TTG Asia
Asia/Singapore Tuesday, 30th December 2025
Page 1913

HomeAway fully acquires Travelmob to sharpen focus on Asia

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US-BASED vacation rental site HomeAway has fully acquired Singapore startup Travelmob this month, following its majority-stake purchase of the company back in July 2013. With the takeover, Travelmob will be rebranded as HomeAway.

As part of its continued plans to penetrate Asia-Pacific, Travelmob has launched 14 new localised HomeAway websites to cater to big travel markets such as China, Japan, India, Indonesia and South Korea.

HomeAway’s Asia headquarters will be based in Singapore, led by Travelmob’s co-founder Prashant Kirtane, now vice president of Asia at HomeAway. In his new role, Kirtane will report to Dan Lynn, HomeAway’s vice president of Asia-Pacific.

“Vacation rentals are immensely popular with families and groups, which is why HomeAway customers will generate US$14 to 16 billion in rental revenue this year,” said Lynn. “We see a huge demand for this type of unique travel experience in Asia, and are excited the Travelmob acquisition has significantly expanded our portfolio of properties in the region.”

Kirtane added: “Asian travellers are quickly catching on to the benefits of renting a whole house – from a money saving, comfort and also experience point of view. We’re seeing significant year-on-year growth driven primarily by women booking vacations for their families, from the likes of Japan, China, South Korea and Taiwan.”

Overheard: Psssst, what’s Glenn de Souza up to?

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WE spotted Glenn de Souza, former Best Western International (BWI) vice president of international operations for Asia & Middle East, right in front of the BWI booth at last week’s ITB Asia.

He was hanging out quite a bit at the Wyndham Hotel Group booth and our photographer even snapped him with several young hotel owners who had signed up with Wyndham.

The chain announced seven new signings in South-east Asia, including Days Inn Rest Sea Jomtien Pattaya, Days Inn Siam Central Pattaya, Days Inn Patong Beach Phuet, Ramada Suites Wong Amat Pattaya, Ramada ChaoFa Phuket, Wyndham Legend Halong and Ramada Resort Lumut.

We wonder if de Souza had anything to do with these signings. After all, this was the man who took BWI from a mere six hotels to 200 hotels over the 13 years he was with the company.

When approached, de Souza only smiled and said all would be revealed soon. Watch this space!

Myanmar on the way to hit record 4.5 million arrivals

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Yangon International Airport

MYANMAR’s Ministry of Hotels and Tourism is expecting tourist arrivals in 2015 to reach 4.5 million, which will surpass its previous records of 2.1 million visitors in 2013 and 3.8 million last year.

From January to September this year, Yangon alone recorded 759,181 arrivals, representing a 25 per cent increase from the same period last year.

More than 73 per cent of visitors to Yangon were from Asian countries (564,023), with about 108,542 originating from Thailand – the largest single group by nationality – followed by China (71,645), Japan (63,970) and South Korea (44,471).

Europeans accounted for 113,379 visitors, led by the UK (24,053), followed by France (23,840) and Germany (16,970).

“Since arrivals are continuously increasing, we should focus more on quality of service in order to cater to increasing demands,” said Htay Aung, minister of hotels and tourism. He added that Myanmar now has a total of 47 hotel FDI projects providing 9,030 rooms.

Despite the growth, Phyu Phyu Mar, managing partner of Seven Star Tours believes Myanmar still has plenty to offer visitors. “There are a lot more places we can promote as new destinations. For example, Kachin State, Sagaing Region, and Nan Yung and Pan Saung where the Naga tribes are living are potential places to attract more visitors in the future,” he said.

Trade lauds Malaysia’s e-visa plans for China, India, US visitors

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MALAYSIA will implement an online visa application process for China, India, Myanmar, Nepal, Sri Lanka, Canada and the US by mid-2016, announced prime minister Najib Abdul Razak during his recent national budget speech.

Welcoming the move, Tan Kok Liang, vice president inbound, Malaysian Association of Tour and Travel Agents (MATTA), said: “It will encourage visa applications and reduce administrative burden while maintaining strict and effective immigration controls.”

Adam Kamal, deputy president 2, Malaysian Inbound Tourism Association, is also sanguine. “It will certainly help last-minute bookings to Malaysia but we still need to wait for the immigration department to come out with a circular on the implementation of e-visa as tourists will need to know if there will be costs involved,” he commented.

