TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 1364

NYC & Co sets up shop in Singapore

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NYC & Company’s Christopher Heywood (third from left), Xzodus’s Ee Lian Lee (second from right) and the team from NYC & Company

New York City’s official destination marketing organisation, NYC & Company, has announced a new outpost in Singapore to stimulate further growth in South-east Asian demand for travel to the American city.

Operated by Singapore-based Xzodus, the representative office will oversee marketing outreach in Singapore, Malaysia, the Philippines, Vietnam, Indonesia and Thailand.

NYC & Company’s Christopher Heywood (third from left), Xzodus’s Ee Lian Lee (second from right) and the team from NYC & Company

“We want to leverage Singapore Airlines’ new direct flights between Singapore and New York, and will also work with other carriers like Eva Air, Philippine Airlines, Qantas and British Airways, as well as the travel trade, to develop the markets,” shared Xzodus’ director Ee Lian Lee.

Lee explained: “We see a lot of potential in the Philippines and Indonesia because of their (economies’) growing affluence and large population sizes.”

One of the campaigns for the region is 2019, A Monumental Year, which spotlights a full slate of upcoming developments to be opened next year in the city.

These include large-scale projects such as Hudson Yards in Manhattan; The Shed, a multi-arts centre; Vessel, a visionary urban landmark; the new Statue of Liberty Museum; as well as renovation and expansion of the Museum of Modern Art.The campaign will also highlight recently opened or upgraded attractions in New York, such as Domino Park, Luna Park Coney Island and the Seaport District NYC’s Pier 17.

Accompanying these developments is a schedule of hotel openings – with debuting names such as Marriott’s The Times Square Edition and Six Senses – that will contribute to a forecasted 140,000 hotel rooms by the end of 2021, from 117,500 today.

Addressing concerns that the global image of the US may have affected tourism arrivals to the country, NYC & Company’s senior vice president, global communications, Christopher Heywood, revealed: “It’s something we have definitely had to weather over the last couple of years.

“After inauguration last year, we spent a lot of time going around the world and reinforcing our diversity, welcoming spirit and inclusivity, and reminding the world that New York welcomes people from all walks of life.”

Heywood expressed confidence in “all this new airlift coming from this region”, citing Singapore Airlines’ direct flights, as well as Philippine Airlines’ upcoming Manila-JFK route that will begin operations on October 29.

New York registered approximately 227,000 visitors from South-east Asia last year – a reported 58 per cent growth from 2011 numbers – with the largest volume at 63,000 coming from the Philippines.

Full steam ahead for Indonesia’s cruise tourism development

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Menjangan Island in Bali

As it forays into cruise tourism, the Indonesia Tourism Development Corporation (ITDC) has unveiled plans to develop an integrated resort with a cruise port in Menjangan, north-west of Bali.

ITDC is the owner and developer of the Nusa Dua integrated tourism complex in Bali, and Mandalika in Lombok.

Menjangan Island (pictured), north-west of Bali, will soon have a cruise terminal and hotels

Its latest project in Menjangan – a joint venture between ITDC and a local land owner who declined to be named – will be a long-term one. The first phase of development is sited on 100ha of land, with facilities including a cruise terminal and two hotels targeted to open in the next two years.

Indonesian construction company WIKA is injecting two trillion rupiah (US$134 million) for this preliminary stage of development.

“We are looking for investors to develop other facilities and attractions,” said Edwin Darmasetiawan, director of ITDC. The second phase will take place over an area of 1,500ha.

“The idea is to create a port of call and a destination at the same time,” he said, adding that additional offerings including a golf course, retail outlets, and a marine aquarium are in the pipeline.

Instead of reclaiming land for the entire area, which used to be a shrimp farm, ITDC will develop “islands”, which can be connected by canoes and other transport modes.

Developing a cruise terminal in Bali’s north will help to improve access issues for cruise passengers to the destination.

Said Edwin: “The northern part of Bali is less developed than the south. There is a port in Celukan Bawang, but there is (not much for) travellers in the north, only Lovina and Tulamben.

“When a cruise ship (calls) there, travellers need to take buses down south for shopping and to visit other attractions. It takes three hours one way to get to Denpasar.”

Considering that this is part of an eight-hour stop in Bali, too much time is wasted on the road, he remarked.

