TTG Asia
Asia/Singapore Thursday, 1st January 2026
Page 402

Expedia expands features, products to aid travel planning

0

Expedia’s Autumn Release 2023 highlights a collection of new features and products that reinvents how travellers discover new places, collaborate with friends and family, and get quick AI-generated answers to common travel questions.

Travellers can now discover new places and ways to plan on the Expedia app with new features and products. For example, the Trip Planner enables travellers to collaborate and engage with friends and family on a trip where both saved options and booked items are shared across the group; and dynamic travel guides that provide insights into hotel prices, weather conditions, and crowd levels for the most visited cities in the world.

The Expedia app has new features and products that will reinvent how travellers plan their trips

Others include amenity answers, which uses generative AI to sift through guest reviews to share their experience of the amenities at a hotel or vacation rental, as well as answer property queries. Both of these features are currently available on the Expedia app in English language only.

There is also a flexible date search which gives travellers the ability to find the best accommodation options by length of stay and time of year.

In addition, self-service features have been simplified: travellers can add their hotel booking information to Apple Wallet and Google Wallet; they can also add breakfast to a hotel reservation when available, any time up to a day before check-in.

“Expedia Group invented online travel more than 25 years ago with the goal of using technology to empower travellers around the world. In the past few years, we’ve doubled down and invested massively in the latest tech capabilities using AI and machine learning to accelerate our innovation to better serve the millions of travellers who come to us every day,” said Peter Kern, vice chairman and CEO, Expedia Group.

“Our new intelligent discovery and planning features are designed to address traveller pain points, allowing our members to easily plan, book and enjoy travel across our apps.”

All features and products included in Autumn Release 2023 will roll out on the Expedia app by the end of 2023 globally.

Vietjet Aviation Academy now part of IATA’s training network

0

The International Air Transport Association (IATA) has appointed Vietjet Aviation Academy as its latest regional training partner (RTP) in Vietnam.

As an IATA RTP, Vietjet Aviation Academy will offer IATA Training courses designed by industry experts. Recognised internationally, the training programmes are updated frequently to keep pace with the latest regulatory procedures, new standards, and the fast-changing demands of the aviation industry.

Vietjet Aviation Academy is now a regional training partner of IATA

Philip Goh, regional vice president, Asia-Pacific, IATA, said: “Having enough trained personnel is key as the aviation industry recovers from Covid-19. Our cooperation with Vietjet Aviation Academy will further support the development of aviation talents in Vietnam and in the region.”

“At Vietjet Aviation Academy, we are providing our trainees with the best learning environment, where everyone can attend IATA courses, receive IATA international certificates and access the most modern training equipment in the aviation industry,” shared Luong The Phuc, chairman of Vietjet Aviation Academy and vice president of Vietjet.

Vietjet Aviation Academy currently owns three cockpit simulators (SIM) for pilot training, aircraft and passenger cabin mock-ups, engines, technical parts and functional training rooms, an Olympic-standard wave pool, stadium, and engineer training centre, and more.

The academy not only meets the training and human resource development needs of Vietjet Air but also accommodates the aviation industry in the region and the world.

To date, Vietjet Aviation Academy has provided training for nearly 395,000 trainee pilots, cabin crews, engineers, staff.

Trisara

0
Private pool

Location
Trisara occupies a massive area, stretching from a segment of the beach in north-western Phuket and up the slopes of tropical hills.

Its design is clever – the resort is built around a cove, granting guests undisturbed access to a secluded beach; the large main pool lies mere steps from the fine, sandy beach, so sun seekers have the best of both worlds; the rest of the resort facilities, from restaurants and spa to villas and residences rise up the hillsides, bestowing guests with memorable views of the Andaman Sea, forest and sky.

Trisara, which means a garden in the third heaven, is positioned and designed for rest and relaxation in seclusion, even though it sits just 15 to 20 minutes from Phuket International Airport by car.

Accommodation
Trisara offers 39 villas, all with their own pool. Among these, the Ocean View Pool Junior Suite is the lead-in category, followed by Ocean View Pool Villa, Signature Pool Suites, and two-bedroom Ocean View Pool Villas. The latter is the top category, with only two keys available.

These villas are all generous in size, but should vacationers require even more space, Trisara’s 22 Residential Villas come in handy. These tropical mansions come with complimentary private chef and butler, and welcome hires for private parties too.

I spent two nights in an Ocean View Pool Villa. I arrived through a rustic, carved wooden door flanked by flowering bushes, and went down a clean, tiled walkway – flanked by plants too – to the front of my villa where a spacious sun deck, glistening pool, and picture-postcard views of nature’s soothing sights signalled the start of precious me-time.

