TTG Asia
Asia/Singapore Friday, 26th December 2025
Page 1500

Mt Agung erupts but flights continue so far

0
Flights into Bali continue, and authorities urge locals to stay calm

Mount Agung erupted on November 21 at 17.05 local time, announced the Center for Volcanology and Geological Hazard Mitigation.

This comes barely a month after the volcano alert level was lowered from ‘dangerous’ to ‘high alert’. Despite the eruption – which saw thick grey smoke rising to a maximum height of about 700m above the peak – the status remains on alert level three.

The disaster management agency said the eruption was small so far, with volcanic ashes blowing to the east and southeast, and urged locals to not panic and pay attention to the official recommendations and instructions.

Flights into Bali continue, and authorities urge locals to stay calm

“A phreatic eruption can be a stand-alone eruption, but can also be a preliminary eruption before a series of magmatic eruption,” Sutopo Purwo Nugroho, head of central data information and public relations of the National Disaster Mitigation Agency (BNPB), said.

The eruption at Mount Agung, a phreatic eruption, was caused by heavy-pressure vapour formed by the heating of the water underground, or rain water absorbed into the crater soil and coming into direct contact with the magma, Sutopo explained.

It is currently rainy season in Bali.

Meanwhile, the Bali Tourism Board (BTB) Mount Agung Task Force urges the public to monitor official sources, such as the Bali Tourism Board, PVMBG and MAGMA Indonesia, and “not be influenced by dramatic hoax reports emanating from the social network and a number of foreign news agency”.

Three to four hours after the eruption, flights to and from Bali’s Ngurah Rai Airport, located more than 60km south of the volcano, were operating largely to schedule with no indication of flight delays or cancellations linked to the eruption, it pointed out.

The World Organization of Volcanic Observatories (WOVO) has an ‘orange’ warning in place for Mount Agung, a rating used by aviators. ‘Orange’ is the second highest alert level indicating the volcano is exhibiting an increased likelihood of an eruption but with little or no volcanic ash being emitted into the atmosphere, it said.

Estimates at sunset on Tuesday put the ash-cloud top at around 3,842m above sea level, warning the height might be more than can be easily observed. The current ash cloud is moving to the east-southeast of the volcano.

Chinese make better travellers, Sri Lankan operators say

0
A female Chinese tourist in Rambukkana, Sri Lanka

With their preference for round-trips and more activity-filled tour programmes, Chinese travellers are moving up the wishlist of Sri Lankan tour operators.

Arjuna, Exotic Holiday International spokesperson, told TTG Asia that Russia is its top source of business, but China, in second place, is set to overtake the once darling market both in terms of numbers and upselling opportunity.

A female Chinese tourist in Rambukkana, Sri Lanka

While Russian travellers tend to opt for beach holidays, Chinese on the other hand have a preference for round-trip or multi-city tours, he explained.

“Yes, we get more Russian travellers, but the Chinese want more out of their holidays (with us). We want more Chinese travellers and expect that (the market would outperform) Russia,” he shared.

A popular programme for the Chinese, he continued, covers Colombo, Kandy, Sigriyar, and more.

On a typical month, the company receives 800 Chinese travellers. Moreover, for special programmes catering to Chinese companies a single group be as large as 250 pax, he said, citing the example of a New Year corporate event last December.

And these numbers are not just coming from first-tier Chinese cities.

Earlier this year in March, Exotic Holiday International welcomed over 150 women from an organisation in Kunming who attended a special Sri Lanka programme tailored for them in celebration of International Women’s Day.

Kunming also represents an important market for Lahiru Weerawardana, managing director of Sri Lankan DMC Travel Trends Leisure.

He shared that with thrice-weekly flights now connecting the Chinese city and Sri Lanka, the opportunities are hard to deny.

The Sri Lankan tourism bureau is also bringing more promotional activities to Kunming now, he said.