According to Edwin, the project is part of a larger plan to create a cruise route through different parts of Indonesia, as ITDC expands its business portfolio into destination management and cruise tourism development.

“In Indonesia, we are working with (port authorities) in Bakauheni (South Sumatra, where ferries now connect Sumatra and Java), Probolinggo (the cruise gateway to Mt Bromo) and Banyuwangi in East Java. The local governments in these areas are planning to develop cruise facilities,” he said.

ITDC is also working with the Singapore Cruise Association to connect Singapore with cruise routes through South Sumatra, along Java, Bali, Lombok and Labuan Bajo (Komodo).

Apart from the terminal in Menjangan, there are plans to build a marina in ITDC’s Nusa Dua and Mandalika, Lombok projects, plus a terminal in Labuan Bajo.

Rosewood increases Asia presence with four new signings

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Shenzhen, China (pictured) is one of Rosewood's upcoming destinations

Rosewood Hotel Group is expanding its footprint across Asia with four new signings under two of its brands – Rosewood Hotels & Resorts, and New World Hotels & Resorts.

Rosewood Hotels & Resorts will be going to Shanghai, Shenzhen and Hermana Mayor (Philippines), while the group will make its entry into India with the New World Jaipur Resort.

Shenzhen, China (pictured) will soon be home to a Rosewood property

“We intend to double the number of Rosewood hotels in the next five years, from our current 24 hotels in 15 countries, with a full one-third of new properties located in Asia,” said Sonia Cheng, CEO of Rosewood Hotel Group. “China remains a priority and our entry into Shanghai and Shenzhen represents an important expansion of our footprint in Tier 1 cities.”

First up is Rosewood Shanghai, which has a scheduled opening for 2024. The hotel, located on the top floors of a new skyscraper in Suzhou Creek, Jing’an district, will be part of the Hopson One Suhewan development that will include grade-A offices, residences, luxury retail, and spaces for art and culture. The hotel will feature 220 rooms and 83 luxury Rosewood Residences (serviced apartments).

Also in China, Rosewood Shenzhen will open in 2022 with 300 guestrooms and 50 Rosewood Residences. The hotel will be part of a new mixed-use development project in the Pearl River Delta megapolis at the intersection of Nanshan, Futian,and Baoan Districts.

In the Philippines, Rosewood Hermana Mayor will be an ultra-luxury resort on a private island 10km from the mainland. Opening in 2023, Rosewood Hermana Mayor will feature 128 villa accommodations and additional Rosewoood Residences for private ownership. This property will also mark the brand’s first entry into the Philippines.

Come 2023, India will be home to a New World Jaipur Resort, which will be the brand and group’s first step into the Indian subcontinent. Owned by Keemaya Resorts and Spas, New World Jaipur Resort will be the first all-villa luxury resort in the city, featuring 181 villas and extensive leisure and event facilities.

Rosewood Hotel Group also has listed plans for its other two brands, pentahotels and KHOS. In the years to come, pentahotels is positioned for a growth plan that largely prioritises China locations. Meanwhile, upscale business-lifestyle brand KHOS will unveil its first hotels in a global rollout in 2019.

HK-China travel gets a lift as high-speed rail connects to mainland

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The MTR "Donggan hao" of the Guangzhou-Shenzhen-Hong Kong Express Rail Link stops at Guangzhou South Railway Station.

With the launch of the long-delayed rail link connecting Hong Kong to mainland China’s high-speed network on September 23, tourism players in the city are seeing immense inbound and outbound potentials.

The completion of the Guangzhou-Shenzhen-Hong Kong Express Rail Link means travellers will be able to ride from Hong Kong to 44 destinations in mainland China destinations without having to change trains and go through the additional clearance procedures.

The MTR of the Guangzhou-Shenzhen-Hong Kong Express Rail Link stops at Guangzhou South Railway Station

At press time, the government indicated 230,000 tickets have been sold, covering 44 mainland destinations.

China Travel Services (HK) is one of the 18 local ticketing agents appointed in Hong Kong. Its director for MICE service, Ng Hi On, said: “So far, outbound FIT traffic showed the biggest growth, while group tours also showed positive increase. Train journeys within four hours are popular.

“Before, we only promoted the Guangdong areas but footfall has now been extended to hot destinations along the east coast like Chaozhou, Shantou and Fuzhou. This is followed by surrounding areas of Guangdong such as Guangxi, Guilin, Hunan and Guizhou.”

