TTG Asia
Asia/Singapore Monday, 15th December 2025
Page 2644

Shanghai’s room rates fail to keep pace with supply

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SHANGHAI’S comparatively low room rates to other Asian cities remain a bugbear for the city’s hoteliers, but are helping to boost demand for the destination.

According to Advito, the independent consultancy arm of BCD Travel, the average daily rate (ADR) for Shanghai hotels in the last quarter of 2011 was US$193, compared to US$252 in Singapore and US$306 in Hong Kong.

Speaking to the Daily, Jenny Xia, assistant director of sales-MICE, The Westin Bund Shanghai, said: “The onslaught of new rooms in the last quarter and so far this year, and the resulting intensive competition have caused rates to drop. In our case, ADR slipped by five per cent as occupancy fell.”

Christophe Lajus, chairman of International Branded Hotels of Shanghai Association, said: “Despite the influx of MICE events in recent years, occupancy rates in Shanghai are painfully low when contrasted to comparable cities such as Singapore and Hong Kong. The rate of arrivals, including MICE, has simply not kept pace with the growth in supply.”

Read more in TTG Show Daily – IT&CM China 2012

Chiang Mai gets new flight connections to Macau, Hong Kong

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NORTHERN Thailand’s regional connections are growing, with two airlines launching new routes between Chiang Mai and Greater China. These new routes will expand the Thai market for China, as well as provide easier access to Thailand’s second largest city.

Thai AirAsia will launch the inaugural Chiang Mai-Macau flight on May 22 using an Airbus A320. The daily flight will depart Chiang Mai at 16.15 and depart Macau at 20.45. The new route will also allow travellers from Chiang Mai to connect easily to Hong Kong via a one-hour ferry ride.

Meanwhile, Dragonair will introduce a Hong Kong-Chiang Mai route using an Airbus A320 from July 1. This seasonal service will operate between July 1 and September 30 during Hong Kong’s school vacation period, with four weekly flights on Wednesdays, Thursdays, Saturdays and Sundays. The Hong Kong-based airline will be the only carrier operating direct non-stop services between the two cities.

Reporting by Chami Jotisalikorn

Japan freebies helping destination to bounce back

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JAPAN’S MICE suppliers are offering incentives for event planners and turning up in full force at major tradeshows this year.

Apart from IT&CM China, Japan Convention Bureau will be participating in CIBTM, IMEX Frankfurt, IMEX USA and EIBTM this year.

Tokyo Convention & Visitors Bureau-convention marketing department manager, Yuka Iida, said: “We are offering a free traditional performance and Tohoku handicraft for MICE groups that take up at least 200 roomnights. This helps the local economy and makes participants feel good about helping the affected destination. We also engaged a European consultant to conduct a risk analysis that reported Tokyo is safe.”

Niigata Visitors & Convention Bureau is offering delegate gifts worth a maximum of 100,000 yen (US$1,229), and subsidies on attractions and excursions worth up to 100,000 yen for MICE groups with at least 25 participants staying two nights or more.

Hotels and convention centres have also rolled out promotional meeting packages, while some are offering 10-15 per cent discounts on room rates.

Buyers at IT&CM China said the perks had helped to stimulate demand. Air Tours Cracow Poland product manager, Robert Magierski, noted that interest in Japan had “bounced back immediately” and he had been fielding incentive requests for the destination.

Read more in TTG Show Daily – IT&CM China 2012

Maldives’ tumbling arrivals due to recover soon

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MALDIVES’ inbound numbers in March declined for the second consecutive month, but the travel trade anticipates a recovery from mid-year onward.

“We are expecting more traffic from China from mid-June. Mega Maldives is also launching two more flights to different cities in China from June, which we were told are based on increased interest,” said Shafraz Fazley, managing director, Viluxur Holidays.

He added that the airline had been organising roadshows in China in collaboration with the Maldives’ NTO.

Mega Maldives, the country’s only international carrier, suspended regular charters to Beijing, Shanghai, Chongqing and Hong Kong following the unrest in February, but resumed flights on April 4. At press time, airline officials were not contactable for details on new destinations in China.

Arrivals from China, Maldives’ biggest source market, fell 28.4 per cent year-on-year to 6,417 in March following a 34.8 per cent dip in February.

