Strong arrivals from Gulf states are driving recovery in China’s Guangzhou, with one hotel reporting rebound to pre-pandemic levels.
Franco Io, general manager of LN Garden Hotel, reported 100 per cent recovery in 2023 compared to 2019. “We’ve been surprised at how fast the foreign market has recovered,” he said.
Travel rebound in Guangzhou has been predominantly led by Gulf states due to air connectivity; Pearl River in Guangzhou, China, pictured
He noted that the rebound has been predominantly led by Gulf states, mainly due to Emirates and Turkish Airlines being two of the first airlines to resume routes there.
“When China opened, they started flying immediately and this helped drive business from the Gulf,” Io added.
“In the Gulf states, everything is sparkling and new, and there is a lot of that going on in Guangzhou and China, so that has helped.”
Io said the surge in arrivals from Gulf states has been followed by strong South-east Asian arrivals. There was also a pick-up in arrivals from the European and North American markets at the end of 2023.
He added that arrivals are a healthy mix of business and leisure travellers keen to explore a destination that “flies under the shadow of Shanghai and Beijing”, but offers better value for money.
In addition, he noted an uptick in business travellers extending their stay for two to three days.
European travellers have turned out to be Southern Thailand’s strongest tourism drivers, pushing up hotel performance to record-breaking levels while staying for weeks at a time.
According to a Bangkok Post report, tourists from Russia, Scandinavia and Germany, drawn to the region’s natural beauty, are the main contributors to an occupancy rate of 90 per cent or higher.
Southern Thailand has seen an influx of tourists from Europe; James Bond island in Phang Nga Bay, pictured
Pongsakorn Ketprapakorn, former president of Phang Nga Tourism Council, said: “Many hotels in the province, especially in Khao Lak, can charge higher room rates of between 6,000 baht (US$168.50) and 10,000 baht per night, exceeding the average of 5,000 baht in 2019.”
Ketprakorn explained that despite the surge in Chinese arrivals – nearly a fifth of all arrivals in 2023 – Phang Nga has no real access to a consumer base attracted to beach holidays and urban entertainment. The tourism sector contributes only between five and 10 per cent to the province’s economy.
Hotels in Krabi have also benefitted from long-term European visitors.
Charintip Tiyaphorn, owner of Pimalai Resort and Spa at Koh Lanta of Krabi, told the media that Chinese tourists were unable to secure any rooms during the Lunar New Year holidays, because it was 90 per cent booked by Europeans who had made their reservations up to 180 days in advance, beating out Chinese guests who tend to book closer to their travel time.
The strong advance demand allowed Pimalai Resort and Spa to punch up rates to in excess of 900 baht across all accommodation types.
Despite the Thai government’s enthusiastic embrace of China as key source markets with high-profile schemes to bolster the kingdom’s tourism industry, local tourism players believe that flight shortages and the destination profile of Southern Thailand may have dampened the potential for Chinese arrivals growth.
A Krabi Tourism Association spokesperson pointed to a shortage in direct flights from China to Krabi. Prior to Covid-19, the region had traffic from five cities in China.
Freelance travel agent, Lek Nawat, told TTG Asia that Chinese travellers were still more drawn to “established tourist centres, like Bangkok, Pattaya and Phuket, where some of them feel more secure and confident” about moving around.
She explained: “Chinese tourists are still quite cautious when it comes to travel. Less well-known destinations raise lots of questions regarding activities, food, health and safety, and whether they can use digital payments. Never underestimate the importance of WeChat. There is also a lack of demand to visit (places) perceived to be off the beaten path.”
Seoul Tourism Organization is gearing up for Seoul International Travel Mart (SITM) 2024, slated to be held at Seoul Dragon City from June 17 to 19, 2024.
In 2023, the annual B2B trade show – the largest in South Korea – was a success, where it welcomed 501 buyers and sellers, and 3,027 business meetings were held.
