TTG Asia
Asia/Singapore Friday, 20th March 2026
Page 834

Second InterContinental hotel to land in Riyadh

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IHG Hotels & Resorts will further grow its presence in Saudi Arabia with the signing of InterContinental Riyadh King Fahed Road, as part of a master development agreement with RIVA Development Company via its wholly-owned subsidiary RIVA Hospitality for Hotel Services Company.

Expected to open in March 2025, InterContinental Riyadh King Fahed Road will add to IHG’s current brand portfolio of nine operating InterContinental hotels in the Kingdom. The hotel will feature 250 guestrooms and 150-unit apartments as part of InterContinental Residences, alongside a pool, fitness centre and spa.

IHG signs MDA with RIVA Development Company to open InterContinental Riyadh King Fahed Road

In addition to five dining options featuring a diverse selection of culinary delights, the hotel will also feature a business centre, as well as 784m² of meeting and events space including a 600m² ballroom.

The latest development follows the signing of Hotel Indigo Riyadh King Abdallah Road, and is the second of at least seven hotels that IHG will be opening in Saudi Arabia with RIVA Hospitality for Hotel Services Company.

IHG currently operates 38 hotels across five brands in Saudi Arabia, with a further 20 hotels in the development pipeline due to open within the next three to five years.

Hilton to open flagship hotel in Singapore’s Orchard Road

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MTC taps UNITAR to upskill tourism, hospitality workers

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Malaysia Tourism Council (MTC) has signed an MoU with UNITAR International University (UNITAR) to upskill and reskill tourism and hospitality workers who have been retrenched during the pandemic to prepare them for new job opportunities once international borders reopen.

“Investment in skills upgrading and training during this downtime is critical, as we seek to enable the industry to emerge stronger and transformed in the new normal,” MTC president Uzaidi Udanis said during the online MoU signing ceremony between MTC and UNITAR.

MTC, UNITAR ink MoU to reskill retrenched tourism and hospitality workers

“The travel industry in the new normal is going to be very different from what it was. Travellers will do their research and buy their travel direct, bypassing the travel agent. To stay relevant, we must change according to the needs of the market. Travel agents have to be abreast with the latest digital technology, including AI and database management.

“With this collaboration between MTC and UNITAR, workers in tourism and hospitality businesses would be able to pick up new skills and capabilities to meet future challenges.”

MTC organising chairman and deputy president, K Thangavelu, said the MoU agreement is important to MTC for three reasons. “It demonstrates our strong support for UNITAR’s efforts to expand and strengthen its tourism faculty, it harnesses our people’s capabilities to create and apply innovative reskilling and upskilling solutions, and it is an important part of our continuing contribution to industry and community development in Malaysia.”

Sahol Hamid Abu Bakar, vice chancellor of UNITAR, shared that the university is working with MTC and its key players to push Malaysia’s economic recovery plan for the tourism industry by offering hospitality-related courses to upskill employees and agency owners under MTC.

UNITAR is the first, and currently, only university to collaborate with MTC to offer a fully online learning environment for hospitality and tourism education. The Hospitality and Tourism Department at UNITAR will offer Diploma in Tourism Management, Diploma in Hotel Management, Bachelor of Hospitality Management, and Masters in Hospitality Management.

Tokyo Olympics bans spectators amid Covid-19 emergency

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Parkroyal Collection Marina Bay, Singapore

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The garden-in-a-hotel concept packs in lush vertical gardens and 2,400 indoor plants

Location
Parkroyal Collection Marina Bay, Singapore stands tall in Singapore’s thriving Marina Bay area, which extends from the Central Business District, gifting its guests some of the most stunning views of modern Singapore.

Interior sights are just as alluring, as the property adopts a garden-in-a-hotel concept, packing in 15,000m2 of lush vertical gardens and 2,400 indoor plants. More than just a garden for the senses, the hotel has also built a garden that feeds its guests. The hotel’s own urban farm grows herbs, edible flowers and vegetables that are harvested and used for cooking at all-day dining restaurant Peppermint.

Perfect for business and leisure guests, the hotel is a stone’s throw from Suntec Singapore Convention & Exhibition Centre and Marina Square shopping mall, where there are several themed attractions for children, and a short car ride to Sands Expo & Convention Centre and the Orchard Road shopping district.