Marianas charms Chinese travellers with many faces

0
Torres: spotlighting sports events

The Marianas Visitors Authority (MVA) was at the recently concluded CITM 2017 to position the Northern Mariana Islands as a multi-faceted destination, with activities and attractions appealing not only to the beach-loving crowd, but also to culture vultures and sports fanatics.

MVA’s deputy managing director Judy Torres said in FY2017 (October 1, 2016 to September 30, 2017), the destination saw an 11 per cent year-on-year increase in Chinese arrivals to 229,000.

Torres: spotlighting sports events

“We did not expect to see such results at the beginning of the financial year, but we gained additional air services through the year, which helped,” she remarked.

Now, Saipan enjoys connections from Hangzhou (Beijing Capital Airlines), Shanghai and Guangzhou (Sichuan Airlines) and Beijing (China Eastern Airlines).

Encouraged by the success it has seen in China, MVA is intensifying efforts in the marketplace. And here at CITM 2017, it will play up on a series of sports events coming up in Saipan, namely the Hell of the Marianas, Saipan Marathon, Ironman 70.3 Saipan and so on.

Other events MVA is hoping to bring attention to include the Annual Tinian Hot Paper Festival, Taste of the Marianas International Food Festival and Beer Garden and Saipan International Fishing Tournament.

More than just hotels and sightseeing, MVA officers told TTG Asia that the destination offers opportunities for tourists to discover the local culture, for example at the night market in downtown Garapan.

“There are local food, drinks, handicraft and even local cultural performances,” Torres shared.

With December 12 (a day that sees massive shopping discounts being offered across China) round the corner, MVA is hoping to cooperate with its partners in China to push out special packages for honeymooners and families.

Maldives airport undergoes further transformation

0

The Maldives’ Velana International Airport, renamed from Male International Airport earlier this year, has now deployed Amadeus’ airport management solutions in anticipation of an increase in number of travellers and to future-proof its business.

The changes come after years of growth that anchored tourism as the Maldives’ main economic contributor, with the airport today serving 2.6 million passengers and over 35 scheduled and chartered carriers annually.

Velena International Airport in the Maldives Velana rolls out Amadeus airport management solutions

Adil Moosa, managing director, Maldives Airports Company Limited, said: “The recent change in our name to Velana International Airport signifies new beginnings, with new infrastructure developments for the future and we’ve started by transforming our technology and processes with Amadeus.

“With the increasing flow of visitors to the Maldives, it was becoming a strain to maintain efficiency and deliver quality experiences due to numerous manual processes.”

Through the partnership, Velana has deployed Amadeus Airport Operational Database (AODB), to host, manage, and disseminate complex flight-related information. Amadeus AODB provides complete visibility of flight schedules up to 365 days ahead to forecast passenger and baggage demand. Velana has also implemented Amadeus Airport Fixed Resource Management Solution which allows the airport to determine the best resource allocation against its flight schedule.

Together, the two solutions enable the airport to accurately plan an optimised management of its resources far in advance. Velana will be able to make data-driven decisions for precise resource allocation, resulting in better slot adherence and increased on-time performance, according to a press release.

Moosa commented that since implementing the solutions, the airport is already seeing cost savings, reduced delays, and healthier profit margins.

Silversea hoists sails for Asia

0
Silver Whisper, one of the four ships deployed to Asia

For the 2017/18 winter season, Silversea Cruises is deploying to Asia four ships across its classic and expedition fleets.

The Silver Shadow will sail across the South China Sea to/from Hong Kong and Singapore on January 21, 2018, February 2 and 22, 2018, and March 3 and 25, 2018; while the Silver Whisper will also be sailing from Hong Kong to Singapore on March 20, 2018.

Silver Whisper, one of the four ships deployed by the company to Asia

Launched in the spring of 2017, Silversea’s new ultra-luxury ship and latest flagship, Silver Muse, will bring guests from Singapore to Vietnam, Hong Kong, the Philippines, Indonesia, Thailand, and Myanmar. The itineraries include the limestone structures of Halong Bay, the Philippines’ coral reefs and beaches, Myanmar’s Shwedagon Paya, and so on.

