TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 1231

Wyndham to bring Ramada to South Australia

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Ramada Playford, the brand's first in South Australia, will be located in Adelaide's booming north

Wyndham Hotels & Resorts’ Ramada brand will make its South Australia debut with the signing of Ramada by Wyndham Playford, a new property planned for Adelaide’s booming north.

Construction on the A$90 million (US$62.6 million) development is set to commence in October this year, with the hotel’s opening scheduled for the first quarter of 2021.

Ramada Playford, the brand’s first in South Australia, will be located in Adelaide’s booming north

The site is within walking distance of the Civic Centre and Shedley Theatre, Prince George Plaza, Grenville Hub and Playford Arena.

The hotel will operate as a Ramada under an agreement between Wyndham Hotels & Resorts and property owner, Playford City Hotel.

“Playford is emerging as the gateway city to the northern regional areas of South Australia and the hotel will play a role in city’s ongoing expansion,” said Joon Aun Ooi, president and managing director, South-east Asia and Pacific Rim, Wyndham Hotels & Resorts.

Upon opening, Ramada Playford will boast a collection of 205 rooms and facilities, including a swimming pool, gym, restaurant and sports bar, along with meeting and conference spaces.

“The development will set a benchmark for the planned infrastructure to take place across the city over the next five years,” said Andrew Russell-Price, managing director, Playford City Hotel.

Playford is tipped to become the CBD of Adelaide’s north, with the population expected to expand from 96,000 to 135,000 by 2036. The hotel’s launch will coincide with a significant expansion of Playford’s infrastructure, including the A$885 million Northern Connector Expressway and a A$40 million ice sport and recreation centre.

The hotel will operate under a license agreement with Wyndham Hotels & Resorts and be managed by Resort Management by Wyndham, an Australian hotel management subsidiary of Wyndham Destinations Asia Pacific.

Next Story Group names Patrick Imbardelli as chairman

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Next Story Group has appointed Patrick Imbardelli as chairman of its board with immediate effect.

Imbardelli succeeds Luis Miranda who has retired from the board after more than six years in that role. Prior to this appointment, Imbardelli was a non-executive director and advisor to Next Story Group for the past three years.

With a hospitality career spanning more than 30 years, Imbardelli was formerly the chief executive Asia-Pacific of the InterContinental Hotels Group, and the chief executive and board member of Pan Pacific Hotels Group. His achievements extend from capital restructuring and investments in developing countries to integrating hotel management companies, businesses and brands.

He is also a director and advisor of IDEM Hospitality, advisory board member and advisor for Tionale Enterprises, director of The Goodnight Co, and previously a director and advisory board member of Symmons Industries in Boston.

Sri Lanka’s marketing campaign takes off to arrest tourist slump

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Tourists trekking through tea plantations in Ella, Sri Lanka

Hopping on for new tourism business

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Charnwit Kanchanawat

It’s possible for tourists to visit around 18 major sites within a day in attractions-filled Bangkok, but existing transport options are still not up to standard, driving Charnwit Kanchanawat to launch Amazing Bus Tour, the city’s first operator of a hop-on hop-off service in Bangkok last year.

Even though tourists visiting the Thai capital have many options to get around, few are ideal. Charnwit said riding tuk tuk can be expensive while taking taxi can take hours in the Bangkok traffic. There is also the risk of encountering unscrupulous drivers.

Charnwit Kanchanawat

Amazing Bus Tour was launched in September 2018, months ahead of another two rivals, including a tuk tuk hop-on hop-off. Before this, Charnwit had been in the business of exporting hydroponic vegetables for about 15 years.

“Inspired by my personal experiencing while studying in the UK and travels abroad, I (thought to myself that) Bangkok should have a good one-stop service for city tours, where customers can easily visit more attractions.”

“Overseas hop-on, hop-off do not have much onboard service but we do. We have travel experts on the bus to explain attractions and assist customers,” he said.

With a total investment of 48 million baht (US$1.5 million), the bulk of which went into importing 10 new and environmentally friendly buses.

The company currently uses half the fleet for its first route, departing from Siam Paragon to 17 major attractions including Chinatown, Chao Phrya River Walk, Giant Swing, Bang Lumpoo, Marble Temple Golden Mount, Silom, Little India and Khao San.

When asked if the city’s traffic congestion may present difficulties, Charnwit said the road conditions in Bangkok’s old town is not as bad compared to other areas.

The main proposition is greater convenience and better accessibility for the self-travelling, he said.

“Tourists spend less money but are able to visit up to 18 attractions within one day. This is only made possible by a city tour bus.”

It costs 850 baht for a 24-hour ticket, 1,150 baht for 48 hours, and 1,350 baht for 72 hours. Children rates are about half the adult fare.

