TTG Asia
Asia/Singapore Tuesday, 23rd December 2025
Page 371

Regent takes delivery of Seven Seas Grandeur

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Regent Seven Seas Cruises has taken delivery of its sixth ship, Seven Seas Grandeur, which started welcoming guests on November 18.

Designed by the Studio DADO and built by Fincantieri in Ancona, Italy in just over two years, Seven Seas Grandeur is able to hold 746 guests and provide them with transformative experiences on board.

From left: Fincantieri’s Gilberto Tobaldi and Norwegian Cruise Line Holdings’ Harry Sommer

Seven Seas Grandeur boasts 15 accommodation categories, eight dining experiences, a Culinary Arts Kitchen offering hands-on classes and special demonstrations, four new stage productions, as well as house a 1,600-piece art collection featuring a custom designed masterpiece – Journey in Jewels – the first Fabergé Egg to permanently reside at sea.

In addition, the ship will debut Regent’s very first digital art tour, Art Experience, which is available through the new Regent Mobile App from December 2023.

The ship’s maiden voyage set sail from Venice (Trieste), Italy to Barcelona, Spain on November 18, and will later traverse the Atlantic to Miami, Florida for an exclusive gala event on December 10, where her godmother Sarah Fabergé, founding member of The Fabergé Heritage Council and great-granddaughter of Peter Carl Fabergé, will perform her christening duties.

Other sailings include the Caribbean, two transits of the Panama Canal as well as an itinerary sailing the US Eastern Seaboard, before sailing back across the Atlantic from New York to Barcelona in March 2024 to explore the Mediterranean. Seven Seas Grandeur will then sail to Canada and New England in September and October, before culminating a year of travel by exploring more of the Caribbean to close out 2024.

Harry Sommer, president and CEO of Norwegian Cruise Line Holdings, said: “Seven Seas Grandeur’s inaugural season is all but sold out, which is testament to the burgeoning popularity of the unrivalled Regent experience and also reflective of the ship being the most anticipated launch of 2023.”

“As the appetite for luxury travel continues to grow, the delivery of Seven Seas Grandeur provides even more opportunities to cruise the world while enjoying the highest standards of hospitality in lavish and spacious surroundings,” added Andrea DeMarco, president of Regent Seven Seas Cruises.

RateHawk casts confident eye on Asia

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Along with its recent rebranding, B2B online booking engine RateHawk is now poised to enter the Asian market.

The company now has a core group of people in the region, and aims to expand its headcount to 30 in 1Q2024 and 60 by the end of the year. The company will launch as a legal entity in Singapore, with a target to begin operation by the end of this year.

Shpilman: establish local operations with local support, local commercial teams, local bank accounts

RateHawk is available in 21 languages, including Chinese. As it grows in this region, it will add Thai and Korean in 1Q2024, Vietnamese in 2Q2024, and Japanese by the end of 2024.

Felix Shpilman, RateHawk’s CEO and president, said the company would establish local operations, with “local support, local commercial teams, local bank accounts” among other things. He also plans to contract locally, as RateHawk has been in other regions like Dubai in the Middle East, Europe and CIS nations.

Shpilman is bullish about competition, and remains confident that his company stands out in terms of supply quality, web and mobile user experience convenience, support quality, and level of automation and machine learning.

“Nobody has anything like us, and I believe we’re unmatched globally. Expedia, Bedsonline, TPL Holidays, etc are all formidable competitors, but combining all of those things? Nobody does that at the global scale like we do,” he remarked.

Trip.com joins Nihao! China campaign to promote inbound to China

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Trip.com Group has signed a three-year MoU with the China International Culture Association (CICA) to promote inbound tourism through the latter’s Nihao! China campaign, which plays up cultural exchanges and seeks to establish friendships between China and overseas visitors.

Both will jointly produce global promotional videos and digital communications supporting Nihao! China, and establish a framework that looks into building a service platform for inbound travel and activities at the China International Tourism Fair, the Sino-French Tourism Year, the China-US Tourism High-Level Dialogue, and the World Conference on Tourism Development, among other events.

The campaign plays up cultural exchanges and seeks to establish friendships between China and overseas visitors

The group will further contribute to China’s inbound tourism objectives with curated content to showcase specific offerings and services, and by collaborating with Chinese cultural centres, tourism boards, and other organisations.

Over the next three years, Trip.com Group plans to invest in platform technology, marketing and promotion, and product integration to accelerate the development of inbound tourism in China.

Trip.com Group data shows that China’s top 10 source markets, excluding Hong Kong, Macau and Taiwan, are South Korea, the US, Japan, Singapore, Australia, Malaysia, Canada, Thailand, the UK, and Germany.

January to October 2023 saw a four-digit growth in visitor numbers when compared with the same period in 2022, reaching more than 60 per cent of pre-pandemic levels. China-related bookings made via the group’s platforms have surged since the reopening of China’s borders earlier this year. In October 2023, there was a 98 per cent year-on-year surge in inbound flight bookings, while September and August saw an increase of 58 per cent and 89 per cent, respectively.