Kim: we are targeting to attract more leisure visitors from Vietnam, Thailand, the Philippines, and China
Yunyeong Kim, STO’s assistant manager, told TTG Asia: “(Other tourism agencies of municipal governments) will also be participating at the show. Our target is to attract around 600 buyers and sellers this year, and organise over 3,300 meetings. Both buyers and sellers are invited to register via our website.”
For SITM 2023, Kim shared that 60 per cent of buyers were from Asia-Pacific, with the other 40 per cent from the rest of the world, but this year’s focus will be more on potential growth markets in Asia-Pacific.
“We are targeting to attract more leisure visitors from Vietnam, Thailand, the Philippines, and China, for 2024; especially China, as visa processes have been eased.”
Up to 80 per cent of Lufthansa Airline flight programme will be affected between March 6 evening and March 9 morning (Central European Time) as German ground staff at Deutsche Lufthansa , Lufthansa Technik, Lufthansa Cargo and other companies go on strike.
A notification from the airline states that flights operating from Frankfurt, Dusseldorf, Cologne and Hamburg airports will not be possible during this period.
Lufthansa Group stand at ITB Berlin 2024
Frankfurt airport, Germany’s busiest, will also be closed to passengers with planned departures today (March 7) due to a security staff strike organised by Germany’s Verdi union.
With the strikes coinciding with ITB Berlin 2024, a travel tradeshow attended by the world’s travel and tourism professionals, some overseas exhibitors and participants have chosen to cut short their attendance and leave the city on March 6 or by the morning of March 7, especially those with urgent commitments in the coming days and could ill afford being stuck in Berlin.
Furthermore, the country’s train drivers with Deutsche Bahn have also walked out of their duties starting today, impacting rail services at varying extent from region to region. The Berlin S-Bahn will deploy an emergency schedule during this period, and commuters have been warned that vehicles would be packed and waiting times would be extended.
This has caused delays in ITB Berlin attendees reporting to the venue on March 7. Within the Asia-Pacific halls, for instance, many booths were still missing representatives and buyers at half an hour past the 10.00 opening of business appointments.
A Middle Eastern exhibitor, who declined to be named, expressed concerns yesterday of a possible poor buyer turnout on March 7, the last day of the event.
However, several Asian sellers remain upbeat on March 7 morning, saying potential business loss would be minimal since it was common for most buyers to pack their meetings and appointments into the first two days of the tradeshow; the bulk of their appointments have been fulfilled.
Anxious show attendees have earlier flocked the massive Lufthansa Group stand, which also houses representatives of Eurowings, Brussels Airlines, and Edelwiess, to enquire about their flights and rebooking procedures, prompting the aviation company to put up notices at its reception to inform guests that rebooking services are not possible onsite.
According to local news reports, disgruntled staff are demanding higher pay and better work conditions.
Centara Hotels & Resorts is working towards being the top 100 hotels in the world, in terms of the number of operating rooms, and it plans to do so by securing more management contracts over the next five years.
“To do this, we probably need another 5,000 to 6,000 rooms. A quarter of this anticipated growth is going to be owned, while the rest are managed. With our own real estate, we also want to double the revenue within the next five years,” Michael Henssler, chief operations officer of Centara Hotels & Resorts, told TTG Asia at ITB Berlin 2024.
Henssler: we have an awful lot to offer, but property owners don’t know about it
As Centara owns about one-third of its portfolio, Henssler said the company has empathy for fellow owners, and this is an advantage when it bids for management contracts.
At the moment, out of Centara’s 52 properties, around 20 are owned, while the rest are management contracts.
Henssler noted that resources for expansion are not a problem for the hospitality group, as it is backed by Thai multinational conglomerate Central Group.
“While Centara is renowned in Thailand, the perception of the brand outside of the country is not where it deserves to be, and this is our largest challenge. As a management company, we have an awful lot to offer, but property owners don’t know about it,” Henssler opined.
As to where future properties might be, Henssler pointed to home turf opportunities with Centara’s other hotel brands, such as COSI Hotels by Centara in a fourth-tier Thai city.
