TTG Asia
Asia/Singapore Sunday, 25th January 2026
Page 771

Philtoa shifts focus to land tours amid air travel complications

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The Philippine Tour Operators Association (Philtoa) has created 32 new land travel packages in the island of Luzon, including destinations near metro Manila, as domestic air travel is rendered complicated by the ever-changing lockdown levels and restrictions across the country.

Having been cooped up at home for the past 18 months, it is “a relief” for Filipinos “just to get out of their houses”, even if it’s just a trip to a nearby destination, Philtoa president Cesar Cruz said during the press conference of the hybrid Philippine Travel Exchange (PHITEX) 2021.

Philtoa promotes land tours in the island of Luzon; Batad Rice Terraces in Ifugao Province, Luzon Island pictured 

He said the island of Luzon has attractions that appeal to domestic tourists, in various combinations of beaches, farm-based, nature-based, gastronomic, natural landscapes and other outdoor activities.

The new overland tours that the locals are interested in, and are easier to travel to with many road networks, include the nearby areas of metro Manila like Rizal, Cavite, Laguna and Batangas as well as the Bicol and Quezon province circuit.

In Visayas and Mindanao, Cruz said the complications on domestic air travel can be avoided as ferries are available to transport tourists from one island to another.

While some quarters have commented that people will have no budget left for travelling once tourism restarts, Cruz suggested otherwise, citing the case of Boracay’s reopening to tourists from metro Manila last June. The island’s visitor profile showed that the tourists were from the low and middle market segments, not high-end.

From his observations, travellers have already embraced the safety protocols in place while travelling in the post-Covid era, including getting their QR code registrations and submitting negative RT-PCR test results.

Cruz is “very optimistic” that before the year ends, domestic travel will be ready to take off, subject to the easing of travel restrictions in the respective destinations.

Cambodian tourism players signal readiness to reopen borders

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“We are ready” is the message from Cambodia’s tourism players during an urgent call for a clear roadmap to reopening as they face another high season with no business.

At a press conference hosted by Cambodia Airports, CEO Alain Brun said: “Today, the travel industry is ready to welcome tourists and passengers… Today, we are desperate as the pandemic has had a huge impact on activity.”

Phnom Penh is the most vaccinated capital in the world; Royal Palace in Phnom Penh pictured

Across the country’s three international airports, business has plummeted to three per cent of what it was in 2019. In spite of this, all airports have remained open throughout the pandemic.

Brun added Cambodia has the chance to capitalise on its vaccination success. It currently sits in the world’s top 20 most vaccinated countries. Phnom Penh holds the title of the most vaccinated capital.

“Thanks to the amazing work of the government, travel in Cambodia is safe and we are ready (for reopening),” said Brun. “The travel industry has been actively working on SOPs for months. We were the first sector to be hit by Covid-19 and we were the first to design and implement health and safety measures.”

Last week, prime minister Hun Sen announced the urgency for borders to reopen to tourists, and recommended reducing quarantine from 14 days to seven. However, no official announcement has been made.

Support from the nation’s premier has been welcomed as a first step to recovery, however, the industry is lobbying for zero quarantine for fully vaccinated travellers.

Nick Ray, a consultant for CamDMC, said: “Quarantine and tourism don’t co-exist. Vaccinated tourists have choice now. They can go and see the pyramids at Egypt with no quarantine or Costa Rica.”

Pre-pandemic, the average length of stay in Cambodia was 4.5 days as an add-on destination to neighbours. Sivlin Chhay, president of the Cambodia Association of Travel Agents, said there is a “unique opportunity” for Cambodia to position itself as a standalone.

Chhay added members have drawn up packages that extend to more than 10 days and showcase Cambodia beyond Angkor Wat.

During the prime minister’s speech, he also mooted the idea of a free quarantine, whereby visitors’ movements are not restricted to their hotel room.

Ray noted the tourism industry can play a key role in facilitating safe travel for visitors. He said: “We have their itineraries. We know which hotels they’re staying at, and the mobile number of their tour guide and driver. This can be very low-risk when travelling with a licensed agent or operator.”