Part of Silverseas’s expedition fleet, the Silver Discoverer will sail on eight expedition cruises from November 2017 to March 2018 offering guests bespoke Asian adventures as they sail across the Java Sea from Bali to Singapore, the Andaman Sea to Phuket, the Bay of Bengal to Colombo, Sri Lanka, the South China Sea to Ho Chi Minh City and Hong Kong, and across the East China Sea to Nagasaki and Niigata in Japan.

The cruises include a privately escorted excursion by Biruté Mary Galdikas, the world’s foremost authority on orangutans, visits to a UNESCO-protected national park, searching for birds and leopards on the Andaman Islands, cruising through the Tian River by Zodiac and more.

Washington DC launches WeChat travel guide

0
Chinese audio guides for top attractions

Destination DC (DDC), the official marketing organisation for Washington, DC, has expanded its partnership with WeChat with the launch of a City Experience Mini Program app to guide Chinese travellers visiting the city, a first in the US.

Through its partnership with WeChat, DDC is expecting to enhance the visitor experience for the 304,000 Chinese travellers who visit Washington, DC every year, with a focus on growing Chinese visitation, said Elliott Ferguson II, president and CEO of DDC.

Chinese audio guides for top attractions

The new DDC City Experience Mini Program is an interactive guide with a “map driven layout” of the top attractions and places to eat and shop. Apart from providing walking directions and details such as opening and closing times, the app has audio tours in Mandarin for top city attractions.

Over the past year, DDC has been building a following on its WeChat Official Service account (account ID: visitdc), on which it achieved the highest traffic growth among US cities on the platform in 2016.

With the Tencent expanded partnership, DDC continues to grow Welcome China (the organisation’s certification program for its members) by catering to Chinese travellers before, during and after they arrive in Washington, DC.

To manage the Service Account and build the WeChat Mini Program, DDC had partnered The Momentum Group, a WeChat marketing and solutions provider.

China’s rural tourism efforts lift villages out of poverty

0
Chen: leveraging growing appeal of lesser-known destinations

Rural villages in China are reporting unprecedented growth spurred by a nationwide initiative of poverty alleviation through rural tourism, with footfalls in remote attractions last year accounting for almost half the country’s total domestic movement.

Of China’s 4.4 billion-strong domestic tourism market in 2016, 2.1 billion participated in rural tourism. These travellers generated a total of RMB570 billion (US$86 billion) in revenue, which in turn benefited 6.72 million villagers.

Chen: leveraging growing appeal of lesser-known destinations

“The rapid development that Hefei City has seen is unbelievable,” remarked Chen Wei, director of Hefei City Tourism Bureau. “Because tourists now like to visit less-frequented places, lesser-known areas like Hefei are becoming more popular.”

He told TTG Asia that after promoting the city’s “three melons commune” as a brand, Hefei is gearing to open up its more remote villages with a focus on accessibility and hospitality.

Similarly in the Jiangbei district of Ningbo, Zhejiang, rural tourism has brought a spike in visitor volume and business to remote villages that had previously fallen by the wayside.

Last year, receipts from produce at farming communities “multiplied several times”, said Chen Zhi Xiao, section staff of Jiangbei District Tourism Bureau.
He added that the bureau has been working with local tour operators to promote specialty products of each village and offer farming experiences for visitors.

Such rural tours have helped place these previously inaccessible farming villages on the tourist map, observed Jiangbei’s Chen.

New airlines, predominantly Chinese, set to land in Cambodia

0

A string of new airlines is set to fly to Cambodia in the near future, paving the way for more regional traffic, particularly Chinese, in the destination.

At the inaugural Cambodia Travel Mart in Siem Reap, Nuno Costa, marketing and sales director for Cambodia Airports, said Chinese airline Ruili Airlines will soon announce that it will be landing in Phnom Penh in the coming weeks.

