TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 1367

Japan overtakes Singapore as world’s most powerful passport

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Japan and Singapore passports now leading on Henley index

Japan has overtaken Singapore as the world’s strongest passport, claiming top spot on the 2018 Henley Passport Index, revealed residence and citizenship advisory firm Henley & Partners in a press release on October 9.

Japan now enjoys visa-free/visa-on-arrival access to 190 destinations, the latest of which is Myanmar, compared to Singapore’s total of 189.

Japan now the top passport on the Henley index

Japan and Singapore have been neck and neck on the index since they both climbed to the top spot in February — following a visa exemption from Uzbekistan — and pushed Germany down to second place for the first time since 2014.

This quarter, Germany has fallen further to third place, which it now shares with South Korea and France. France moved up from fourth to third place last Friday when it gained visa-free access to Uzbekistan, while South Korea moved from fourth to third place on October 1 when it gained visa-free access to Myanmar. Germany, France and South Korea all have a visa-free/visa-on-arrival score of 188.

The US and the UK, both with 186 destinations, have also slid down one spot — from fourth to fifth place — with neither having gained access to any new jurisdictions since the start of 2018.

The press release further stated: “With stagnant outbound visa activity compared to Asian high-performers such as Japan, Singapore and South Korea, it seems increasingly unlikely that the US and the UK will regain the number one spot they jointly held in 2015.”

The Henley Passport Index is a ranking of all the passports of the world according to the number of countries their holders can travel to without a prior visa. Based on data from International Air Transport Association and in-house research, the index is updated in real-time, as and when visa-policy changes come into effect.

NH board pondering Minor bid but deal likely to go through

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The deal will help strengthen Minor's presence in Europe

The board of Spain’s NH Hotel Group has recommended rejecting a bid price for shares by Thai hotel chain Minor International, although it is unlikely to affect the takeover of the group.

Only the board members representing another shareholder, the Hesperia hotel group, were said to be in favour of accepting the offer.

But that alone would be insufficient to pass the 50 per cent threshold Minor is seeking in NH, a company spokesman told TTG Asia.

The deal will help strengthen Minor’s presence in Europe

Details of a report on the operation received from the Bank of America Merrill Lynch backed their views, the board told the Madrid Stock Exchange, the Comisión Nacional del Mercado de Valores (CNMV).

The Minor bid, made through MHG Continental Holding, values NH at some 2.5 billion euros (US$2.8 billion), a premium of just under 0.8 per cent on the stock market closing price on May 22.

But the report described the amount offered as “inadequate”, upholding the position taken by the board in June, NH told the CNMV.

“The board considers the offer price does not sufficiently meet the value of the shares, which is why it is against the offer.”

NH said they were expecting improved financial results with EBITDA earnings forecast to reach 260 million euros in 2018 and to 285 million euros in 2019, thanks to a surge for urban hotels in Europe, in its main market sector.

Its assets had also increased in value to some 2.1 billion euros, 15 per cent more than the valuation made in 2016, with a further rise to over 2.2 billion euros expected in 2019.

However Hesperia, which holds an eight per cent stake through Grupo Inversor Hesperia (Gihsa), said it will be accepting the Minor bid before it closes on October 22.

Minor, which has so far picked up 46 per cent of NH shares, mainly through acquiring the former majority holding of China’s HNA group, has said it is looking for a controlling stake but wants to maintain the Spanish group as an independent unit.

“Whether the shareholders follow the board’s offer will depend on them,” said the NH spokesman. “They are all small holdings, but practically the deal has been achieved.”

Meanwhile, NH is due to drop out of the medium company stock index, the Ibex Medium Cap, from October 23, the index’s technical advisory committee announced on October 9.

“The decision is based on the special circumstances that are happening in the (shares’) value,” the committee said.

CLIA Asia says #ChooseCruise, launches travel agent search tool

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The newly added search function on cliaasia.org

Cruise Lines International Association (CLIA) has introduced a travel agent search tool on its Asia website and rolled out a campaign to help agents in the region sell cruise holidays.

With the newly introduced travel agent search tool on the CLIA Asia website, consumers can now search for CLIA-accredited cruise agents based in Asia.

The newly added search function on cliaasia.org

In a statement, CLIA said the global #ChooseCruise campaign aims to promote cruising as the preferred holiday style and encourages travellers to book their dream cruise holiday via a CLIA-accredited travel agent.

As part of the campaign, CLIA’s Asia members will have access to newly created marketing toolkits for Asia containing materials such as customisable media releases, newsletter articles, social media tiles and infographics, which members can use to develop promotional material targeting local media, their email database of clients and social media followers.