However, he said now is the time to lay out a clear vision. “If we don’t open, we miss another six months to a year of business. Do we want to be here talking about 2.5 years of no tourists?”

Samui Plus records 11,000 room nights booked until December

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Pandemic fast-tracks WebBeds’ business transformation

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Finnair codeshares with Turkish Airlines

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Accor joins global sustainability network

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Philippines eyes Phuket’s Sandbox model for tourism reopening

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As it gears up for the reopening of international borders, the Philippines is looking at the possibility of replicating Phuket’s Sandbox model, while at the same time working to ease travel protocols.

Tourism secretary Bernadette Romulo-Puyat said at the Philippine Travel Exchange (PHITEX) 2021 in Subic that as early as May this year, the government has already been working on setting up green lanes, similar to Phuket’s Sandbox scheme that allows fully vaccinated travellers from low-risk countries to enter the Thai resort island without quarantine.

Philippines keen to replicate Thailand’s Sandbox scheme; tourists at Casa Manila in Intramuros, Manila pictured

Romulo-Puyat pointed out that as authorities wish to ease travel restrictions, especially for fully vaccinated tourists, more Filipinos are getting inoculated while all tourism workers nationwide are expected to be vaccinated before year-end.

It is “imperative” for the Philippines to return to the international stage and the sandbox model “seems to be the most viable”, given its direct air access, opined C9 Hotelworks managing director, Bill Barnett.

“Cebu is the logical choice given it’s an island and has direct international routes,” said Barnett.

Meantime, in a webinar by the British Chamber of Commerce of the Philippines and Santos Knight Frank, tourism undersecretary Verna Buensuceso said travel corridors within Asia is possible as they are looking at green lanes with say, South Korea, Taiwan and Japan going directly to specific destinations in the Philippines.

It can include specialised charters to destinations that are prepared to accept foreign visitors with specialised protocols for groups coming in, Buensuceso said.

And as the country prepares for foreign arrivals, especially for fully vaccinated individuals, Buensuceso said that authorities are “looking at offering protocols that will be a bit more relaxed compared with what we have today”.

She said the country is also looking at the “interoperability within our own system” of the EU Covid certificate and IATA travel pass, even as it is also “in the process of putting together a vaccination passport for our own needs”.

“We are exploring these avenues now to make travel a bit more convenient across destinations and markets,” Buensuceso shared.

She estimated a recovery period of two-and-a-half to four years for Philippine tourism because that is also the outlook for the international landscape as per projections by UNWTO, PATA and WTTC.

Langkawi’s reopening draws nature, upmarket travellers

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Langkawi tourism and hospitality operators are observing good demand for five-star and boutique hotels as well as more high-end tours and activities, since the reopening of the Malaysian island last week to fully vaccinated domestic tourists under the pioneer travel bubble project.

Mega Water Sports & Holidays director of sales and marketing, Sharmini Violet, said: “Our clients come for weekend getaways and they are willing to spend on upmarket activities such as chartering a whole yacht and going on private tours, or enjoying our jet ski tours or sunset cruises.”

Mega Water Sports & Holidays say domestic travellers willing to splurge on upmarket activities like jet ski tours

She added that the majority of her clients come from the Klang Valley and have chosen the convenience of flights over road trips to Langkawi.

Sharmini further shared that many five-star hotels on the island destination are seeing high occupancy rates, driven by attractive promotional offers.

Another operator, Sri Sari, director at Junglewalla Langkawi, shared that the agency’s nature-based kayaking and Geopark tour packages are doing well with the locals, whereas the expatriate market tend to go for birdwatching tours, nature walks and tours to spot nocturnal wildlife.

She also shared that locals tend to book on weekends, whereas the expatriate market are willing to stay for longer and work remotely.

Amran Ahmed, co-founder of Ambong-Ambong Rainforest Retreat and Ambong Pool Villas, shared that the pool villa accommodations in both of his properties are recording an average occupancy of 70 per cent, mainly comprising couples from the Klang Valley.

He said: “People are choosing to stay with us because of the boutique and personalised experiences we offer. Many choose to stay in, order room service and enjoy the villas. We are also seeing a number of people working remotely from their villas.”

