TTG Asia
Asia/Singapore Saturday, 20th December 2025
Page 491

Cambodia jumps on the wagon for ecotourism

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A call is being made for private sector investment for a US$55 million project to develop ecotourism products in Cambodia’s Cardamom Mountains and Tonle Sap area.

The Cambodia Sustainable Landscape and Ecotourism Project (CSLEP), led by the World Bank, Ministry of Environment and Ministry of Rural Development, aims to transform Cambodia into a leading ecotourism hub.

The Cambodia Sustainable Landscape and Ecotourism Project (CSLEP) aims to transform Cambodia into a leading ecotourism hub

Salimata Follea, task team leader, World Bank, said: “CSLEP is helping to set Cambodia on a course to join a select group of countries that promote ecotourism as one of their principled pillars.”

The Cardamom Mountains-Tonle Sap (CMTS) landscape spans more than 3.8 million hectares across seven provinces. Under the project, ecotourism corridors will be created to link the tourism hubs of Siem Reap and Phnom Penh with the Cardamom Mountains and Tonle Sap Lake.

CSLEP is now seeking public-private partnerships (PPP) to drive the project forward. Investment is being sought for a raft of services and activities, including eco-lodges, camp sites, small food outlets, transport options, hiking and cycling trails, visitor centres, and nature-based adventures.

“The growing emergence of the ecotourism sector in Cambodia offers some unique opportunities for PPPs and private investment in the protected areas,” said Follea.

To encourage investors, two laws have been created for small-scale development projects: 15-year renewal concession contracts for those less than 10 hectares, and up to 50 years renewal for medium-scale projects. In addition, guidelines have been drawn up detailing the prakas (official proclamations) and investment rules and regulations.

World Bank advisor Nick Ray said the project will initially focus on key areas, including Aural district, Koh Kong, and Phnom Kulen in Siem Reap.

“This is about the future and working together to develop ecotourism in these areas,” he noted, citing Shinta Mani Wild and Cardamom Tented Camp as examples of development opportunities.

Sao Sopheap, secretary of state, Ministry of Environment, added: “Now is the right time to seize this opportunity to promote ecotourism for the sake of protected area management, the sustainable management of natural resources and biodiversity, and to help boost the local economy for local communities.”

As part of the six-year project, 500km of hiking trails are being created across CMTS in the next three years. The first trail in Siem Reap’s sacred Kulen Mountain will open in May.

Macau extends special transport offers to international visitors

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The Macao Government Tourism Office (MGTO) will launch the second phase of its buy-one-get-one-free Macao Treat special offer from April 10 to June 30.

This time, the offer is available to not just Hong Kong residents, but also visitors from Taiwan and international markets. With this, MGTO hopes to attract more overnight visitors from a wider variety of source markets and energise travellers’ interest in Macau for tourism and economic revival.

Visitor flows increase at different ports of entry in Macau (Photo: MGTO)

Every visitor can enjoy the special offer once from each of the five transportation service providers. They will receive free return tickets for use on another day, upon purchase of shuttle bus or ferry ticket to Macau.

Participating transportation service operators are: Hong Kong – Macao Express; One Bus Hong Kong Macau and Eternal East Cross-Border Coach Management for land transport; and TurboJET and Cotai Water Jet for maritime transport.

The first phase of the Macao Treat programme, conducted from January 13 to March 31, saw over 100,000 ferry tickets and more than 45,000 bus tickets utilised. Provisional figures indicate that Macau registered over 4.96 million visitor arrivals in 1Q2023, which include about 1.51 million Hong Kong visitors.

Hilton ramps up sustainability targets and initiatives in Asia-Pacific

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Hilton continues to advance towards meeting key sustainability targets by reinforcing Travel with Purpose efforts in Asia-Pacific.

Published in 2022, the Travel with Purpose report details its latest progress as the company works to meet its global 2030 environmental, social and governance (ESG) goals.

Hilton has partnered with Diversey Inc. to reduce waste by repurposing items such as plastics and linens

To date, the company has managed to cut carbon emission intensity by 44 per cent, water intensity by 38 per cent, and landfill waste by 58 per cent among hotels globally.

Hilton has created more than 677,359 learning and career growth opportunities against its five million commitments and positively impacted 2.8 million community members through local support, disaster relief efforts and economic opportunities; as well as invested in two Fifth Wall’s climate technology funds that aim to decarbonise the global real estate sector, according to the report.

Through its Meet with Purpose programme, customers have the ability to offset their event’s carbon emissions and invest in a portfolio of carbon reduction projects through its partner ClimeCo. With the Meeting Impact Calculator, customers can now choose to make their meetings carbon neutral.

