Top News New travel training company launched to help industry upskill By TTG Asia / Posted on 15 June, 2021 15:21 A new travel training company has launched, offering a range of e-learning courses designed to help industry players upskill in preparation for the post-pandemic rebound. Progressive Travel Training (PTT) is spearheaded by three travel professionals specialising in training and recruitment – Fi Morrison-Arnthal, Tony Macdonald and James Roberts – who also run Progressive Travel Recruitment. Progressive Travel Training offers an initial suite of 12 training courses for the travel industry Initially, PTT is offering agents a programme of 12 e-learning courses, co-authored by senior travel industry experts and PTT co-founder Fi. Three of the modules are available for free, including a stress management course designed to support travel professionals tackling tough working conditions during the pandemic. The other two free courses are migrating to remote travel home working and blog writing to boost travel business. Delivered in bite-sized chunks, the flexible training e-courses allow professionals to visit and return to the learning at any time. Starting from INR3,097 (US$42), the paid courses are as follows: how to sell travel and achieve sales success, managing travel consultants to sales success, complaint resolution and great travel customer service, increase your travel enquiries using Facebook, time management (working smarter not harder), presentation skills in travel, get noticed and get the travel job, and successful corporate travel account management. By providing training that is either free or 90 per cent cheaper than traditional one-day courses, PTT’s founding vision is that travel professionals who might now be responsible for their own learning costs after being made redundant or going self-employed during the pandemic are still able to pursue their career development, and that employers who want to invest in their teams but have faced tough trading conditions over the last 12 months can still do so, the company said in a press release. Fi said: “It’s apparent that formal training and in-house trainers are a luxury many travel businesses and agents cannot currently afford and, while there is plenty of online training available covering destinations, product and GDS skills, travel industry employees are frustrated about the limited soft skills available. We have launched Progressive Travel Training to address that need, and to give back to the industry we love – sharing everything we know with a community that is ready to progress and come back post-Covid thriving.” The full suite of online learning courses can be accessed here.