Princess Cruises will debut the Ocean Medallion Class – comprising a wearable technology device (Ocean Medallion) paired with digital concierge services (Ocean Compass) – that is touted to enhance guest experience with new levels of personalisation.
Set to debut on Regal Princess from November 13, 2017, followed by Royal Princess and Caribbean Princess in early 2018, the Ocean Medallion can be worn as a pendant, on a wristband, in a clip or simply placed in a pocket.
The device is said to expedite embarkation since required information is added to the guest profile at home prior to sailing. On board the ship, it also replaces the key card to unlock stateroom door and allows guests to indicate their preferences pre-boarding so their onboard experience can be personalised.
Meanwhile, the Ocean Compass digital concierge is accessible to all guests through interactive displays throughout the ship, such as on stateroom TVs or via guests’ own mobile devices.
With the technology, guests can find their way to venues around the ship; learn the whereabouts of their family; make reservations at the Lotus Spa, specialty dining restaurant and shore excursions; arrange celebrations; view photographs; learn about the destinations they will visit and activities at each port of call and more.
Princess Cruises will be the first Carnival Corporation brand to feature Ocean Medallion, powered by an interactive technology platform within the One Cruise Experience Access Network.