TTG Asia
Asia/Singapore Thursday, 9th April 2026
Page 491

Great to be green

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A glimpse of Pan Pacific Hotels Group’s (PPHG) Parkroyal Collection property portfolio will easily conjure visions of an alternate universe where lush, leafy giant structures dominate the skyline.

This is the result of the brand’s decision to make iconic and biophilic design a cornerstone of its architectural direction. Its first biophilic hotel, Parkroyal Collection Pickering in Singapore, is such a success that both its design and sustainable achievements have earned it numerous awards, media coverage and social media posts.

Willow Garden at Meliá Ho Tram

Parkroyal Collection Marina Bay in Singapore, the second property to open under the brand, is no shadow of its sister. Its sky-lit indoor atrium – said to be South-east Asia’s largest – is home to more than 2,400 plants, trees, shrubs and ground covers.

When Parkroyal Collection Kuala Lumpur opened in June 2022, it carried the brand’s biophilic design promise, with a vertical garden facade and roof terraces showcasing 1,208m² of plants and trees.

The fourth development to come in 2026, the Parkroyal Collection Faber House in Singapore, will be another one to watch for fans of biophilic design.

The 250-key hotel will form part of an 18-storey development in the heart of Singapore’s shopping belt. Its stellar address aside, the hotel will draw eyeballs with its façade of intense outdoor greening and cascading water features, bringing much needed greenery to the district packed with malls.

“But these are more than just aesthetics,” said Choe Peng Sum, PPHG’s CEO, during a panel discussion hosted under the Hospitality Conference 2023 by 
SHATEC – The International Hotel & Tourism School (Singapore) earlier in March.

“All that greenery gives these properties a different quality of air and cools the air naturally. Reducing just two degree Celsius without the use of air-conditioning means substantial energy savings,” he explained.

Furthermore, with these properties adopting stringent environmentally sustainable operations, such as waste and water management, beyond their pretty biophilic features, Choe emphasised that going green is a sensible business move.

Citing an example, Choe said securing the Green Mark Platinum certification from the Singapore Building and Construction Authority for his company’s soon-to-launch Pan Pacific Orchard resulted in a S$120 million (US$90 million) green loan, up to three per cent additional gross floor area – which he said could mean an extra floor of guestrooms, and cash incentive to lower upfront cost of energy efficiency retrofits.

Indeed, PPHG’s sustainability efforts flow through its entire portfolio. It works closely with parent company UOL Group and respective hotel owners to determine the ideal design for the property, and if possible, incorporate environmentally friendly systems.

A PPHG spokesperson told TTG Asia: “To invest in complete biophilic design with environmentally-friendly systems is not cheap, and not easy – it is crucial to have the hotel owners’ buy-in and to believe in the returns, both in long-term cost savings and in securing strong brand equity.”

Pan Pacific Orchard

Top-level commitment
At Meliá Hotels International, sustainability commitment has top-level involvement. Its sustainability directions are led by a Sustainability Committee formed in 2020, with two members of the Executive Committee holding seats.

The company’s sustainability vice president, Lourdes Ripoll de Oleza, told TTG Asia: “This fact gives it the executive impetus at the highest level necessary to ensure that decisions are passed downstream to the operation. This committee maintains a close link with our Board of Directors as it reports directly to one of its committees.”

At the same time, day-to-day operations are assumed by the Sustainability department, which reports directly to the executive vice president and CEO. Owners are also an essential part of the commitment, and they would “share their thoughts on sustainability, and address concerns and potential actions that we can promote together”.

Sofitel Singapore Sentosa Resort & Spa, which has started to establish a farm on its premises, has its sustainability strategy and goals championed by members of a task force comprising key departments such as housekeeping, engineering, human resources, culinary, purchasing, food and beverage, front office, sales and marketing communications. This task force supports the resort’s cluster general manager Cavaliere Giovanni Viterale and general manager Robert Gauer.

Vehicle for education
Hotels committed to sustainability are realising that they can play a part in educating their guests on how to be sustainable back home.

