TTG Asia
Asia/Singapore Wednesday, 28th January 2026
Page 378

Asian tourism ministers share sustainability goals at Tourism Expo Japan

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With global tourism on course to recover almost 90 per cent by the end of 2023, according to UNWTO, several Asian countries are outlining how they are developing their tourism offerings to provide more value from 2024.

Country representatives outlined their plans at Tourism Expo Japan, where they told attendees that tourism can help grow economies, aid social issues and preserve cultural heritage, while also being more sustainable than ever before.

Country representatives from Asia outlined their plans for development and sustainability during the recent Tourism Expo Japan (Photo: Kathryn Wortley)

“The pandemic has hit the reset button to make tourism a driver of economic and sustainable growth,” said Sudawan Wangsuphakijkosol, minister of Thailand’s Ministry of Tourism and Sports, noting that Thailand’s tourism agenda prioritises crisis preparedness, quality of travel and alignment with the UN’s Sustainable Development Goals.

India also considers tourism a “multiplier” that can advance economic activity, shared Roshan Thomas, director of India’s Ministry of Tourism, citing how tourists visiting the setting of movie Slumdog Millionaire have a positive impact on the micro-economy of Mumbai’s slums.

Looking ahead, India is developing agritourism opportunities for visitors and farmers, while recruiting more young people into destination management roles to support the future of the industry, Thomas shared.

Labour is also a priority for Japan, where demographic decline and low wage levels have left many positions that were vacated during the pandemic still unfilled, but there is hope that digitalisation efforts will help, said Ryusho Kato, vice-president of Japan’s Ministry of Land, Infrastructure, Transport and Tourism.

“Tourism is a pillar of our growth strategy and the key for regional revitalisation,” Kato added, pointing to the potential to preserve nature, enrich local areas and improve local pride by increasing the number of visitors to rural Japan.

Indonesia, too, is banking on rural tourism, which is seeing growth particularly in Bali, according to Sandiaga Uno, head of Indonesia’s Tourism & Creative Economy Agency.

“Travel now is more customised and localised, with people staying longer and spending more locally,” Uno said.

Domestic tourism in Indonesia is already higher than in 2019 and international tourism has been rebounding strongly, prompting the government to increase its target to 10–11 million inbound arrivals by year-end, up from the initial target of 8.5 million.

Indonesia’s green tourism is already “showing good early progress,” and the next stage is regenerative tourism that is responsible and eco-conscious while facilitating cultural preservation. Bali’s resorts will no longer be built in a “cookie-cutter manner”, and food loss and waste is being tackled, said Uno.

“Before Covid, our tourism was about the three S’s (sun, sea, sand) – now it’s about a different three S’s: serenity, sustainability and spirituality,” he added.

Relative newcomers to tourism are also anticipating further growth in the post-recovery period.

Mukhsinkhuja Abdurakhmonov, ambassador of Uzbekistan to Japan, reported that the country has tripled inbound tourism arrivals since 2017 and expects to welcome 10 million visitors annually by 2025 by improving infrastructure, accessibility, smart-tech and e-commerce services.

Brunei, meanwhile, is developing its tourism roadmap for 2025, which will focus on quality experiences, culture and adventure activities, said Tutiaty Abdul Wahab, permanent secretary of Brunei’s Ministry of Primary Resources and Tourism.

Macau woos Indonesian visitors with direct flights from Jakarta

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Air Macau has opened its thrice-weekly direct flights to Jakarta as of November 28.

Using the Airbus 320 with 154 seats in Business, Premium Economy and Economy classes, the service is available on Tuesday, Thursday and Sunday.

Macau and Indonesia will join forces to promote travel between both destinations

In conjunction with the inaugural service, both Macao Government Tourism Office (MGTO) and Macao Trade and Investment Promotion Institute brought a group of delegates representing trade, business events and tourism sectors to Jakarta on a “Macao Tourism + MICE Product Updates” session, where a networking lunch with the travel trade and the media was held on November 29.

A series of signings also took place – between the Association of Travel Agents in Indonesia (ASTINDO) and the Macao Travel Agency Association; between ASTINDO and Macao Leisure Tourism Services Innovation Association, as well as between Asia Links and Top Holiday-P&E International Travel, to promote travel between Indonesia and Macau.

