Tag: Digital Transformation

The Hotel Industry Digital Plan (IDP), a programme introduced in 2019 by Infocomm Media Development Authority (IMDA) and Singapore Tourism Board (STB) with support...

Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...

Experience Gold Coast has launched a new locally developed app designed to transform how people explore the city by providing curated tips, hidden gems...

Amadeus and Google have partnered to focus on deploying Google Cloud’s technology to support Amadeus’ cloud and AI initiatives. As part of the agreement, Amadeus...

Gordon Chu, acting head of Digital Innovation at Cathay Pacific, gives insights into digital innovation, how it benefits the airline industry, challenges and tools that airlines can leverage

Customer support and marketing are the two most common business functions generative artificial intelligence (AI) is being used for in the travel and tourism...

Brought to you by Singapore Tourism Board As travellers become more discerning and savvy, they seek more authentic experiences. Technology has also changed how people...

This year's edition offers travel and hospitality players useful case studies, expert opinions, actionable strategies on trending topics such as the rise of the Metaverse, scaling tech-led brands, as well as regenerative travel experiences

The agenda for Digital Travel APAC 2023 is focused on revenue growth, as well as expansion of products and services to provide next-generation travel experiences that can meet evolving customer expectations

Returning for the eighth year this August, a refreshed speaker line-up from leading regional and international brands will offer insights on key topics to keep attendees updated on the latest industry trends and innovations