Peeling myself away from this vista, I headed indoors to discover a cavernous space imbued with Thai design elements and filled with fine furniture and plentiful fragrant flowers. The bathroom was especially extravagant; running the full length of the villa, it had a long, plush settee on one side and an oversized bath on the other. There were double vanities, two large wardrobes, and both indoor and outdoor showers.‌

F&B
Trisara houses a dining gem – the one Michelin-starred Pru restaurant, which also earned a Michelin Green Star this year. Unfortunately, it was not available during my stay. In fact, it is preparing for a relocation to another part of the resort and will resume service on November 1. With Pru’s move, the Seafood at Trisara restaurant will occupy this space to serve up Thai home favourites.

As for me, I had most of my meals at Waew, which has since been renamed Cielo.

The restaurant evokes Mediterranean vibes through its décor. Here, a semi-buffet breakfast is served in the morning while Mediterranean classics are served the rest of the day.

In fine weather, guests can also choose to enjoy a private barbecue on their pool deck or the beach, or have a special dining experience curated in some of the resort’s creative spaces.

There is also the option of hopping into a car and driving 20 minutes out to Jampa, a farm-to-table restaurant that also belongs to resort owner, Montara Hospitality Group. Jampa gained a Michelin Green Star earlier this year for its zero-waste, plant-based food. Chef Rick Dingen presents a menu that draws on the best harvest of the season from Pru Jampa organic farm just next door as well as from a hand-picked list of responsible local farmers and producers.

I had the eight-course Experience Menu for dinner. Dishes were creatively and beautifully presented, and surprised the palette with unexpected ingredients and flavours. For instance, a palm-sized Mexican sunflower was deep-fried and served with a creamy dip; this pretty red and golden appetiser was presented on a wizened, moss-covered log that would be right at home at the Shire.

The next dish reminded me of granny’s pin cushion, and its prettiness led me to expect only sweetness. A thin slice of watermelon, topped with dainty, white Dahlia flowers, rested on a mound of creamed avocado. Aged mackerel shavings brought umami to the dish. The flavours were an amazing blend of sweet, smoky, and savoury.

More surprises came – ribbons of beetroot are barbecued and infused with smoky fragrance, and drenched in fish bone and black garlic sauce; soft flesh of eggplant roasted then shaped into a young eggplant finger and coated with dukkah spice, plus a dollop of blue cheese and water chestnut on the side and a drizzle of ebony sauce made from eggplant skin.

It was hard to name favourites from this dining experience, as every dish was special and amazing in its own way.

I highly recommend pairing dinner at Jampa with a guided walk through Pru Jampa farm, where you can learn about Montara’s long-established commitment to sustainable operations. This farm supplies herbs, vegetables, fruits and eggs to Trisara’s kitchens too.

Facilities
Trisara guests can enjoy daily complimentary wellness activities in the morning and afternoon, and the line-up changes every one to two months. Should it rain, alternative programmes will be offered.

Also available are water sports during fine weather; private cooking workshops; luxury motor yachts for charter to nearby islands and bays; and Trisara Hosted Experiences around Old Phuket Town, which can be combined with a photography accompaniment provided by in-house DDEN photo studio.

Children are well looked after, with a range of free and supplementary daily activities that take them outdoors for educational experiences, such as flora treks. The kids’ clubhouse provides indoor respite from the heat or rain, and here the little ones can busy themselves with arts and crafts, books, games, and even pick a meal from the kid-friendly menu.

Close to the main reception stands a well-equipped gym on elevated grounds, giving guests lovely views of the resort and the Andaman Sea while they perform their daily cardio workouts. Next to this is Jara Spa, a comfortable and elegant space where a range of facial and body treatments are delivered. I found the Thermal Therapy, which works the use of hot stones into deep strokes across the back and limbs, especially satisfying after exercise.

While guests have access to their own in-villa pool, they can also choose to take a dip in the main pool which comes with plentiful private daybeds and loungers, plus convenient access to an all-day menu for lazy meals in between water play.

Service
Upon check-in, the resort’s concierge service will establish a chat line with the guest via WhatsApp, and through this channel guests can request for buggy rides to get around the sprawling resort as well as get assistance with booking activities and services in and around the resort.

Verdict
Although Trisara welcomed its first guests in 2004, it feels new and fresh with the benefit of a well-oiled hospitality system. I found out that the owners commit to refurbishment works every year. This year, Cielo benefitted from a beautiful overhaul while works are ongoing for the upper lobby. Villas and residences will be refreshed next.