Cheng Wai Tong, deputy director of MGTO, commented in his speech: “As a South-east Asia travel market with great potential, Indonesia ranks third among Macau’s international visitor markets and sixth among 10 leading source markets. (This year’s data up to) November 26 showed Macau has welcomed 120,000 visitors from Indonesia.”

Macau has always been a popular destination for Indonesians due to its proximity via a five-hour flight from Jakarta to Hong Kong, followed by a convenient travel through the Hong Kong-Zhuhai-Macau bridge, according to Cheng.

“With the introduction of Air Macau’s direct services, there is (no need) to transfer via Hong Kong anymore, saving both time and cost for travellers. We believe this new route will boost tourism, enhance cultural exchange, and improve connectivity between our cities,” said Cheng, adding that the visa-free facility for Indonesian passport holders would be more convenient for travellers.

Jeffrey Ng, general manager for Singapore, Malaysia, and Indonesia of Air Macau told TTG Asia that the airline saw Indonesia’s population and growing economy as an opportunity to “let the people in Jakarta know more about Macau”. On the other hand, Macau’s location in the Greater Bay Area opens up opportunity not only for the people of Macau but also for those in Hong Kong and the surrounding areas of China to fly to Jakarta.

On the choice of Jakarta instead of Bali, Ng explained: “There are already many flights to Bali – besides, Jakarta is the capital city, and we want both corporate and leisure travellers to fly with us.”

In the meantime, Pauline Suharno, president of ASTINDO said the recovery of international flights to Indonesia this year had reached 88 per cent of 2019 levels and is expected to reach 95 per cent in 2024.

Pauline said Indonesians were confident travellers, despite any crises, as the success of many travel fairs held in Jakarta have proven.

Citing an example, she said: “The ASTINDO Travel Fair (held) in Jakarta end-August, although smaller in scale compared to the one in February, managed to (attract) over 25,000 visitors and sales of over US$3 billion.”

Tourism Tasmania leads delegation to Hong Kong to promote new offerings

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Tourism Tasmania has led a 10-member delegation to Hong Kong last week, marking its first visit since the pandemic. This three-day visit aimed to reconnect with partners and media, according to head of industry and partnerships, Cathryn Carey.

Carey noted: “Instead of exploring new markets, we decided to reinvest in those markets supporting Australia strongly i.e. premium FITs and small groups who seek experience of nature, wildlife, food and drinks, art and culture.

From left: Tourism Tasmania’s Haley Wong; Pennicott Wilderness Journeys’ Robert Pennicott and Mia Pennicott; Port Arthur Historic Site Management Authority’s Iain Chalmers; and Tourism Tasmania’s Cathryn Carey (Photo: Tourism Tasmania)

“Currently, only about 51 per cent of seat capacity (is) to Australia, compared to 2019 figures. Cathay Pacific and Qantas are slowly ramping up their services so hopefully by March 2024, it will hit 70 per cent. We really hope to get about 75 flights per week by March, with easy connectivity from Sydney and Melbourne to Tasmania.”

In 2019, Tasmania welcomed 28,100 visitors from Hong Kong but since January this year, there were only around 3,000 visitors. As of September, the destination received about 1.26 million arrivals, of which 13 per cent were international visitors.

During the Covid-19 pandemic, Tasmania has worked on introducing new products, for instance, four international hotels (four- and five-star) opened in Hobart over the last two years – Marriott’s first Luxury Collection hotel in Australia, Crowne Plaza, Mövenpick and Vibe Hotels.

New and improved facilities also ensure visitors enjoy comfort while out in nature, such as the brand-new Mount Field Retreat situated at Mount Field National Park and Dove Lake viewing shelter. Meanwhile, the Agrarian Kitchen provides guided one-hour garden tours every Friday, Saturday and Sunday.

In 2024, Spirit of Tasmania ferry services from Victoria’s Geelong to Devonport in Tasmania’s north will see the addition of two brand-new boats. These are 25 per cent larger than the current capacity, providing more space for camper vans and caravans, as well as a spacious and modern facility onboard for visitors.