Its location along the scenic bay also grants the more active of guests a memorable running route, starting from the iconic F1 Pit Building and following the bay’s curve round to the Esplanade, Fullerton Bay, Marina Bay Sands, Helix Bridge and closing the loop back at the hotel.

Rooms
The hotel offers 583 keys across 10 room categories, from the entry level Urban Room, which spans 31-33m2, right to the crème de la crème 199m2 Parkroyal Collection Suite.

My two-night staycation with the children was spent in the Signature Marina Bay Suite – an impressive unit with equally spacious dining/living room and sleeping quarters equipped with a king bed. The private balcony is a bonus, allowing us an aural and visual preview of the upcoming National Day Parade that will be held on August 9 at The Float@ Marina Bay, right across the hotel.

The Signature Marina Bay Suite, a Collection Club rooms and suites selection, comes with the usual luxury trappings expected of accommodation in this category – privileged access to the Collection Club Lounge, Nespresso coffee machine, ensuite bathroom with both shower and bath, premium bath amenities, large workspace and a stable, complimentary Wi-Fi connection, and more. The in-room filtered water tap that provides a steady flow of clean drinking water is an excellent feature.

F&B
With dining restrictions still enforced during our stay, most of our meals were enjoyed in the comfort of our suite.

IRIS, the digital concierge, allows me to order all our meals via a QR code. In fact, IRIS is also the one to go to for extra room amenities, facility bookings – a new normal for hotel stays, so as to ensure capacity limits are adhered to – and destination information.

There is a good selection of in-room meals, with tasty options for all ages. It is good to see that the hotel has made meat-less options a staple on the menu, no longer a special order for those pursuing an environmentally-conscious lifestyle. Sustainably-sourced ingredients are also highlighted, giving guests a choice to cut their carbon footprint through their meals.

On the second night, we had dinner inside a beautiful greenhouse that is Peppermint. Due to on-going dining restrictions that prohibit self-serve buffets, Peppermint offers an a la carte buffet where diners will choose their desired dishes online and have their food served to them beautifully plated.

There were far more dishes than our belly could contain, from sashimi and seafood poached rice to spiced crabs and barbecue beef belly. Most important of all, every dish pleased our palate.

I give Peppermint extra points for having a halal-certified kitchen and buffet stations.

Besides Peppermint, the hotel is home to famed Cantonese restaurant Peach Blossoms, Ruth’s Chris Steak House, Sushi Jiro and Skyline Bar.

I’m saving my favourite F&B experience for last – cocktails at the Atrium Lounge. This is a calming flora-encased venue on the fourth floor, with skylight streaming in from high above, giving it a hidden paradise vibe. There are even pipe-in bird songs to complete the garden-in-a-hotel concept. Patrons can choose to sit at the bar and learn from chatty mixologists Michael and Julie about the botanical-inspired cocktails that the Atrium Lounge specialises in or cosy up on arm chairs in quiet corners. The hotel’s highly Instagramable nest pods, where small parties could gather for a drink or two, are strewn around the Atrium Lounge.

Atrium Lounge will be rebranded as Portman’s Bar, paying tribute to the hotel’s first architect John Portman, come August.

For Collection Club floor guests with young children, access to the adult-only Collection Club lounge is replaced with complimentary afternoon treats and evening cocktails at the Atrium Lounge. I think that is a wonderful exchange!

Facilities
The hotel plays its surroundings to its advantage. The Collection Club Lounge, pool and gym on level five present picturesque views of the Marina Bay skyline.

An open lawn occupies a space between the Collection Club Lounge and the pool deck, fringed with oversized ottomans for guests to laze on with a book or a mug of beer. I was told that more furniture will be brought in soon, to give that space a beach club vibe.

There are two mineral water pools on offer – a kiddy splash pool shaded by towering plants and a deeper one for adults to do laps. There are plenty of loungers around, including kid-sized ones. At night, 1,380 fibre-optic lights on the bottom of the pool transform the facility into a starry galaxy.

What is a rejuvenating hotel stay without a spa treatment? For this, guests can escape to St Gregory Spa.

A selection of meeting and function spaces are available, spanning over 18,580m2, with the largest being the pillar-free Garden Ballroom at 767m2.

Service
Contactless service offered through the IRIS digital concierge is a boon in pandemic times. The occasional human service interaction appears to be carefully orchestrated to ensure guests are given as much safe distance and privacy as they desire.

For example, our room service meal deliveries were completed swiftly, with minimal conversation. At Peppermint, used plates were cleared in good time, and service staff popped by occasionally to check if we needed attention.

