Accor has teamed up with insurer AXA to provide medical support to guests at its 5,000 hotels across 110 destinations worldwide.
From July, the hospitality giant’s guests will be able to enjoy free medical teleconsultations, as well as access to AXA’s medical networks with “tens of thousands of vetted medical professionals”, which will allow hotels to make the most relevant referrals to their guests, in terms of language, speciality, and more.
The medical service complements Accor’s overall Covid-19 recovery plan, and is part of the group’s enhanced hygiene protocols put in place across its properties through its ALLSAFE Cleanliness label, the companies said in a statement.
Sébastien Bazin, chairman and CEO of Accor, said: “This distinctive partnership with AXA which we have been working on for several months makes even more sense in today’s context.
“In an increasingly complex environment, our 300,000 team members on the ground will be able to assist our guests and ensure their safety during their stays, turning our hotels into shelters.”