Teresa Ignacio joins Silversea as AVP of global guest services

Silversea Cruises has appointed Teresa Ignacio as assistant vice president, global guest services.

Based in Miami, she reports to Massimo Brancaleoni, senior vice president of global sales, and will collaborate with each of Silversea’s regional managing directors to develop, implement and lead a global operational strategy across all Silversea contact centers.

She has over 25 years of experience, and previously oversaw the consumer managed services programme for an American multinational financial services corporation.

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