Vietnam, Laos, Indonesia, and Malaysia, as well as China, the Middle East, and North Africa are also destinations the groups wants to thrive in.
Henssler is also exploring popular resort destinations like Indonesia’s Bali, and Lombok, and Malaysia’s Kota Kinabalu, stating that Centara has “a lot of credibility in resorts”.
Overall, Henssler is optimistic about Asia’s travel sector, stating that it has rebounded strongly, and that the region is still value for money and safe.
However, he posited: “At the moment, growth rates in Asia are phenomenal, but I’m unsure of how long it can be sustained in this global climate. The only certain thing is uncertainty, so let’s stay vigilant, let’s stay creative, and let’s be humble.”
Radisson Hotel Group (RHG) will introduce its first Radisson Red property to Auckland, New Zealand, set to launch in 2025.
Owned by developer Stonewood Group, the purpose-built 322-key Radisson Red Auckland is located in the heart of Queen Street and will offer accommodation ranging from Standard Rooms to two-bedroom suites. Guests will be able to enjoy access to an all-day dining restaurant, a wellness facility as well as four function rooms.
The 322-key Radisson Red Auckland will open in 2025
The hotel forms an integral component of a mixed-use commercial development, incorporating dining establishments including a rooftop specialty restaurant, and retail outlets.
With close access to Auckland’s key attractions, guests can take a 10-minute walk to the Auckland waterfront or visit popular tourist attractions, casinos, art galleries, parks, and museums.
“Auckland is fast becoming one of New Zealand’s top tourist destinations renowned for its multiculturalism and culinary influences, making it an ideal and thriving market to launch the Radisson Red brand.” said Lachlan Hoswell, managing director, Australasia, RHG.
“The Radisson Red brand is an ideal brand that diversifies our real estate portfolio, with a strong commercial and operational value proposition with a distinct design concept that helps guests immerse themselves into Queen Street’s thriving arts district,” added Michael Chow, co-founder and director, Stonewood Group.
Vietjet is expanding its international flight network by introducing brand new routes from Hanoi to Hiroshima in Japan and Melbourne in Australia.
The Hanoi-Melbourne route will commence operation on June 3, operating twice weekly on Mondays and Fridays from Hanoi, arriving Melbourne later that day. Return flights depart Melbourne on Tuesdays and Saturdays.
Vietjet will launch direct flights from Hanoi to Melbourne and Hiroshima
Vietjet will debut direct flights between Hanoi and Hiroshima starting May 12, which will operate twice weekly return flights on Thursdays and Sundays.
Lanson Place Causeway Bay, Hong Kong
After a substantial refurbishment, Lanson Place Causeway Bay, Hong Kong has reopened with a new look, boasting 188 rooms and suites, including six penthouses.
The hotel offers a restaurant and bar on the first floor, an all-day lounge, new meeting areas and zones, as well as a new gym and wellness area.
The property is close to the city’s major business and commercial hubs, with access to malls, shops, eateries and bars. Guests can also visit landmarks such as the Peak, Victoria Harbour, Central and the West Kowloon Cultural District.
Swiss-Belhotel Airport Yogyakarta
Swiss-Belhotel Airport Yogyakarta, Indonesia
Swiss-Belhotel Airport Yogyakarta, located in Kulon Progo in the Yogyakarta province, offers 167 rooms and suites, restaurant, lobby lounge, outdoor swimming pool with views of the Kulon Progo Region. Other facilities launching soon comprise a family room and suite, sky lounge and rooftop bar, fitness centre, kids’ corner, spa, and event venues.
The new hotel is situated just five minutes from Yogyakarta International Airport, ideal for business travellers and tourists looking for a stay in the city while exploring Yogyakarta or transiting before connecting to various cities in Indonesia or abroad via the airport.