Carey pointed out that the ultimate goal is to have direct air connection into Asia. Currently, there is direct service to Auckland from Hobart International Airport.

She added: “The runway of Hobart International Airport is long enough to take wide-bodied aircraft but that needs to be underpinned and strengthened to allow (aircraft to) take off with a full load of fuel. The underpinning of the runway has been approved and the government has set aside money for it – it’s just a matter of time (till) we can get engineering services.”

Half of the Tourism Tasmania delegation continued their journey to Zhuhai, China from Hong Kong for the Australia Marketplace China 2023 held on December 4-6.

Global Hotel Alliance reveals destination hotspots for 2024

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Global Hotel Alliance (GHA) has revealed the most popular destinations for 2024 and what is motivating travellers to visit them.

Japan and Thailand top the list, followed by Spain, Canada and Hawaii, a survey of its GHA Discovery loyalty programme members found, with the desire to try new destinations and experiences a key motivation behind travel decisions.

Thailand ranks as one of the top destinations among travellers; Krabi, Thailand, pictured

Europe has emerged as the most sought-after region to visit next year, while staycations are booming in Asia, led by members in China, who are planning more than five on average, followed by Thailand and Malaysia with more than four.

Similar to last year’s survey, GHA Discovery members’ travel plans are predominantly driven by leisure. Across regions, most respondents are planning to take no more than one business trip on average and two to four trips for leisure.

The strong rebound of Asian outbound travel is also clear, once again led by China where members have six to seven leisure trips planned (a 6.8 average), closely followed by Hong Kong (6.7) Thailand (6.4) and Germany (6.1). The Middle East and Africa stand out too, with travellers in these regions planning almost equal business and leisure trips (4.9 versus 4.0) in 2024.

Travellers in Asia are booking trips to Japan, China and Thailand, the same as in 2023, revealing an appetite to continue exploring intra-regional destinations.

European residents favour Thailand and Japan for the second consecutive year, but have replaced their 2023 hotspot, the US, with a desire to dive deeper into their own region, with Spain and Italy at the top of the list.

Travel-seekers from Australia and New Zealand are heading to Singapore and the UK in 2024, while Sydney is a city hotspot for a staycation. Those travelling to Europe tend to visit Portugal as well.

North American residents are still planning vacations to Japan but have swapped trips to China for getaways in Hawaii, Spain and Thailand instead. This market has the least interest in staycations, with an average of just over two planned.

As for the Middle East and North Africa, Japan remains in demand into 2024, but Canada and Oman are the new hot destinations for travellers based in this region, compared to Italy and Singapore in 2023.

Motivations, inspirations and preferences driving these trending destinations include various factors.

Social media is the top inspiration source, with 75% of respondents saying they travel to new places after seeing friends’ posts, with Asia, Middle East and North Africa, and Oceania leading this trend. Travel magazines are still an important source in Europe and North America but recommendations from friends and family are the most influential.

Post-Covid, members are mostly opting for travel with their spouse or partner and intimate family trips, rather than solo adventures or mega-vacations with extended family. Foodie breaks are also on the rise and have overtaken wellness getaways as the most desired travel experiences.

Loyalty programme websites and apps are now the top choice across all regions for travel research and booking, a clear increase compared to 2023. This is followed by OTAs and dedicated review portals, all preferred to brand and hotel sites, indicating that travellers want to search from a wide choice of options in one place to save time and effort.

When deciding what hotel to stay in, the quality of accommodation and the benefits of its loyalty programme are the most important factors. This marks a change from last year when location or neighbourhood and price were prioritised.

When it comes to travel, upgrades are in demand. Special rates and hotel benefits are seen as the most critical in-hotel loyalty benefits. The largest change is seen in Europe, where discounts were the top pick last year, but now benefits such as room upgrades, early check-in and late checkout are significantly more valued. Across regions, a staggering 70% of elite GHA Discovery members place room upgrades at the top of their preferences, advocating for greater availability of this benefit.

