TTG Asia
Asia/Singapore Thursday, 14th May 2026
Page 5

Visa expands destinations programme into Asia-Pacific with Thailand debut

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Visa is extending its experience-led travel programme, Visa Destinations, into Asia-Pacific, with Thailand as the first market and Singapore expected to follow in 2026.

The programme connects cardholders to curated, destination-led experiences shaped by local culture, craft and community. It is designed to support travellers in planning trips around specific interests, with access to selected hospitality, dining, entertainment and transport partners.

Visa Destinations travel programme in Thailand will present curated local experiences, such as cultural activities in Bangkok’s Song Wat heritage district, pictured

Currently available in cities including Paris, London and Dubai, the platform is continuing its global rollout, with additional destinations such as New York, San Francisco, Miami, Mexico City, Toronto, Italy and Singapore expected to be added.

Travel remains a significant spending category across Asia-Pacific, with VisaNet data indicating nearly US$180 billion in travel spend, accounting for more than 17 per cent of total Visa card transactions in the region.

At the same time, travel patterns are shifting, with shorter-haul and intra-regional trips gaining traction amid changing cost and connectivity dynamics.

Destinations that offer strong transport links alongside a diverse mix of experiences are seeing increased demand. Thailand has been selected as the regional starting point for the programme, reflecting its established position as a well-connected travel hub with a wide range of cultural and lifestyle offerings.

The platform provides access to curated experiences across hospitality, dining, wellness, shopping, entertainment and transport, supported by a digital interface for browsing and booking. In Thailand, this includes location-based cultural experiences such as the Songwat Experience in Bangkok, highlighting heritage architecture, local food culture and emerging creative communities.

Additional features include partnerships with local and regional merchants, digital booking functionality and tailored benefits for Visa Infinite and Visa Signature cardholders.

“Across Asia-Pacific, travel is becoming more experiential, with travellers looking to make each trip count,” said T R Ramachandran, head of products and solutions, Visa Asia Pacific. “We’re seeing more travellers spend more time in destinations closer to home, choosing experiences that are deeper and more authentic, reflecting their personal passion points, beliefs, and values. Thailand reflects this shift and is a natural starting point for Visa Destinations in this region.

“Through Visa Destinations, we’re connecting cardholders to experiences shaped by each destination.”

IHG to develop 150-key Holiday Inn resort in Alwar

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IHG Hotels & Resorts has signed a management agreement with Yash Hotels & Resorts to develop Holiday Inn Resort Alwar, with opening scheduled for the first quarter of 2030.

The project marks IHG’s entry into Alwar and adds to its resort portfolio in India, as the company expands into leisure and emerging destinations.

The project expands IHG’s presence in Rajasthan with a new resort targeting leisure and group travel

The 150-key property will be located in Alwar, known as the gateway to Rajasthan, and set within the Aravalli hills. The site is within reach of Delhi NCR, Jaipur and the Sariska Tiger Reserve, areas that support visitor demand. The hotel is intended to serve leisure travellers, weddings and corporate groups.

Facilities are expected to include multiple dining venues, meeting and event spaces, and resort-style amenities.

Holiday Inn Hotels & Resorts is positioned within IHG’s midscale segment, with a focus on consistent service across locations. The brand targets a mix of leisure and business travel, including group stays and social events.

Alwar has seen increased interest as a shorthaul destination due to its location near major urban centres and access to natural and heritage sites. The development reflects wider growth in resort projects across secondary cities in India.

“This signing reflects our confidence in the long-term potential of emerging markets such as Alwar. With its scenic setting and the strength of the Holiday Inn Resort brand, the hotel will be well positioned to meet the evolving needs of travellers,” said Sudeep Jain, managing director, South West Asia, IHG Hotels & Resorts.

“The city’s proximity to key markets such as Delhi NCR and Jaipur, combined with its natural beauty and cultural heritage, makes it an ideal destination for hospitality development. We are confident the resort will become a preferred choice for weddings, events, and leisure stays,” added Mukesh Gulati, managing partner, Yash Hotels & Resorts.

Go beyond the checklist; why the checklist is not the final verdict

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Certification has been touted as something that enhances the reputation of a travel company and also boost the likelihood of getting more business. That is largely true. However, it can turn out to be a time consuming exercise and one that increases costs if you do not know why you are doing it.