Sichuan Airlines is one of the airlines expected to launch new routes between China and Cambodia

Malaysian airline Malindo Air, and two Chinese airlines Sichuan Airlines and Shenzhen Airlines, are also expected to launch by the beginning of next year. This comes off the back of JC International Airlines and Lanmei Airlines starting operations in Cambodia earlier this year.

In addition, Lithuanian-based Small Planet Airlines was recently issued an air operator’s certificate, with KC International Airline, Air Siem Reap, Prince International Airlines and Cambodia Airways also applying for licences.

Costa said: “We will finalise some deals with other airlines next year, so there will not be a lack of airlines in Cambodia; the market here is really booming.”

Ton Phearom, Charming Cambodia Tours’ inbound tour operator, welcomed the move.

She said: “Increased connectivity is good for Cambodia’s tourism industry. It makes it easier for visitors to get to the country and makes it more competitive.”

However, Coralie Romano, EXO Cambodia’s product manager, said many of the ventures are targeted at the Chinese – a market Cambodia has firmly set its sights on, with the goal of attracting two million Chinese by 2020.

“It would be more beneficial to have more direct longhaul flights to Europe or America,” she added.

Sri Lanka to hold ground-breaking Chinese mass wedding

0

In an effort to position Sri Lanka as a wedding destination, local authorities are preparing to hitch 75 to 100 couples from China saying “I do” at a mass wedding ceremony in Colombo on December 17.

Harendra Rodrigo, chairman of Green Leaves Leisure, the main organiser of the event, told TTG Asia that 700 to 800 guests from China, made up of the couples and their relatives, would be flying down for the event and staying in Sri Lanka from December 16-23. The couples and their families, who hail from three provinces in China, will be flown down by SriLankan Airlines.

The Sri Lankan government hope that this event will help boost the country’s wedding profile

On the actual day, the wedding entourage will be ceremonially escorted to the venue from a nearby hotel by riders on horseback. Doing the honours at the mass wedding on the grounds of the Colombo Townhall will be president Maithripala Sirisena and prime minister Ranil Wickremesinghe.

Weddings are among a series of ideas that Sri Lanka hopes to entice potential travellers with, and industry stakeholders are also chipping in. At last month’s World Travel Market in London, local hotel chain Cinnamon launched its Cinnamon Island Weddings package, with an opportunity to win an all-expenses paid dream wedding in Sri Lanka.

As such, the Ministry of Tourism, other government agencies, the Chinese embassy in Sri Lanka, and the Sri Lankan Embassy in China, are all involved in the event.

China is Sri Lanka’s second largest tourism source market. The country received 230,481 Chinese visitors from January-October 2017, a decrease of 1.4 per cent year-on-year.

Tohoku increases efforts to woo Muslim visitors

0

To promote tourism to Tohoku, a region of Japan’s Honshu Island, Japan’s Reconstruction Agency has launched a Muslim-friendly Tohoku campaign.

The campaign is aimed at establishing the infrastructure necessary to receive Muslim inbound traffic in six prefectures of the Tohoku district. In addition, educational workshops were held at major hotels in Tohoku to deepen the understanding of the concept in order to create, and extend omotenashi (Japanese-style hospitality) to Muslim travellers.

Establishing Muslim friendly infrastructure

For instance, the region has now introduced facilities such as prayer rooms, with more restaurants being able to provide Muslim-friendly meals, as well as created model tours featuring the region’s history and nature.

This campaign is a work in progress, and the Muslim-friendly Tohoku PR Japan office is hoping to further increase the number of facilities taking part in the campaign, in order to enhance Muslim tourists’ experiences.

Behind the development of the project is an increase in the number of Muslim people visiting Japan, and that number is expected to continue to increase as the Olympics loom.

For example, the number of tourists to Japan from two Muslim-majority Asian countries Indonesia and from Malaysia grew nearly threefold over four years from 2012 to 2016.