“Travel is back on all fronts with every region thriving, and despite disruptions in certain markets, we are optimistic for another strong year in 2024” said Kristi Gole, executive vice president of strategy at GHA. “Travellers are still willing to pay premium prices to get where they want and to stay in the best hotels, but they now expect the product and service levels to match and want loyalty programmes to add value and enhance each stay.”

Marriott International signs W Singapore – Marina View

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Marriott International has signed an agreement with IOI Properties Group to bring W Singapore – Marina View, a new 350-room property, to downtown Singapore.

The hotel is slated to debut in 2028 at the site of a 51-story mixed-use development.

W Singapore – Marina View is set to open late 2028

Boasting views of the Marina Bay, the new hotel will be located near key commercial and entertainment districts of Marina Bay, Raffles Place and Tanjong Pagar as well as the heritage neighbourhood of Chinatown. It will feature guestrooms and suites, as well as a wet deck, fitness centre, spa, and dining and social spaces at multiple restaurants and bars.

Oriol Montal, managing director, Luxury Asia Pacific excluding China, Marriott International, said: “This signing underscores the strong demand for our luxury brands across the region as we continue to expand our portfolio in new and existing markets. It also marks the opening of our second W Hotels in Singapore, following the success of W Singapore – Sentosa Cove.”

“We are delighted to answer to the growing demands of luxury lifestyle hotels with W Singapore – Marina View, which is set to transform guest experience in leisure, entertainment and gastronomy here within the iconic Marina Bay district,” added Lee Yeow Seng, group CEO of IOI Properties Group.

Meliá hotels across Vietnam get merry for the festive season

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Meliá Hotels & Resorts are getting festive with a range of holiday offerings for all ages.

At Meliá Ho Tram Beach Resort, the festivities begin on December 16 with a Christmas tree lighting party. A host of activities for families await, such as Christmas ornament colouring and a Christmas biscuit workshop. On Christmas Eve, Santa will make an appearance at the Breeza Restaurant, while on Christmas Day, Breeza will host a barbecue night. On New Year’s Eve, indulge in Mediterranean cuisine before the countdown party on the beach featuring a DJ, fire dance, and other performances.

Meliá Hotels & Resorts across Vietnam are offering a range of holiday activities this festive season; Meliá Ho Tram Beach Resort, pictured

Meliá Vinpearl Quang Binh is set to light its Christmas tree on December 10, followed by a “Santa in Town” gathering serving up canapes and mulled wine, along with live piano, carol singing and cookies for the kids.

On Christmas Eve at Meliá Vinpearl Cam Ranh, there will be a pre-dinner cocktail party along with live music and a magician to entertain the children.

Several properties have special kids classes throughout the month of December including Meliá Vinpearl Hai Phong with themed workshops for children, such as cupcake decoration and gingerbread decorating.

At Meliá Vinpearl Phu Quoc, there will be a Lobster New Year’s Feast followed by a New Year’s Eve party with a DJ and live music, cocktails and mocktails.

In addition to festive meals this season, Meliá Da Nang has a few unique offerings including a Festive Afternoon Tea at Cape Nao Beach Club, with Christmas-themed treats, from December 23 to January 2, 2024. There’s also a Family Pool Party planned for December 30, which is free to in-house guests, with poolside tropical cocktails, fun games, and lively music.

For more information, visit Meliá Hotels & Resorts.

Perodua, Tourism Malaysia to co-promote and boost tourism in Malaysia

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Tourism Malaysia and Malaysia’s leading automotive brand, Perusahaan Otomobil Kedua (Perodua), have recently forged a three-year memorandum of collaboration (MoC) with a shared objective – to promote tourism in Malaysia.

Set to take effect from 2024 to 2026, this collaboration is founded on a mutual commitment to advancing Malaysia’s tourism sector, enhancing accessibility, and elevating the overall tourist experience.

The collaboration aims to ensure that visitors can seamlessly explore the attractions in Malaysia

Ammar Abd Ghapar, director-general of Tourism Malaysia, has expressed enthusiasm for this transformative journey with Perodua, underscoring the united commitment to making Malaysia even more appealing to tourists.

Zainal Abidin Ahmad, president and CEO of Perodua, expressed that this collaboration aligns seamlessly with their “mobility as a lifestyle” initiative.