In response to the global trends which showed 86 per cent of travellers want to travel more sustainably, Hilton now offers on-site EV chargers for guests in over 110 hotels across Asia-Pacific as of December 2022. As a result, Hilton Zhoushan, China’s newly-installed charging stations, for example, have already reduced vehicle emissions by 60 tonnes.

Food waste reduction is also a significant part of Hilton’s effort – Conrad Centennial Singapore, for instance, reduces food waste by procuring often-discarded “ugly vegetables”, as well as plant-based eggs and meats for their menus.

Hilton has also partnered with Winnow to leverage AI technology to help chefs accurately pinpoint food waste streams to cut costs and tailor purchasing decisions in select hotels across Asia-Pacific. To date, seven properties in Japan have implemented such technology.

Through partnership with international cleaning and sanitation company, Diversey Inc., Hilton gives discarded linen from hotels a new life. Curtains, uniforms, bed sheets and tablecloths are turned into products that are sewn, designed and sold by local communities across the region. Plastic is also recycled into gravel, and charcoal is replaced by discarded coffee grounds as a cleaner alternative.

The release of the 2022 Travel with Purpose report corresponds with the release of the inaugural Hilton Global Foundation Impact Report, which highlights the positive global impact of US$2.3 million donated in 2022 to organisations working to build a healthy, sustainable planet and resilient communities for future generations.

Some examples of regional projects include the Punlaan School in the Philippines, which sponsors scholarships and programmes for underprivileged young women, focusing on hospitality and culinary arts while equipping them with job and life skills; and the ROLE Foundation in Indonesia that provides young, marginalised women with a six-month residential programme consisting of hospitality skills training, crucial life skills and confidence building activities.

In Malaysia, Hilton supports the Kechara Soup Kitchen which supplies food aid distributions to homeless, marginalised and poverty-stricken families; the China Foundation for Rural Development in China works to alleviate poverty in China through hospitality education, cultural exchanges, social media skills and other trainings; and the Ocean Conservancy in Australia, together with its partners, create evidence-based solutions for a healthy ocean.

To date, the Hilton Global Foundation has awarded over US$8 million in grants, donated over 8.1 million kilograms of food to communities in need, meaningfully impacted over 6.7 million people, and restored over 91,054 hectares of land.

AirAsia connects Kuala Lumpur to Indonesia’s Kertajati

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AirAsia planes at klia2

AirAsia Malaysia is set to be the first airline connecting Kuala Lumpur with Kertajati, Indonesia starting May 17.

The two weekly flights will land and depart from Kertajati International Airport located in Majalengka Regency in West Java province.

AirAsia will fly from Kuala Lumpur to Kertajati, Indonesia from May 17

AirAsia Malaysia currently flies to 11 routes in Indonesia from Kuala Lumpur.

TTC brands affirm partnership with Switzerland Tourism in new ad campaign

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The Travel Corporation’s (TTC) portfolio of privately-owned tours are celebrating their long-term partnership with Switzerland Tourism by supporting the latter’s new ad campaign starring Roger Federer.

This latest ad film features celebrities Roger Federer and Trevor Noah earning the ride of a lifetime on the Grand Train Tour of Switzerland following a mix-up.

The Travel Corporation and Switzerland Tourism will work together to find new and exciting ways for travellers to experience Switzerland

The comedic angle is juxtaposed with TTC brands calling on travellers to not get lost like Federer and Noah in the Switzerland Tourism film, but to instead make the right choice and choose one of the leading global travel experts – Luxury Gold, Insight Vacations, Trafalgar or Costsaver.

Simon Bosshart, head of markets east, member of the management – Switzerland Tourism, said: “The extensive TTC tour brands offering truly does offer an unparalleled way to see our magnificent Switzerland.”

Bosshart added that both organisations will continue to work together to find new and exciting ways for travellers to experience Switzerland.

Hotel Alexandra

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Location
This prime waterfront location is only a two-minute walk from MTR Fortress Hill Station. The well-covered footbridge links directly to the property, protecting guests from the sun and rain. Formerly occupied by Government Supplies Department, the site was redeveloped into a mixed-use development which includes both residential and hotel properties. The neighbourhood has lots to offer and is within walking distance to Oil Street Art Space, which is adjacent to the hotel, and the new East Coast Park Precinct.

Accommodation
Categorised by a playful selection of card suit names, the guestrooms can accommodate up to six people, making it ideal for couples, families, groups, long-stay guests and travellers.

With six room types to choose from, each floor features an average of 14-17 rooms, making it a short walk from the rooms to the hotel lifts. All rooms are equipped with individual ventilation systems, ensuring guests enjoy clean and fresh air.

My 36m² Queen suite room on the 35th floor of the West Wing was spacious and modern, and had wood grained floor tiles instead of carpet. During the day, the room was well-lit thanks to the floor-to-ceiling windows – however the lighting in the living room needs to be better as it wasn’t conducive for reading.

