Trip.com has introduced Trip.Planner, an AI-powered planning hub designed to turn complex itineraries into simple, personalised journeys.
Whether for a weekend getaway or a multi-destination trip, Trip.Planner functions as an AI concierge, helping travellers build customised itineraries that reflect their travel style. With real-time transport integration, flexible planning features, and access to more than 20 million geo-tagged global points of interest, users can plan and book every detail from a single platform.
Flights, trains, hotels, restaurants and attractions are integrated with real-time availability, allowing travellers to book directly from their itinerary view without switching platforms. Users benefit from verified data including prices, availability, opening hours, visit durations and transport estimates, with suggestions ranging from airport transfers and car rentals to day tours. For additional support, expert-vetted recommendations are available via the in-app AI chat.
Trip.Planner adapts to different travel styles, offering itineraries for families, first-time visitors, cultural explorers, city travellers, nature enthusiasts and history buffs, with budget-conscious options also available. Planning begins with three questions – destination, trip duration and travel style – before generating an itinerary that can be previewed on an interactive map. Existing Trip.com bookings can be imported, and plans can be adjusted through canvas-style editing, while a floating AI button provides real-time suggestions throughout the process.
Trip.Planner replaces spreadsheets, bookmarks and multiple tabs by combining trip building, bookings and curated inspiration in one hub. Recommendations draw from millions of data points across Trip.com platforms such as Trip.Best, Trip.Pulse and Trip.Events, ensuring suggestions are timely and trusted.
Trip.Planner is now available on English-language Trip.com sites in select regions, with wider roll-out planned in the coming months. Supported regions include the US, Canada, the UK, Australia, New Zealand, Hong Kong, Malaysia, Saudi Arabia, the UAE, Israel, Thailand, Indonesia, the Philippines, India, Pakistan, Belgium, Ireland and general English-language markets.
“With Trip.Planner, we are offering a truly smart assistant that adapts to user preferences, simplifies decision-making, and puts joy back into trip planning,” said Bonnie Bao, director of product for Itinerary & Map, Content Center, Trip.com Group.
