Hilton names its first chief customer officer

Hilton has appointed Jonathan Witter as its chief customer officer.

In this newly created role, he will oversee the global brands, marketing, loyalty & partnerships, IT and strategy teams, and report to Christopher Nassetta, president and CEO of Hilton.

Jonathan Witter

Previously, Witter served as the president of retail and direct banking at Capital One Financial Corporation. Before joining Capital One, Witter served in various positions with companies such as Morgan Stanley Private Bank, Wachovia Corporation, McKinsey and Deloitte & Touche.

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