WITH this period being low season for leisure travel to Malaysia, inbound operators have not seen many cancellations or postponements from Japan following the recent earthquake and tsunami there.
Sabah-based Tabin Wildlife Holidays’ marketing manager, Alixon Hoo, said she has only had one cancellation so far – from a Japanese couple from Tokyo – for which the company would provide a full refund.
Hoo said she was still waiting for her outbound tour operators from Japan to confirm whether two groups scheduled to arrive this month would wish to continue with their travel plans.
“Both tour operators have told me they are not sure whether the tours will proceed. They are checking with customers whether they want to continue,” she explained. “If there are not enough people, the tours will be cancelled.”
YTL Hotels & Properties’ director of sales, MG Menon, has received one cancellation from two Japanese travellers to Pangkor Laut Resort.
Nexus Resort Karambunai’s assistant director of sales, Sheron Nizam, said there has been no cancellations from Japanese tourists so far.
Nizam said the resort would give those who choose to postpone their trips six months to make a new booking, adding that further extensions would be granted if guests write in.