The room’s double beds can also be converted into twin beds, providing some flexibility for the guests regarding sleeping arrangements.

While bathtubs are only available in the suites, all bathrooms come with wall-mounted body wash and shampoo dispensers.

F&B
Café A is the only dining outlet conveniently located on the hotel lobby level and serves up international cuisine and seasonal dishes. Apart from the semi-buffet breakfast and lunch, its afternoon tea set even offers a kid’s version. While I was there, the seasonal special was the Korean strawberry fantasy afternoon tea.

The Grand Ballroom adjacent to the café can be turned into a dining area for larger groups.

Also in the lobby is the brand-new Alice’s Corner which offers a range of grab-and-go items like sandwiches, cakes and coffee.

Despite limited dining options, guests can head out to explore the many eatery choices dotted along Fortress Hill and North Point neighbourhood, renowned for gourmet food.

Facilities
The hotel’s lobby and foyer are bright and uplifting, featuring grand chandeliers, floor-to-ceiling windows and doors, Victorian-tiled flooring and expansive mirrors – all perfect for that Instagram-worthy photo.

Meeting facilities include a 935m² Grand Ballroom for medium- to large-scale events, and five function spaces for more intimate gatherings.

Other facilities include a fitness centre, an outdoor swimming pool, and a kid’s playroom which goes by 45 minutes per session.

Service
As the lobby is a floor below the street level, I was greeted by a friendly security guard who guided me to the escalator leading to the lobby. Overall, staff were attentive and hands-on in responding to my queries. The hotel elevators may be smaller in size but are high-speed models.

Verdict
Nothing beats the location of the hotel, and its spacious interior makes it suitable for big groups. Plus, its seasonal food promotions are always something to look forward to.

Contact details
Tel: +852 3893 2888
Email: enquiry@hotelalexandrahk.com
Website: www.hotelalexandrahk.com

SmartRyde publishes new API for airport transfer services

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SmartRyde, the Japanese start-up behind a global airport transfer marketplace under the same name, has published a new product, Developer Portal for API, with the aim to streamline vehicle allocation systems and methods of inventory management.

The Developer Portal for API enables online travel agencies (OTAs) and airline companies to access the airport transfer network and offer their customers airport transfer services when taking hotel reservations and flight bookings, thus helping to increase their profits.

SmartRyde’s GDS connects travel agencies and travel-related service providers around the world

SmartRyde’s global distribution system (GDS) connects travel agencies and other travel-related service providers such as airlines, hotels and car rental agencies around the world, which allows their customers to make real-time reservations and enables real-time ticket issuance.

In addition, SmartRyde has raised approximately 450 million yen (US$3.3 million) through the third-party allocation of shares led by NVenture Capital as well as SMBC Venture Capital, Yamaguchi Capital, Hiroshima Venture Capital, Shigagin Regional Revitalization SD Fund, and Iyogin Capital – it also obtained the subordinated loan from Japan Finance Corporation.

With this funding, SmartRyde will invest further in expanding corporate functions and building strengths of business teams as well as in product development. It also intends to increase the number of inbound tourists to Japan by utilising the OTA network of the largest scale in the country, while supporting domestic taxi operators in the aspect of profitability and to provide them with new value including streamlining and cost reduction.

Avana Retreat puts planet first with green initiatives

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Avana Retreat has been making sure its footprint is featherweight through its many green initiatives to protect its environment and the community.

Situated amid the mountains of Vietnam’s Mai Chau province, some of the resort’s projects include extreme tree planting projects, maintaining ethnic minority traditions, organic farming, neighbourhood trash-collecting partnerships with youth groups, and turning one of its star attractions – terraced rice fields – into a source of income for the community.

Ayana Retreat has planted over 10,000 trees in the area and is seeing more wildlife returning and thriving

As a plastic-free establishment, Avana even has its own purifying and bottling facility on-site, which uses fresh mountain water and cuts CO2 emissions.

Vu Huy, founder of Avana Retreat, shared: “We have planted over 10,000 trees in the area since we started developing this land and the bird life, well, we’re seeing more and more return. In fact, the wildlife has flourished.”

Avana Retreat has prioritised re-foresting and working with the existing landscape, such as raised pathways to limit existing tree-cutting, narrow buggy and walking paths to minimise impact on the vegetation. The terraced rice paddies, within the resort grounds, are maintained by local ethnic groups who keep all the rice they harvest at Avana to eat or sell as they wish.

Earlier this year, Avana launched their own natural, pesticide-free garden, where they grow a selection of herbs and vegetables that appear on guests’ plates – there is also a free-range chicken farm of around 300 chickens which provides the resort with fresh eggs.