As the sort of traveller who prefers extended hours in isolation while on a solo break, the Ocean View Pool Villa is perfect. It has almost everything I could desire – a good-sized pool to do laps, loungers under the sun and also in the shade, and is sufficiently removed from the activity hub of the resort, yet not too distanced for a stroll to ‘civilisation’.

I also love that the paths that wind through Trisara are lined by a variety of plants, making the resort grounds a pretty and therapeutic place to stroll through.

Contact details
Email: reservations@trisara.com
Website: http://www.trisara.com/

GTEF 2023 culminates in success

0

The Global Tourism Economy Forum (GTEF) 2023 was held in Macau from September 20 to 23, featuring a series of innovative and inspiring exchanges and discussions that demonstrated the destination’s strengths in hosting conventions as an international exchange platform while reinforcing its status as a world centre of tourism and leisure.

Themed Destination 2030: Unlocking the Power of Tourism for Business and Development, the three-day event gathered over 1,500 leading figures from different tourism sectors around the world, who were all encouraged to “think beyond tourism” and explore opportunities for the recovery of the global tourism economy. Participants also examined the new opportunities for tourism in Mainland China, Asia-Pacific, and Europe.

The closing ceremony of the 10th GTEF was held at the Galaxy International Convention Center

Hu Heping, minister of culture and tourism of The People’s Republic of China, and honorary chairman of GTEF (Mainland China) noted that the rising standards of living meant that more people are craving for specialty travel experiences. He also stressed that natural tourism sources are “precious assets” that need to be protected and conserved.

Meanwhile, vice chairman of All-China Federation of Industry & Commerce (Mainland China), Qiu Xiaoping, shared ways to build on the 2030 vision, such as enhancing the environment as well as innovating and improving consumer experiences.

Thinking ahead to the next ten years, WTTC’s president and CEO, Julia Simpson, predicted just one theme – growth. She noted: “By 2033, this sector will represent 11 per cent of the global GDP, one in every eight job will be in our sector. Today, China has a second largest travel tourism sector in the world worth over US$500 billion.

“Tourism here supports more jobs than anywhere else, with over 62 million Chinese working in this sector. By 2026, tourism in China is expected to overtake the US as the largest tourism economy in the world.”

Regarding sustainability, Simpson emphasised how critical the next ten years will be, and that it “must be the decade in which we scale up sustainable aviation fuels” and build up on electric planes and hydrogen fuel planes. She added that WTTC is pulling all leaders from every government to undertake a safety and feasibility study, to explore how each country is taking steps to reduce carbon emissions, and taking China’s lead in transforming clean energy using solar, wind and electricity.

The closing ceremony of the 10th GTEF was held at the Galaxy International Convention Center. Notable guests included National Committee of the Chinese People’s Political Consultative Conference’s vice chairman and chairman of GTEF, Ho Hau Wah; UNWTO’s secretary-general, Zurab Pololikashvili; Macau SAR Government’s secretary for economy and finance and executive chairman of GTEF, Lei Wai Nong; and vice chairman and secretary-general of GTEF, Pansy Ho.

Since its first edition in 2012, GTEF has engaged over 14,000 on-site participants and over 2.3 million online participants from 95 countries/regions across six continents including Asia, Europe, South America, North America, Africa and Oceania in its past ten editions.

In addition, this year’s GTEF garnered high recognition from across the global tourism industry and also manifested Macau’s capabilities and advantages in MICE.

More tourists loosen purse strings in Japan

0

International tourists in Japan are spending more than ever before, with consumption at 95 per cent of pre-pandemic levels despite arrivals having reached only 85.6 per cent.

Visitors exceeded two million for the third consecutive month in August, aided by the uptick in international flights and the weak yen, according to the Japan National Tourism Organization (JNTO).

Spending by international visitors to Japan is forecast to surge by 553.4 per cent in 2023

The number of travellers from the US, Europe and Australia has already exceeded pre-pandemic levels, a trend believed to be driving consumption as these markets prioritise experiences, which cost more than sightseeing.

Naomi Mano, president and CEO of high-end inbound travel firm Luxurique, says Japan is being perceived as more affordable.

“Clients are seeing that if they spend a little more, they can get a ‘white glove-experience’,” she told TTG Asia.

Fewer clients are also hiring personal guides; instead opting to use handheld translation devices and spend the money saved on additional experiences, she added.

“We’re seeing a 20 per cent increase in demand for experiences in rural destinations,” Mike Harris, chief refreshing officer at premier adventure travel provider Kodo Travel, told TTG Asia.

