The pioneering class of Datai Investing in People (DIP) hospitality training programme graduated earlier this month.
An initiative launched by The Datai Langkawi in October 2017, the DIP certification programme is designed to groom resort staff to deliver better service as well as provide them with opportunities for growth.
The middle Management and supervisors track earns participants the Advance Certificate of Excellence For Executives in Hospitality Management from Universiti Utara Malaysia in partnership with Overview, while the rank and file track confers the Certificate of Achievement from Taylor’s University in partnership with Langkawi Tourism Academy.
While the initiative was launched during the resort’s closure for renovation, the resort said DIP would be an ongoing programme for employees.