Meliá Hotels International took advantage of Earth Day on April 22 this year to offer guests at its South-east Asian properties interesting activities rooted in sustainability concepts. Sol by Meliá Benoa Bali, Indonesia, for instance, hosted a beach Cleaning Blitz with opportunities for guests to join in, along with sustainable craft activities for kids where they painted bags and for adults to make torches using waste cooking oil.

Sofitel Singapore Sentosa Resort & Spa’s lemon garden

Earth Day may be over by now, but learning opportunities at Meliá properties continue. Sol by Meliá Phu Quoc offers candle-making workshops using old candles; Meliá Phuket Mai Khao offers upcycled bottle painting; Meliá Bali runs a coral reef recovery project with local non-profit, Nusa Dua Reef Foundation, and invites guests to support it with purchases of coral plantation activities.

Sofitel Singapore Sentosa Resort & Spa’s farm, set up in 2022 as part of its food resiliency measures, has helped to provide more sustainable dining and cocktail options. A lemon tree garden now feeds the culinary and mixology teams. At LeBar, lemon leaves from the garden and watermelon tincture made from watermelon skin obtained from the kitchen are used to concoct a refreshing Sentosa Sling. The garden recently welcomed an Amalfi lemon plant, gifted by local Peranakan culinary doyenne Violet Oon.

“We are very much looking forward to an Amalfi lemon tree in the coming months. Additionally, our team has just planted a crop of vegetables and herbs on an adjacent plot of land facing the South China Sea,” shared Viterale.

The property is also sharpening its farm-to-table offering. In March 2023, it was awarded the Singapore Food Agency Farm-To-Table Recognition (Highest Tier) with at least 15 per cent of local produce sourced across three or more food categories (Hen Shell Eggs, Leafy Vegetables, Beansprouts and/or Fish categories).

“This inaugural award reinforces our resort’s commitment to supporting local producers and at the same time, ensures we are part of a resilient food supply chain that is in alignment with the Singapore Green Plan 2030. In addition, it ensures higher quality and fresher ingredients due to a shorter period of transportation and enables the chefs to showcase uniquely created menus that highlight local flavours,” said Viterale.

Further, it partners with food tech brands such as Very Dairy and OnlyEg to create innovative yet healthy menu offerings.

At PPHG properties, guests learn to live day-to-day with reduced environmental impact. Those staying at Pan Pacific Orchard are able to refill their bottles with fresh drinking water from in-room filtered water dispensers, while long-staying guests at Parkroyal Nay Pyi Taw can grow their own plants in a plot at the Organic Garden.

“While many of our investments and efforts run in the background and are not visible to guests, we find creative and engaging means to incorporate sustainability into the guest experience,” said the PPHG spokesperson.

Indonesia takes steps to boost medical tourism across the country

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Indonesia is working to develop medical tourism in rural areas as part of the country’s push to sharpen its healthcare offerings, and is doing so through the Indonesia Medical Tourism Association (AWMI).

Speaking to TTG Asia on the side line of World Tourism Network Summit 2023 in Jakarta, Taufik Jamaan, chairman of AWMI, said the association’s work had started in late-2022, and ongoing efforts include collaborating with food processing trainers to ensure hygienic food processing.

AWMI hopes to strengthen Indonesia’s reputation in herbal medicine and make it more accessible to tourists

AWMI is also embracing digitalisation through the implementation of the Community Telehealth Pavilion (ATM Health). This solution, linked to the Ministry of Health, allows travellers to conveniently check their blood pressure, cholesterol levels, blood sugar, and oxygen saturation.

“For instance, before embarking on a mountain climb, individuals can assess their health condition using ATM Health,” Taufik explained.

The portable nature of ATM Health, which resembles a suitcase, gives it mobility and ease of use in tourism villages.

Taufik explained that AWMI’s role extends beyond medical tourism promotion, as it also actively develops businesses avenues, educates the public, and conducts research on herbal resources across the country. It recently welcomed the Association of Indonesian Herbal Medicine Doctors as a partner in its medical endeavours.