A refreshed Cruising Southeast Asia 2018/2019 module is also available for agents to update their knowledge on this fast-growing region.

The #ChooseCruise campaign also includes themes highlighting Ocean, River, Luxury and Expedition cruising, with information on these themes available on the CLIA Asia website.

“#ChooseCruise has been very successful in other regions, and we are proud to bring the campaign to Asia in 2018. The promotion consists of consumer and travel trade activities. With the Asia cruise market growing at an unprecedented level, we believe this campaign will help to promote cruising as an ideal vacation,” Joel Katz CLIA Australasia & Asia managing director said.

Meanwhile, other efforts by CLIA to educate agents about selling cruises include the Cruise World Asia event and a two-hour cruise seminar Navigating the Cruise Industry Towards Greater Profits at ITB Asia 2018.

Booking a hotel or cancelling reservations? Tell Google Assistant

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Expedia users can use voice commands to perform actions via their Google Assistant-enabled devices

Expedia.com has turned to Amazon Alexa for its first attempt into voice search, and now the OTA giant has launched the Expedia Action for the Google Assistant, which allows users to manage their travel plans with voice commands.

Expedia users can use voice commands to perform actions via their Google Assistant-enabled devices

After linking their Expedia accounts to the Action, travellers can get personalised assistance such as access existing itineraries, check Expedia Rewards balances, book hotels and cancel reservations. Other functions which can be voice-enabled via Google Assistant include adding a rental car to an existing reservation and obtain packing list suggestions.

The Expedia Action is currently available in English and works on any device that supports the Google Assistant.

“We’re excited to innovate with ways to make travel planning easier, no matter where you are or what device you’re using. The market has seen rapid adoption of these new technologies within the past year and we want to make sure that Expedia customers are able to get the travel information they need, exactly when they need it. The Google Assistant is a step in that direction,” said Expedia’s Brent Harrison, vice president of product & technology.

Vietnam to rank tour guides for the first time

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Tourists in the main square of Hanoi's old quarter

The Vietnam Tourism Association (VTA) will soon launch a programme to rank Vietnamese tour guides, according to a Vietnam News Agency report.

This is the first time Vietnam is implementing such a programme, which will be done with financial assistance from the European Union. It aims to encourage tour guides to improve their performance to better meet travellers’ demands, as well as create favourable conditions for travel companies to sign contracts and pay adequate wages to tour guides.

Tourists in the main square of Hanoi’s old quarter

The ranking will be based on three major criteria of capacity, knowledge and skills, where guides will be classified into three levels from three stars to five stars. From early October through to December, VTA will conduct ranking activities in Ho Chi Minh City, Hanoi and Quang Ninh, as well as other localities such as Khanh Hoa and Lao Cai.

The programme will be first rolled out for members of the Association of Vietnamese Tour Guides across the nation. After which, it will be expanded to all other tour guides.

Vietnam currently has 23,055 certified tour guides, including 14,428 international, 8,412 domestic and 215 working at certain sites. However, only five per cent hold contracts with travel firms, are salaried and hold an insurance.

Smiling Albino launches Bangkok Art Biennale day trips

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Art in Bangkok alleyways

Smiling Albino, a Bangkok-based luxury travel specialist, has designed private day trips that combine the visiting of the city-wide international art exhibitions and Bangkok’s unique experiences.

Trips are custom designed for each client, taking in exhibition locations and paired with excursions through the backstreets and alleyways of historical Bangkok. Guests will step into heritage communities, learn about indigenous crafts and traditions, and use the waterways as a way of connecting with the communities of the capital’s past.

Art in Bangkok alleyways

During the tour, in addition to a Smiling Albino guide, a special Biennale Expert Host will join the trip to provide additional information and insights into the art exhibitions and their creators.

This is Bangkok’s first time hosting the biennale, and the inaugural event will have 75 artists from 33 countries exhibiting over 200 works at 20 locations around the Thai capital from October 19, 2018 through February 3, 2019.

Onyx to plant an Ozo resort in the Maldives

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From left: Onyx's Hospitality Group Kashyap Vora and Douglas Martell, with Panchshil Realty's Ranjit Batra and Pawan Rathi

Onyx Hospitality Group has signed an agreement with a joint venture company led by Panchshil Realty to launch an Ozo-branded property in the Maldives, its second resort in the country after Amari Havodda Maldives.

Scheduled to open in 3Q2020, the 200-villa Ozo Maldives will occupy an island in the Raa Atoll, located north-west of the Maldivian capital of Male.