We will benefit so much more when we can appreciate the reasons for the specific approaches to getting things done and not merely just doing them because the criteria says so. There are technical reasons why certain specific initiatives and practices are recommended. And if you do not understand why certain things ought to be done and done in a certain style, sustainability certification will always be seen as something separate from the business. Employees who are seemingly in charge of those initiatives will burn out and leave.

One of the reasons why you ought to be doing certain things is so that you establish a network of suppliers, potential clients and partners; these stakeholders can very well be your advertising channels if you know why the criteria states that your business should ensure economic benefits are experienced by local communities. And the relationship between them and your business gets stronger when the way you create economic opportunities are done in a manner that promotes equity.

Second reason for understanding why you are doing things is because a few things you do in the process of obtaining and then maintaining the certification is to build trust with potential customers. Now, the reason for doing things in certain ways is that trust can be better built through clarity. When you understand better the reason for the approach taken, your suppliers buy in to the project better as they can see that the approach makes sense to their business as well.

Lastly, when you understand why you do the many things needed, you are often able to identify ways of reducing costs to certain aspects of your operations. For example, when you understand the need to revise your itinerary to reduce unnecessary energy usage, you will likely be able to identify ways to cut down on other things in your tour operations that use energy.

When you understand the reasons why your tours should encourage travellers to get involved in activities that will help revive the mangrove population in an area, you are able to understand how to create new tours that combine doing good and making money.

Certification can improve sales and operations for travel agents and tour operators in three key ways:

Certification as a sales tool works when it is linked to buyer needs
Certification reduces risk for corporate clients, wholesalers, and destination partners, and it can build trust with consumers. However, it works best when travel agents and tour operators translate the standard into clear customer promises: low-carbon options, responsible supplier choices, and transparent policies. In your marketing, explain what the label means in plain language on product pages and proposals, so buyers can quickly see why it matters.

Turn certification requirements into operational upgrades
Connect the standard to real changes in delivery: smarter itineraries with fewer transfers and more shared transport, stronger supplier screening, waste and water controls, staff training, and basic crisis readiness. These upgrades improve reliability and guest experience, which lifts reviews and repeat bookings. In practice, customers respond more to smoother journeys and clearer proof than to a logo alone.

Measure business impact and keep it simple
Track a small set of before-and-after indicators: conversion rate, average booking value, repeat customers, corporate enquiries, and supplier acceptance. Support this with a light evidence routine (templates, checklists, and a quarterly review) so certification becomes a system for continuous improvement and credible marketing proof, rather than a one-time badge.

Genting Dream serves up 10th anniversary sailing with celebrity chef

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Dream Cruises has marked its 10th year with a themed sailing aboard Genting Dream, featuring chef Tommie Lee, also known as “Chef French Papa” from Netflix’s Culinary Class Wars.

The two-night cruise from Singapore to Melaka included a guest session with the chef, where he shared insights into his culinary approach and career. The programme formed part of a wider line-up of anniversary activities focused on dining and onboard experiences.

Chef Tommie Lee presents his escargot vol-au-vent during a cooking demonstration aboard Genting Dream, held as part of Dream Cruises’ 10th anniversary celebrations

A key feature was a multi-course French menu curated by chef Lee, paired with Veuve Clicquot champagne. Dishes included escargot vol-au-vent, bouillabaisse, slow-roasted veal tenderloin with foie gras, and a chocolate mousse dessert.

Following the event sailing, the same menu will be available at Bistro Restaurant on Genting Dream from May 3 to July 3, 2026. Pricing starts from S$90 (US$66) per person, or S$132 with wine pairing.

The collaboration is part of ongoing plans to introduce more themed dining and partnerships across its fleet during its anniversary year.

For more information, visit StarDream Cruises.

UAE skies reopen, impact yet to be seen

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The UAE’s General Civil Aviation Authority (GCAA) lifted all flight restrictions over the weekend, allowing air traffic to resume as normal following the start of the US-Israel-Iran war.

In a post on X, the GCAA said the decision came after “a comprehensive assessment of operational and security conditions, in coordination with the relevant authorities”.

The UAE has lifted all remaining flight restrictions over its airspace; Dubai International Airport, pictured

“We reaffirm our commitment to ongoing real-time monitoring to ensure the achievement of the highest levels of aviation safety for all,” the GCAA stated in its post.

