Amadeus introduces Consulting Services for travel agencies

SOLUTIONS provider Amadeus today launched its Consulting Services initiative in Asia-Pacific, aiming to help travel consultants improve their services and boost their bottom line.

Amadeus Consulting Services is made up of two components – the Amadeus Discovery Workshop and Project Management Services.

Travel agencies that take the Discovery Workshop will have Amadeus engineers conduct an on-site assessment of its workflow tools and operations, to come up with a list of recommendations on how to maximise business and operations.

Project Management Services provides travel consultants with on-site support in managing complex technology developments or migrations. Amadeus experts can also manage the project on the consultant’s behalf.

Bruno des Fontaines, vice president, customer solutions group, Amadeus said: “Asia-Pacific is a vast region, but our customers here all face similar issues – they need to improve productivity, but they don’t always know the right way to go about it.

“Amadeus Consulting Services makes personalised, manageable recommendations that really reduce the stress of changing business processes. So, ultimately our team can do the hard work on behalf of our customers.”

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