We checked out on Sunday, along with many other families, and the process was over in under 10 minutes.

Verdict
Children make the most brutal critics, but my boys gave the staycation two thumbs up. We enjoyed the suite, slept in longer than we usually would, took long strolls around the indoor gardens, and relished every meal. The hotel works great for family sojourns, and I can imagine it will do well for workations too.

In my books, the hotel scores top marks for its biophilic design, which I found to be a real treat for the eyes and soul.

Number of rooms 583
Rates Published rates from S$1,000 (US$739.80) for Urban Room; current BAR from US$198.46
Contact details
Tel: +65 6845 1000
Email: enquiry.prsmb@parkroyalhotels.com
Website: www.panpacific.com/en/hotels-and-resorts/pr-collection-marina-bay.html

tiket.com adopts NDC with Amadeus

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Indonesia’s tiket.com has become the first OTA in South-east Asia to adopt the New Distribution Capability (NDC) programme to drive modern retailing, in a landmark partnership with Amadeus.

tiket.com will be able to access NDC offers from carriers which are connected on the Amadeus Travel Platform, such as special seat selection, baggage, and other personalised offerings. It will also be able to source additional NDC-enabled content available on Amadeus Travel Platform using the Amadeus Travel API.

tiket.com can access NDC offers from carriers as well as additional NDC-enabled content on Amadeus Travel Platform

Commenting on the NDC move, Andi Hendrawan, senior vice president of commercial, tiket.com, said: “It’s a key milestone I believe will help us at tiket.com to increase our transaction volume capability, system cost efficiency and accuracy. This partnership will solidify our position as the leading and pioneer OTA in Indonesia and provide our clients with offerings that are relevant at a time when travellers are getting eager to return to the skies.”

Sebastien Gibergues, vice president, online travel Asia Pacific region, Amadeus, reaffirms the company’s commitment to advancing the NDC programme and adoption. He said: “NDC is a key strategic priority for us, and we are excited to be working with tiket.com leveraging our investment in NDC technology for both travel sellers and airlines.”

Jakarta trade cries for government help during activity restrictions

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Hospitality and F&B players in Jakarta are calling on the government for financial help as Java and Bali begin two-week emergency public activity restrictions (PPKM), which have triggered massive cancellations amid an intense price war that has already dented earnings.

Sutrisno Iwantoro, Indonesia Hotel and Restaurant Association (IHRA) Jakarta chapter chairman, projected that the latest lockdown would result in hotel occupancies dropping from the current 20-40 per cent to an even more dismal 10-15 per cent.

Jakarta hotels and F&B businesses are facing a wave of cancellations resulting from new lockdowns

He said this would put even greater pressure on hotels, which have slashed rates by 29 per cent between January and May this year to compete for business. With earnings reduced, operational budgets are stretched.

IHRA hopes the government would offer a 30 to 50 per cent waiver on electricity bills for members, remove the minimum charge requirement for electricity, order discounted rental for restaurants in shopping malls closed during PPKM, ease taxes, and provide cash support for hospitality and F&B employees who are burdened with unpaid leave.

Beside the new list of requests, Sutrisno highlighted that the National Disaster Mitigation Agency has yet to pay out 140 billion rupiah (US$9.7 million) to 14 hotels assigned to the government’s hotel quarantine programme for five months.

The delayed payment has resulted in cash flow problems for affected hotels, he shared.

Rully Rifai, IHRA Jakarta chapter deputy chairman, who oversees restaurant members, added: “With this lockdown, there is nothing we can do but expect the government to help. It is certain that restaurant employees will be sent home first, and if no government assistance is offered soon, the next step could be layoffs.”

The Pavilions Hotels & Resorts welcomes cryptocurrency transactions

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Hotel bookings at The Pavilions Hotels & Resorts can now be paid for with cryptocurrency from any country, following the company’s partnership with leading global crypto-payment gateway, Coindirect.

Some of the virtual currencies accepted under this arrangement include Bitcoin and Ethereum. Cryptocurrency payment will first be made available for direct bookings through each hotel’s reservations centre, with plans to introduce it to online booking engines in the near future.

The Pavilions Phuket and all other properties in the portfolio will now accept cryptocurrencies for direct bookings

“We are proud to lead the industry and enhance ourselves in the digital world with this exciting new crypto payment method available at all of our unique and distinct hotels and resorts across the globe,” said Gordon Oldham, founder & owner, The Pavilions Hotels & Resorts.