The resumption of air traffic over the UAE allows key regional hubs, including Dubai International Airport and Abu Dhabi’s Zayed International Airport, which were affected by drone attacks in the early stages of the conflict, to return to full operations.

Dubai International Airport was ranked 15th among the world’s busiest airports in the OAG Megahubs 2025 study, serving 46,104 connections to 280 destinations worldwide.

Zayed International Airport has capacity for 45 million passengers and handled 32.5 million passengers in 2025.

OAG’s late-April 2026 analysis of the Middle East conflict’s impact on airline capacity found that capacity in May was down 34.7 per cent compared with the February baseline, with more than one-third of planned capacity no longer in service.

However, aviation analysts say it is too early to determine the impact of the reopening on Middle Eastern travel and transit performance.

Independent analyst Brendan Sobie said the immediate effect is the resumption of operations among Gulf airlines. Many “have already resumed a high portion of flights and are aggressively selling transit” before the GCAA’s May 2 announcement. He expects these carriers to “continue to add capacity and sell aggressively regardless of high oil prices”.

At the same time, some foreign airlines have also resumed flights to the UAE ahead of the lifting of restrictions.

Sobie noted that assessing the relationship between open UAE airspace and a full recovery in longhaul transit traffic will depend on consumer sentiment.

He stated that the trinity of available flight capacity, lack of airspace restrictions, and access to cheap fares would not automatically fill seats.

“In fact, so far a high portion of seats aren’t filled,” he said, adding that more time is needed to determine whether reopening UAE airspace will support longhaul demand via the Middle East.

OAG Aviation’s Asia-Pacific commercial and industry affairs lead, Mayur Patel, is similarly cautious.

He told TTG Asia that with the lifting of restrictions on May 2, “the path to full operations is now clear, though complete restoration will take weeks rather than days as carriers work through operational recalibration”.

Patel expects leisure and VFR traffic to rebound quickly, particularly as the northern summer peak season approaches.

He advised that attention should be on airlines’ load factor recovery rather than schedule restoration, “as seats are likely to return faster than bookings on secondary routes where traveller confidence takes longer to rebuild”.

He added: “Critically, the pace of that confidence rebuild will also depend on government travel advisories issued by key source markets including Australia, the UK, and the US being downgraded or lifted, as these directly influence both corporate travel policies and leisure booking behaviour.

“Notwithstanding any further deterioration in regional security conditions, which remain a live risk given the ceasefire has yet to produce a durable political resolution, the overall trajectory points toward a meaningful recovery in Middle East transit demand through the second half of 2026.”

Update, May 6: The GCAA has again imposed restrictions on certain routes and activated emergency security ​protocols on May 5 following fresh rounds of missile and drone attacks. These restrictions will last till at least May 11.

Preferred Hotels & Resorts grows portfolio with 20 properties in 1Q2026

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Preferred Hotels & Resorts has expanded its global portfolio with 20 properties between January 1 and March 31, 2026, extending its network across destinations including Indonesia, France, Austria and Brazil.

The additions range from an all-villa property in Bali to a restored 19th-century hotel in France and a wellness lodge in Zanzibar. The group said the new members reflect a mix of resort, urban and nature-based stays.

The new members span destinations from Bali to Brazil, including villas, lodges and heritage hotels; Ametis Villa Bali, pictured

In Bali, Ametis Villa Bali in Canggu offers 14 private villas with gardens and pools, alongside wellness treatments and dining options. In France, Boscolo Hotel Lyon and Spa is located in the Presqu’île district, with 132 rooms in a building dating to the 1890s. Facilities include a restaurant, bar and wellness area.

In Zanzibar, ENVI Paje is scheduled to open in June with 22 villas on Paje Beach, focused on wellness and environmental practices. In Austria, Loewen Hotel Montafon in Schruns has 102 rooms and offers year-round mountain activities, with a spa and indoor and outdoor pools.

In Brazil, NANNAI Muro Alto in Porto de Galinhas includes 137 apartments, villas and bungalows, with dining and leisure facilities. In the US, Tumbling River Ranch in Colorado is a 9.3-hectare property with 21 cabins and a range of outdoor activities.