Overseas visitors are most drawn to Shenzhen, Shanghai, Guangzhou, Beijing, Zhuhai, Hangzhou, Foshan, Xiamen, Zhongshan, and Chengdu. In fact, seven out of 10 hotel bookings made by inbound tourists are for Shenzhen.

Trip.com Group expects inbound demand to rise in the near future, fuelled by government and the industry facilitation.

Thai community tourism project gets TAT’s nod

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Hilton Singapore Orchard names new GM

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Hilton has appointed Rupert Hallam as general manager for Hilton Singapore Orchard, Hilton’s largest hotel in Asia-Pacific.

With over three decades of hospitality experience, of which 21 years were spent with Hilton, Hallam will oversee day-to-day operations of the hotel, including guests services, culinary concepts, as well as business and wedding offerings in his new role.

He previously served as the general manager of Hilton Adelaide for nearly five years.

Korean Air appoints Cambodia country manager

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Korean Air has named Hoyeon (Chris) Chang as country manager for Cambodia.

Having been with the SkyTeam Alliance carrier for 17 years, Chang will move to Phnom Penh for his new role. He was previously based at the airline’s headquarters in Seoul where he was in charge of marketing for Europe and South-east Asia.

Rajesh Chakraborty helms as GM of Taj Hotel and Convention Centre Agra

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Taj Hotel and Convention Centre Agra has named Rajesh Chakraborty as its new general manager.

With over 26 years of dedicated service within the Indian Hotels Company Limited, Chakraborty has held pivotal positions across various hotels in India and internationally, with his most recent title as general manager of Vivanta By Taj Aurangabad Maharashtra.

In his new role, he will leverage his extensive experience to further enhance guest experiences and elevate the hotel’s reputation.

Ascott makes key appointments to South-east Asia leadership team

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The Ascott Limited has appointed David Cumming as regional general manager for Vietnam, Cambodia and Myanmar, and Kanit Sangmookda as country general manager for Thailand and Laos.

Cumming will oversee a portfolio of over 40 properties, where more than half are slated to open over the next three years. He joins Ascott with over two decades of global hospitality industry experience across the UK, Egypt, the UAE, Oman, and most recently Thailand.

As for Sangmookda, he will manage a portfolio of over 30 properties where over a third are expected to open over the next three years. With over two decades of experience in Malaysia, Indonesia and Thailand, he brings with him strong operational and commercial expertise from the past management of large hotel portfolios under leading hotel chains such as Marriott International, Minor Hotels and the former Starwood Hotels & Resorts.

Langkawi defies decline, tourist arrivals soar

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Amid news of declining tourist arrivals in September and October, compared against the same period last year, the Langkawi Development Authority (LADA) has come out to say that numbers for 2023 will still exceed last year’s record.

Langkawi, which is loved by local and international tourists for its picturesque islands, welcomed 2.57 million travellers in 2022. Between January and October this year, it had 2.2 million tourists, representing 69.9 per cent of the targetted 3.2 million tourists.

A string of events in November and super peak inbound in December will lift total arrivals for 2023

Azmil Munif Mohd Bukhari, manager of tourism division at LADA, told TTG Asia that a number of festivities and events in November were instrumental in boosting arrivals. These included the extended weekend of Deepavali last week, which coincided with the Langkawi Geopark International Enduro Mountain Biker challenge on November 12 and the Hari Mahsuri (Mahsuri Day) programme on November 18, which featuring a unique musical theatre and storytelling experience.

Furthermore, Langkawi International Half Marathon 2023 on December 2 is expected to draw more than 2,000 participants from 31 countries.

Azmil emphasised that December is projected to be a super peak season for Langkawi, mirroring trends observed in previous years.

However, he acknowledged the possibility that arrivals this year might slightly miss the targeted 3.2 million target.

He explained: “The arrival target for 2023 was set in late 2022. During that period, we anticipated a significant influx of Chinese outbound tourists, but regrettably, this expectation has not materialised. The presence of outbound travellers from China has been limited, not only in Langkawi but worldwide.

“Additionally, certain international carriers that were operating flights to Langkawi before the Covid-19 pandemic have reported a shortage of planes, preventing them from resuming flights to Langkawi post-lockdown.”

Azmil is confident that 2024 will mark the best post-lockdown year ever for Langkawi. To further enhance air connectivity, LADA has introduced a new incentive for scheduled airlines flying new routes to Langkawi effective January 1, 2024. It will provide a one-off US$10,000 to the airline.

Additionally, Langkawi is set to be the host destination for Routes Asia 2024, taking place from February 27 to 29. This event will serve as a platform for the region’s airlines, airports, tourism authorities, and aviation stakeholders to meet and share best practices.

He believes that hosting Routes Asia 2024 and providing senior-level airline executives with the opportunity to experience the island will lead to an increased number of international airlines initiating direct flights to Langkawi.

Air connectivity will see further improvement when flydubai initiates daily flights to Langkawi next February, and AirAsia commences direct flights from Kualanamu, Medan in Indonesia from March 2, 2024.

Itaka, one of Poland’s biggest tour operators, will also launch charter flights to Langkawi from winter 2024 for three consecutive years, shared Azmil.

IHG, Asset World Corp to lead two new hotels to Chiang Rai

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