CATALONIA-based Spanair, a member of Star Alliance, ceased operations last week after Qatar Airways halted takeover talks and the regional government refused to provide further funding to sustain the airline.
Hundreds of flights were cancelled as a result of the abrupt closure, with around 20,000 passengers across Europe and Africa left grounded or forced to source for alternative travel arrangements.
Iberia, the Madrid-based Spanish flag carrier, is offering special fares to stranded Spanair passengers, as are Vueling Airlines and Air Europa.
Singapore Airlines (SIA), which codeshares with Spanair on its Barcelona-Sao Paulo services, issued a statement clarifying that “customers holding SIA tickets issued on or before 28 January 2012 for travel on Spanair-operated flights will be reaccommodated on other airlines or provided with alternative travel arrangements”.
“For customers holding Spanair tickets issued on or before 28 January 2012 for travel on SIA-operated flights, SIA will honour bookings and continue to uplift customers.”
The statement added: “SIA will waive administrative or penalty fees for refund, rebooking or re-routing, for customers holding confirmed tickets issued on or before 28 January 2012, for travel involving any Spanair segments with SIA flights. This also applies to KrisFlyer redemption tickets.”