Additional properties added during the period include Allegretto Vineyard Resort in Paso Robles, Gran Hotel Claridge Granada in Spain, Grand Hôtel Soleil d’Or in Megève, Hotel Peralada in Spain, Last Word Makanyane in South Africa, Lion in the Sun Boutique Hotel & Spa in Kenya, Lucero Residences Golf & Wellness Resort in Panama, Mongibello Ibiza in Spain, NANNAI Noronha in Brazil, Romègas Hotel in Malta, The Muse New York, The Tides Inn in Virginia, Villa La Valencia Beach Resort & Spa Los Cabos in Mexico, and Vinarosa Resort & Spa in California. Some are scheduled to open later in 2026.

Many of the new members take part in the I Prefer Hotel Rewards programme, which has more than six million members globally and allows points to be redeemed for stays and other benefits.

Sands China rolls out second phase of Rua das Estalagens revitalisation programme

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Sands China has introduced the second phase of its Community Revitalization Programme for Rua das Estalagens, with a focus on supporting small and medium-sized enterprises (SMEs) and strengthening activity in one of Macao’s historic areas.

The programme includes two initiatives: an Entrepreneurship Recruitment Programme to attract new businesses to the street, and a Shop Rebranding Programme aimed at existing operators. Both are intended to improve business performance and contribute to the district’s ongoing development.

The initiatives aim to support SMEs and enhance visitor appeal in Macao’s historic district; photo by Chintung Lee

Rua das Estalagens forms part of Macao’s wider revitalisation plan launched in 2023. Sands China began its first recruitment programme in April 2024, selecting seven businesses from 128 applications across sectors including retail and food and beverage. The initiative has been in operation for two years.

The new recruitment phase invites local entrepreneurs to submit proposals aligned with the district’s development strategy. Applicants must commit a minimum initial investment of 300,000 patacas (US$37,500), with selected projects eligible for subsidies of up to one million patacas, based on assessment criteria including business concept and market potential.

The Shop Rebranding Programme targets businesses already operating on the street, with a minimum required investment of 50,000 patacas. Selected participants may receive support of up to 500,000 patacas. The programme covers areas such as brand image, product packaging and storefront improvements.

Sands China has also supported participating businesses through events and promotions, including food festivals and retail initiatives linked to larger events such as the Sands China Macao International 10K and the Sands Shopping Carnival.

Applications for the latest phase are open until June 30, with supporting activities including briefing sessions, training courses and site visits scheduled in May and June.

“Launched in 2024, the first edition of the Entrepreneurship Recruitment Programme 2.0 for Rua das Estalagens not only captured the attention of local young entrepreneurs, but also successfully helped put a series of creative business plans into action. This encouraging result has infused Rua das Estalagens with new commercial vision and vitality. These initiatives are highly aligned with the Macao SAR government’s vision of supporting the high-standard development of local SMEs and boosting community economic development,” said Yau Yun Wah, director of the Economic and Technological Development Bureau of the Macao SAR government.

Sands China executive vice chairman Wilfred Wong added: “This initiative seeks to recruit a new cohort of SMEs to start businesses on the historic street, providing a platform for Macao entrepreneurs to flourish while further re-energising the district’s cultural, tourism, and economic vitality. Additionally, through our inaugural Shop Rebranding Programme, we aim to help the street’s existing businesses optimise and upgrade their brands, ensuring the sustainable development of Macao’s revitalised districts.”

Marriott, Vinpearl ink agreement for two hotels in Can Gio coastal development

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Marriott International and Vinpearl have partnered for two hotels in Can Gio, part of a wider tourism and urban development in southern Vietnam.

The Ritz-Carlton, Can Gio and Can Gio Marriott Hotel are expected to provide about 700 rooms alongside facilities for leisure, wellness and events. The projects are located in Can Gio, a coastal district of Ho Chi Minh City known for its mangrove biosphere reserve.

Can Gio Marriott Hotel, pictured, is one of two hotels planned to support tourism development in Ho Chi Minh City’s coastal district

The site is around 50km southeast of central Ho Chi Minh City and is expected to be connected by a new expressway by 2028-29. The hotels will form part of the Can Gio Coastal Urban Tourism Area, a 2,870-hectare development that includes hotels, residences, a theme park, golf facilities and convention and wellness centres.

Vinpearl, a member of Vingroup, is managing the project and coordinating development and operations with Marriott.

The Ritz-Carlton, Can Gio will be a nine-storey hotel on a riverfront site, with about 250 rooms, suites and villas ranging from 50m² to 500m². Facilities are set to include six dining venues, two swimming pools, a spa, fitness centre and meeting space.