Novotel Sihanoukville Holiday Resort
Novotel Sihanoukville Holiday Resort, Cambodia
The 215-key Novotel Sihanoukville Holiday Resort is located directly on Independence Beach in Sihanoukville, Cambodia, and is just 25km from Sihanoukville International Airport.
The hotel offers eight room configurations, ranging from Standard Rooms to Suites. Interconnecting rooms are also available for families and larger groups. Facilities include four restaurants, 24/7 in-room dining, beachside infinity pool, kids’ pool, kids’ club, and ballroom.
Nature enthusiasts can discover the mangroves, forests, and coral reefs of Ream National Park and the picturesque Kbal Chhay Waterfalls.
Penang Marriott Hotel
Penang Marriott Hotel, Malaysia
Penang Marriott Hotel features 223 guestrooms boasting sea and city views, with facilities such as dining options, fitness centre, outdoor infinity pool, kids’ club, as well as meeting venues such as a pillar-less ballroom and five flexible function rooms.
The new hotel is situated in the central location of George Town, a UNESCO World Heritage Site, on Gurney Drive.
Visitor fees imposed in Asia so far are too low to put off travellers
Fees are no good for quelling overtourism, but will provide regular revenue for destinations to use on tourism infrastructure maintenance
Industry players urge transparency in collection and usage
Miyajima in Hiroshima, Japan now charges a visitor fee which officials say will be used for sustainable tourism development
Bali is the latest destination in a line of others across the world to impose a visitor fee aimed at preserving the condition of the land, and will likely not be the last to do so as tourism authorities seek ways to better manage tourist flows and fund tourist infrastructure maintenance.
Since February 14 this year, all international visitors entering Bali have to pay a one-time levy of 150,000 rupiah (US$10) per person. The Bali government has said that the collection will be used to fund the preservation of Bali’s unique cultural heritage and to reinforce sustainable tourism efforts. The first year of takings, estimated at 250 billion rupiah, will specifically be used for cultural preservation programmes and critical waste management.
In October last year, the Japanese island of Miyajima, located in Hiroshima Prefecture and famed for the UNESCO World Heritage site of Itsukushima Shrine, began charging an entry tax of 100 yen (US$0.66) per entry or 500 yen for a one-year pass. Hatsukaichi City officials, who oversee Miyajima, say the visitor fee will be used for sustainable tourism development, including measures to alleviate visitor congestion, as well as the maintenance of the ancient shrine.
A tourist fee was also set to commence this year in Thailand, but has since been put on hold. Part of the collection was meant for a new health and accident insurance for foreign tourists, which is now funded by the nation’s coffers. The insurance coverage of up to 500,000 baht (US$13,861) per traveller involved in any accident while holidaying in the country – or up to one million baht in the event of death – is facilitated by Thailand’s Ministry of Tourism and Sports, and the National Institute of Emergency Medicine under the Ministry of Public Health.
Other popular Asian destinations, such as Jeju in South Korea as well as Taketomi and Amami in Japan, are mulling tourist fees.
Jeju intends to use the fees to manage waste brought on by its booming tourism industry. Discussions back in mid-2023 said tourists could expect to pay a fee for every night of stay on the island along with a one-time entry fee and vehicle rental surcharges.
Taketomi in Okinawa, which encompasses World Natural Heritage Site Iriomote island, submitted a draft plan last year for a visitor tax starting in fiscal year 2024. The income would be used to ease the strain on local infrastructure and reduce environmental damage caused by tourists, who numbered more than one million annually pre-pandemic.
Nearby island chain Amami, another World Natural Heritage Site, is also considering imposing taxes or asking for donations from visitors to help protect the endemic species and natural environment that make it one of the world’s biodiversity hotspots.
A welcome charge
Indonesian inbound operators say Bali’s tourism levy, which is a low US$10 equivalent, is not met with resistance, especially not European travellers who are used to higher tourism and accommodation taxes within Europe.
However, they feel that applications and payment systems could be improved. Presently, travellers are required to access a different link each for visa-on-arrivals, e-customs declaration, and the Bali Tourism Levy.