Looking forward, AWMI aims to establish downstream processes to ensure that the community can benefit from research findings. By leveraging research outcomes, it plans to develop various products, such as supplements, powders, herbs, and beverages, which will strengthen Indonesia’s reputation in herbal medicine.

At present, it is collaborating with pharmaceutical companies on verification of herbal medicine by the National Agency of Drug and Food Control and to make herbal medicine more easily accessible to tourists.

Sabre deepens tech expertise with Techsembly acquisition

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Sabre Corporation has acquired hospitality e-commerce provider Techsembly to expand and accelerate its hospitality retailing solutions.

Based in the UK with offices in Singapore and Hong Kong, Techsembly offers a fully automated e-commerce solution enabling global hotels to manage multiple online property stores, products, and logistics on one centralised platform, as well as selling and fulfilling of gift cards.

Read: joining Sabre will allow us to expand and offer game-changing technology and increase our reach to more customers around the world

Sabre Hospitality’s SynXis Retail Studio enables hoteliers to retail an unlimited number of products and services with room reservations, resulting in more opportunities to create additional revenue streams beyond the room, differentiate their brand further and increase guest satisfaction.

By combining and integrating Techsembly’s e-commerce marketplace and gift card capabilities with SynXis Retail Studio, Sabre will create a single destination that offers an unlimited number of product types at all stages of the guest journey – replacing the need for hoteliers to manage multiple sites and providing a seamless guest experience while accelerating revenue.

Scott Wilson, president of Sabre Hospitality, said: “Not only will this acquisition accelerate our product roadmap via Techsembly’s marketplace and gift card capabilities, but it also enables us to come together and offer the most robust and effective suite of integrated retailing solutions designed to meet the retailing needs of today’s modern hoteliers.”

“Joining Sabre will allow us to expand and offer game-changing technology and increase our reach to more customers around the world,” added Amy Read, co-founder and CEO of Techsembly. “We look forward to bringing our knowledgeable team and deep understanding of global e-commerce technology, luxury brands, the digital customer experience as well as pricing and payments to Sabre Hospitality.”

As part of the transaction, Sabre will welcome Techsembly’s e-commerce experts and developers to the company.

Malaysia Airlines, China Southern Airlines launch codeshare flights

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Malaysia Airlines and China Southern Airlines have introduced codeshare flights between the two carriers yesterday (July 6), offering travellers seamless connections and enhanced travel options.

With this partnership, passengers will enjoy convenient flight frequencies for travel between the airlines’ main hubs in KLIA Terminal 1 and Guangzhou Baiyun International Airport, as the airlines will be placing their respective flight codes – MH for Malaysia Airlines and CZ for China Southern Airlines – on these routes.

The partnership offers travellers seamless connections and enhanced travel options on both airlines

The two carriers will also look to expand and leverage each other’s core network, to explore more cooperation possibilities, and will further expand the scope of cooperation to Beijing Daxing-Kuala Lumpur and other China-Malaysia routes.

Malaysia Airlines currently operates three times weekly flights between both airports, while China Southern Airlines flies 21 times weekly.

Sheraton property to debut in Johor Bahru, Malaysia

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Marriott International has signed a hotel management agreement with SKS Group to introduce the Sheraton brand in the capital city of Malaysia.

Expected to open in 2025, the 345-room Sheraton Johor Bahru is Marriott’s second collaboration with SKS Group, following the Four Points by Sheraton Desaru which opened in 2021.

Sheraton Johor Bahru is scheduled to open in 2025

Part of a mixed-use development comprising a retail podium and office spaces, Sheraton Johor Bahru will be located along Jalan Storey, with direct access to Tebrau Highway that links to various parts of the state and beyond.

The hotel is conveniently located close to Johor Bahru Sentral Bus Terminal and the Bukit Chagar Johor Bahru-Singapore Rapid Transit System (RTS) Station, which is scheduled for completion by end 2026.

Guests can enjoy various dining options, an outdoor pool, children’s pool, fitness centre, spa, gym, a ballroom and meeting spaces.

