The Malaysian Association of Hotels (MAH) in collaboration with digital health service provider, DOC2US, will provide travellers and guests at member hotels with a one-stop solution for Covid-19 testing requirements through the latter’s virtual Rapid Test Kit Intelligent System (RTKis).
Guests who book a stay at MAH participating member hotels can opt to add RTKis, which will be given to them upon check-in. The process is supervised by professional healthcare providers, and results are uploaded to the Public Health Laboratory Information System (SIMKA) integrated with MySejahtera – where travellers can also access the free Virtual Health Advisory services provided by DOC2US.
The Virtual Health Advisory is a digital hotline made available online for guests. At present, it is being introduced in some hotels in Negri Sembilan and will commence to hotels in other states later.
Currently, more than 20 MAH member hotels have signed up to offer RTKis, and are in the process of adoption.
MAH president N Subramaniam said: “While the hotel industry has yet to record significant increases in occupancy since the transition to endemic phase, we are keen to outline our commitment to elevate the travelling experience of visitors and steer the country towards endemicity by adding value to our existing in-house healthcare services through digital healthcare.”
CEO and co-founder of DOC2US, Raymond Choy, said in a press release: “The tourism and travel industry was the hardest hit during the pandemic. As a digital healthcare service provider, there are certainly more areas we can cover in order to help the tourism and hotel industry regain their footing. By starting with RTKis and Virtual Health Advisory for travellers, we can reassure them of our health and safety standards.”
Choy added that the Covid test can be conducted “conveniently and comfortably” in the hotel room within 24 hours of the guest’s arrival. “It is safe, secure and credible,” he said.
An influx of two million visitors is expected to enter Malaysia as the tourism industry recovers from Covid-19. The partnership between MAH and DOC2US is expected to facilitate travellers and make testing procedures convenient and accessible upon arrival and throughout their stay.