Ricky Setiawanto, director of business development at Panorama Destination, remarked that a single channel for all procedures would have been better for travellers.
Miyajima’s tourist fee, which is small change for travellers, has also not met with resistance.
Hamid: destinations could encourage better tourist behaviour through education
Will it work?
When asked if the entry fee has helped to ease overcrowding on the famed island, Hatsukaichi City’s Miyajima Planning and Coordination Division, director, Shunji Mukai, told TTG Asia that “there has been no change in the number of visitors before and after the introduction of the Miyajima Visitor Tax”.
However, all is not lost, as the city is assured of “stable and continuous annual revenue of 350 million yen as a financial source” – a hefty amount that is being put to good use, from “improving transportation access and enhancing amenities such as cleaning and maintaining toilets and rest areas, to projects related to the preservation and inheritance of Miyajima’s traditions and culture”.
One such project is the Another 1000 Years for Miyajima project, launched in 2023 to promote the development of Miyajima as a sustainable tourism destination with activities for everyone.
Mukai is certain that the Miyajima Visitor Tax is a necessary system, as it makes travellers “bear some of the costs” of realising tourism that “adequately addresses the needs of visitors, tourism industry, environment, and host communities while fully considering the current and future impacts on the economy, society, and environment”.
“Visitors are required not only to be travellers and consumers but also to engage with the community as contributors to the creation of sustainable tourism destinations,” stated Mukai.
Proper and sustainable management of a destination is critical if it wishes to be a “repeatable” attraction for travellers, opined Hiroshima Tourism Association’s chief producer and executive director, Shotaro Yamabe.
“In the development of repeatable tourism destinations, it is essential to ensure the satisfaction of tourists,” said Yamabe, adding that destinations must at least maintain “basic qualities” to avoid stressing visitors and the Miyajima Visitor Tax will help fund the delivery of such basic qualities.
While these fees will enable travellers to contribute to positive destination development and care, industry players have called for transparency in tracing collection and usage.
Ewan Cluckie, founder of Thailand-headquartered Tripseed, a destination operator and tour distributor committed to responsible tourism, said such financial initiatives “require proper enforcement and transparency in how funds are being allocated, something which rarely happens in reality”.
Adjie Wahjono, operations manager, Aneka Kartika Tours & Travel in Indonesia, said the tour operator community looks forward to the Bali Tourism Levy’s contribution to culture and nature preservation, and expressed hopes that the fund would also support trade promotions.
Besides such financial measures, PATA CEO Noor Ahmad Hamid said destinations could encourage better tourist behaviour through education, such as by explaining the benefits of bringing their own water bottles while exploring destinations and ordering food in moderation. Tourism organisations could also inform travellers of the challenges of overtourism, so that they can make “informed decisions on where to visit, based on the destination’s carrying capacity”.
An example of a destination-led campaign to improve travellers’ behaviour can be found in Palau, which launched an app in 2022 that allows users to accumulate points by completing eco-friendly tasks such as offsetting their carbon footprint, frequenting responsible businesses, and participating in community regenerative tourism projects.
Cluckie is all for traveller education too, saying that travellers should be encouraged to explore second-city destinations or to make the trip during low seasons so that they would contribute to a more stable flow of tourism income throughout the year.
He also urged travel industry players to do better to achieve responsible tourism growth.
“DMOs, overseas travel agents, and tour operators have a huge role to play in communicating the benefits of more sustainable trips to consumers. At the back end, DMCs must ensure their operations and procurement strategies are genuinely aligned with (sustainable) goals (instead of) prioritising profit over community well-being,” he said. – Additional reporting by Mimi Hudoyo
Western European markets show the strongest appetite
Accessible, welcoming and affordable destinations are top of mind
Indonesia wants Europeans to explore deeper, while Malaysia intensifies digital content and trade engagements
The top destination in Asia-Pacific for Eastern and Western Europeans in 2023 was Thailand, pictured
Interest in travel to Asia-Pacific among European travellers is building back, with Western European markets showing the strongest appetite for the region.