Outdoor experience provider Canyons Japan, which is also run by Harris, is seeing a 25 per cent increase in demand compared to 2019, he said.

The trend is encouraging for the Japanese government, which is aiming for each visitor to spend 200,000 yen (US$1,490) on their trip in 2025, up from 160,000 yen pre-Covid.

Tourism consumption is expected to continue growing alongside the recovery of the Chinese market, which spent 1.8 trillion yen in 2019, equating to 36.8 per cent of total visitor spending.

Visitors from China totalled 364,100 in August, marking a 16 per cent increase on July.

Spending by international visitors to Japan is forecast to surge by 553.4 per cent in 2023 to reach 2.2 trillion, which would represent 6.2 per cent of the economy, according to the WTTC.

Mekong unveils new initiatives to highlight destination

0

The Mekong Tourism Coordinating Office (MTCO) has launched Mekong Voices and Mekong’s Hidden Gems – comprising interviews with local tourism pioneers, and insights into less travelled hidden destinations – on its official website.

Mekong Voices is a series of Q&A interviews with intrepid travellers, pioneers and change-makers who are leading by example in the travel sector in the Greater Mekong Subregion. The dialogues delve into sustainability, resilience and innovation within the travel industry. They offer practical insights and serve as catalysts for transformative change.

Mekong Voices and Mekong’s Hidden Gems comprises interviews and insights into hidden destinations

With 25 interviews currently live, interviewees include leaders of charitable travel foundations, community-based tourism operators, hill tribe women, academics, CEOs, and destination marketing organisation executives.

Each month will see two more interviews added.

Mekong’s Hidden Gems highlights lesser-known, yet brimming with potential, destinations within the Greater Mekong Subregion, such as lesser-known waterfalls, cultural museums and hidden beaches. More destinations will be uploaded each month.

Commenting on the two initiatives, MTCO’s executive director Suvimol Thanasarakij, said: “Mekong Voices brings together inspiring people who share their wisdom. They are creating a better future for travel in the region.

“(On Mekong’s Hidden Gems), we aim to shine a light on these hidden treasures and help to equitably distribute tourist traffic away from crowded areas. In these authentic, equally deserving destinations, a little tourism money will go a long way to help the local community.”

Sri Lanka’s national carrier in urgent push for new pilots

0

SriLankan Airlines is aiming to recruit 80 new pilots to replace lost headcount, with 30 hires set for this year and 50 more by mid-2025.

CEO Richard Nuttal said failure to fill the manpower gap would result in cancelled flights.

SriLankan Airlines aims to recruit 80 new pilots

The state-owned flag carrier has lost about 50 to 60 pilots within the past 10 to 12 months.

Currently, there are 143 captains, including three females; 83 first officers; 26 junior first officers; and 14 cadet pilots undergoing training within the organisation.

Nuttal told the media that the airline has obtained government approval to recruit foreign pilots if required, and pointed to “a pool of skilled pilots available in South-east Asia and Northern Europe”.

When asked if hiring conditions have been improved for pilots, Nuttal told TTG Asia that terms have indeed been enhanced for both future hires and existing ones.

A new future for Saudi Arabia’s tourism sector

0

NEOM, meaning new future, is Saudi Arabia’s US$500 billion project being built from the ground up based on “liveability and sustainability” and where a futuristic luxury travel destination is rising.

Located on the Red Sea in the north-west, NEOM will feature hyperconnected, cognitive cities, ports and enterprise zones, research centres, sports and entertainment venues.

NEOM’s Niall Gibbons recently visited Singapore, South Korea and India as part of the Discover NEOM Asia Tour, and will head to Japan next (Photo: Caroline Boey)

Managing director of tourism, Niall Gibbons, visited Singapore as part of the Discover NEOM Asia Tour. He had already made stops in South Korea and India, and will head to Japan next.

NEOM, he remarked, had identified 16 trade shows including those organised by ITB, WTM and ILTM to “build trade relations” and most recently attended ITB China in Shanghai.

The destination comprises 468km of coastline and spectacular islands, scenic snow-capped mountains reaching up to 2,600m, views across the Gulf of Aqaba and the Red Sea, and idyllic and peaceful desert expanses.

According to a NEOM statement, Sindalah – a multifaceted island featuring world-class design combined with nature to offer a luxury eco-experience – has partnered prestigious BWA Yachting as the Red Sea’s first superyacht destination.

The world’s superyachting clientele is expected to arrive from 1Q2024, the statement added.