YouTrip sets up innovation lab in Singapore, looks to double local workforce by 2022

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YouTrip, Singapore’s first multi-currency mobile wallet, will be establishing an innovation lab in the country to fast-track its technology capabilities and product development to capture the rise of the multi-currency payments landscape.

In this next phase of its business growth, YouTrip will be doubling its local workforce with over 50 new hires in Singapore across engineering and product development by 2022. The new positions will add on to YouTrip’s current headcount of close to 100 across all its locations.

YouTrip set to hire over 50 new roles locally in the next year for its newly established innovation lab

YouTrip’s expanded workforce in the innovation lab will be crucial in driving the development of a new suite of multi-currency products and features to serve the changing needs of its users.

This includes YouTrip Business, a new multi-currency corporate credit card aimed at helping companies save money and time on cross-border payments. Compared to the consumer product, this new business card promises higher spending limits while transacting at the best exchange rates in more than 150 currencies, with credit terms offered to selected business account users.

YouTrip Business also enables companies to issue multi-currency cards to employees, and streamlines all expenses in one platform.

YouTrip will also be investing in a brand refresh to elevate consumers’ multi-currency spending. This brand rehaul will reflect the fintech startup’s transformation from a travel wallet to a broader digital payments app that drives its mission of simplifying multi-currency spending.

Beyond debuting a new brand identity, the YouTrip app will also be redesigned with new features such as a virtual card, an interactive exchange rates dashboard, YouTrip exclusive deals, and the ability to hold more popular currencies in their wallet – all aimed at delivering seamless payments in foreign currency.

Both products are in its development stage and scheduled to be launched in early 2022.

Caecilia Chu, co-founder and CEO, YouTrip, said: “Despite the travel standstill, we’ve continued to register a significant growth in overseas online spending, further underscoring the importance of cross-border payments for consumers and businesses. With this shift in spending, our advancement in innovation to offer a wider suite of multi-currency is timely, and drives our goal of elevating the cross-border payment experience for our users in Singapore and the region.”

Aligned with Singapore’s efforts to nurture future cohorts of fintech talents, YouTrip is also launching a Software Engineering Graduate Programme. This two-year training initiative will provide entry-level engineers with the core knowledge, mentorship and job rotations to master domain and technical expertise valuable for today’s fintech landscape.

IHG embraces flexible working to tackle hospitality labour shortage

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IHG Hotels & Resorts has introduced a suite of new benefits including flexible work arrangements to its employees in Australia, as it looks to attract and retain skilled workers amid the talent shortage impacting the hospitality industry due to Covid-19.

Branded as IHG myBenefits, the platform includes hallmarks such as flexible work arrangements, as well as paid parental and partner leave, birthday leave, and the ability to use personal leave for proactive wellness. IHG is also moving domestic violence leave entitlements from an unpaid to paid leave arrangement, and making available sabbatical leave for its employees to pursue personal or passion projects.

Harwood: IHG’s myBenefits programme designed to give employees “a fuller sense of belonging and comfort”

Additionally, IHG employees will have access to the IHG myPerks platform which carries discounts and cashbacks at more than 400 retailers and service providers. The online platform also contains a Wellbeing Hub, which is designed to support staff physical, mental and financial wellbeing.

Leanne Harwood, IHG’s managing director Japan, Australasia and Pacific, said: “People who work in hospitality know that it’s a fantastic place to grow a rewarding career, but we recognise that, now more than ever, we have to do everything we can to make the most compelling proposition for people to join or stay in our industry.

“Part of that is making sure we are offering our employees the most attractive benefits and working conditions. Offering our colleagues flexible working agreements is something we are truly passionate about and it’s a policy that we are proud to be rolling out. Each colleague’s situation will be different, based on their role and personal circumstances, so we’re committed to working with them to find the best way to bring some more flexibility into their lives.“

Harwood added that as IHG gears up for another record year of hotel openings in the region, “we need to get people back to being excited about working in hospitality and we need to do more to attract people to a career in the accommodation sector“.

“By providing a compelling suite of benefits, perks and flexible working arrangements, we hope it will attract jobseekers to our industries and most importantly, retain the wonderful talent we already have in our business.”