Banyan Tree Group hits portfolio milestone with more Asian openings

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Banyan Tree Group is celebrating its 70th property milestone with the June openings of Angsana Ho Tram and Dhawa Ho Tram in Vietnam, as well as Folio Sakura Shinsaibashi Osaka and Homm Stay Yumiha Okinawa in Japan.

Angsana Ho Tram and Dhawa Ho Tram, along with the renowned Banyan Tree and Angsana in Lang Co, are strategically positioned as gateways to Vietnam. In addition, Angsana Quan Lan is slated to open next year.

Folio Sakura Shinsaibashi Osaka is a new micro-hotel that opened in June

Folio Sakura Shinsaibashi Osaka and Homm Stay Yumiha Okinawa are the first in a planned global collection of micro-hotels under the new Folio and Homm brand extension. The two properties follow the group’s debut in Japan last year with the opening of Dhawa Yura Kyoto and Garrya Nijo Castle Kyoto.

Future plans for Japan include Banyan Tree Higashiyama, Banyan Tree Ashinoko Hakone, and ski resort Cassia Niseko. More micro-hotels under the Folio brand are also marked for gateway cities and urban centres.

Other upcoming launches include Garrya Bianti Yogyakarta in Indonesia, Garrya Mu Chang Chai in Vietnam, Garrya Xianju and Dhawa Dalian in China, and Homm Chura Samui in Thailand before the end of the year.

Collinson, Blue Sky Group to enhance lounge access in Indonesia

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Collinson’s new partnership with Blue Sky Group will allow Priority Pass Members to access 13 airport lounges, eight of which are exclusive to Priority Pass Members, in Indonesian airports.

These include Soekarno-Hatta International Airport, Sultan Aji Muhammad Sulaiman Sepinggan International Airport, and Sultan Mahmud Badaruddin II International Airport.

Blue Sky Group’s airport lounges provide comfortable spaces for travellers to relax before their flights

Blue Sky Group manages premium executive lounges in airports across Indonesia, alongside hotels and restaurants. Its airport lounges offer spaces for travellers to relax pre-flight, as well as VIP rooms for informal meetings.

Lounges at Balikpapan and Terminal 2 of Soekarno-Hatta airports provide complimentary buggy services that transport guests from the lounge to immigration. In addition, members will be able to enjoy Blue Sky’s in-house coffee brand and sample Indonesian cuisine.

“This is an exciting time for the travel industry in Indonesia, as the country has set a goal of attracting nearly 7.4 million international arrivals in 2023; almost double the number of arrivals when compared to last year,” said Todd Handcock, global chief commercial officer and Asia-Pacific president at Collinson.

Linan Kurniahu, CEO of Blue Sky Group, added: “This partnership represents a significant milestone for us as we continue to expand our footprint across Asia-Pacific’s travel industry.”

InterContinental Singapore redefines luxury with new butler services

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InterContinental Singapore has enhanced services at the luxury heritage landmark with the debut of InterContinental Singapore’s Butler Service.

The newly introduced butler service is available for guests of InterContinental Singapore’s One-Bedroom Suites, Royal Suites, Ambassadors Suites and Presidential Suite.

The new butler service will curate a bespoke itinerary for the guests during their stay, and offer personalised guestroom experiences

Guests can look forward to personalised, end-to-end experiences – from a dedicated pre-arrival contact by the butler and the curation of a bespoke itinerary for the stay, to the personalised guestroom experiences. They can also indulge in bespoke menu curations personalised by the hotel’s Culinary Team, and the offerings of the Club InterContinental lounge.

In addition, Club InterContinental guests are gifted an opportunity to don the Kebaya – a traditional outfit that is associated with the Chinese Peranakan community – and embark on a guided heritage trail on a journey of discovery of Singapore’s insider heritage stories and cultural experiences. Activities available include batik painting and tile-motif design workshops.

For more information, visit InterContinental Singapore.