For now, more than 80 per cent of demand is for the 24-hour option.

Months after Charnwit brought the concept to Bangkok, Giants City Tour rose to popularity among foreign tourists mainly from the UK, Italy, Germany, Spain, Australia, the US, Hong Kong, Malaysia, Singapore and Indonesia.

Giants City Tour currently penetrates the markets though online channels including OTAs. It also markets offline through distributing collaterals to hotels, coffee shops, restaurants and attractions.

The company plans to add one more route this year focusing on heritage sites. It will soon launch an application to reach more young tourists and FITs, as well as new markets through introducing foreign languages such as Japanese and Chinese.

Social enterprise rolls out edutainment programmes against child exploitation in tourism

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Campaigning against forms of donating that perpetuate exploitation

Cambodia-based social enterprise Friends International (FI) has unveiled a swathe of new products as part of its recently-launched ChildSafe Academy, including an escape room, cookery classes and craft workshops.

FI’s ChildSafe is joining the movement to educate visitors to Cambodia about responsible tourism in innovative, fun ways. For example, its escape room game based on its ChildSafe seven tips for travellers.

Campaigning against forms of donating that perpetuate exploitation

Among the seven takeaways are ones centred on how children are not tourist attractions, driving home the dangers of volunteering with youngsters why it is not right to give to begging children.

ChildSafe Escape Room is located at FI’s new Futures Factory, a huge creative space in Phnom Penh centre that is home to a range of boutiques, small eateries, an art gallery and performance space.

The escape room programme is set in a ChildSafe office, with groups of three to six players given one hour to crack a series of clues based around the tips to successfully catch an offender.

“We want to raise awareness in a fun and interactive way that makes people think about and understand more of these important issues,” said gamesmaster Sreyneang Sum. “(The escape room) is a more fun and engaging way to spread our message.”

Sum added they are working with tourism partners, including hotels and tour operators, to promote the activity. ChildSafe currently partners tour operators to host informative workshops about its work.

Other recently-launched activities include cooking and mocktail-making classes with FI’s hospitality students and craft workshops to make tote bags and other items from recycled products.

Coralie Romano, branch manager at Diethelm Travel Cambodia, welcomed FI’s new programme to the capital’s activities, saying it will appeal to families, student groups and travellers spending more than a few days in the capital.

However, she pointed out that the tours may not gain easy traction in the mass market. “The majority of our clients stay in Phnom Penh for two days and want to see the history and culture of the country.”

Oyo grows distribution through RateGain partnership

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Airbnb confirms stake in India's OYO

Oyo Hotels & Homes has gained access to RezGain, RateGain’s distribution platform, making the Oyo inventory available on over 700 OTAs across more than 80 countries.

Through this strategic partnership, RateGain will provide distribution to Oyo to reach global and regional demand channels to spur its expansion.

Apart from gaining a vast network, Oyo will market text next-gen distribution solutions 

It will support Oyo’s efforts to standardise across its vast portfolio and increase its reach worldwide by offering access to new channels.

The partnership could also drive innovation in distribution by testing next-generation distribution technologies that will help hotel chains like Oyo optimise their distribution while shortening their time-to-market, according to RateGain.

Commenting on the development Apurva Chamaria, chief revenue officer, RateGain, said: “We are excited to work with the dynamic Oyo Hotels & Homes teams and support their mission to increase occupancy and revenue by bringing quality living spaces to a billion plus people with our distribution platform.

The deal with Oyo represents a partnership with “another hospitality innovator” to market test next-gen distribution solutions leveraging artificial intelligence and machine learning, he added.

RateGain’s distribution platform consists of RezGain channel management and DHISCO, enabling hospitality distribution across all continents from independent hotels to all major hotels chains. It is connected to over 287 global demand partners, 600 long-tail OTAs, TMCs, major GDS systems and wholesalers.

Asian millionaires favour food, culture over shopping, ILTM study finds

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With trend towards in-depth destination experiences, arts and culture will increasingly feature on Asian millionaire's itineraries; Quechua sitting on ancient Inca wall, Peru

This year is likely to be another year of strong growth for the region’s luxury travel market, with particularly high willingness to travel manifested by Chinese and Indian millionaires, according to research commissioned by ILTM Asia Pacific.

Japanese millionaires, on the other hand, remain reluctant to travel internationally, a trend that persists despite a stabilising economy and increased inbound touristic flows.

With trend towards in-depth destination experiences, arts and culture will increasingly feature on Asian millionaire’s itineraries; Quechua sitting on ancient Inca wall, Peru

Having interviewed 903 millionaires across China, India, Singapore, Hong Kong, South Korea and Japan, Agility Research & Strategy looked at the travel trends among millionaires.