According to market research firm Euromonitor International, preliminary data for 2023 full-year European outbound volume shows 9.1 million trips made from Eastern Europe to Asia-Pacific and 18.7 million trips made from Western Europe to Asia-Pacific. This represents 65 per cent and 71 per cent of pre-pandemic 2019’s levels.
Top destinations in the region for Eastern Europeans in 2023 are Thailand (1.1 million), China (995,200), Indonesia (410,900), India (291,200) and Vietnam (291,100). The rest of the top 10 destinations are in Central Asia, comprising Armenia, Kazakhstan, Azerbaijan, Uzbekistan and Kyrgyzstan.
Among Western Europeans, the top 10 destinations chart is dominated by familiar Asia-Pacific tourism hotspots. Thailand takes pole position with 3.6 million trips from Western Europe, followed by Pakistan (two million, a hefty sum that includes Pakistani diaspora), India (1.7 million), Japan (1.3 million), China (1.1 million), Indonesia (1.1 million), Singapore (one million); Vietnam (835,100), the Philippines (662.100), and the Maldives (655,600).
Euromonitor International projects trips to Asia-Pacific from both Eastern and Western Europe to further improve in 2024, with a projected 10.9 million and 24.2 million respectively.
Travel intelligence firm, ForwardKeys shares similar observations of improving European interest in the Asia-Pacific region, although 2023 recovery was primarily driven by essential segments such as VFR, expatriate and business.
The UK is the most recovered European source market to Asia-Pacific in 2023.
Looking ahead to the first half of 2024, European origin markets that are driving the recovery to Asia-Pacific are Spain (up 14 per cent over 2019), Italy (down three per cent over 2019), Germany (down four per cent over 2019), Russia (down nine per cent over 2019), and France (down 13 per cent over 2019).
Olivier Ponti, director – intelligence and marketing at ForwardKeys acknowledged that the speed of the recovery is rather different across European markets.
“Some (European) markets are reactivating faster than others. A fine example is Spain, where we already see more bookings now compared to pre-pandemic times. Spain’s speedy outbound recovery has a lot to do with the re-establishment of air connectivity as well as aggressive marketing campaigns conducted by some Asia-Pacific destinations to attract Spanish travellers,” he detailed.
“That’s a success story because it shows that destinations can actually make a difference by investing in activities that rekindle travel demand,” he told TTG Asia.
Commenting on Asia-Pacific destinations that are most adored by European travellers, Ponti said the depreciation of the yen has played to Japan’s advantage. The destination recorded a “remarkable” 14 per cent increase compared to 2019, as travellers sought out more affordable destinations in a landscape of pricey airfares.
Other top-performing destinations, according to ForwardKeys data, include India (up 10 per cent over 2019), the Maldives (up eight per cent over 2019), Indonesia (up four per cent over 2019), and Thailand (down six per cent over 2019).
“Although China continues to lag behind (down 25 per cent over 2019), it holds real potential, especially since it has allowed visa-free entry to citizens from various European countries,” remarked Ponti.
Flight connectivity, wars to impact growth potential
While Asia remains an “extremely attractive destination for European travellers”, Ponti warned that the pace of air connectivity recovery and the consequences of war would impact Asia’s ability to further grow European arrivals this year.
“There is travel demand, but not enough airplanes to accommodate that demand while some airlines are reallocating airplanes to more profitable routes,” said Ponti, adding that destinations need to rebuild air connectivity with key source markets “so that they’re easy to reach while ensuring airfares are not being too expensive”.
He warned that high airfares would “kill demand” and cast a “limitation on growth” for international arrivals.
Meanwhile, the war in Ukraine has made the Russian airspace unavailable to many Western carriers, which meant longer flight duration, higher fuel consumption and, therefore, higher airfares, added Ponti.
