TTG Asia
Asia/Singapore Saturday, 30th September 2023
Tags Customer Service

Tag: Customer Service

Agents reveal their most unusual customer requests

From locating the most obscure shrine in Japan to flying in a top pastry chef to bake an Instagram-inspired cake, no order is too tall...

Chatting up the customer

Chatbots, fuelled by artificial intelligence, are becoming a viable customer service channel. How do they stack up against live staff for travel agencies?

The robots are coming – and why tech still needs a...

We’re living in such exciting times now. Travel technology continues to evolve at a dizzying pace which, aided by connectivity, artificial intelligence (AI), automation,...

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