Jesse Hemson-Struthers, CEO and co-founder of Coindirect, commented: “We pride ourselves on providing partners a platform for instant secure payments with over 40 Cryptocurrencies; this was a critical factor for The Pavilions Hotels & Resorts to ensure the end-to-end payment service is safe, flexible and easy for guests, when booking their next experience at any of The Pavilions Hotels & Resorts’ across the globe.”

The Pavilions Hotels & Resorts has a portfolio of hotels in 14 locations across the globe, with recent openings being The Pavilions Anana Krabi in Thailand and The Pavilions El Nido, Palawan Island in the Philippines.

New garden attraction blooms at teamLab Planets Tokyo

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To mark its third anniversary, sensorial attraction teamLab Planets Tokyo has launched a new Garden Area featuring two artworks that invite visitors to interact with orchid blooms and shiny ovoids.

One of the two artworks is set in a garden with more than 13,000 live orchids blooming in mid-air. The other is a moss garden filled with ovoids that shine and resonate when pushed by people or blown by the wind.

teamLab Planets Tokyo has created a garden with more than 13,000 live orchids blooming in mid-air

With the latest additions, teamLab Planets Tokyo now houses 10 artworks across four massive exhibition spaces and two gardens.

teamLab galleries are known for immersing visitors into artworks, blurring the boundary between the physical self and the art pieces.

teamLab Planets Tokyo is open all day, from 10.00 to 20.00 Mondays to Fridays, and 09.00 to 20.00 on weekends and holidays in July. Admission and exhibition hours are subject to change.

Strong demand for private aviation powers Yugo’s SEA expansion

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Although commercial flight operations are still a long way to recovery, one private aviation brand has seen demand for private flights picking up, warranting its expansion across South-east Asia with new charter routes.

Speaking to TTG Asia, Jim Baldy, CEO of Yugo, an air mobility platform that connects numerous points across Asia-Pacific, said the company has commenced new routes in the Philippines, Cambodia, Malaysia and Thailand. Some of the more attractive new routes include Manila to Banwa Private Island in the Philippines; Koh Kong to Sihanoukville in Cambodia; Bangkok to Koh Samui in Thailand; Kuala Lumpur to Genting Highlands and Genting Highlands to Langkawi in Malaysia.

Private air charters are in demand

With the additional routes, Yugo now operates to over 150 destinations in this region, supported by a fleet of more than 50 aircraft from renowned private jet manufacturers such as Gulfstream, Bombardier and Dassault Falcon, as well as helicopter specialists Bell, Airbus, Leonardo and Robinson.

Yugo is presently working with select travel agents to supply its chartered flights, and is open to expanding its partnerships.

“We believe in the creation of an ecosystem where we provide solutions to trade agents to best suit the needs of their guests and customers. We welcome all new channels and networks,” remarked Baldy.

According to Baldy, Yugo is seeing an almost equal interest from leisure and business travellers, with leisure bookings being slightly more at the moment. However, the convenience of private aviation charters has helped to blur the lines between business and pleasure trips, with many Yugo customers choosing to “pick up close ones to travel to another destination for leisure” after work is done.

He said private aviation charters are a “business enabler” and a “reliable option for leisure activities”, hence the new routes were established to support desires to blend business with leisure during trips made amid the pandemic.

“We believe it is a great time to fly private to break with the constraints inflicted by the Covid-19 pandemic,” Baldy remarked. One of the top travel constraints today is health and safety concerns, and private aviation charters can offer reduced infection exposure risks to travellers.

He elaborated: “For example, there are around 700 points of contacts during a commercial flight. This is reduced to approximately 30 during a private flight. For the transportation of our guests, their families, friends and business partners, travelling private (provides) additional safety.”

While private aviation charters are often regarded as an exclusive service only for the rich and famous, Yugo has made solutions “much more accessible to a slightly wider number of people”.

“It is actually easier to book a private flight than what most people think. And since passengers can go for a rideshare, an empty leg flight, or a flight by the seat, it is also usually cheaper than what they usually think (a private flight would cost),” Baldy said.

Yugo customers can search and book flights online, or rely on Yugo’s concierge for arrangements.

When asked to clarify a common misconception that passengers on private aviation charters were able to bypass immigration restrictions, Baldy said all charters and passengers must still abide by local regulations and health protocol requirements.