In addition, room amenities are refillable and made from natural ingredients and organic essential oils. The same goes for products used at the spa, as well as in the candle-making workshop available for guests.

At Avana’s museum, housed in a more than 50-year-old Thai style stilt house, guests can learn about the various ethnic groups that live in the area, and experience the culture hands-on with rattan weaving workshops, batik art classes, and more.

Huy explained: “We want to play our part in keeping those traditions and stories alive through our museum, experiences, and through classes with local artisans who are just as passionate about what they do as we are.”

More than 90 per cent of Avana’s staff are from Thai, Hmong, and Muong villages – they were provided with hospitality training, sustainable development education, and English lessons, as well as given health insurance, professional working conditions, promotion prospects, and additional job training for continual development.

Marina Bay Sands rolls out Smart Hotel features in mobile app

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Guests at Marina Bay Sands (MBS) can now enjoy more convenience via its mobile app with Smart Hotel features that allow them to skip conventional means of checking in and out at the front desk.

Available for both Android and Apple users on the MBS app, the new initiative will enable users to pre-register wherever they are by following four simple steps to complete the check-in process. They can use their mobile phones as digital key cards to access their rooms and hotel lifts, as well as request in-room amenities and order in-room dining.

Guests can use their mobile phones as digital key cards to access their rooms, and request for in-room amenities

At the end of their stay, guests can also verify their room bill and check out, without having to queue at the lobby or drop off physical key cards.

The app is a one-stop information portal offering customers ease of access to the latest happenings at the integrated resort, as well as ticketing engines, rewards programme, parking redemptions, and more. Users can look forward to even more enhancements in the pipeline, including in-app capabilities to retrieve and make contactless payment for valet parking, as well as view their e-tickets to attractions, among others.

Paul Town, COO, MBS, remarked that the “new mobile offerings will enable an effortless end-to-end guest experience to create new value for our customers” and the innovations will “enable our team members to take on higher-value tasks such as rendering more personal service to our guests”.

He added: “Our aim is to not only transform the conventional check-in experience, but to also allow guests to truly maximise their time and start discovering the property from the moment they arrive. We have big plans for our digital offerings and are investing heavily to enhance the overall customer journey across even more touchpoints.”

This innovation will be shared for adoption across Las Vegas Sands’ other properties.

Raffles Hotels & Resorts introduces new well-being retreats

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Raffles Hotels & Resorts has launched a new concept for immersive well-being – Retreat by Raffles will be available in select locations across the luxury brand, and will debut at Raffles Singapore and Raffles Bali.

Personalised and co-created with wellness partners and practitioners, each Retreat by Raffles is characterised by a distinctive weave of elements: spa treatments and rituals for rejuvenation, wellness cuisine with a nutritional focus, cultural or community connection and mindful movement in nature. All itineraries will be coordinated alongside the guest’s personal well-being butler, available 24 hours a day.

Chakra balancing is one of the activities offered in the Retreat by Raffles at Raffles Bali

Emlyn Brown, global vice president of well-being at Accor, said: “Our new Retreat by Raffles is a holistic concept which combines active well-being, self-empowerment and connection with nature.

“Through curated programmes, which balance serenity, harmony, relaxation, recovery and pleasure, our inaugural retreats at Raffles Bali and Raffles Singapore will further elevate these properties as havens for well-being.”

Retreat by Raffles at Raffles Bali will comprise chakra balancing, sound bowl therapy, meditation in the secret cave, yoga and reiki healing offered by community experts. Throughout the stay, guests can choose from a range of activities including cooking classes or the preparation of traditional herbal medicine, Jamu, and even a cultural exploration to a Balinese house and spa treatments at the resort.

Guests will indulge in healthy cuisine featuring sustainably farmed produce, with a dedicated menu that introduces exotic dishes from all over South-east Asia.

For Raffles Singapore, butlers will organise well-being activities for guests, such as a sound healing experience at The Intan, a private Peranakan home museum, sunrise yoga on the rooftop, and guided walks within the Singapore Botanic Gardens with a local nature expert.

Guests can also enjoy unlimited access to the hydrothermal facilities at Raffles Spa including a vitality pool filled with mineral-rich Peruvian Pink Salt, a Herbal Sauna Room scented with a range of calming aromas and an Aromatherapy Steam Room that releases pure salt vapour. For dining, there nine different dining establishments at the hotel to choose from, where those with particular nutritional goals can have menus curated by the culinary team on request.

In addition, both hotels will offer in-room wellness amenities for guests to aid restful sleep, such as essential oil blends, diffusers, a well-being and mindfulness journal, mood audio and a crystal eye mask.

Retreat by Raffles will soon be introduced at other Raffles properties across the globe and further announcements will be made in the near future.