For 2016, the Malaysian government is targeting 30.5 million arrivals and RM103 billion (US$24.2 billion) in tourism receipts, up from this year’s goal of 29.4 million arrivals and 89 billion ringgit in tourism receipts. The government has also allocated a RM1.2 billion budget to the Tourism and Culture Ministry for next year.

Etihad to fly A380 on Abu Dhabi-Melbourne route

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FROM June 1, 2016, Etihad Airways will commence daily A380 services between Abu Dhabi and Melbourne, replacing one of the three-class Boeing 777-3000ER aircraft currently deployed on the twice-daily route.

This will result in a 26 per cent increase in the total number of two-way seats to more than 11,500 seats per week. It is also the first time The Residence, Etihad Airways’ suite-class seats, is being introduced on the route.

“Melbourne is an important point on our global network, and our Abu Dhabi to Melbourne services continue to generate very high seat load factors on a year round basis. After just three months of operations, demand for our second daily service is already exceeding our expectations,” said James Hogan, president and CEO of Etihad Airways.

“Deploying the 496-seat A380 to Melbourne will enable us to accelerate our growth in the Victorian market by providing additional capacity, particularly in business class, where demand for seats continually outstrips supply.”

Trade urges stronger promotion of Garuda Indonesia’s holiday passes

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GARUDA Indonesia has launched a Visit Wonderful Indonesia Pass, offering heavily-discounted rates on theme holidays within Indonesia.

The programme, which can contain between three and five flight segments, include the Explore Indonesia Pass, Underwater Pass, Heritage Pass and Adventure Pass.

Dony Widojoko, Garuda Indonesia vice president greater Jakarta region, said: “Working together with our sister company, Garuda Indonesia Holidays, we have created options for travellers, for example, Denpasar-Lombok-Labuan Bajo for the Underwater Pass; the heritage sites of Jogjakarta, Semarang, Surabaya, Bandung, Padang and Makassar; and adventurous places like Lombok, Labuan Bajo, Surabaya and Medan.”

The packages are available for inbound tourists only and must be combined with return international tickets on Garuda.

They are primarily targeted at the Singapore, Malaysia, China, Japan and Australia markets. Widojoko said: “This is in line with the Ministry of Tourism’s target markets for the year.”

A Jakarta-Denpasar-Labuan Bajo-Denpasar-Jakarta would cost US$660, but only US$276 with the pass, he said. Combining Jakarta-Denpasar-Surabaya-Semarang-Jakarta flight segments would cost US$531, but with the pass would only cost US$231, he said.

Asian travel agency chiefs welcome the pass. Lesley Tan, business development manager of MISA Travel, said: “Singaporeans are usually looking for new destinations and products, such as heritage and adventure, so the programme has the potential to work if it is well promoted.” Garuda needs to get the message across to the public to create demand, she said.

Buyers and Indonesian suppliers interviewed appreciated the airline’s initiative but regretted the lack of communications and industry engagement on it. Most have not heard of the pass.

Herdy Sayoga, board member of the Badung Regency (Bali) Tourism Promotion Board, said: “It is a good idea for the airline to come up with such a product, but why didn’t it involve us? We do not even know about it. Together, we can come up with packages and promote the product together.”

Stevan Servin, chairman of Lombok Hotel Association, said the airline should first have a consistent presence in the market and, second, good communications and cooperation with the industry.

“Garuda (last year) had five flights between Bali and Lombok with high 80s load factor but this has become two flights a day today.

“It reduced the capacity of Makassar-Lombok flights by changing the aircraft from Bombardier 100 to ATR 72 without any explanation. How can we promote (the destination) if they keep changing their schedule and capacity? If hotels are doing promotions on Makassar, for example, their (efforts) would be useless if seats are suddenly not available.”

Aileen Collins, personal travel manager Asia Travel Expert for TravelManagers Australia, said Australian travellers would not pick up such offers without an understanding of what the destinations had to offer. She urged Indonesia to increase Aussie travellers’ awareness of the destinations first.

Dorsett steps up pursuit of the pink dollar

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DORSETT Hospitality International wants a share of the growing LGBT (Lesbian, Gay, Bisexual, Transgender) pie.

Its senior vice president sales & marketing, Philip Schaetz, estimated the market to be worth US$200 billion. Bangkok, Hong Kong, Singapore, Bali and Tokyo are the top destinations in Asia for these travellers.