Through the MoC, Perodua seeks to expand its new business model, particularly in vehicle subscription, while gaining real-time feedback from foreign travellers on their perception of Perodua.

This collaborative effort promises substantial benefits for the nation, its tourists, and the environment, with Perodua playing a pivotal role in enhancing accessibility for both domestic and international tourists, strategically addressing transportation challenges. This is to ensure that visitors can seamlessly explore the diverse attractions Malaysia has to offer, creating a more inclusive and enjoyable travel experience.

Furthermore, this collaboration will leverage joint resources to market and promote Malaysia as a premier tourist destination. It will also facilitate cultural exchange programmes, enriching the experience for tourists and fostering a deeper connection with Malaysia’s diverse cultures.

Global tourism players target to entice more visitors from Japan

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Tourism stakeholders in Japan and overseas are accelerating efforts to encourage Japanese travellers to go abroad amid sluggish recovery of the country’s outbound market.

Just over one million Japanese travelled overseas in September, representing a 215 per cent increase year-on-year but only 58 per cent of the total recorded in September 2019. Most went to South Korea (250,102) and the US (173,117), followed by Taiwan (94,697), Thailand (80,010) and Spain (76,487), departing from Narita, Haneda and Kansai airports.

Thailand is one of the markets eager to attract Japanese travellers (Photo: Kathryn Wortley)

“We hope outbound travel will rebound to the 2019 level by early next year,” said Hiroyuki Takahashi, chairperson of the Japan Association of Travel Agents (JATA).

However, that may be optimistic according to a recent study of 3,000 people by Mitsubishi Research Institute, which shows Japanese consumers are being deterred from outbound travel by its increasing cost, exacerbated by the weak yen and stagnant domestic wages. Other barriers include lack of knowledge on planning a trip, the difficulty or cost of getting to an international airport, and concerns about the ability to communicate after arrival.

Respondents show less interest in travelling for sightseeing and shopping, and are more likely to go abroad for outdoor activities such as hiking. Among those travelling in 2023, most are men, aged 20 to 40, and travelling alone or in small groups. Longhaul destinations are showing the slowest rebound, according to Toshiya Miyazaki of Mitsubishi Research Institute Inc’s tourism policy team.

“Based on the survey, the potential market for outbound travel is 38 million (of a population of 125.7 million), of which 23 million could be travellers in the short-term, with five million open to travel immediately,” said Miyazaki.

Spain, Malaysia and Thailand are among the markets eager to attract these consumers due to the importance of the Japan market.

“The Japanese market is high-quality for Spain; they spend a lot, and outbound travel to Spain had been increasing pre-pandemic,” said Hiromi Kazama, promotion manager of the National Tourist Office of Spain. Her office is targeting people in their twenties for study, sports and business events.

Tourism Malaysia is working with Japan-based agents to attract 200,000 Japanese visitors by the end of 2023, well below the 424,694 Japanese visitors they welcomed in 2019. They are aiming for 50 to 70 per cent recovery of the market in 2024 and complete recovery in 2025.

“Our promotion keyword is diversity” because of the country’s multi-ethnicity, said the organisation’s marketing manager Kimiko Shimizu.

Thailand is unlikely to reach its target of 850,000 Japanese visitors in 2023, 50 per cent of pre-pandemic levels, according to Yoshiaki Fujimura, Tokyo office marketing manager for the Tourism Authority of Thailand.

Fujimura said growth plans include promoting parts of Thailand other than Bangkok to stimulate greater interest in the range of the country’s offerings.

Boosting the sluggish rebound is possible, opined Yoshinori Ochi, visiting professor at the department of international tourism management at Toyo University, pointing to the effectiveness of Japan’s recent domestic travel subsidy campaigns.

Ochi said local governments should support outbound tourism recovery by helping establish more charter and international flights, while promoting how and why Japanese consumers should organise a trip overseas.

Macau, Hong Kong remain confident of inbound travel despite flu situation in China

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The recent upsurge of multiple infectious respiratory illnesses in China may dampen the desire to travel to China, but inbound operators in Macau and Hong Kong have played down its impact on inbound traffic over upcoming peak Christmas season.