Among other findings, the research revealed that shopping, which until a few years ago was cited as the top reason to travel across all six markets covered by the study, is becoming less relevant.

Asian millionaires’ interests are becoming more sophisticated: city tours, diving, beach, food, amusement parks, spas and hot springs are some of the most mentioned reasons to travel. The next few years is likely to see them displaying a greater interest in art & cultural travel, on the tail of the opening of major museums and cultural institutions throughout the region.

Millionaires’ reasons to travel are also shifting from status and recognition to personal growth and quality of life. Increasingly, business trips become a mix of business and leisure, and millionaires plan their trips with the whole family, to spend quality time together.

There is increased awareness that luxury travel is more than about accommodation and transportation. Food experiences remain high on the millionaires travel bucket-list, starting from a varied breakfast at the hotel, continuing with a local, authentic and safe lunch to sample the local cuisine, and ending with fine dining at a Michelin-rated restaurant.

Meanwhile, Japan remains “a very attractive destination for Asian millionaires”, thanks to its image as a safe and diversified destination rife with opportunities for authentic local experiences.

Online and digital is gaining traction both as a channel to search for information and as way to research and book travel. At the same time, traditional channels such as recommendation from friends and family, TV and magazines still hold considerable sway over millionaires travel decisions.

In China, over 85% of millionaires surveyed take into consideration a hotel’s eco-friendliness.

Accor to bring first MGallery to South Korea

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Accor Ambassador Korea, a joint venture between Accor and Ambassador Hotel Group, will launch the first MGallery hotel in partnership with Pungnong to expand the group’s growing boutique hotel collection worldwide.

Set to open in 2022 in Mapo, Seoul, the hotel will feature 197 guestrooms, a range of dining outlets, an outdoor swimming pool and meeting spaces for weddings, conferences and events.

A rendering of the upcoming property

The project, which will also include residence and offices, will overlook the Hangang River with views of the Yeouido city skyline and beyond. The Mapo subway station is a five-minute walk to the CBD, shopping malls and local attraction sites.

Patrick Basset, COO of Accor for Upper Southeast & Northeast Asia and the Maldives, said the signing of an MGallery Hotel in Seoul is “a key milestone”, marking the group’s focus on expanding its luxury hotel portfolio in South Korea. This comes on top of the brand’s first foray into Japan with the “successful opening” of MGallery Kyoto Yura, he added.

Accor Ambassador Korea Hotel Management currently operates 24 hotels across seven cities in South Korea, with five hotels in the pipeline slated to open by 2022.

Melbourne Airport steps up tech transformation with SITA

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Melbourne Airport at night

Melbourne Airport has extended its contract with technology partner SITA for flexible and passenger-friendly technology.

The technology is part of the airport’s multi-billion dollar pipeline of investment that will see it welcome almost 70 million passengers annually by 2038.

Melbourne Airport at night

SITA already supplies a variety of services for passenger check-in and bag drop in the Melbourne Airport International Terminal. Those technologies will increasingly be rolled out across other terminals, expected to culminate in more than 400 passenger touchpoints including mobile and standard check-in desks, gate boarding, self-service check-in kiosks, hybrid and standard self-bag drops.

These are based on SITA’s common-use platform, AirportConnect Open, which is used at hundreds of airports worldwide. In particular, the hybrid check-in areas will allow the airport to offer an optimal mix of agent and self-service passenger processing based on the time of day, type of passenger traffic and airline preference. This flexibility supports the traveler-focused redesign of the airport terminals.

Luke Halliday, CIO, Melbourne Airport, said: “Technology plays an increasingly important role in the operation of an airport, particularly as we strive to streamline the passenger journey through the airports and make the processing experience as unobtrusive as possible. We needed a partner that could join us in delivering against that vision and provide the best solutions to meet our changing needs as we expand.”

Melbourne Airport provides 24/7 curfew-free operation and terminal layout, offering good connectivity and the lowest minimum connection times of any major Australian airport. Melbourne itself is projected to be Australasia’s largest city by population by the year 2030. SITA’s technology is expected to help the airport manage its future growth while maintaining its level of passenger service.

SITA also provides common-use services at other major airports in Australia including Brisbane, Adelaide, Gold Coast and Cairns.

The Murray, Hong Kong welcomes new GM

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Wharf Hotels has appointed Adriano Vences as general manager of The Murray, Hong Kong, a Niccolo Hotel, who joined the property after a four-year tenure heading the first Niccolo hotel in Chengdu.

Adriano joined Wharf Hotels began in 2009, and was promoted to general manager of Niccolo Chengdu, the first hotel under the new luxury brand of the group, in 2015.

The Portuguese national has over three decades of industry experience in destinations including Singapore, India, Dubai, Mexico and Chile.