PATA announces new executive board appointments

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The Pacific Asia Travel Association (PATA) has re-appointed Noredah Othman, CEO, Sabah Tourism Board, Malaysia and elected Gerald Perez, vice president, Guam Visitors Bureau, USA, to the PATA Executive Board for a two-year term beginning June 27, 2023.

With 30 years’ experience in Sabah Tourism, Othman is the longest-serving officer with Sabah Tourism Board where she is responsible for marketing and promotion of the destination. She has held various positions since October 1990 and served as deputy general manager for support services from 2016.

From left: Noredah Othman and Gerald Perez

Perez currently serves as the vice president of the Guam Visitors Bureau and is a founding member of the Micronesia Cruise Association. His dedication to the tourism industry is further demonstrated through his memberships in the Guam Tourism Foundation and the Executive Board of PATA.

Inspiring conscious living and well-being in travel at PARKROYAL COLLECTION Pickering

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The fifth floor of the hotel is dedicated to wellness pursuits and health offerings
The fifth floor of the hotel is dedicated to wellness pursuits and health offerings

Brought to you by PARKROYAL COLLECTION Pickering, Singapore

Seamlessly blending the beauty of nature with sustainable luxury, PARKROYAL COLLECTION Pickering is designed with calming biophilic spaces and a unique hotel-in-a-garden concept, offering guests an eco-wellness escape that enhances their sense of well-being and leaves them feeling refreshed and revitalised.

To inspire conscious living and well-being in travel, the 367-key property has recently introduced the brand’s signature eco-wellness experiences – from a rooftop urban farm with farm-to-table and farm-to-bar practices; conscious dining F&B menus; sleep ritual turndown amenities; to mindful wellness programmes for restful retreats.

Conscious dining
PARKROYAL COLLECTION Pickering welcomes its all-new urban farm, a celebration of yet another stride towards a greener and more sustainable hospitality landscape.

Located on the top floor of the hotel-in-a-garden, the urban farm is home to over 50 varieties of fruits, herbs and edible flowers, such as Stevia, Passionfruit Marigold and Mexican Tarragon.

It provides carbon-neutral, eco-friendly garnishes, aromatics and ingredients to Lime Restaurant and Bar, COLLECTION Club Lounge and St. Gregory spa, bringing the farm-to-table, farm-to-bar and farm-to-spa concepts to life.

Apart from using freshly harvested greens from its on-site farm, Lime Restaurant’s menu also features locally sourced produce that promote sustainability and healthy consumption.

This is in line with PARKROYAL COLLECTION’s signature conscious dining concept – where enjoyment of delightful cuisine and drinks is derived from appreciating its presentation and the mindfulness that has gone into its crafting.

A restful sleep experience
As quality sleep is essential for one’s overall well-being, the hospitality landmark has introduced a sleep ritual turndown service that comprises freshly brewed tea, a sleep scent pouch and fresh herb bundle from the urban farm.

Guests can rub the fresh herb leaves, including lemon balm, peppermint, rosemary and basil, to release the therapeutic aroma and steep them in a fresh pot of tea to enjoy before bed.

They can also place the scented pouch, which is infused with natural essential oils, by the pillow to calm their body and mind for a good night’s rest.

Mindful wellness activities
Besides, the resort-style property prioritises guests’ physical and mental well-being with monthly Stay Fit Weekend classes, including yoga, zumba, breath work and meditation.

From June 17 to July 9, the hotel will present a special curation of experiential activities in conjunction with the 2023 Wellness Festival Singapore.

The line-up features programmes such as sunshine yoga and mindful meditation sessions, educational urban farm tours, wellness set lunches, and singing bowl experiences that will provide guests an opportunity to reconnect with themselves and learn a little more about eco-conscious living.

 

Vote for your favourite travel brand to win at TTG Travel Awards 2023, Asia-Pacific’s Most Prestigious Travel Industry Accolade
Vote PARKROYAL COLLECTION Pickering for Best Business Hotel here and Best City Hotel – Singapore here.

Enjoy a luxurious respite at a nature-inspired oasis
Find out more about the hotel’s wellness features here.