The Can Gio Marriott Hotel is planned as a 25-storey property with about 450 rooms and suites ranging from 40m² to 160m². Facilities are expected to include dining outlets, a pool, spa, fitness centre and about 1,570m² of meeting and event space, including two ballrooms.

The development is supported by infrastructure projects including the Ben Thanh–Can Gio high-speed rail, Can Gio Bridge and other transport links.

Gautam Bhandari, chief development officer, Asia Pacific Excluding China, Marriott International, said: “Beyond transforming destinations, these developments can support local economies by creating meaningful employment opportunities, fostering skills development, and contributing to the long-term growth in Vietnam. We are excited to introduce The Ritz-Carlton and our flagship brand, Marriott Hotels to Can Gio, the coastal area of Ho Chi Minh City.”

Ngo Thi Huong, CEO, Vinpearl, added: “Enhancing the guest experience in Can Gio through the world class hospitality of The Ritz-Carlton and Marriott Hotels marks a strategic step in bringing global luxury service standards to Vinhomes Green Paradise Can Gio. Beyond developing global branded hotels, we aim to build a fully integrated service ecosystem where residents and visitors can enjoy world class hospitality standards right here in Vietnam.”

Amadeus plans acquisition of Idemia Public Security

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Amadeus has set out intentions to acquire Idemia Public Security (IPS), a France-based provider of biometric and identity services, for 1.2 billion euros (US$1.30 billion), following a competitive bid process.

The proposed deal, subject to regulatory approvals and expected to close by mid-2027, would extend Amadeus’ capabilities in biometrics and digital identity. IPS operates globally across public and private sectors and brings an established customer base and technology platform.

The deal would expand biometric and identity capabilities across travel and border systems

The move follows Amadeus’ 2024 purchase of Vision-Box and is intended to strengthen its position in airport and border systems. The company links airlines, airports, hotels and border authorities, and the addition of IPS would increase the number of points at which it interacts with travellers.

Biometric identity is becoming more widely used across travel processes, including check-in, security and boarding. Integrating these systems with existing platforms may support automated processing and identity verification across different stages of a journey.

IPS employs about 3,300 people and serves more than 600 customers. Its work includes passenger processing as well as applications in access control and government identity systems. These areas are subject to regulation and rely on secure identity verification.

The combined capabilities are expected to support more connected travel processes, including faster verification and data exchange between stakeholders such as airlines, airports and border agencies.

The transaction remains subject to customary conditions, including regulatory approval.

Luis Maroto, president and CEO, Amadeus, said: “Alongside AI, biometrics is one of the most transformative technologies for delivering fast, convenient, and secure end-to-end traveller journeys. This will enable us to deliver our services across more traveller touch points, in turn reducing friction, and improving the traveller experience, while supporting our ambition to further expand biometric capabilities, extending traveller ID throughout the journey.”

“In a fast-evolving AI-world the bridging of physical and digital identity will be critical for seamless travel. By combining Amadeus and IPS capabilities, we will be able to create more joined-up travel journeys in the future, better connecting the travel ecosystem and linking the traveller to the different steps of the journey,” added Decius Valmorbida, president, travel, Amadeus.

Reconnect by the sea with Banyan Tree Samui

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Banyan Tree Samui has launched Banyan Tree Connections, a private well-being programme for two, now available for stays.

The initiative focuses on shared experiences designed around Banyan Group’s eight pillars of well-being. It aims to support connection through structured activities combining movement, mindfulness and guided sessions.

Banyan Tree Connections brings tailored wellness, spa and shared experiences to a private beachfront setting in Koh Samui

The programme begins with a 30-minute consultation to tailor a schedule based on individual goals. Activities include private yoga, sound healing meditation, a herbal massage oil and reflexology workshop, and two 60-minute spa treatments. Guests can also take part in kayaking, an introduction to Thai boxing, a culinary workshop, and a private beach dinner.

The resort comprises 88 pool villas, each with a private infinity pool. Facilities include three restaurants, among them Saffron, listed in the 2025 Michelin Guide, as well as a fitness centre, kids’ club, library, and meetings and events space.

Banyan Tree Samui is located on a beachfront site overlooking the Gulf of Thailand, offering a setting for wellness-focused stays.

For more information, visit Banyan Tree Samui.