Meliá Koh Samui in Thailand and Meliá Ho Tram in Vietnam have taken huge strides in their food waste reduction with the help of AI technology provided through the Lumitics Insight system.
Meliá Koh Samui implemented the Lumitics Insight system in June 2024, allowing it to track all food waste created by F&B operations. From a baseline, adjustments were made and the hotel has now seen a 40 per cent reduction in leftovers.
The team is now monitoring its buffet and making adjustments according to data. For example, when the guest base is heavily European, the hotel lightens Asian dishes in the buffet. Where possible, repurposing food has also been an important part of food waste management efforts.
The culinary team at Meliá Ho Tram has recently established a baseline and is now working on an action plan to emulate the success at Meliá Koh Samui. The Insight device has been implemented at Sasa restaurant, with the intention to track leftovers from the breakfast buffet.
“The implementation of this new food waste system is one of a number of tools our properties are using to ensure food waste is kept to a minimum,” said Igancio Martin, managing director for Melia Hotels International in the Asia-Pacific region.