The new link now enables tour groups from Hong Kong to simply hop on the train to get to China, as opposed to having to depart from Shenzhen North Station, Ng said.

Hong Kong’s inbound tourism sector is also set for a boost.

Sincere International Travel Service’s managing director, Charles Ng, said: “For the first few days of train operations, I observed (that there was) traffic from Hunan, Hubei and Fujian provinces, for which air seats to Hong Kong was limited in the past.”

“In terms of inbound groups, I reckon registered numbers will eventually return to heyday, from record-low 110 tours to 300-500 tours per day,” said Ng.

The potential to attract more rail-and-cruise holidaymakers from different origin points in China have also opened up for Hong Kong.

“Cruise travel will be another trend as there are versatile choice of vessels homeported in Hong Kong. The weekend getaway itinerary is particularly affordable, and is getting popular for mainland visitors (arriving by) rail,” Ng pointed out.

Hong Kong Tourism Board (HKTB) will collaborate with cruise lines to promote rail-cruise products featuring Hong Kong in Southern China, Central China and West China, a spokesperson shared.

Last month, HKTB launched rail-cruise promotions in Shenzhen, Guangzhou, Wuhan and Changsha.

“The first 1,000 visitors coming to Hong Kong by HSR were offered rebates for train ticket for every cabin purchase. We will continue to work closely with our cruise line partners to attract more cruise visitors to Hong Kong,” the spokesperson said.

Kerala tourism shores up efforts to recover from post-flooding woes

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Thekkady lake in Periyar Tiger Reserve, Kerala, India

Kerala’s tourism players are working towards business recovery after experiencing what’s believed to be the sector’s poorest performing month to-date in August.

Access to many of the state’s tourism destinations like Munnar, Idukki and Periyar was severely affected after the state was battered by its worst floods in a century.

Thekkady lake in Periyar Tiger Reserve, Kerala, India

In the wake of the floods, the department of tourism of Kerala is participating in 12 international trade shows beginning with Saudi Arabia and Bahrain to aggressively promote the destination in international markets.

Restoring the damaged infrastructure is also an impetus.

“Some roads and bridges were damaged because of the floods. We are working with the public works department towards restoring connectivity to these places,” said Rani George, Kerala’s tourism secretary.

Amid recovery efforts, tourism and hospitality stakeholders are keeping their heads up.

“Kerala is recovering and we see the situation improving as the days go by. South Kerala has already recovered. Places like Munnar, Thekady and Periyar will take some time as these are interior places and the road connectivity needs to be strengthened,” said Karan Anand – head, relationships, Cox & Kings.

Anand further shared that the Kerala Travel Mart 2018, which took place in September, attracted a record number of domestic and international buyers, who travelled to the state to see the situation for themselves.

“Their inputs will encourage travellers to visit Kerala in large numbers, in time for the season that began this month (October),” Karan forecasted.

Moreover, the company has seen “considerable improvement” after constantly engaging with overseas partners on the situation in post-flood Kerala.

Meanwhile, Raja Gopaal Iyer, CEO, UDS Group of Hotels, said: “The market is slowly and surely recovering, but it will take some time to recover completely.”

The hotel sees good demand from German and Russian clients visiting for Ayurveda, staying a minimum of 14 days.

“We are seeing a lot of foreign tour operators who are coming to Kerala for finalisation of properties to work with,” said Iyer.

Max Ma joins favstay as CCO

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Vacation rental platform favstay has appointed Max Ma as chief commercial officer to lead the company’s global growth initiatives.

Ma has spent over 12 years experience in hotel management company including Accor and Centara Hotels & Resorts.

He most recently held the role of regional manager with Ctrip.com.

Inspirational Journeys with Avis

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Brought to you by Avis Budget Group

“Once a year, go someplace you have never been before”
– The Dalai Lama

There is nothing quite like discovering a new destination, learning about new cultures and meeting new people to feel rejuvenated. At times, we have to remind ourselves to exit our comfort zone and embark on a journey we never thought we would take!

So why not a road trip in lesser-known destinations that can turn out to be one of the most gratifying travel experiences one may have? Road trips were after all, the original travel method for everyone before flying became popular.

