Marriott is rolling out local-area expert recommendations, bespoke categories and curated activities on the substantially expanded Marriott Moments.
Last month, Marriott announced the expansion of its experiences ecosystem, which now includes over 110,000 new attractions and activities for all, and 8,000 exclusive Moments for members of Marriott Rewards and Starwood Preferred Guest programmes that can only be redeemed with points.
Marriott has also tapped into the its network of local-area experts – including its hotel associates, as well as global partners and celebrities that number in the thousands – to recommend their favourite sites to see and must-do activities.
Marriott Moments currently features over 100 expert recommendations – from food market visits to cultural experiences – made by hotel general managers, chefs and mixologists, luminary partners chefs Daniel Boulud, Eric Ripert and Stephanie Izard, as well as actress and singer Lea Michele, world champion freestyle skier Gus Kenworthy and sports broadcaster Michele Tafoya.
More expertise from Marriott hotel associates will be added regularly.
As a complement to the recommendations, Marriott Moments will offer bespoke categories based on passion points, types of travel companions, and personality traits including Pop-Culture Vulture, Exhaust Your Kids and Be the Family Hero, and Young, Broke & Fabulous.
All recommendations and categories will feature hand-curated lists of the best things to do from around the world, available for purchase with any major credit card.
Additionally, as an answer to the age-old question “what should we do now,” Marriott has brought the ability to find and book experiences to Facebook Messenger. Now, in addition to visiting the website directly, anyone can chat with Marriott Rewards or SPG on Facebook Messenger to get location-based recommendations of close-by Marriott Moments they can purchase on their phone.
Moreover, Marriott Moments has added several new partnerships, including a partnership with Eatwith, an online community to find and book culinary experiences with locals in over 130 countries.
Marriott Moments has also introduced newly developed on-property activities, starting with experiences in Miami like the private Champagne Sabering or Mediterranean Cooking Class at The St. Regis Bal Harbour, with plans to grow these unique hotel experiences globally in the future.
Marriott Moments was created in partnership with PlacePass, a provider of travel technology solutions offering travellers an online meta-search platform for in-destination experiences.