In Macau, the Health Bureau issued a notice on November 26 citing a slight increase in Mycoplasma pneumonia infections but at a low level. Citizens have been advised to stay vigilant in winter, a traditional peak flu season.

The festive ambience in Macau, pictured, is an attraction for the younger generation in China

Pun Cheng Man, travel department sales and marketing manager, China Travel Service (Macao), told TTG Asia: “We specialise in MICE and student exchange tours – so far, there is no cancellation of booking and we don’t see any major impact to our business. In fact, we expect a peak in the upcoming Christmas holidays after a three-year hiatus due to Covid-19.

“Christmas is not a public holiday in China, but the younger generation is keen to experience festive ambience in Macau. Winter is typically our usual flu season and our staff have a choice of wearing mask for self-protection.”

CTSHK Metropole International Travel Service’s deputy general manager, George Kai had similar sentiments: “We still predict incremental growth of Chinese visitors due to territory-wide festive marketing and promotions like seasonal discounts to draw visitation. In fact, the respiratory illness attacks children mostly and is confined to Northern China. People are less vulnerable after living through Covid-19. As usual, we advise our staff to (take) preventive measures (such as) wearing masks or (getting) seasonal influenza vaccination.”

With the upcoming Chinese New Year next year, Kam Wai Travel’s director, Frankie Lam noted that the period would be the peak season for Chinese travellers visiting Hong Kong. He added that FITs from China only come to Hong Kong during the Christmas season for shopping, thanks to the various big sales in Hong Kong during that period.

In mid-October, the Centre for Health Protection in Hong Kong had already urged members of the public to heighten their vigilance against respiratory tract infection, including Covid-19, seasonal influenza and Mycoplasma pneumonia infection.

In view of high flu infection rate in China, Taiwan has also stepped up measures, including voluntary screenings for respiratory illnesses for people presently arriving from China, including Macau and Hong Kong.

Australia launches first airport resort

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Australia’s first airport resort launches following the complete re-imagination and integration of two existing airport hotels at Darwin Airport.

The unveiling of the Novotel & Mercure Darwin Airport Resort follows a A$30 million (US$19.75 million) investment by the Airport Development Group, which also owns the adjacent Darwin Airport.

Novotel & Mercure Darwin Airport Resort features a new pool, aquatic playground, and poolside dining

Located on the lands of the Larrakia Nation, the two hotels had separate receptions previously but will now have a combined reception area, along with a new 60m swimming pool, poolside cabanas, children’s aquatic playground, and poolside dining.

Featuring 423 rooms, the resort offers other accommodation choices such as family suites, bungalows (with kitchenette facilities), and new five-star tropical villas with their own plunge pools, which are named after a leading Territorian to show their connection to Larrakia country.

The resort now offers two poolside dining options – the new Splash Café joins the laid-back Cossie’s Poolside Bar & Bistro, which showcases the Territory’s famous barramundi as well as grills, salads, pizzas and burgers, as well as tropical cocktails and mocktails.

Situated a short walk from the resort is Gurambai, which is the Larrakia name for the area known as the Rapid Creek Conservation Reserve featuring Darwin’s only natural freshwater creek. The hotels plan to introduce the Gurambai Cultural Experience to give guests an appreciation of Larrakia culture. Curated by Larrakia guides, it will comprise a one-hour guided walking tour with information about the area’s cultural and historical significance, their connection to the land and freshwater, and information about some of the Reserve’s seasonal bush tucker.

Tourism attractions such as Litchfield and Kakadu National Parks are just 80 minutes and two and a half hours drive, respectively, from the resort.

Darwin Airport Resort general manager, Chris Chaffe, said: “Integrating and recognising Larrakia Indigenous culture and heritage has been an integral component of the project.

“The new resort is enriched with Aboriginal art and themes, inside and out, providing an appropriate reminder that this pioneering world-class resort is on the lands of the world’s longest-surviving culture.”

In addition, Darwin Airport is a feeder airport to a number of international destinations and local Territory destinations such as the Tiwi Islands, Katherine and Arnhem Land, thus the new resort will provide an ideal base for visitors travelling elsewhere in the Top End of Australia’s Northern Territory.