Japan remains popular among European travellers due to the depreciation of the yen; the famous Shibuya crossing in Tokyo, pictured
Indonesia wants dispersion
Indonesian tourism organisations are looking to European source markets with great interest, as recent improvements in longhaul flight capacity have lifted European travel demand.
Umberto Cadamuro, chief operating officer of Pacto in Indonesia, told TTG Asia: “Despite the challenges that the European economy is facing, customers are showing a continued and strong interest in travel. When it comes to a long holiday, South-east Asia stands out in terms of quality and price when compared to other regions worldwide.”
For Pacto, bookings from the Netherlands and Italy are the strongest among longhaul markets.
Encouraged by continued growth in bookings, Cadamuro will step up marketing in Europe and open a new representative office in Spain soon.
Ricky Setiawanto, who is director of business development at Panorama Destination, said demand from Europe was growing faster than airlines could reinstate services.
Illustrating the strong level of interest in Indonesia, Ricky said one of his agents in the Netherlands reported that sales for the country ranked second to South Africa during a recent travel fair.
“We have 140 groups (coming from the Netherlands) this year, and our partner said there could be even more if more seats were available,” he said.
Besides popular Bali, Europeans are also drawn to Yogyakarta and Flores in East Nusa Tenggara, fuelled by the popularity of Komodo island, observed Cadamuro.
Leonardus Nyoman, owner and director of Flores Exotic Tour, confirms that arrivals to Labuan Bajo in Flores had increased tremendously, so much so Komodo islands have become too crowded. Fortunately, there are other Flores islands to explore, and his European clients appreciate unique cycling, photography and bird-watching tours in off-the-beaten-track areas.
Ricky hopes that promotions led by the Indonesian government could highlight destinations beyond Bali so as to disperse tourist traffic.
Malaysia taps partnerships
Online marketing and travel agency collaboration will keep Tourism Malaysia busy, as it works to achieve further growth in its key European markets this year.
The South-east Asian destination recorded over 100 per cent growth in its top performing European markets within the first 11 months of 2023. December arrival data is still pending at press time.
The top five European source markets to Malaysia are the UK, Germany, France, Netherlands and Spain.
In sharing the tourism board’s marketing plans with TTG Asia, Tourism Malaysia’s spokesperson said digital platforms would be key.
He detailed: “Social media will play an important role in attracting German-speaking and other European audiences. We will work with key opinion leaders, influencers and content creators to increase our reach and engagement. We have also embarked on interactive digital brochures and interactive maps for tourist destinations in Malaysia, in line with tourism industry trends where visual experiences and materials are key.”
Tourism Malaysia’s office in Frankfurt, in partnership with German tour operator Dertouristik, is running a 52-week e-learning programme for German-speaking outbound travel agents who are engaged in selling Malaysia or those intending to do so. It kicked off in June.
Another ongoing initiative is with German OTA Journaway.com to promote Malaysia through the agency’s online catalogues.
Other destination marketing activities include joint marketing support with airline partners and fam trips for selected outbound agents and media. – Additional reporting by Mimi Hudoyo and S Puvaneswary
Seoul Tourism Organization is gearing up for Seoul International Travel Mart (SITM) 2024, slated to be held at Seoul Dragon City from June 17 to 19, 2024.
In 2023, the annual B2B trade show – the largest in South Korea – was a success, where it welcomed 501 buyers and sellers, and 3,027 business meetings were held.
Yunyeong Kim, STO’s assistant manager, told TTG Asia: “(Other tourism agencies of municipal governments) will also be participating at the show. Our target is to attract around 600 buyers and sellers this year, and organise over 3,300 meetings. Both buyers and sellers are invited to register via our website.”
For SITM 2023, Kim shared that 60 per cent of buyers were from Asia-Pacific, with the other 40 per cent from the rest of the world, but this year’s focus will be more on potential growth markets in Asia-Pacific.
“We are targeting to attract more leisure visitors from Vietnam, Thailand, the Philippines, and China, for 2024; especially China, as visa processes have been eased.”