Trip.com is the first to implement Amadeus Travel Safety Conditions in partnership with Riskline as part of its commitment to deliver an exceptional customer experience by instilling full confidence back into the traveller journey.
Amadeus Travel Safety Conditions is a fully-digital solution that provides online players accurate information on Covid-19 risk levels along with general rules and safety measures.
Since 2020, Riskline has been closely tracking the development of the Covid-19 situation and communicating in real-time intelligence to its clients and partners via alert messages, travel advisories, special reports, and informer articles.
Meanwhile, Trip.com customers will receive real-time status updates about their travel destination, airport entry policies, post-arrival quarantine and testing requirements, Covid-19 travel passes, and any mandatory travel health insurance required. The data feed will also provide detailed Covid-19-related information for each country, including how countries respond to the crisis and its impact on travel.
Yudong Tan, CEO, flight business unit, Trip.com said: “Trip.com’s priority during this period of travel recovery is our commitment to safety for our customers. With Amadeus Travel Safety Conditions, we can facilitate efficient, safer and cleaner trips with up-to-date dynamic information in multiple languages, so that they are well prepared for travel with peace of mind throughout their entire journey.”
Frederic Barou, senior vice president, search & online, travel distribution, Asia-Pacific, Amadeus shared: “Amadeus is committed to making travel easy and safe, that’s why we have built a trusted Safe Travel Ecosystem with industry players and relevant authorities.”
Amadeus Travel Safety Conditions covers more than 200 countries and territories, and will support new languages – Chinese, Japanese, Korean, Bahasa, German, and French – during the second half of 2022.