In addition, Gibbons shared that a proposal had been put up to establish an airline for NEOM, and NEOM Bay Airport was being expanded to meet international demand.

NEOM’s tourism statutory board, he noted was tasked to oversee regulation and planning, destination development, sales and marketing and digital development and the creation of an app to provide a seamless booking platform experience.

NEOM is the vision of crown prince Mohammed bin Salman, and is one of the most important projects in Saudi Arabia’s Vision 2030 which plans to grow and diversify the Saudi economy and position the country to play a leading role in global development.

Si Thep’s designation as a UNESCO heritage site raises capacity concerns

0

At the UNESCO World Heritage Committee’s 45th session in Riyadh on September 19, Si Thep Historical Park in Phetchabun Province achieved World Heritage site status, showcasing years of effort by Thai conservationists.

This accolade, however, has also sparked concerns over the site’s capability to manage increased tourist footfall due to its limited infrastructure.

Si Thep Historical Park has been named a UNESCO World Heritage site

Marking Thailand’s first cultural inclusion in the UNESCO list in 31 years, Si Thep joins Ayutthaya, Sukhothai, and Ban Chiang – which was added in 1992 – bringing the total of Thai UNESCO cultural sites to four, and the total number of Thai World Heritage sites to seven, the other three being natural heritage sites.

Thapanee Kiatphaibool, governor of the Tourism Authority of Thailand (TAT), praised the acknowledgment, attributing it to the relentless endeavours of individuals dedicated to preserving Thai heritage and culture, conveying that she hopes this distinction will catalyse further interest and conservation efforts for the site.

Si Thep, often overshadowed by its more illustrious counterparts Ayutthaya and Sukhothai, houses Dvaravati and ancient Khmer-style remnants of ancient Phetchabun dating back to the 11th century.

As for the concerns, park head Sittichai Pooddee told AFP that the site is nearing its daily capacity of 2,000. Other areas of concern include possibilities of looting, as well as current boundary and zoning disputes affecting local residents.

Pacharaporn Panomwon Na Ayutthaya, a lecturer at Chulalongkorn University, also warned of the site’s unpreparedness for a visitor surge and highlighted the pressing need for essential infrastructure upgrades such as better waste management, improved roads, and parking for tour buses. She emphasised the immediate need for proactive conservation efforts and infrastructure enhancement to preserve the site’s integrity and accommodate future visitors effectively.

Located approximately a five hours’ drive from Bangkok, Petchabun province is renowned for its temperate climate and mountainous terrain which has led to it being referred to as the ‘Switzerland of Thailand’. The province was featured in the TAT’s 2018 Green Travel Guide, promoting sustainable travel to hidden gems in the lower north of Thailand.

Initiatives are underway to propose at least six additional sites in Thailand for UNESCO recognition, including Phu Phra Bat historical park in Udon Thani, backed by the Department of Cultural Promotion, and Kru Ba Sri Wichai, backed by the Department of Religious Affairs.

Aman Group secures further investment, plans to expand globally

0

Aman Group is poised to expand globally after securing a further investment of US$360 million on top of its existing investment of US$900 million from Public Investment Fund and Cain International, bringing the company value to US$3 billion.

The second investment comes from a group of strategic partners, including Mubadala Capital, the asset management subsidiary of Abu Dhabi’s Mubadala Investment Company, and Alpha Wave Ventures, a private equity growth fund co-managed by Alpha Wave Global and Chimera Capital.

Aman Group plans to expand globally after securing a further investment; Amanpuri beach resort in Thailand, pictured

The future commitments from this strategic group of investors will support the company’s ongoing global expansion, securing future Aman and Janu projects, and new brand development.

Speaking on the investment, Vlad Doronin, owner, chairman and CEO of Aman Group, said: “My long-term strategic vision has been to create ecosystems which centre on the complete Aman lifestyle both in urban destinations and resort settings. The proven success of this model, while always retaining the brand’s DNA, has resulted in a diverse pipeline which will enable us to continue to create unparalleled experiences for our guests and owners.

He continued: “The validation of Aman’s strategy by prominent investors in regions where we have considerable expansion planned enables us to leverage the extraordinary potential of the Aman brand and accelerate the pipeline to deliver sustainable growth.”

Aman currently has a collection of 34 hotels across 20 countries, 12 of which include Aman Branded Residences, with a robust pipeline of further hotels and residences projects under construction in countries including the US, Japan, Mexico, South Korea, Saudi Arabia, and several European destinations.

Meanwhile, the group’s sister-brand, Janu, will launch its flagship destination, Janu Tokyo this winter.