

SUGGESTIONS The store has a very wide glass storefront, but the outer left side was not as brightly lit as the main office area. The store had also run out of Japanese destination brochures, and could only provide me with one of Hokkaido. The manager was very friendly and recommended I do some research on the Internet before returning with more queries, but I would have liked to see more brochures providing typical itineraries.

 The brochure I received quoted prices in Japanese yen, so having a flyer stating prices in the local currency or US dollars attached would have been helpful.