GARUDA Indonesia and Indonesia’s Directorate General of Immigration have renewed their Immigration on Board service, expanding it with a new Immigration at the Lounge feature and a Fast Track Immigration lane at Jakarta’s Soekarno-Hatta International Airport.
The Immigration at the Lounge service allows business class passengers and Garuda Frequent Flyer Platinum members to have their immigration documents cleared at the airline’s executive lounge. They can also zip through immigration via a fast track lane at the airport.
Garuda’s two new services augment its existing Immigration on Board service. Passengers who obtain a visa on arrival (VOA) voucher at Garuda offices or their airports of origin for US$25 will receive their VOAs and have their documents checked on board, allowing them to bypass the queues at immigration upon arrival at their destination.
The airline has signed an agreement with Bank BRI to issue the VOA vouchers.
Immigration on Board is available on selected Garuda routes: Tokyo (Narita)-Jakarta, Seoul-Jakarta, Sydney-Jakarta, Tokyo (Narita)-Denpasar, Osaka-Denpasar and Sydney-Denpasar.
Said Garuda president and CEO, Emirsyah Satar: “(These) services have given Garuda Indonesia a competitive advantage since the beginning (of the joint agreement with the Directorate General of Immigration), and now with BRI as well.”