“We have hotels in many of those cities, giving us a competitive advantage to grab the market,” he said.

Dorsett is participating at tradeshows such as ITB Asia, World Travel Market and ITB Berlin to meet tour operators handling the market. It is also on the way to becoming a member of the International Gay & Lesbian Travel Association.

“Becoming a member gives us the endorsement that we are LGBT-friendly,” he said. Internally, the hotel group is constantly training its people to host the market.

“We are (a company) which has no fear of communicating with any guest, regardless of their geographical, religious or sexual orientation,” said Schaetz.

He added: “Fear only exists when you don’t know about it. That is why at Dorsett we have a mission to be loud about LGBT and educate people about what LGBT is all about.

“There is nothing to fear and it is something that you should welcome with open arms. That is again the nature of hospitality.”

Travel agents in favour of NDC, finds IATA study

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RESULTS of IATA’s study to look at how its New Distribution Capability (NDC) can benefit travel agents have been released, revealing that most consultants believe NDC will be of value to them and are hoping to know more about the IATA-led, industry initiative.

The study, done in collaboration with the World Travel Agents Associations Alliance (WTAAA), finds that on average, 76 per cent of travel agencies book airline ancillary products and services with most using airline websites to do so, rather than via GDSs.

Travel consultants are concerned about the loss of productivity associated with moving back and forth between their standard screen displays and airline websites in order to book ancillary options, as GDSs are technologically limited in providing greater retailing options.

The study further finds that a majority of consultants believe NDC can help them be more competitive and customer-focused and will make selling airline ancillary products more efficient, and that they should be compensated for selling these add-on offers.

It is thus NDC’s goal to develop a new, XML-based data transmission standard that is intended to enhance communications between airlines and travel consultants.

Currently, air travel distribution systems are based on pre-Internet message protocols that are inflexible, disallowing many modern retail website features such as customised offers. This is seen as disadvantageous for travel consultants, as products and services found directly on airline websites are often more robust.

“The study bears out that the travel agent channel as currently situated is not able to efficiently meet all the needs of air travellers. NDC will address this gap by enabling efficient access to content that currently is available only on airline websites,” said Aleks Popovich, senior vice president financial and distribution services, IATA.

The study also revealed that the development of branded fares, sometimes referred to as fare families, has created some confusion in the travel agency community. Around one in four travel agencies are uncertain whether they book fare families or branded fares.

Asia now a go-to place for travel planning app Gogobot

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TRAVEL planning and local discovery app Gogobot has started curating content of events happening in Singapore, updated weekly under a section called “GoGo this week”.

This is the travel site’s first international market in Asia for curated content and the second international market outside of London and its home base in the US, said its chief marketing officer, Tim Hannan.

Hannan said the California-based site is strong in the US, but looks at Asia as an important market because of its rising middle class of travellers as well as growing interest to travel to the region.

He added: “The Asian market is interesting. It is skewed towards mobile which we had invested heavily in. Our most active users are app users.”

The site has also seen an expanding base of users from Greater China, Tokyo and Singapore, and the management has plans to add foreign language capabilities in the future, according to Hannan.

“We are also looking at new ways to make the search experience better so users will get more tailored results,” he added.

Founded in 2010, Gogobot engages users (known as tribes in Gogobot) to write reviews and to discover things they can do in their destination of choice based on interests.

Ascott extends serviced residence footprint into Cambodia

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ASCOTT will open a serviced residence, Somerset Norodom, in Phnom Penh come 2018, marking the entry of the first international serviced residence brand in Cambodia.

Part of a 28-storey mixed-use development, Somerset Norodom offers 105 units ranging from fully furnished studios to two-bedroom apartments, with facilities including a swimming pool, children’s wading pool and playroom, gymnasium, sauna and residents’ lounge. Services such as 24-hour reception and security, housekeeping, laundry and dry cleaning will also be available.

Lee Chee Koon, CEO of Ascott, said: “Cambodia has achieved sustained economic growth amid greater political stability. We expect demand for serviced residences to grow given its economic progress and the absence of international-standard serviced residence in the country.

“As the first international serviced residence operator in Cambodia, Ascott will gain first-mover advantage to capture the underserved accommodation segment.”

Somerset Norodom adds to Ascott’s South-east Asian portfolio, now boasting 13,000 units spread across 74 properties in nine countries in the region.