As one of the world’s leading car rental brands with approximately 5,500 locations in more than 170 countries, Avis offers unparalleled insights into our planet earth.

Imagine a 1-day drive to see the Indian and Atlantic Oceans as you drive to South Africa’s Cape Point, the most south-westerly tip of Africa… or spending 7 days on the road as you head for the rugged landscapes of northwest Argentina to explore colonial towns, adobe villages and traditional pre-Colombian culture, and be greeted by the Cerro de los Sieta Colores (Hill of Seven Colours).

Meet Big Daddy in Namibia, the tallest sand dunes at some 325 metres in height, in the Namib Desert at Sossusvlei, home to some of the highest sand dunes in the world, and exploring one of the world’s last great wilderness countries over a 10-day drive.

If classic destinations with a “TV twist” are more of your choice, then try out a 2-day drive on the road to paradise meandering from Queenstown to Glenorchy in New Zealand’s rugged Lord of the Rings country or be thrilled over a 5-day drive with a tour of shooting locations from the Season 1 of the TV series, Game of Thrones, in Northern Ireland.

Road trips are full of adventure and discovery, and all the more so when you venture into unfamiliar places. They have their good and their bad moments, but they always leave behind memories worth cherishing.

So, be inspired by Avis’ Little BIG Book of Inspirational Journeys and in turn, inspire your customers to take on that road trip that opens up a different world…

Download a copy of the Little BIG Book from our travel agents’ portal under the “Booking Tools” section now at www.abgbeep.com/asia.



About Avis

Avis Car Rental and its subsidiaries operate one of the world’s best-known car rental brands with approximately 5,500 locations in more than 170 countries. Avis has a long history of innovation in the car rental industry and is one of the world’s top brands for customer loyalty.

(Photos: Avis, Pixabay)


Brand Singapore scores big

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The movie Crazy Rich Asians has been lauded as a win for Asian and Asian-American representation in Hollywood, but it’s clearly a coup for Singapore, where a large part of the blockbuster hit was filmed.

Adapted from the satirical novel by Singaporean-American author Kevin Kwan about the upper echelons of Singapore’s wealthy classes, the movie features an all-Asian cast and portrays scenes in Singapore’s luxurious spaces as well as local neighbourhoods.

Supertree Grove lit up at Gardens by the Bay

Add to this the international limelight that the country was thrust into earlier this year when it was picked to host the high-profile Trump-Kim summit in June, 2018 has been one massive publicity bonanza for Singapore.

It’s no wonder that the Singapore Tourism Board (STB) has been eager to tap the branding opportunities arising from the country’s claim to fame in recent months.

Crazy Rich Asians clearly serves as a talking point “to get the conversation going about the real Singapore and pique interest in visiting the country”, said Lynette Pang, assistant chief executive, marketing group, Singapore Tourism Board (STB).

“(It) is not just about the opulence and luxury showcased in the film, but Singapore’s actual richness in terms of our diversity, as well as the depth and breadth of experiences for both locals and visitors,” Pang added.

This promotional blitz for Singapore has encouraged tourism players to capitalise on the mounting awareness of the city-state.

Several tour operators have crafted unique tours to bring Crazy Rich Asians experiences to reality. Indus Travel has rolled out a 12-day Crazy Rich Singapore Culture & Thailand Beaches itinerary, while Wok ‘n’ Stroll launched in late-August a Crazy Rich Asians – Behind the Scenes Food Tour.

“Singapore looks so attractive and sexy in the movie. We wanted to give the audience the experience of being a crazy-rich Asian for one evening,” shared Wok ‘n’ Stroll founder and CEO Karni Tomer.

Arron Lim, founder of The Inside Access, remarked that Singapore’s exposure on the big screen will spark “a surge in travellers” curious about the city’s offerings, which can open up opportunities for other attractions such as urban architecture and dining.

Mathieu Musnier, general manager of La Maison du Whisky, added: “Singapore has long been a hub for cultural events in the region. The success of this movie will for sure entice a broader audience to come to Singapore and experience the best the island has to offer in terms of F&B and events.”

To maximise the destination’s appeal during the movie’s box office run, STB worked with Warner Bros and other partners to roll out marketing initiatives in the US, Australia, Japan and South-east Asia.