From left: Onyx’s Hospitality Group Kashyap Vora and Douglas Martell, with Panchshil Realty’s Ranjit Batra and Pawan Rathi

Of the 200 villas at Ozo Maldives, 60 villas will be located overwater while 140 villas will be located on the beach, with 50 beach villas offering larger family-friendly layouts and private plunge pools.

The resort’s design is inspired by a fictitious castaway explorer Sebastian King III, and highlights will include an upturned Dhoni shipwreck hidden within a jungle which doubles as an activity centre, a crow’s nest-style observation tower, an abandoned lighthouse, Sebastian’s rustic home located within the kids’ club, educational sundial and weather station, and a mangrove discovery walkway.

Other facilities include an all-day restaurant, a speciality restaurant, bar, floating lagoon pavilions and jungle tree-decks for private dinners, the Maai Spa, a gym and yoga facility, dive centre and a swimming pool. There will also be an island farm run by Maldivians, offering guests natural and fresh organic produce in a unique market garden dining experience.

[Photo caption] From left: Onyx’s Hospitality Group Kashyap Vora and Douglas Martell, and Panchshil Realty’s Ranjit Batra and Pawan Rathi

Samit Ganguly now GM of Hyatt Regency Phuket Resort

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Hyatt Regency Phuket Resort has appointed Samit Ganguly as general manager, who brings over 18 years of hospitality experience and a comprehensive background in sales and marketing.

Ganguly first commenced his career with Hyatt in 2002, progressing through various sales roles before holding positions as director of convention sales at Hyatt Regency Dubai, and director of sales at Hyatt Regency Kolkata.

A tenure with Carlson Rezidor Hotel Group followed as director of marketing at The Radisson Blu Plaza in New Delhi. Prior to joining Hyatt Regency Phuket Resort, Ganguly spent six years with The Ritz- Carlton Jakarta, Pacific Place, initially as director of sales and marketing, and most recently as hotel manager.

Chan Brothers builds and grows platform for independent travel agents

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Singapore-based Chan Brothers Group is looking to the public to build a network of independent travel agents with the launch of the ten Travel Envoys platform.

Supported by the Singapore Tourism Board, ten – short for “travel entrepreneur network” – provides individuals with training, a network, resources and a platform to sell travel packages to friends and family. It went live on September 29.

A screenshot from the ten website

“For consumers, this is midway between an OTA and a traditional agent. Its level of service is better than an OTA. The travel planning process has become more digital and is losing the human touch,” said Chloe Chan, COO of ten Travel Envoys.

Participants, or “Envoys”, can sign up with no cost and are trained by the group on destinations, products, travel fundamentals and code of conduct. They can earn five per cent commission per package sold.

From the second year, Envoys who wish to plan and customise FIT packages for their customers will be charged to use a premium platform.

Chan: the future is digital and we have to continue to innovate

Chan revealed: “This was conceptualised by the group managing director and I. At first, it was difficult for people to see where this was going, but we have to continually engage and explain to our stakeholders and employees that this is beneficial to our company.

“The future is definitely digital, but the form or shape is up to us to decide. We can’t do business the same way, and we have to evolve to meet the changing needs.”

The platform currently has around 250 Envoys based in Singapore, and is set to expand to other markets in the region, such as the Philippines, Indonesia and India. Envoys based in these countries can then sell local packages as well as tours overseas.

The group is reaching out to more participants through talks in tertiary institutions.

 

End of an era as HK icon is set to be demolished

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The iconic Excelsior hotel in Hong Kong will close to be redeveloped into an office tower in March 2019.

Mandarin Oriental had put the four-star waterfront hotel for sale in June last year, before calling it off in September as bids fell short of expectations, the South China Morning Post (SCMP) reported.

Mandarin Oriental decided not to sell The Excelsior hotel as bids for the plot of land were too low

The Excelsior opened in 1973 on Plot 1, the first piece of land sold when Hong Kong became a British colony in 1841.

Mandarin Oriental will demolish the hotel and build a commercial building in its place. The redevelopment will take about six years and cost about US$650 million.

The redevelopment comes amid what SCMP refers to as “a chronic shortage of grade A office supply” in the city, which has forced rent upwards and made Hong Kong the most expensive office market in Asia-Pacific.

James Riley, group chief executive of Mandarin Oriental Hotel Group, said: “The Excelsior has always been an important and much-loved hotel in the group’s portfolio. We will ensure there are plenty of opportunities over the next few months for local and international guests to visit the property and celebrate 45 years of memories.”

As well, the group is committed to ensuring fair treatment of all Excelsior staff, with many expected to be offered positions in other Mandarin Oriental properties, he added.