Total arrivals in March dropped 5.3 per cent to 76,469 and all major source markets recorded a drop in arrival except for Western Europe, which grew 5.4 per cent. This was largely due to Germany rising 14.9 per cent to 10,232. Arrivals from the UK and France, the other two top markets, fell by 13 per cent and 8.9 per cent, respectively.

Despite the unrest, Maldives’ total arrivals from January through March this year reached 255,867, a gain of 3.3 per cent over the same period in 2011. The country is targeting one million tourist arrivals this year.

IndiGo and Jet Airways take action against MakeMyTrip

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IN protest against an opaque fare scheme being offered by OTAs, IndiGo has withdrawn its seat inventory from MakeMyTrip.com, while Jet Airways has reduced its share drastically.

India’s Directorate General of Civil Aviation (DGCA) instructed all airlines to stop selling their flights through such portals in a directive on March 28. Several OTAs have been offering heavily discounted tickets on their sites, revealing the carrier’s identity only after payment has been completed.

IndiGo posted an official statement this week, saying “the arbitrary display of fares and opaque pricing is anti-consumer and in violation of DGCA norms and directives”.

President, Aditya Ghosh, said: “We have raised this with MakeMyTrip on several occasions but unfortunately, there has been no resolution. We were, therefore, left with no choice. IndiGo can’t be seen supporting a blatant violation of the law and something that is apparently anti-consumer.”

In a separate statement, MakeMyTrip said it was committed to giving best value for money to customers.

A senior airline analyst who did not want to be named said the two airlines were exerting pressure on the OTAs to shelve all seats on pre-allocated Kingfisher Airlines flights, many of which have been axed due to the carrier’s financial troubles.

China’s second-tier cities grow in MICE appeal

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BOLSTERED by recent upgrades in MICE hardware and heightened marketing efforts, second-tier Chinese cities such as Xiamen and Wuzhen are reporting a significant surge in MICE business.

Soukin Caojin, marketing director of Xiamen C&D Tourism and Hotels, which acts as Xiamen’s CVB, said: “Our MICE campaign is into its fourth year, and the city has seen consecutive 30 per cent year-on-year growth in MICE arrivals during this period. One-third of the traffic is from Fujian, with the rest from other parts of China and overseas.”

Xiamen hosted the AstraZeneca National Sales Conference for 5,000 delegates in February, and is expecting at least 10 medical conferences this year.

All hotels in Xiamen offer a RMB10,000 (US$1,590) rebate for events with 100-200 pax from at least five different countries, and RMB50,000 for events with 8,000 pax or more.

The city, with 2,740 five-star rooms, saw the opening of the 520-key Xiamen International Conference Hotel last year.

Another second-tier city, Wuzhen, launched its MICE department three years ago. Last year, the city drew about six to eight conference groups with 15-500 pax each week.

According to Yuanmin Zhu, deputy general manager, Wuzhen Tourism, MICE revenue jumped from RMB12 million in 2010 to RMB20 million last year. “Our goal is to boost the MICE proportion of overall receipts from 10 per cent to 35 per cent,” he said.

Wuzhen, which has about 800 five-star hotel rooms, will get a new conference centre for 1,500 pax this August.

Read more in TTG Show Daily – IT&CM China 2012

Reporting by Patricia Wee

New B2B website targets event planners in China

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MICEMonkey, a travel technology firm in Shanghai, has launched a new MICE-dedicated B2B website, MICE123.com, for the Chinese market.

Still in the beta version, the site is aimed at event organisers in China, listing over 1,000 pre-screened venues, destinations and service providers – including NTOs, PCOs, PEOs, DMCs, IT companies, car rental firms, airlines and hotels.

Currently available only in Mandarin, the site covers 18 cities in China, South Korea, Singapore and Thailand. An English version of the website will be introduced at a later stage.

In a press statement, Mimi Vong, CEO and co-founder of MICE123.com, said: “Our business model is targeted to address the mounting needs of users who are constantly in search of reliable content, trustworthy service providers and unbiased cost comparisons.”

She estimates there will be some 3,000 to 4,000 unique visitors to the website during the initial phase. A full version of MICE123.com is expected to be released by year-end.