These included private movie screenings and contests, as well as a Crazy Rich Singapore Week in the US. Pang shared that STB has partnered with travel company Travelzoo to further promote Singapore through targeted web content and Indus Travel’s tour package.

STB’s investment in the longhaul market is complemented by a growing list of direct US flights. These include Singapore Airlines’ non-stop daily Singapore-Los Angeles route starting in November, its increase in frequency of Singapore-San Francisco flights from November 28, and its relaunch of Singapore-New York this month.

The Trump-Kim Summit in June also received massive global media attention, showing the world that Sentosa – where the event was held – has “excellent ‘turnkey’ capabilities in hosting high-stature events at very short notice”, said Lynette Ang, chief marketing officer, Sentosa Development Corporation.

“We will continue to build on these to position Sentosa as a ‘must-visit’ destination (in Singapore).”

IndiGo’s new KL flights from India to allow more options, competitive fares

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India-based LCC IndiGo will commence new daily services linking Kuala Lumpur from Delhi and Bengaluru on November 15, becoming the only India-based airline to currently offer services to Malaysia.

Although Malaysia-based airlines are already flying on these routes, the trade hails IndiGo’s new flights as a major victory for air connectivity between the countries, as they introduce more travel options and competitive airfares for Indian outbound travellers to Malaysia.

IndiGo will soon fly to Malaysia

Arokia Das Anthony, director, Luxury Tours Malaysia, explained: “IndiGo has good connections domestically. It will be able to carry passengers from other points of India to Delhi in the north, or Bengaluru in the south, and travel onwards to Kuala Lumpur. Being from the same airline, connecting flights to Kuala Lumpur will not cost as much as purchasing seats from two separate carriers.”

He added: “The Malaysia-based airlines, be it AirAsia, Malaysia Airlines or Malindo Air, only fly to the big cities in India. Hence all this while, Indian travellers from smaller cities will have to travel to the big cities on domestic carriers, in order to fly to Kuala Lumpur.”

Raaj Navaratnaa, general manager at New Asia Holiday Tours & Travel, said: “Cities surrounding Delhi and Bengaluru will now flourish (for outbound travel to Malaysia). The new flights reduces the cost of travel for families from smaller cities such as Coimbatore, Patna, Guwahati and Vijayawada wanting to holiday in Malaysia, and it also provides healthy competition for AirAsia that flies on both routes.”

IndiGo’s new routes come at a favourable time, said Navaratnaa, as Indian families are expected to be more price conscious with a weakened rupee.

“We need to promote creatively. We have packages combining city and island, hill resorts and theme parks and spiritual tourism which includes visits to monasteries and temples,” he said.

Update: An earlier version of this story wrote that IndiGo is the first India-based airline to mount services to Malaysia, although Air India and Jet Airways previously also had services to Malaysia but no longer. The story has been updated to reflect that. 

AccorHotels, Luneng Group strike hospitality alliance in China

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From left: AccorHotels' Wayne Li, Gary Rosen, and Gaurav Bhushan; and Luneng Group's Liu Yu, Yin Yanli and Li Jinghai

AccorHotels recently entered into a MoU to form a strategic partnership with Luneng Group, a leading real estate developer in China, to combine the management of hotels, luxury and upscale serviced apartments and timeshares in unique destinations in China.

Gaurav Bhushan, global chief development officer, AccorHotels, said: “We look forward to building a world-class leisure and holiday portfolio as well as strengthening our serviced apartment offerings through this strategic cooperation with Luneng Group. The cooperation will create a global leisure vacation collection with new products including timeshares, long-term rental apartments and leisure residences, which will build a new industry benchmark for leisure tourism in the market.”

From left: AccorHotels’ Wayne Li, Gary Rosen, and Gaurav Bhushan; and Luneng Group’s Liu Yu, Yin Yanli and Li Jinghai

The partnership is expected to introduce Rixos – a luxury brand under AccorHotels – into the China market through the Luneng’s resort projects, offering guests all-inclusive resort destination experiences which will also include world-class entertainment and sporting activities.

As well, Luneng Group is expected to join Accor Vacation Club, a premier holiday and lifestyle programme in Asia, through the strategic partnership.

The two companies will further seek opportunities to explore luxury extended stays through AccorHotels’ premium brands including Raffles Serviced Residences, Fairmont Serviced Residences, Sofitel Serviced Residences and Swissôtel Living, just to name a few.