TTG Asia
Asia/Singapore Friday, 1st December 2023
Tags Customer Experience

Tag: Customer Experience

Digital Travel APAC 2022 returns to in-person conference format for its...

The much-anticipated conference will provide attendees with deep insights on the reinvention needed to stay relevant and competitive, as well as the new frontiers to conquer in the future of travel

Ensuring a seamless return to the travel experience in APAC

Contentsquare’s senior vice president, Asia Pacific & Japan, Albert Nel, shares four actionable insights into digital consumer behaviour in the travel and hospitality industry

Cendyn makes CRM technology more accessible to speed up hotel recovery

An existing pressure on hotels to adapt to evolving technology and customer behaviours has only intensified during the pandemic and travel disruption, as managers...

Navigating the next frontier of hospitality with smart video

As focus on traveller safety and enhanced customer experience comes to the fore, hotels can turn to video analytics for insights to guide their decisions, says Benjamin Low, vice president, Asia Pacific, Milestone Systems

Travel brands must up customer experience to win in APAC

When it comes to customer satisfaction in Asia-Pacific, many travel brands are falling short. Mao Gen Foo, head of Southeast Asia, Qualtrics gives his two cents on why this must change for brands to stay competitive

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