Europe hot for Chinese corporate events

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CHINA’S economic boom has spurred higher spending and greater sophistication in event choices made by local companies.

According to Roger Tondeur, president of MCI, a congress and communications specialist, more Chinese coporates are taking their events to Europe. He said: “Business from Asia to Europe are usually from Thailand, Singapore and Malaysia. Today, China is picking up fast.”

“Recently we handled a large week-long incentive for a Chinese insurance company to Paris and Monaco.”

Shanghai China Travel International (CTS) MICE Center sales manager of executive travel department, Jerry Jiang, reported the same trend, saying that the Chinese outbound incentive market has grown rapidly in the last five years.

Jiang told the Daily that the market was not only travelling farther, it was also becoming more sophisticated in the choice of destinations and programme.

“Destinations such as Singapore and Malaysia are easy to travel to and they continue to be popular with Chinese corporates, but we have seen growing demand for Europe coming from the automotive industry, financial institutions and (multi-level marketing) companies such as Amway,” Jiang said.

Recognising the potential for further growth in China, Tondeur said he was looking to open more offices in China.

“We have offices in Shanghai and Beijing, and we are looking at opening three more. Chengdu is our priority, followed by Guangzhou and Shenzhen,” he said.

– Read more in TTG Show Daily – IT&CM China 2012

Singapore ranked top for luxury retail among Chinese travellers

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SINGAPORE is now the top global destination for Chinese tourists to shop for luxury watches and jewellery, beating even Switzerland, known as a traditional stronghold for upscale timepieces.

The Chinese spent close to S$265 million (US$212 million) on these luxury items in Singapore between April 2011 and February 2012, with each traveller spending an average of S$8,757, as compared to S$7,221 in Italy and S$3,127 in Germany. These figures were revealed by Global Blue, a financial services company that provides tax refunds to tourists.

The Chinese have also surpassed Russians and Japanese to become the top spenders, chalking up more than S$3 billion in tax-free shopping transactions globally.

“Singapore’s strong position towards Chinese global shoppers is mainly due to its great choice and variety of luxury brands – particularly in jewellery and watches – as well as its geographical proximity. Chinese shoppers also have better chances to get discounts here than in Europe for example,” said Manelik Sfez, vice president, partner & corporate marketing, Global Blue.

Chinese travellers are increasingly sophisticated, focusing on price, style and design and product quality when making luxury purchases, said Sfez. “(They) have a high spending power and relatively high savings, which have resulted in continued growth of their average spend overseas over the last years,” he added.

To get an even bigger piece of the Chinese pie, Singapore retailers should focus on pre-journey marketing campaigns to reach their targeted shoppers and create preference even before they begin their trips, Sfez advised.

Tohoku launches ‘reconstruction tourism’

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TOHOKU Tourism Promotion Organization has launched a new buzzword, ‘reconstruction tourism’, launching tours to areas that are being rebuilt after the tsunami over a year ago and cajoling world travel leaders to use tourism’s potential to help rebuild crisis-hit destinations.

Its chairman, Hiroaki Takahashi, told TTG Asia e-Daily following his speech at the opening of the summit yesterday that the reconstruction tours were aimed at students in particular, “so that they will remember the disaster”.

The organisation is collaborating with related parties to form these tours. Travel consultants were being prepared to string up such tours, and tour guides affected by the crisis were being retrained to be “teller of stories”, he said.

But beyond these tours, Tohoku’s natural scenery and onsens were the reason to visit, he said.

“It is important to emphasise that we are safe to visit, and how wonderful Tohoku’s scenery and onsens are. Its people are also very kind and friendly,” Takahashi said.

In a moving speech, Noriko Abe-Okami, who turned her ryokan Minami-Sanriku Hotel Kanyo, 100km north of Sendai, into a refuge for people following the tsunami, said: “If you visit affected areas, you will learn the importance of safeguarding lives.”

An outpouring of support saw travel CEOs making their way to Sendai yesterday for the first part of the World Travel & Tourism Council (WTTC) Global Summit, witnessing first-hand the safeness and preparedness of the region to handle tourism. Sendai is the largest city of the Tohoku region.

The summit continues in Tokyo today.